Salesforce vs Freshworks CRM

The main difference between Salesforce and Freshworks CRM is that Salesforce offer 30 days free trial and Freshworks CRM offer this for 21 days.

In this versus, we compare Salesforce vs Freshworks CRM in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Salesforce review and Freshworks CRM review.

However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Salesforce vs Freshworks CRM at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Salesforce vs Freshworks CRM. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

8.9
Salesforce Review – The Customer Company #1 CRM

Salesforce Review – The Customer Company #1 CRM

In this Salesforce review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9
Customer support
8.8
Value for money
9.2
Ease of use
7.9
Features
9.9
PROS:
  • Sales forecast and advanced analytics
  • Lead assignment, routing, and scoring software
  • High-customizable interface
  • Powerful CRM (tons of features)
  • Add/remove features
CONS:
  • Hard for beginners (difficult learning scope)
  • Old looking interface
9
Freshworks CRM Review – CRM for Sales and Marketing teams

Freshworks CRM Review – CRM for Sales and Marketing teams

In this Freshworks CRM review, you’ll find more information about its features, pricing, pros and cons and why you …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9.5
Features
8.5
PROS:
  • Easy to use and affordable
  • AI automation
  • 21 days free trial
  • Visual sales funnel
CONS:
  • Other platforms has more integrations
  • Other CRMs better suite for large businesses

Specifications comparison

DetailsSalesforceFreshworks CRM
FeaturesAdd-ons Features / Integrated Business System / Lead Management
Best suited forMid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Support emailcontact@salesforce.com
Live chatYes
Company addressSalesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105
Year founded1999

Pricing comparison

Compare the price between Salesforce vs Freshworks CRM

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonSalesforceFreshworks CRM
Pricing rangeFrom $25 to $300 per month
Pricing typesAnnual subscription / Monthly subscription
Free planNo
Free trialYes, 30 days
Money back guaranteeNo
Pricing page linkSee plans

Salesforce Pricing details

When it comes to acquiring Salesforce’s Customer Relationship Management (CRM), you have the option of selecting from one of four unique subscription packages. Essentials, Professional, Enterprise, and Unlimited are the different tiers available. The Essentials plan is the only one that can be purchased on a month-to-month basis; in order to purchase any of the other plans, you are forced to sign an annual contract.

Since the Salesforce CRM is a full set of tools, the prices below are just suggestions. The price of this system could go up by a lot, depending on what you need. For example, Pardot, Quip, Einstein AI, and Sales Dialer are some other additions that can be bought separately. If you want training and help with implementation, it will cost you more.

Salesforce Pricing

Essentials ($25 per month):

  • Up to 10 users
  • Manage contacts, leads, tasks, and opportunities
  • Lead auto-assignment
  • Duplication prevention
  • Automatic web lead capture
  • Email marketing
  • Custom reports and dashboards
  • Outlook/Gmail integration
  • Salesforce app

Professional ($75/user/month):

  • All of the features in Essentials
  • Pipeline management
  • Lead registration, Rules-based lead scoring
  • Collaborative forecasting
  • Mobile app
  • Ordering and quoting
  • Developer sandbox and permissions

Enterprise ($150/user/month):

  • All of the features in Professional
  • Automated workflow and approval
  • Territory sales teams
  • Advanced reporting, opportunity scoring

Unlimited ($300/user/month):

  • Enterprise plus sales engagement hub
  • 24/7 customer support
  • Sales help with the Einstein AI tool
  • Sales cadences

Freshworks CRM Pricing details

Poll

Freshworks CRM vs Salesforce: Which one will you use?

At Ciroapp, we are always striving to provide the best possible experience for our readers. We understand that making a decision between two software can be a difficult task. That’s why we want to hear from you! Your valuable opinion can help us improve our future versus articles and guide our readers in making informed decisions. By casting your vote, you not only help us, but also the community of readers who rely on our content. So, share your thoughts with us and let us know which software you prefer!

Which one will you use?

Salesforce vs Freshworks CRM
Salesforce vs Freshworks CRM

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