Ready to take your online business to the next level? Discover the ins and outs of Square Online in our comprehensive review. From its seamless POS integration to its various fulfillment options, we’ve got you covered.
But it’s not all sunshine and rainbows—learn about the limitations you should be aware of before making your choice. Unlock the full potential of your eCommerce venture by diving deep into our analysis. Read on to find out if Square Online is the right fit for you!
Read further to learn more about Square Online, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.
Click on “open” if you want to see exactly what we will talk about in the rest of this article.
Overview
What is Square Online?
Square Online is an all-in-one eCommerce platform designed to make every aspect of online retail easier for both businesses and their customers.
It offers seamless integration with Square’s point-of-sale system, allowing businesses to manage online and in-store sales from a single unified system.
The platform supports various payment methods, including Square Pay, Apple Pay, and Google Pay, and even comes with built-in Afterpay for installment payments.
Square Online is highly customizable, offering theme-based designs and special components to highlight new products or sales events.
It also provides real-time shipping rate calculators, in-store pickup options, and local delivery services. The basic service is free, with transaction fees applied per online sale. Advanced features and custom domains are available through paid plans.
Square Online specifications
Features | 100% Customer Support / Automatic Fraud Alerts / Checkout & Payments / Collect Payments Easily / Connect with Customers / Customization Features / Easy Customization / Easy Payments / Generates a QR code / Integrate seamlessly / No Coding Skills Needed / Online Payments / PayPal Checkout / Pre-made Websites / SEO Recommendations and Suggestions / Sell Products & Subscriptions / Shipping Tools / Social Media Integration / Templates and Customization / Website Builder |
Best suited for | Small businesses, Mid size businesses, Large enterprises |
Website languages | English / French / Japanese / Spanish |
Website URL | Visit official website |
Support link | Support page |
Live chat | Yes |
Company address | United States |
Year founded | 2009 |
Pricing
Square Online pricing: How much does Square Online cost?
Square Online offers three pricing tiers to suit various business needs. The Free Plan comes with no monthly fees and a transaction fee of 2.9% + 30¢, providing basic features like website building and multiple payment options.
The Plus Plan, priced at $29 per month when billed annually, adds advanced customization and customer account features, along with a free domain for a year.
The Premium Plan, at $79 per month billed annually, offers the lowest transaction fees and additional perks like real-time shipping rates and premium customer support. Each plan is designed to offer increasing levels of functionality and support.
Pricing range | From $0 to $79 per month |
Pricing types | Annual subscription / Free |
Free plan | Yes |
Free trial | No |
Money back guarantee | No |
Pricing page link | See plans |
Square Online pricing plans
Free Plan
- Monthly Fee: $0
- Transaction Fee: 2.9% + 30¢ per transaction
- Features Included: Website builder with SEO tools, sync with Square POS, pickup, local delivery & shipping, sell on social, and accept multiple payment types like Google Pay, Apple Pay, Afterpay, Cash App Pay, and Square Pay.
Plus Plan
- Monthly Fee: $29 (billed annually)
- Transaction Fee: 2.9% + 30¢ per transaction
- Features Included: All features from the Free plan, plus website themes, expanded site customization, self-serve (QR code) ordering, customer accounts, personalized ordering, advanced item settings, and accept PayPal. Also includes a free domain for 1 year.
Premium Plan
- Monthly Fee: $79 (billed annually)
- Transaction Fee: 2.6% + 30¢ per transaction
- Features Included: All features from the Plus plan, plus lower processing rate, real-time shipping rates, premium customer support, and waived in-house delivery fees.
Features
Square Online features: What can you do with it?
Square Online is a comprehensive eCommerce platform designed to simplify online retail for businesses of all sizes. From a user-friendly website builder equipped with SEO tools to seamless integration with Square’s point-of-sale system, the platform covers all bases.
It offers a range of fulfillment options, multiple payment methods, and advanced customization features to meet the unique needs of your business.
With added functionalities like customer accounts, personalized ordering, and fraud controls, Square Online aims to provide a seamless and secure shopping experience for your customers.
Whether you’re looking to sell on social media, offer subscriptions, or manage an extensive product catalog, Square Online has a feature set that’s built to empower your online business.
Website Builder with SEO Tools
Square Online comes with a website builder that is equipped with SEO tools. This feature allows you to create a visually appealing and search engine optimized website without needing extensive technical skills.
Sync with Square POS
The platform offers seamless integration with Square’s point-of-sale system. This ensures that your in-person and online orders, items, and inventory are in sync, providing a unified retail experience.
Pickup, Local Delivery & Shipping
Square Online supports various fulfillment options. You can offer in-person pickup, global shipping, and even local delivery by your own staff or a third-party courier service.
Sell on Social Media
The platform allows you to sell products directly through social media channels. This feature helps in expanding your customer reach and improving sales.
Accept Multiple Payment Types
Square Online supports a variety of payment methods including Google Pay, Apple Pay, Afterpay, Cash App Pay, and Square Pay. This offers flexibility and convenience to your customers during checkout.
Website Themes & Customization
The software offers customizable website themes and expanded site customization features. You can connect to a custom domain, upload custom fonts, and even remove Square branding from your site.
Self-Serve (QR Code) Ordering
This feature allows customers to place orders using QR codes. It’s a convenient way for customers to order in person right from their mobile phones.
Customer Accounts
Customers can create accounts to view and reorder past orders, track offers and loyalty rewards, and manage gift card balances.
Personalized Ordering
Logged-in customers can enjoy a personalized ordering experience, including easy 3-tap reordering, item recommendations, and exclusive offers.
Advanced Item Settings
This feature includes time-based categories, scheduled product drops, and item badges, giving you more control over how you display your products.
Accept PayPal
In addition to other payment methods, Square Online also allows you to accept payments via PayPal, broadening your payment options.
Fraud Controls
Square Online comes with Square Risk Manager that helps you detect and manage payment fraud through custom rules and alerts.
Gifting Options & Real-Time Shipping
The platform offers gifting options and displays real-time shipping rates at checkout, enhancing the customer experience.
Subscriptions
You can set up subscriptions for items on your website, helping to generate recurring revenue. This is also useful for accepting ongoing donations for organizations.
Time-Based Categories & Unlimited Items
The platform allows you to organize your items with time-based categories and offers the ability to list an unlimited number of items.
Conclusion
Square Online review: Why you should use it?
Square Online is a robust eCommerce platform that’s not only easy to use but also free to get started, making it an ideal choice for businesses of all sizes. It offers seamless integration with Square’s POS system, allowing you to manage both online and in-store sales from a unified dashboard.
The platform is highly flexible, catering to various types of sellers including mobile vendors, online retailers, and physical boutiques. It also provides advanced features like SEO tools, real-time shipping rates, and the ability to accept multiple forms of payment, including Apple Pay and Google Pay.
Pros
- Free to Start: Allows you to begin selling without initial costs.
- POS Integration: Seamless integration with Square’s point-of-sale system.
- Fulfillment Options: Offers in-person pickup, global shipping, and local delivery.
- Payment Flexibility: Supports multiple payment methods including Google Pay and Apple Pay.
Cons
- Mediocre Designs: Template designs are less inspiring.
- Limited Customization: Less flexibility in site design.
- Transaction Fees: Charges fees on the free plan.
FAQ