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Salesforce Alternatives

In the dynamic world of CRM and business solutions, Salesforce has been a powerhouse, assisting countless businesses in streamlining their operations and enhancing customer relationships. However, as the CRM landscape continues to evolve, a myriad of alternatives are making their mark, each tailored to cater to specific business needs and challenges. 


This guide is your comprehensive resource to the top Salesforce competitors, ensuring you’re well-equipped to evaluate and find the platform that aligns with your business’s unique requirements. Dive in to explore these alternatives and ensure you’re leveraging the best CRM solution for your business, whether you’re considering the robust capabilities of Close CRM or another competitor.

The best Salesforce alternatives ranked by rating

Below you might find better alternatives to Salesforce that may meet your requirements. Carefully review the advantages and disadvantages, take note of the rating and any available coupon codes. You can also identify software that provide a free trial.
1 Brevo review

Brevo Review – Email Marketing and CRM suite (formerly Sendinblue)

In this Brevo review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.5
Connections that spark growth
Upgrade your business's customer relationship management with Brevo CRM, the advanced software that revolutionizes customer interactions. Brevo CRM’s powerful array of features and user-friendly interface streamlines crucial processes, giving you full control of your customer management. Empower your organization to optimize customer relationships with Brevo CRM.
Customer support
9.2
Value for money
9.8
Ease of use
9.5
Features
9.5
PROS:
  • Comprehensive HR Management
  • Automated Workflows
  • Insights and Analytics
  • Integration Capabilities
  • Intuitive Interface
CONS:
  • Learning Curve
  • Cost Factor
2 Formaloo logo

Formaloo Review, Pricing, Features with Pros and Cons

In this Formaloo review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3
Build beautiful forms, customer portals, CRMs, and any other business apps without any code
Formaloo is a powerful no-code collaboration platform designed to assist you in creating data-driven applications and tools without the need for coding skills. It allows you to build forms, databases, and apps while automating various processes and interactions you’re your audience. It simplifies data collection, organization, and understanding which makes it an ideal solution for businesses of all sizes.
Customer support
8.9
Value for money
9.4
Ease of use
9.5
Features
9.5
PROS:
  • User-friendly interface
  • Customizable forms and surveys
  • Robust analytics
  • Compliance with data protection regulations
  • Scalable solutions for businesses
CONS:
  • Limited offline data collection capabilities
  • Complex customization
3 Freshmarketer Review

Freshmarketer Review – Simple and Powerful Marketing Automation

In this Freshmarketer review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3
Personalize messages with simple and powerful marketing automation
Freshmarketer is an industry-leading marketing CRM solution that offers impressive features like funnel analysis, heatmaps, A/B testing, form analytics, and more. This software by Freshworks is suited for marketing teams who want to build an improved partnership with sales and marketing and deliver more personalized customer experiences.
Customer support
9
Value for money
9.5
Ease of use
9
Features
9.5
PROS:
  • Advanced Features
  • Seamless Marketing and Sales Connection
  • Better Customer Engagement
  • Customer Support
  • Ease of Use
  • No Additional Expertise Required
  • Personalization
  • Positive
CONS:
  • Contact Section Could Be Improved
  • The Free Plan is Too Basic
4 Streak Review

Streak Review – a CRM for Gmail

In this Streak review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3
Manage leads from Gmail
Streak is the only CRM integrated entirely within your Gmail inbox. It can be used to track many business processes including sales, partnerships, support and hiring. Streak also includes a powerful set of email tools such email tracking, that lets you track when an email is opened.
Customer support
9
Value for money
9
Ease of use
9.5
Features
9.5
PROS:
  • Superb free CRM
  • Enables used to build and handle any form of process
  • It sits discreetly in the Gmail inbox
  • Offers superb productivity tools, which include email tracking, mail merge, and snippets
CONS:
  • It just functions with Gmail
  • Short of the functionality of a fledged CRM
5 Close CRM review

