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GetResponse

GetResponse

Own your growth with AI driven email and automation

#2 dans Email marketing
2 min read · Updated 10/6/2025
GetResponse homepage screenshot

At a glance

Quick overview for GetResponse: rating, pricing summary, key features, and highlights.

Ciroapp review

4.6
Exceptional support meets scalable marketing automations.

We found GetResponse to be an exceptionally powerful and affordable platform offering limitless features like autoresponders, automation workflows, and newsletters, designed specifically for scaling businesses. Customer support is consistently praised as immediate and highly knowledgeable, mitigating the platform’s initial navigation complexity. Overall, GetResponse provides superior value, high deliverability, and proactive guidance through its industry-leading onboarding calls.

Pros

  • Pro:Industry-leading 24/7 customer support (fast, professional, and real people).
  • Pro:Personalized onboarding calls offer detailed, tailored guidance.
  • Pro:Reliable email deliverability rate (reported 99%).
  • Pro:Supports unlimited newsletters, landing pages, and automations.

Cons

  • Con:Strict no-refund policy for annual subscriptions.
  • Con:Navigation can be confusing for new users starting out.
  • Con:Landing page editor interface is perceived as needing a modernization update.
  • Con:Pricing scales significantly based on contact list size.
Free trial
Yes — 30 days
Range: $15.58–$56.58/monthFree plan, Free trial, Monthly subscription, Yearly subscription, Quote based
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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GetResponse review, pricing, features, pros & cons

It's frustrating when marketing tools charge you more the moment you start succeeding. Other systems cap your campaigns and make every module an add-on cost ✨. GetResponse provides limitless access to the tools you need across email, website, and SMS, staying affordable as your business scales.

What is GetResponse?

GetResponse is a scalable email marketing and automation platform designed for entrepreneurs, ecommerce stores, and Global Brands. It helps you manage and automate channels you own, like email, your website, landing pages, and SMS. You can use powerful, smart AI tools to personalize campaigns and launch products faster.

It's trusted by over 350,000 customers worldwide. 💡

GetResponse Key Features

💡 AI-Driven Creation and Campaign Personalization

Launch your campaigns faster and personalize outreach easily using our integrated AI tools. The smart AI technology helps you generate compelling emails and landing pages quickly. This powerful assistance speeds up your launch processes, ensuring high-quality content without intensive effort.

Use AI generators to personalize campaigns based on customer behavior or preferences. This helps you boost engagement and connect meaningfully with your audience. Stop worrying about design constraints and focus instead on maximizing your conversion rates immediately.

✨ Limitless Marketing Automation Workflows

You can build complex, automated marketing journeys without encountering technical caps or extra costs for essential modules. Create unlimited automation workflows to guide subscribers throughout their entire lifecycle. Design journeys that welcome new customers, recover lost carts, or automatically win back subscribers who are becoming inactive.

This functionality leverages smart AI to proactively boost engagement throughout every step of the journey. For ecommerce success, you gain critical tools like abandoned cart recovery. This robust automation ensures you maintain consistent communication and drive revenue on autopilot.

✨ Comprehensive Web Assets and Lead Capture

Capture leads efficiently by designing and deploying powerful web assets directly on the platform. GetResponse offers you the ability to publish unlimited landing pages for new launches, flash sales, or simple lead capture efforts. You can use integrated AI to help you publish those pages quickly, removing launch delays.

Supplement your pages using the automated sales funnel creator built into the system. Furthermore, you can deploy and manage various forms, popups, banners, and bars across your active websites. These tools ensure you engage your audience directly when they visit your pages.

✨ Multi-Channel Communication Suite

Reach customers everywhere they are by expanding your marketing channels beyond the primary inbox. Use quick and hard-to-miss web-push notifications to bring website visitors back to your pages. This powerful tool helps re-engage customers efficiently.

For direct connection, the platform includes native SMS marketing capabilities built right into your setup. You can also host, record, and actively promote webinars to nurture leads through valuable, long-form content. This multi-channel approach ensures maximum visibility and deeper engagement with your audience.

