Keap Review – Small Business CRM and Automations

In this Keap review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2/10 (Expert Score)
Product is rated as #6 in category Customer Relationship Management
9.2Expert Score
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Keap is a CRM software that assists companies in managing client interactions, streamlining procedures, and fostering expansion. Keap offers features such as sales automation, marketing automation, e-commerce integration, and more.

Customer support
Value for money
Ease of use
  • Comprehensive CRM Solution
  • Automation and Efficiency
  • Enhanced Customer Support And Chat Support
  • Easy To Use
  • Integration and Scalability
  • It may take time for users to become fully proficient
  • High price

In the business landscape, small businesses need effective tools to manage customer relationships and streamline their operations. That’s where the need for Keap software comes in. Keap is a powerful CRM platform specifically designed for small businesses.

With Keap, you can elevate your business to new heights by automating key processes, enhancing customer interactions, and improving overall efficiency.

It doesn’t matter if you are a solopreneur, a small team, or a growing business, Keap offers the essential features and capabilities to help you thrive.

You won’t need to handle manual tasks and you can manage streamlined automation with Keap’s user-friendly interface and comprehensive suite of CRM tools. If you are interested to know more about it, then this is a complete Keap Review to read.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.


What is Keap?

Keap is a robust CRM platform designed to empower small businesses with efficient automation and enhanced customer management capabilities.

Keap’s primary goal is to automate and streamline numerous company processes so that owners and small teams may concentrate on developing strong client connections and expanding their companies.

With Keap, businesses can manage their customer data, automate marketing campaigns, track leads, process payments, and more.

The automation capabilities of Keap are one of its primary characteristics. Using Keap, organizations may automate time-consuming procedures and tasks to save time and labor.

Automation of email marketing, follow-ups, appointment reminders, and lead scoring are all included in this. Businesses may assure timely and regular contact with their consumers, nurture prospects, and increase conversions by automating these operations.

In addition to automation, Keap offers comprehensive customer management tools. Businesses can store and organize customer data, track interactions, and purchases, and gain valuable insights into customer behavior.

Businesses may use this data to offer tailored experiences, deliver focused marketing initiatives, and encourage steadfast client loyalty.

Overall, Keap functions as an all-inclusive CRM system designed with small business requirements in mind.

Keap enables small businesses to streamline operations, increase customer connections, and spur development by utilizing automation, improved customer management capabilities, and an intuitive interface.

Keap specifications

FeaturesMultiple Integrations / Multiple Marketing Automation / Reporting and Analytics / Small Business Automation / Small Business CRM / Templates and Customization / Webinars and Training Resources
Best suited forSmall businesses
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Live chatYes
Company addressChandler, Arizona
Year founded2001


Keap pricing: How much does Keap cost?

Keap offers pricing plans that cater to the varying needs of businesses. The Pro plan is available at $159 per month and provides essential CRM features such as contact management, appointment scheduling, automation, and email marketing.

It is suitable for small businesses looking to streamline their customer management processes. The Max plan, priced at $229 per month, includes advanced features like sales pipeline automation, lead scoring, and advanced reporting.

Both plans come with a free trial, allowing users to explore and experience the features before committing.

Keap’s pricing structure ensures that businesses of all sizes can access their powerful CRM platform and benefit from enhanced customer management and automation capabilities.

Pricing rangeFrom $159 to $229 per year
Pricing typesAnnual subscription / Monthly subscription
Free planYes
Free trialYes, 14 days
Money back guaranteeNo
Pricing page linkSee plans

Keap pricing plans


Pro ($159 /mo)

  • Email marketing
  • Appointments
  • Quotes, invoices & payments
  • Landing pages & online sales
  • Lead & client management (CRM)
  • Text marketing
  • 1500 contacts and 2 users
  • Additional users are $29 each
  • Sales & marketing automation
  • Dedicated phone line (US & Canada)
  • Automated lead capture & follow-up
  • Sales pipeline & analysis

Max ($229 /mo)

  • Lead scoring
  • Multi-page Landing pages
  • Promo codes
  • Additional users are $29 each
  • Upsells and discounts
  • Advanced reporting
  • Text marketing
  • 2500 contacts and 3 users
  • Everything in Pro
  • Lead Source attribution
  • Marketing Analytics


Keap features: What can you do with it?

Small Business Automation

Keap’s automation features allow businesses to save time and scale their operations. With customizable workflows and campaign builders, you can automate repetitive tasks and processes, such as follow-ups with leads, email marketing, and sales processes.

