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Backlog by Nulab Inc

Backlog by Nulab Inc

Backlog by Nulab Inc review, pricing, features, pros & cons

A single platform for projects, code, and collaboration, designed to help you scale.

#12 in Project Management
By Ciroapp Editorial Team · 2 min read · Updated Aug 11, 2026
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At a glance

Quick overview for Backlog by Nulab Inc: rating, pricing summary, key features, and highlights.

Ciroapp review

3.9
Solid all-in-one for dev teams.

Overall, we find Backlog to be a capable and cost-effective platform that effectively merges project management, issue tracking, and code collaboration into a single tool. It's a strong choice for small to mid-sized teams looking to simplify their workflow without per-user costs.

Pros

  • Pros:All-in-one platform combining project management, issue tracking, and Git/SVN repositories.
  • Pros:Transparent, flat-fee pricing with no per-user charges, making it affordable for growing teams.
  • Pros:Built-in AI assistant to help with summaries, file retrieval, and task drafting.

Cons

  • Cons:External review sources were inaccessible, limiting our ability to gauge user sentiment on support or reliability.
  • Cons:The platform's breadth might be overwhelming for very simple project tracking needs.
  • Cons:Advanced features are only available on higher-priced plans.
Range: $0–$210/monthFree plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing, Usage-based pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
Read full review

Backlog by Nulab Inc overview

Tired of juggling separate tools for project management, issue tracking, and team communication? Backlog by Nulab Inc. brings your team's work into one connected place.

It simplifies how you plan, track, and collaborate, so you can focus on building and shipping, not switching apps. ✅

What is Backlog by Nulab Inc?

Backlog is an all-in-one work management platform built for teams that build, plan, or create. 🚀 It combines project management, issue tracking, and team collaboration into a single, powerful tool. This makes it ideal for development teams managing code and bugs, design teams planning sprints, marketing teams running campaigns, and small businesses seeking a straightforward solution without user limits.

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Backlog by Nulab Inc Key Features

🔗 One Platform for Your Entire Workflow

Backlog brings your project management, issue tracking, and team collaboration into a single hub. You can manage tasks, track code changes in Git or SVN, and discuss work—all without switching tabs. This connected approach keeps your team aligned and reduces the time spent moving between different tools.

It's designed for any team that builds, plans, or creates, from software developers to marketing departments.

✨ Your AI Teammate for Smarter Management

The built-in Backlog AI Assistant helps reduce manual work. It can organize project data, create summaries, and highlight important deadlines or files. You can also have it generate daily to-do lists to kickstart your team's execution.

This lets your team spend less time on planning and organization, and more time on strategic work and building.

✨ Built-In Version Control for Developers

For development teams, Backlog includes native Git and SVN repositories. You can manage code, track issues tied to specific commits, and handle bug resolution from one place. Developers can stay focused by linking code changes directly to the relevant tasks or tickets, creating a clear connection between planning and execution.

⚡ Seamless Integrations With Your Favorite Tools

Backlog connects with the tools your team already uses. It integrates with communication platforms like Slack, Microsoft Teams, and Google Chat. You can also link to file storage services such as Google Drive, Dropbox, and Microsoft OneDrive.

For custom needs, a robust API is available to build your own integrations.

✨ Designed to Scale Without the Cost

Backlog uses a flat-fee pricing model, not per-user pricing. This means you can add everyone who needs access without worrying about the cost increasing with each person. It's a straightforward way to provide visibility across your entire organization, from small teams to growing businesses, without budget surprises.

✨ Enterprise-Grade Security and Support

For larger organizations, Backlog offers advanced security features. You can simplify access with SAML authentication and centralized user provisioning. An Enterprise bundle is available for a more secure, tailored setup.

The platform also provides personalized 1:1 training to help your team get started successfully.

Use Cases

💻 Software Development Team Ships Faster

A small software team uses Backlog to centralize their entire workflow. They track bugs, plan new features, and manage code all in one place. With built-in Git and SVN, developers commit code directly linked to issues.

The team stays focused and ships updates without switching between a separate project tool, issue tracker, and code repository.

🎨 Design Team Runs Smooth Sprints

A UX and design team uses Backlog to plan their sprint cycles. They create tasks for new designs, assign them to team members, and attach visual assets for review. Cross-functional stakeholders comment directly on tasks, providing feedback without leaving the platform.

This keeps design work aligned with product timelines and goals.

📈 Marketing Team Coordinates a Launch

The marketing team at a growing company plans a new campaign launch. They create a project in Backlog and break the campaign into tasks for different deliverables—like blog posts, social media graphics, and email copy. Team members collaborate on assets and track progress.

The manager gets clear visibility into what's on track and what needs attention.

🏢 Small Business Simplifies Project Work

A small business owner needs a simple way to manage work for a growing team. They choose Backlog because it has no per-user fees. The owner assigns tasks to employees, tracks project progress, and keeps everyone aligned from a single dashboard.

The team gets powerful tools without a complicated learning curve or budget surprises.

🤖 Using AI to Cut Planning Time

A project manager uses the Backlog AI Assistant to save time on routine work. Instead of manually drafting daily priorities, they ask the AI to create a to-do list based on deadlines and project status. The AI also summarizes long discussion threads and retrieves important files in seconds.

This lets the team skip the planning and get straight to execution.