✅ Reliability, Integration, and Dedicated Support

Your email campaigns are supported by proven reliability metrics and a powerful support infrastructure. GetResponse maintains a strong 99% deliverability rate across users in more than 160 countries. This high standard minimizes missed opportunities and ensures your messages always land successfully.

Enjoy complete peace of mind knowing you have 24/7 support from a 5-star rated Customer Success Team. Easily sync your marketing activities and customer data by using more than 150 powerful integrations. This includes over 30 specialized connections specifically designed for ecommerce platforms.

Use Cases

🛒 Automating Revenue Recovery and Sales

Many shoppers abandon items before completing their purchase. GetResponse helps you win them back using intelligent, unlimited marketing automation workflows. You can easily set up a customized journey that triggers automatically upon cart abandonment. This system works seamlessly with powerful sales funnels and advanced segmentation tools to convert customers faster.

Tip: Combine abandoned cart recovery with AI product recommendations to increase the average order value (AOV).

🚀 Launching Products and Campaigns Faster with AI

When you need to get a new launch to market quickly, the built-in AI tools simplify content creation significantly. Use the AI landing page generator to create high-converting pages for flash sales or lead capture. You get unlimited access to these pages, so you never worry about hitting a technical cap no matter how large your campaign.

Use the AI email generator to draft personalized updates for your subscriber list. This integrated approach ensures you can launch quickly and efficiently.

🎓 Monetizing Expertise as a Creator

If you are focused on teaching or content creation, GetResponse offers specific tools to help you monetize your authority. The Creator plan includes an AI course creator, letting you host and manage content for up to 500 students. You can also easily host, record, and promote free or premium webinars to nurture leads into paying customers.

Best of all, you pay no additional transaction fees on your sales.

✅ Securing List Growth and Engagement

Scaling your subscriber list often leads to higher complexity and costs in other platforms. GetResponse helps you focus purely on growth, supported by reliable technology. Paid plans typically see a 100% average list growth in their first 30 days.

You can use unlimited autoresponders to welcome new contacts and advanced segmentation to personalize their experience, ensuring your 99% deliverability rate stays high across all your campaigns.

🌐 Maximizing Lead Capture Across Channels

A successful strategy uses all the communication channels that you own. Use the platform to create and manage engaging forms and popups that capture email addresses directly from your website visitors. For time-sensitive announcements, you can reach existing customers directly via SMS marketing and mobile push notifications.

Managing these channels together ensures your message reaches your audience wherever they are.

🔗 Integrating Data for Seamless Operations

Your marketing ecosystem requires reliable data flow between systems. GetResponse allows you to sync your data easily with over 150 key integrations. This helps keep your contact lists up-to-date and automates complex workflows across all your different accounts.

This simplifies your operations and enhances the full customer experience.

Pricing Overview for GetResponse

Pricing range
$15.58–$56.58/month
Pricing types
Free plan, Free trial, Monthly subscription, Yearly subscription, Quote based

GetResponse offers flexible billing through four tiers: Starter, Marketer, Creator, and Enterprise. Paid plans start at $15.58/month when billed annually and scale based on your contact list size, providing excellent flexibility.

Plans & Pricing

Starter

Monthly$19
Yearly$15.58
3 users; AI tools limited to 3 uses per feature; limited to 5 active websites.
  • AI email generator
  • Unlimited autoresponders
  • AI landing pages
  • 24/7 chat support
  • Custom automation workflow (1)
Start free trial

Marketer

Monthly$59
Yearly$48.38
5 users; limited to 10 active websites. (Includes all Starter features.)
  • Unlimited marketing automation
  • Abandoned cart recovery
  • Sales funnels
  • Advanced segmentation
  • Unlimited web push notifications

Creator

Monthly$69
Yearly$56.58
5 users. (Includes all Marketer features.)
  • AI course creator (up to 500 students)
  • Webinars
  • Premium newsletters
  • Website builder
  • No transaction fees
Start free trial

Enterprise

MonthlyCustom pricing
YearlyCustom pricing
Custom terms apply.
  • Dedicated IP address
  • SMS marketing
  • Premium, priority support
  • Unlimited users
  • Single sign-on (SSO)
Book a demo

GetResponse costs between $15.58 and $56.58 per month (billed annually for a 1k list size) with four plans: Starter at $15.58/mo, Marketer at $48.38/mo, Creator at $56.58/mo, and Enterprise requiring custom pricing.