This automation enables you to nurture leads, streamline sales, and grow your business. Keap has garnered praise from reviewers and users alike for its comprehensive features, including its referral program capabilities.

Multiple Integrations

Keap integrates with Google applications, such as Google Calendar and Google Contacts, to sync data and streamline your workflow. This integration enables you to manage your schedule, appointments, and contact information seamlessly within the Keap platform.

Additionally, it smoothly interacts with a variety of business programs, including social media networks, email marketing tools, and ecommerce platforms.

This integration enables you to centralize your data, streamline workflows, and improve efficiency by connecting your favorite apps within the Keap platform.

Keap also integrates with various e-commerce platforms, allowing businesses to manage their online stores and streamline order management processes.

Webinars and Training Resources

Keap provides webinars and training resources to help users maximize their understanding and utilization of the platform.

These resources cover a wide range of topics, from setup and onboarding to advanced features and strategies, empowering users to make the most out of Keap’s CRM software.

Its mobile app allows you to access and manage your CRM on the go, providing flexibility and convenience for busy professionals.

You can view and update contact information, schedule appointments, and stay connected with your leads and customers from anywhere.

While Keap offers a free trial to help users explore its functionalities, it also provides a range of plans to cater to different needs, including the specialized Keap Max Classic edition for real estate professionals.

Small Business CRM

Keap offers a complete CRM system designed specifically for small enterprises. You can keep track of conversations, maintain your contact lists, and learn useful information about your clientele.

The intuitive dashboard and ease of use make it simple to navigate and leverage the CRM features to enhance customer relationships. The tool ensures a smooth transition by offering seamless data migration from your existing CRM or other platforms.

This enables you to easily import your contact lists, customer data, and historical records into Keap, saving time and ensuring data continuity.

Reporting and Analytics

Keap has extensive reporting and analytics features that let you track sales performance, evaluate the success of your marketing activities, and get insightful knowledge about your company.

You may make wise judgments and improve your strategy for greater results with this data-driven method.

The platform enables efficient lead management by providing tools to capture and track new leads, assign them to the appropriate sales team members, and monitor their progress throughout the sales cycle.

Multiple Marketing Automation

Keap’s marketing automation features enable you to follow up automatically with leads, send personalized email broadcasts and automations, and even incorporate text marketing into your campaigns.

These tools ensure consistent and targeted communication with your audience, driving engagement and conversions.

It also helps automate sales processes, allowing you to streamline your sales pipeline, manage leads, and easily schedule appointments with the “Get Booked” feature.

You can also track referrals and encourage customers to leave reviews, helping to expand your customer base and enhance your online reputation.

Other than this, Keap’s email sequence feature enables businesses to create personalized and automated email campaigns, ensuring effective communication and engagement with their audience.

This feature makes it easier to nurture leads and turn them into devoted clients.

Templates and Customization

Keap offers a library of professionally designed templates for emails, landing pages, and campaigns, making it easy to create visually appealing and engaging content.

Additionally, the platform provides customization options, allowing you to tailor your communications to match your brand identity and resonate with your target audience.


Keap review: Why you should use it?

Keap is an effective CRM platform that provides many features and functionality to assist organizations in modernizing their customer relationship management and automating their procedures.

Keap offers a complete solution for companies of all sizes thanks to its strong skills in marketing, sales, and growth for small enterprises.

Its seamless integration with e-commerce platforms, customizable templates, and spam protection features make it a great tool for managing online businesses.

In summary, Keap CRM is a powerful tool that provides exceptional customer service, making it an ideal choice for business owners across various industries.

Its campaign builder, integration with popular platforms like WordPress, and comprehensive features such as email sequences contribute to its reputation as a reliable CRM solution.

With options like the Keap Max Classic edition and a free trial, Keap caters to both new and experienced users, supporting their business growth and success.


Frequently Asked Questions

Does Keap offer customer service?

Yes, Keap has a reputation for providing exceptional customer service and support. To help consumers with any inquiries or problems they could run across, they have a dedicated support team and offer chat assistance.

Can Keap be integrated with popular tools like Salesforce and Mailchimp?

Yes, Keap allows integration with various third-party applications, including Salesforce and Mailchimp. Businesses may integrate their data across several platforms and optimize their procedures thanks to this connectivity.

Keap Review – Small Business CRM and Automations
Keap Review – Small Business CRM and Automations

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9.2 / 10