Close CRM Review – Pricing, features with pros and cons

In this Close CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2
The CRM built for growth
Close CRM is a powerful sales automation platform that helps businesses manage their sales processes, track leads, and nurture customer relationships.
Customer support
8.9
Value for money
9.3
Ease of use
9.2
Features
9.3
PROS:
  • Integrated calling, SMS, and email for streamlined customer communication.
  • Progress tracking, bottleneck identification, and data-driven decision-making.
  • Valuable performance insights for optimized strategies.
  • Collaboration promotion for aligned teamwork in closing deals.
  • Data transfer ease and comprehensive customer interaction view.
CONS:
  • It may have a learning curve for new users who are unfamiliar with its features and functionalities
  • Some businesses may find the cost to be higher as compared to other CRM solutions
  • Allows SMS service for only a few specific countries
  • Not suitable for businesses having a sales team consisting of more than 100 member
6 Keap review

Keap Review – Small Business CRM and Automations

In this Keap review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2
Upgrade your small business CRM
Keap is a CRM software that assists companies in managing client interactions, streamlining procedures, and fostering expansion. Keap offers features such as sales automation, marketing automation, e-commerce integration, and more.
Customer support
9
Value for money
9.1
Ease of use
9.4
Features
9.4
PROS:
  • Comprehensive CRM Solution
  • Automation and Efficiency
  • Enhanced Customer Support And Chat Support
  • Easy To Use
  • Integration and Scalability
CONS:
  • It may take time for users to become fully proficient
  • High price
7 Capsule CRM review

Capsule CRM Review – CRM Made Simple

In this Capsule CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
Build stronger customer relationships, make more sales and save time
Capsule CRM is a great tool for businesses of all sizes as it can help them save time and increase productivity. This platform offers a variety of options that may be customized to meet your company's unique requirements.
Customer support
8.9
Value for money
9.1
Ease of use
9.2
Features
9.3
PROS:
  • 30-day free trial without credit card
  • Affordable rates
  • Integrated with 2000+apps
  • Simple and easy-to-use dashboard
  • Provide a mobile app for both Android and ios
CONS:
  • The professional plan includes limited features
  • Does not offer a free plan
8 Brightpearl CRM review

Brightpearl CRM Review, Pricing, Features with Pros and Cons

In this Brightpearl CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
Get closer than ever to your customers
Brightpearl CRM emerges as a powerhouse in the retail and wholesale sector, offering a suite of advantages that propel businesses into a realm of unmatched efficiency and growth. Its integrated approach melds inventory management, order processing, and customer relationship management into a seamless whole. The software shines with its omni-channel capabilities, ensuring consistent and streamlined operations across various sales platforms. Peak trading periods become less of a challenge and more of an opportunity, thanks to Brightpearl's robust handling of high-volume transactions. Automation features cut down on manual labor, freeing up valuable time, while its comprehensive CRM system deepens customer engagement and loyalty, making it a go-to solution for businesses aiming to scale and excel.
Customer support
8.9
Value for money
9.1
Ease of use
9
Features
9.3
PROS:
  • Peak trading efficiency
  • Comprehensive CRM
  • Integrated operations
  • Automation features
  • Omni-channel capability
CONS:
  • Learning curve
  • Language limitations
  • Integration challenges
  • Complexity for small businesses
9 Salesflare Review

Salesflare Review, Pricing, Features with Pros and Cons

In this Salesflare review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
The CRM your team will love to use.
Salesflare is a customer relationship management (CRM) software that helps you manage your sales processes, track customer interactions, and streamline communication. It automates tasks, provides insights, and improves overall sales efficiency.
Customer support
8.9
Value for money
9.1
Ease of use
9.1
Features
9.2
PROS:
  • It has a user-friendly interface for easy adoption
  • It allows integration with various communication platforms
  • Intelligent automation saves time and reduces manual data entry
  • It provides valuable insights through machine learning algorithms
  • It offers reporting and analytics features for data-driven decision-making
CONS:
  • It may require additional customization for specific business needs
  • The integration options may be limited with certain software
  • Pricing plans might not be suitable for small businesses with tight budgets
  • Advanced features and customization may require training for new users
  • Customer support response time can vary
10 20NINE review

