Drip

Drip review

Ecommerce email marketing with the power of an enterprise tool and the simplicity a small team can actually run.

Drip costs from $39/mo

By Ciroapp Editorial Team · Updated Sep 16, 2026

Commission may apply at no extra cost

Drip homepage screenshot

At a glance

Quick overview for Drip: rating, pricing summary, key features, and highlights.

Ciroapp score

4.0/ 5

Drip packs prebuilt ecommerce automations, self-updating segments, and one plan that unlocks every feature, backed by 50+ store integrations and a 14-day free trial. Usage-based pricing is hard to predict upfront, live chat starts at $99/month, and vendor performance claims lack third-party reviews. Overall, it's a solid pick for B2C stores that want revenue-driving email running fast.

Pros

  • Pros:Prebuilt ecommerce workflows — welcome series, abandoned cart, post-purchase, and win-back — let stores launch revenue-driving automations from day one instead of building from a blank canvas.
  • Pros:Dynamic segments update automatically from purchase, browsing, and spending behavior, and Drip reports customers using segments earn 5x more revenue than those who don't.
  • Pros:Strong published performance metrics — a 99.8% email delivery rate, 61% open rate on workflow emails, and a 5% click-through rate.

Cons

  • Cons:Pricing scales with active contacts and monthly email volume, so costs are hard to predict upfront — the pricing page calculator only shows the $39 entry rate for 1–2,500 people, not your actual projected bill.
  • Cons:Live chat support is reserved for plans of $99/month and higher; lower-tier customers get email support only, Monday through Friday.
  • Cons:Free migration and 90-day personalized onboarding are limited to lists over 17,500 people, so smaller stores switching platforms must handle the move themselves.
Best for
  • Shopify, WooCommerce, or BigCommerce store owners who want email revenue without hiring a specialist
  • Small ecommerce teams tired of bloated or restrictive platforms like Klaviyo or Mailchimp
  • Course creators and coaching businesses nurturing an audience toward purchases
Free trial
Yes — 14 days
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.

What is Drip?

Most email tools force a choice: simple but limited, or powerful but bloated. If you run an online store, that trade-off costs you sales. Drip aims to end it.

You get prebuilt ecommerce workflows, segments that update themselves, and support that answers live chat in under two minutes.

Drip is an email marketing and automation platform built for B2C businesses selling digital or physical goods online. That includes ecommerce stores, creators, course and coaching sellers, and event or booking companies. Its core toolkit covers email design, automated workflows, dynamic segmentation, onsite pop-ups, embedded forms, and customer insights.

It connects to platforms like Shopify, WooCommerce, and BigCommerce through 50+ integrations.

Should you choose Drip?

Quick buyer guidance before you compare plans or click through.

Choose it if

  • Stores that want proven automations running from day one, not a blank canvas
  • Teams that value fast human support, with live chat answers in under two minutes
  • Sellers who want segmentation driven by real purchase and browsing behavior
  • Brands migrating from another platform who qualify for the free migration service
  • B2C businesses that need GDPR and CAN-SPAM compliance handled

Skip it if

  • Lists under 17,500 people, since the free migration and 90-day onboarding are reserved for larger lists
  • Budget plans below $99/mo, which get email support only on weekdays, with no live chat
  • Buyers who need to lock in exact costs upfront; pricing depends on active contacts and monthly email volume, so check the pricing page for your list size
  • Pure B2B or newsletter-only senders, since the tooling and templates center on ecommerce and consumer selling
  • Teams without a store, booking, or learning platform to connect, as Drip's data-driven features rely on that integration

Next steps before buying

  1. 1Check the pricing page with your actual contact count and send volume so there are no surprises as you scale
  2. 2Confirm your platform is supported; Drip lists Shopify, WooCommerce, BigCommerce, custom stores, and 50+ integrations
  3. 3Start the free 14-day trial and launch one prebuilt workflow, such as abandoned cart, before committing
  4. 4Verify which support tier your plan includes, since live chat starts at the $99/mo level
  5. 5If you're switching platforms with more than 17,500 subscribers, review the free migration terms and compare alternatives like Klaviyo or Omnisend first

Ease of use

Drip's site describes a simple three-step start: connect your store or platform, import your list, and activate a campaign or workflow. Prebuilt templates and automations reduce setup work, and the company says the tool runs without a specialist. Free onboarding is included, and customer stories repeatedly praise the support team's responsiveness.

