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The platform was marketed as user-friendly, but it nearly compromised my company’s websites and caused a serious security breach. Setting it up required a skilled IT team, contrary to the marketing. When I asked for a refund, support was dismissive and unprofessional.
After deciding to cancel, the process became an absolute nightmare. The representative evaded my questions and persistently tried to persuade me to stay. I was charged for an additional month and they are refusing to issue a refund, showcasing predatory behavior.
Do not give your credit card number to this company. My account was inactive for six months, yet they secretly renewed it for a whole year. They charged my VISA $900 without sending any notification or invoice for the sudden renewal.
The service has been completely down for two days now, and this outage is happening right over a major holiday weekend. This kind of unreliability is simply unacceptable for a critical business marketing service. Avoid this service if you care about uptime.
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