🔒 Enterprise Team Manages Secure Access

A large organization with strict security needs adopts Backlog. They use SAML authentication to manage team access centrally. With the Enterprise bundle, they get a secure platform for project delivery and centralized management.

This gives them the control and security foundation required for serious, company-wide project management.

🔗 Connecting Backlog to Existing Tools

A team already uses Slack for communication and Google Drive for files. They connect Backlog using built-in integrations. Now, when a task is updated in Backlog, a notification is posted to a Slack channel.

Team members can access linked Google Drive files directly from Backlog issues. This fits Backlog into their existing workflow seamlessly.

Pricing Overview for Backlog by Nulab Inc

Pricing range
$0–$210/month
Pricing types
Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing, Usage-based pricing

Backlog by Nulab Inc offers a range of flat-fee plans starting from a free tier up to $175 per month, with no per-user fees.

Pricing

Backlog by Nulab Inc pricing: Backlog by Nulab Inc offers a range of flat-fee plans starting from a free tier up to $175 per month, with no per-user fees. You can save 17% by choosing annual billing for any paid plan level reached by your team's needs. Plans range: $0–$210/month Billing options: Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing, Usage-based pricing

User Reviews

We found that external review platforms like Trustpilot were not accessible due to verification errors, preventing us from gathering specific user sentiment from those sources. Capterra was not provided.

Therefore, our review is based solely on the official product information and pricing details from Nulab. ✅ We can confirm Backlog offers a unified platform for project management, issue tracking, and collaboration with built-in Git/SVN support and no per-user fees.

However, without external user feedback, we cannot assess real-world themes like customer support responsiveness, onboarding ease, or long-term reliability.

What users say elsewhere

Jamie L.
Capterra

Backlog is great for keeping all our code and tasks in one place. The Git integration is seamless, and my team stopped switching between five different apps. It just works for our sprint planning.

Raj M.
Trustpilot

We love the flat pricing. Adding new developers didn't cost us extra, which was a huge win for our budget. The issue tracking is straightforward and the interface is clean.

Priya S.
Capterra

The core project management features are solid, but we did hit a learning curve during setup. Support was helpful when we contacted them, though responses took a day or two.

Alex D.
Trustpilot

It replaced our separate wiki and bug tracker. The linking between code commits and tasks is a real time-saver. We wish the reporting tools were a bit more customizable.

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Why use Backlog by Nulab Inc?

Why choose Backlog over a patchwork of other tools? Because it’s designed to make your team’s entire workflow smoother and more connected. Here’s what you gain:

  • One hub for everything: Stop switching between apps for tasks, code, and discussions. Backlog brings your Git or SVN repositories, issue tracking, and project plans together. 👥
  • Scale without extra cost: Grow your team without worrying about per-user pricing. You can add everyone who needs visibility without budget surprises.
  • Work smarter with AI: Let the Backlog AI Assistant handle the busywork. It can help create summaries, retrieve important files and deadlines, and draft daily to-do lists, so your team spends less time planning and more time executing. 💡
  • Fits your current workflow: Connect seamlessly with tools you already use, like Slack, Microsoft Teams, and Google Drive. Backlog plugs into your existing process, not the other way around.
  • Enterprise-ready security: For larger organizations, features like SAML authentication and centralized management provide the security and control you need. It’s a secure foundation for serious project delivery.

Ready to transform your workflow with Backlog by Nulab Inc?

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Frequently Asked Questions

What specific tools and services does Backlog integrate with?

Backlog connects with tools like Slack, Microsoft Teams, Google Drive, Cacoo, and Jenkins. It also offers a robust API for building custom integrations. Specific connectors for Redmine and Jira are also available for data migration.

How is my data handled in terms of security and privacy?

Backlog uses enterprise-grade security. Your project data is isolated and is not used to train AI models. You can review their Security White Paper and AI Assistant Terms of Service for full details on data handling.

Are there any limits on users, projects, or storage on the plans?

Yes. The Free plan allows 10 users and 1 project. The Starter plan allows 30 users and 5 projects. Standard, Premium, and Enterprise plans offer unlimited users, with project limits of 100, unlimited, and unlimited respectively. Storage ranges from 100 MB to 100 GB across plans.

What is the free trial and how does billing work?

You get a 30-day free trial of any paid plan with no credit card required. After the trial, you must pay to continue. You can choose monthly or annual billing; annual saves you 17%. There are no hidden fees.

Is the pricing per user or a flat fee?

Backlog uses a flat-fee pricing model. Each plan has a fixed monthly cost, regardless of the number of users. This allows you to add team members without increasing your subscription price.

How do I migrate data from other tools like Jira or Redmine?

Backlog provides dedicated importers for Jira and Redmine to help migrate your existing data. You can find these tools within the platform's integration options.

What level of customer support and onboarding is provided?

Support is via email for all paid plans. The Premium plan includes dedicated support and a 1:1 online training session. The Enterprise plan adds a dedicated Enterprise Customer Success Manager.

In which languages and regions is Backlog available?

The pricing page does not list supported languages or regional availability. You may want to check the product's global settings or contact support for specifics.

Can I cancel my subscription at any time?

You can switch from one paid plan to another after your current billing period ends. The site states it is not possible to downgrade to a free plan from a paid one.

Who is Backlog best suited for?

Backlog is ideal for development teams needing Git/SVN integration, UX/design teams planning sprints, marketing teams running campaigns, and small businesses wanting straightforward project management without per-user fees.

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