Drip Key Features

✨ Emails that feel tailor-made

Design beautiful emails in minutes, no devs needed. Connect your store, then drop real customer data into every message — what they browsed, what they bought, what they'll buy next. Use it when you want every send to feel one-to-one while running on autopilot.

The payoff: emails that feel written individually, at scale.

✨ Proven workflows, live from day one

Skip the blank canvas. Start from prebuilt workflows like welcome series, abandoned cart, post-purchase, and win-back. Make each one yours, switch it on, and let it run.

Use these when you want revenue moving without building every automation yourself. Build once, and the flow keeps selling in the background.

💡 Segments that build themselves

Your lists update automatically from what people buy, browse, and spend. The right campaign reaches the right shopper without you rebuilding segments by hand. 💡 Drip customers using segments earn 5x more revenue than those who don't.

Turn this on early — it's the feature that makes every other campaign smarter.

✨ Grow your list on your own site

Email is only half the picture. Drip's onsite tools turn browsers into subscribers while they're still shopping. Two ways to capture them:

  • Onsite pop-ups grab attention and drive conversions in the moment
  • Embedded forms offer a simple, secure way to grow your list Pair them with your sends to keep momentum going.

✨ Real help, and an easy switch

Live chat answers in under 2 minutes, email replies in under 1.6 hours, and the satisfaction score sits at 97.3%. Switching platforms? The team moves your lists, flows, templates, and segments for you — no lost data, no deliverability drop.

Lean on it whenever you'd rather market than troubleshoot.

Use Cases

🛒 Recover abandoned carts on autopilot

A shopper leaves items behind. Drip spots it and sends a reminder, so you don't have to. Start from the prebuilt cart flow, tweak it, and let it run.

Expected outcome: lost sales get a second chance while you sleep.

Tip: New to Drip? Launch this flow first—it's the fastest win.

🎯 Send smarter with self-updating segments

Your segments build themselves from what people buy, browse, and spend. Reach the right shopper with the right message without rebuilding lists by hand.

Expected outcome: Drip customers using segments earn 5x more revenue than those who don't.

🔄 Switch platforms without the headache

Coming from Klaviyo or Mailchimp? If your list tops 17,500 people, Drip's team moves your lists, flows, templates, and segments for free—plus 90 days of onboarding.

Expected outcome: no lost data and no deliverability drop during the switch.

🎟️ Sell more than products

Sell courses, coaching, or tours? Connect your learning or booking platform, then nurture subscribers toward enrollments and ticket sales with personalized emails and automated flows.

Expected outcome: more direct bookings and sales with less manual follow-up.

Drip pricing

From$39/mo

Prices not verified yet — see the vendor page.

Drip's pricing page

Drip pricing page screenshotView pricing page screenshot
PlanBilled monthlyBilled annuallyIncludes
Usage-Based Pricing
$39/mo
—
Price scales with the number of active people on your list and monthly email send volume; unlimited email sends are unavailable during the 14-day free trial
  • Unlimited email sends
  • Dynamic segments
  • Onsite campaigns
  • Up to 50 workflows
  • Unlimited sub-accounts
  • +4

Pricing types: Free trial, Monthly subscription, Usage-based pricing

Pricing notes

Drip uses simple, usage-based pricing that starts at $39/month for lists of 1–2,500 people. Your cost scales with your active subscriber count and monthly email volume, and every paying customer gets the full feature set — with a 14-day free trial to test it first.