Here is a detailed look at what each plan includes. You should know that all paid plans scale their price based on the size of your specified contact list.

Starter

Price: $15.58/month (Billed annually) or $19/month (Monthly) Websites Supported: 5 active websites Best For: Growing your list and AI-powered email marketing Refund Policy: Not explicitly stated Other Features:

  • AI email generator and AI landing pages
  • Unlimited autoresponders and monthly sends
  • Custom automation workflow (limited to 1)
  • 24/7 chat support
  • Free custom domain with yearly plan The Starter package is perfect if you’re focusing on essential email marketing functions and building your subscriber list quickly. This entry-level tier allows for collaboration among 3 users and provides the core tools needed to run effective email campaigns.

Marketer

Price: $48.38/month (Billed annually) or $59/month (Monthly) Websites Supported: 10 active websites Best For: Ecommerce businesses and leveraging marketing automation Refund Policy: Not explicitly stated Other Features:

  • Unlimited marketing automation workflows
  • Abandoned cart recovery and promo codes
  • Sales funnels and contact scoring
  • Advanced segmentation tools
  • Unlimited web push notifications If you run an ecommerce business or need powerful automation, Marketer is a strong choice. You gain advanced features for increasing revenue, such as sophisticated segmentation and cart recovery, accommodating up to 5 users.

Creator

Price: $56.58/month (Billed annually) or $69/month (Monthly) Websites Supported: Not explicitly stated Best For: Creators focused on monetizing knowledge and content Refund Policy: Not explicitly stated Other Features:

  • AI course creator (up to 500 students included)
  • Webinars and premium newsletters
  • Mobile app access for students
  • No transaction fees on sales
  • Quizzes and certificates The Creator plan is designed specifically for professionals looking to monetize their expertise and digital content. This plan bundles essential marketing tools with features like the course builder and webinars, offering great value for educators and content entrepreneurs. 🚀

Enterprise

Price: Custom pricing Websites Supported: Not explicitly stated Best For: Maximizing revenue with tailored solutions and premium support Refund Policy: Not explicitly stated Other Features:

  • Dedicated IP address and Single Sign-On (SSO)
  • Premium, priority support and transactional emails
  • SMS marketing and mobile push notifications
  • AI product recommendations
  • Unlimited users The Enterprise solution is intended for large organizations with massive contact lists and high-volume mailing requirements. This advanced plan provides the highest level of service, including unlimited users, dedicated support, and specialized tools like transactional emails.

GetResponse offers a 30-day Free Trial on all standard paid plans, allowing you to explore premium features before committing. If you choose not to upgrade after the 30-day period, your account automatically switches to the free version. Large organizations interested in the Enterprise plan can also request a demo to access a 30-day Pilot Program for testing the tools.

User Reviews

GetResponse consistently earns high marks for its exceptional customer support and expansive features. Users frequently describe the 24/7 live chat as fast, professional, and composed of knowledgeable human agents who go the extra mile.

A recurring highlight is the personalized, live onboarding call, which many reviewers called a "GAME CHANGER" for accelerating setup and understanding the complex feature set. Customers find the platform user-friendly, noting the effectiveness of drag-and-drop tools for emails and landing pages, alongside reliable autoresponders and marketing automation features that drive increased ROI.

High email deliverability is frequently praised, leading many to switch happily from competitors like Active Campaign. However, navigation can initially feel confusing for new users, and some find the landing page editor interface somewhat dated.

Most importantly, several users point out a drawback regarding pricing: GetResponse maintains a strict no-refund policy, even for yearly subscriptions purchased in advance. Despite minor usability issues, the excellent support and breadth of tools clearly offer strong value.

👍

What users say elsewhere

Alex T.
· Trustpilot
5.0 / 5

Get Response is awesome! Like anything new, it takes some time to get set up and used to things, but the customer support is second to none in helping out and quickly answering all my questions along the way.