20NINE Review – All In One CRM Software

In this 20NINE review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
The Super App to run a small business in a big way
20NINE is an all in one CRM system for small and medium-sized organizations. It is an ideal alternative to costly, complicated CRM systems with a generally high learning curve.
Customer support
8.6
Value for money
9.8
Ease of use
8.9
Features
9.2
PROS:
  • 20NINE is accessible 24/7/365 across all platforms and devices
  • If you're looking for a CRM that's easy to use, 20NINE is your best bet
  • Every user has instant access to a visual representation of their project's status
  • The software is highly intuitive, and the user experience is top-notch
  • 20NINE may be seen on a wide range of smartphones and other devices
CONS:
  • The vendor's training is ineffective and leaves out key details about the features
  • Fewer choices exist for how to integrate
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Salesforce vs... (Comparisons with its competitors)

You can read our in-depth comparisons with Salesforce and its competitors, you will better understand which one you need without having to try them.

Everything you need to know

Looking for alternatives to Salesforce? Discover a range of CRM software options that can be the perfect match for your business needs and help boost productivity.

There are several¬†Salesforce alternatives¬†that businesses can consider if they find Salesforce’s extensive features overwhelming or its pricing structure beyond their budget. Some of the top alternatives include¬†SAP Sales Cloud,¬†Monday Sales CRM,¬†HubSpot,¬†Microsoft Dynamics 365,¬†Pipedrive, and more.

These alternatives offer features such as comprehensive reporting, collaboration tools, inbound marketing capabilities, integration with the Microsoft ecosystem, and sales process management.

When selecting a Salesforce alternative, businesses should consider factors such as their specific needs, industry focus, integration requirements, and customer support preferences.

Ultimately, Salesforce remains a strong choice for businesses of all sizes that require a comprehensive CRM solution, especially for those with complex sales cycles and extensive data management needs.

Key Takeaways:

  • There are several¬†Salesforce alternatives¬†available for businesses.
  • SAP Sales Cloud,¬†Monday Sales CRM,¬†HubSpot,¬†Microsoft Dynamics 365,¬†Pipedrive, and more are some top alternatives to consider.
  • These alternatives offer features like comprehensive reporting, collaboration tools, and¬†sales process management.
  • Businesses should consider specific needs, industry focus, integration requirements, and customer support preferences when selecting a Salesforce alternative.
  • Salesforce remains a strong choice for businesses requiring a comprehensive CRM solution.

SAP Sales Cloud: A Powerful Enterprise CRM Solution

Seeking a powerful enterprise CRM solution? Explore SAP Sales Cloud, one of the best Salesforce competitors, and compare its features, benefits, and capabilities in this CRM software comparison. SAP Sales Cloud is a comprehensive customer relationship management platform specifically designed for enterprise-level businesses. It offers a wide range of features and functionalities that empower organizations to streamline their sales processes, enhance customer interactions, and drive revenue growth.

Key Features and Benefits:

  • Comprehensive Reporting: SAP Sales Cloud provides robust reporting capabilities, allowing businesses to gain valuable insights into their sales performance, customer behavior, and market trends. This data-driven approach enables effective decision-making and strategy development.
  • Collaboration Tools: With SAP Sales Cloud, teams can collaborate seamlessly, share information, and align their efforts. This enhances communication and teamwork, resulting in improved productivity and customer experience.
  • Inbound¬†Marketing Capabilities: Integrating marketing efforts with CRM, SAP Sales Cloud enables businesses to manage their marketing campaigns, track leads, and nurture customer relationships effectively. This integrated approach helps businesses achieve better marketing ROI and customer engagement.
  • Integration with Microsoft Ecosystem: SAP Sales Cloud offers seamless integration with the Microsoft ecosystem, including Outlook, Office 365, and Teams. This integration ensures a seamless flow of data and communication, enhancing user experience and productivity.
  • Sales Process Management: The platform provides robust tools for managing sales processes, from lead generation to deal closure. With features like opportunity management, pipeline tracking, and forecasting, SAP Sales Cloud enables businesses to streamline their sales operations and drive revenue growth.