Drip starts at $39 per month for email lists of 1–2,500 people, with one flexible plan that scales with your list size and send volume.

There are no tiered packages to compare — your price simply grows as your business does. Here's what's included at every level.

Usage-Based Pricing

Price: Starting at $39/month for 1–2,500 people Best For: Ecommerce brands that want every feature unlocked, whatever their list size Other Features:

  • Unlimited email sends
  • Dynamic segments and onsite campaigns
  • Up to 50 workflows
  • Unlimited sub-accounts and open API access
  • Free migration and personalized onboarding

Drip skips the usual good-better-best ladder. Every paying customer gets the whole platform: email marketing, behavior-based segmentation, onsite pop ups, pre-built automations like welcome and abandoned cart series, and smart A/B testing. What changes is your bill. It's based on the number of active people in your account plus the emails you send each month, so the $39 entry rate climbs as your list grows. Support scales too — every paying customer gets email support Monday through Friday, while customers on $99/month and higher plans also get live chat support.

The calculator on Drip's pricing page only shows the starting rate, so enter your actual list size to see your exact monthly cost before you sign up.

Try before you buy. Drip offers a 14-day free trial with no credit card required, so you won't be charged unless you choose to upgrade. Nearly every feature is open during the trial — the main limit is that unlimited email sends only kick in after you upgrade. When the trial ends, you'll be prompted to add payment details. Skip that, and your account goes inactive with campaigns paused until you do.

You can cancel anytime in your Billing Settings, so there's no long-term lock-in. 💡

Cost calculator

Estimate what Drip costs for your team.

Billing
Per month
$39
Per year
$468

Usage-Based Pricing states no user limit: shown as one price for the whole account. Check the price for 5 users with the vendor. Estimate based on published list prices, before taxes, add-ons and discounts.

How to pay less for Drip

  • Use the 14-day free trial before you pay.
  • Cheaper tools in this category start at $9/mo.
Start free trial

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Why use Drip?

Built for stores, not generic senders. Drip focuses on ecommerce revenue, and the numbers it publishes reflect that focus.

  • Strong delivery and engagement. Drip reports a 99.8% email delivery rate, a 61% open rate on workflow emails, and a 5% click-through rate.
  • Launch fast with proven flows. Start from ready-made workflows like welcome series, abandoned cart, post-purchase, and win-back instead of a blank canvas.
  • Segments that maintain themselves. Lists update automatically from what people buy, browse, and spend. Drip says customers using segments earn 5x more revenue than those who don't.
  • Personalization without developers. Drop real store data into every email, so messages feel one-to-one while running on autopilot.
  • Help that actually shows up. Live chat answers in under 2 minutes, email replies average under 1.6 hours, and the satisfaction score sits at 97.3%.
  • A guided switch. Lists over 17,500 people qualify for free migration plus 90 days of personalized onboarding, with no data loss or deliverability drop, per Drip.

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Drip FAQ

How much does Drip cost?

Drip's cheapest paid plan, Usage-Based Pricing, costs $39 per month.

Does Drip have a free plan?

No. Drip lists no free plan; the cheapest paid plan starts at $39 per month.

Does Drip offer a free trial or a money-back guarantee?

Drip offers a 14-day free trial.

Which platforms and apps does Drip integrate with?

Drip lists 50+ integrations, including Shopify (and Shopify Plus), BigCommerce, WooCommerce, custom stores, Zapier, Stripe, and Typeform. You can connect your store during the free trial to test automations and revenue reporting.

Does Drip charge per user seat?

No. Pricing isn't per seat — your bill is based on the number of active people in your account and your monthly email volume. Unlimited sub-accounts are included, so managing client or brand accounts won't add per-user fees.

How does Drip's free migration work?

Lists over 17,500 people qualify for free migration plus 90 days of personalized onboarding. Drip's team moves your lists, workflows, templates, and segments, and reports no data loss or deliverability drop during the switch.

Ready to try Drip? Check out the official site or pricing.

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