Julia S.
· Trustpilot
5.0 / 5

Julia was very professional, describing the features clearly. This is a "GAME CHANGER" for my business! I recommend getting this ASAP and utilizing the free live agent onboarding; it's a rare and incredibly beneficial service.

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Why use GetResponse?

Why choose GetResponse? Stop worrying about surprise costs and start focusing on growth. This platform is explicitly designed to be affordable even as your business takes off. You get limitless access to core growth tools, helping you capture leads and sell more.

Here’s why customers trust us:

  • Affordable Scaling: GetResponse stays affordable as you get more successful, avoiding caps on campaigns or extra charges for essential modules.
  • Limitless Creation: Send unlimited newsletters, create unlimited automations, and publish unlimited landing pages for all your launches and lead capture.
  • AI Assistance: Use smart AI tools built in to boost engagement, personalize campaigns, and speed up your launch processes.
  • Proven Reliability: Enjoy a strong 99% deliverability rate across more than 160 countries.
  • Growth Commitment: Paid plans see a 100% average list growth in their first 30 days. Plus, you can easily sync your data with 150+ integrations. ✅
  • Total Customer Care: You get peace of mind with 24/7 support from a 5-star rated Customer Success Team.

Ready to transform your workflow with GetResponse?

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Frequently Asked Questions

How does GetResponse structure its pricing, and is it based on contacts or users?

Pricing is based primarily on your contact list size, scaling from 1k up to 100k subscribers. However, each plan also sets a limit on the number of collaborating users, ranging from 3 users in the Starter plan up to unlimited users in the Enterprise plan.

What are the main feature limitations on the 30-day free trial?

The trial restricts landing page visits to 1,000 unique visitors per month and limits webinar attendance to 10 people. Additionally, every message you send during the trial period will include the GetResponse badge.

If I choose the annual Starter plan, is a domain included?

Yes. The Starter package includes a free custom domain if you choose to enroll in the annual billing period instead of monthly payments.

What is the official refund policy if I purchase an annual subscription?

Not explicitly stated on the official site. GetResponse offers monthly billing or discounted prepay options for 12 months, and all payments are automatic, recurring, and in advance.

Do paid plans limit the number of emails or automation workflows I can use?

No. GetResponse offers limitless creation across its paid tiers, meaning you can send unlimited newsletters and create unlimited marketing automation workflows.

Can I reduce my subscription level or switch from an annual plan to a monthly plan?

Yes, you can request a downgrade to a lower feature plan or change your billing frequency from annual to monthly. These changes must be handled by contacting the Customer Success Team via LiveChat or support ticket.

What specific third-party platforms does GetResponse integrate with?

GetResponse offers integration and data sync capabilities with over 150 third-party tools. This includes more than 30 dedicated ecommerce integrations, such as Shopify, PayPal, and Stripe.

What types of customer support are available, and what languages can I ask for help in?

All paid accounts receive 24/7 unlimited assistance via live chat in English. Email support is also available in eight languages, including English, Spanish, German, French, and Italian.

How many users can collaborate on the Starter and Marketer plans?

The base Starter plan is limited to 3 users. The Marketer and Creator plans increase the capacity to 5 collaborating users each. The top-tier Enterprise plan supports unlimited users.

What specific assistance is available if I am migrating from another platform?

Assistance depends on your plan. The Enterprise tier offers high-touch services like a Dedicated Customer Experience Manager and assisted IP warmup to help ensure smooth transition and deliverability.

Are there limitations on using the AI tools in the Starter plan?

Yes. While the Starter plan includes tools like the AI email and landing page generator, usage of each specific AI feature is limited to three uses.

Which plan is best for launching online courses and premium content?

The Creator plan is designed specifically for monetizing knowledge and content. It includes features like the AI course creator, webinars, and handles up to 500 students with zero transaction fees.

What advanced messaging channels are exclusive to the Enterprise plan?

The Enterprise plan includes advanced communication features not available in standard plans. These include SMS marketing, transactional emails, and mobile push notifications.

What happens if I do not upgrade after my 30-day trial period?

If you don't upgrade, your account automatically reverts to the free version of GetResponse. You will immediately lose access to all premium features, campaigns, and tools.

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