CRM Software Comparison:

CRM PlatformKey FeaturesBenefits
SAP Sales CloudComprehensive reporting, collaboration tools, inbound marketing capabilities, integration with Microsoft ecosystem, sales process managementGaining valuable insights, enhancing productivity and teamwork, achieving better marketing ROI and customer engagement, seamless data flow and communication, streamlining sales operations
Other Salesforce AlternativesVaries based on the platformVaries based on the platform

When considering Salesforce alternatives, it is crucial for businesses to evaluate their specific needs, industry focus, integration requirements, and customer support preferences. While Salesforce remains a strong choice for comprehensive CRM solutions, platforms like SAP Sales Cloud provide powerful enterprise-level features and capabilities. Explore the options available and choose the CRM that best aligns with your organization’s objectives, workflows, and growth plans.

Monday Sales CRM: Boost Sales Efficiency and Collaboration

Consider Monday Sales CRM as one of the top CRM tools that can be a popular alternative to Salesforce, with its ability to boost sales efficiency and collaboration. With Monday Sales CRM, businesses can streamline their sales processes and enhance team collaboration, resulting in improved productivity and better customer relationships.

One of the key features of Monday Sales CRM is its intuitive interface, which makes it easy for sales teams to manage leads, track deals, and organize customer information. The platform offers customizable pipelines and stages, allowing businesses to tailor their sales processes according to their specific needs. This flexibility ensures that sales teams can easily adapt the CRM to fit their workflows, resulting in greater efficiency and effectiveness.

In addition to its sales management capabilities, Monday Sales CRM also offers powerful collaboration tools. Teams can collaborate in real-time, sharing important updates, notes, and documents within the CRM platform. This fosters effective communication and knowledge sharing, enabling teams to work together seamlessly towards their sales goals.

Key Features of Monday Sales CRM:Benefits for Businesses:
Intuitive interfaceEasy adoption and minimal training required
Customizable pipelines and stagesAdaptability to fit specific sales processes
Real-time collaborationImproved team communication and knowledge sharing
Advanced reporting and analyticsData-driven insights for better decision-making
Integration with popular business toolsSeamless workflow integration and efficiency

Businesses looking for a Salesforce alternative that prioritizes sales efficiency and collaboration should consider Monday Sales CRM. Read our CRM software reviews to find out more about the features, benefits, and customer feedback of Monday Sales CRM.

HubSpot: A Comprehensive CRM Solution with Inbound Marketing Capabilities

Looking for an alternative CRM solution with marketing capabilities? HubSpot offers a comprehensive CRM solution that seamlessly integrates with the Microsoft ecosystem, making it a top choice for businesses seeking to align marketing efforts with customer relationship management.

HubSpot’s CRM platform provides a range of features designed to streamline marketing efforts and enhance customer engagement. With its inbound marketing capabilities, businesses can attract, engage, and delight customers with personalized content and targeted campaigns. By leveraging HubSpot’s tools for email marketing, lead nurturing, and social media management, businesses can drive effective marketing strategies and generate quality leads.

One of HubSpot’s key strengths is its integration with the Microsoft ecosystem. This integration allows for seamless data synchronization between HubSpot and Microsoft products such as Outlook, Teams, and Dynamics 365. It enables businesses to leverage their existing Microsoft infrastructure while harnessing the power of HubSpot’s CRM features.

Table: Key Features of HubSpot CRM

FeatureDescription
Inbound MarketingAttract, engage, and delight customers with personalized content and targeted campaigns.
Email MarketingCreate and execute email marketing campaigns to nurture leads and drive conversions.
Social Media ManagementManage and monitor social media channels to enhance brand presence and engage with customers.
Microsoft IntegrationSeamlessly synchronize data between HubSpot and Microsoft products for enhanced productivity and collaboration.

In summary, HubSpot offers a comprehensive CRM solution with powerful inbound marketing capabilities and seamless integration with the Microsoft ecosystem. It is an excellent alternative to Salesforce for businesses looking to align marketing efforts with customer relationship management. By leveraging HubSpot’s features and integration, businesses can enhance their marketing strategies, improve customer engagement, and drive growth.

Microsoft Dynamics 365: A Powerful CRM with Sales Process Management

Explore Microsoft Dynamics 365 as a powerful alternative to Salesforce, with its robust CRM features and sales process management capabilities. With Microsoft Dynamics 365, businesses can streamline their sales processes and drive productivity. This top CRM platform offers comprehensive reporting, collaboration tools, and integration with the Microsoft ecosystem, making it a popular choice for businesses seeking a fully integrated CRM solution.

In addition to Microsoft Dynamics 365, another top CRM platform to consider is¬†Pipedrive. Pipedrive is known for its user-friendly interface and focus on sales process management. It offers intuitive features that help businesses track leads, manage pipelines, and close deals effectively. Pipedrive’s customizable dashboards and automation capabilities make it a valuable tool for streamlining sales processes and improving efficiency.

Key Features of Microsoft Dynamics 365:

  • Comprehensive reporting and analytics for data-driven insights
  • Collaboration tools for enhanced team productivity
  • Integration with the Microsoft ecosystem, including Outlook, Excel, and Teams
  • Advanced sales process management to streamline workflows

Key Features of Pipedrive:

  • User-friendly interface for easy adoption and navigation
  • Customizable dashboards to visualize sales performance
  • Automation capabilities to automate repetitive tasks
  • Lead tracking and management for efficient lead nurturing

When considering Salesforce alternatives, businesses should evaluate their specific needs and requirements. While Salesforce remains a strong choice for comprehensive CRM solutions, Microsoft Dynamics 365 and Pipedrive offer compelling features and benefits for businesses seeking viable alternatives. Choose the CRM platform that aligns with your sales processes, integrates seamlessly with your existing tools, and provides the level of support you require for successful implementation and ongoing management.

CRM PlatformKey Features
Microsoft Dynamics 365Comprehensive reporting, collaboration tools, integration with Microsoft ecosystem, sales process management
PipedriveUser-friendly interface, customizable dashboards, automation capabilities, lead tracking and management

Conclusion

In conclusion, choosing the right Salesforce alternative that aligns with your business needs and boosts productivity is crucial. While Salesforce remains a strong choice for comprehensive CRM solutions, weighing factors such as specific needs, industry focus, integration requirements, and customer support preferences is essential. Explore the mentioned alternatives to find your perfect CRM match!

There are several Salesforce alternatives that businesses can consider if they find Salesforce’s extensive features overwhelming or its pricing structure beyond their budget. Some of the top alternatives include SAP Sales Cloud, Monday Sales CRM, HubSpot, Microsoft Dynamics 365, Pipedrive, and more. These alternatives offer features such as comprehensive reporting, collaboration tools, inbound marketing capabilities, integration with the Microsoft ecosystem, and sales process management.

When selecting a Salesforce alternative, businesses should consider their specific needs, industry focus, integration requirements, and customer support preferences. Each alternative offers unique benefits and capabilities that cater to different business requirements. While Salesforce is suitable for businesses with complex sales cycles and extensive data management needs, these alternatives provide viable options for businesses of all sizes.

Ultimately, the decision to choose a Salesforce alternative should be based on a thorough evaluation of the specific needs and objectives of the business. By exploring different alternatives and considering the factors that are important to your organization, you can find the perfect CRM match that will enhance your productivity, streamline your processes, and support your business growth.

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