Which social media platforms does SocialBee directly connect with?
SocialBee supports direct posting to Facebook (profiles, pages, groups), Instagram (business, personal), Threads, LinkedIn (personal profiles and company pages), X (Twitter), Pinterest, TikTok, YouTube, Google Business Profiles, and Bluesky. You can also schedule content for other networks like WhatsApp, Telegram, and Mastodon using their mobile app.
How does the 14-day free trial work?
The free trial gives you unrestricted access to the Pro plan for 14 days. No credit card is required to sign up. After the trial ends, your posting is paused, but you can upgrade to a paid plan to unlock your content, schedule, and settings.
What's the difference between the standard and agency plans?
The standard plans (Bootstrap, Accelerate, Pro) are for solopreneurs, small teams, and individual social media managers. The agency plans (Pro50, Pro100, Pro150) have the same features as the Pro plan but offer more social profiles, workspaces, and team seats specifically for agencies managing multiple clients.
Can I add more social profiles, users, or workspaces to my plan?
Yes, you can purchase add-ons through the SocialBee app. You can add sets of 5 profiles, individual users, or additional workspaces for a monthly or yearly fee, depending on your current subscription.
What integrations are available with SocialBee?
SocialBee integrates with Canva, Unsplash, and GIPHY for media. For automation, it connects with Zapier, Pabbly, and Make. It also supports over 10 URL shorteners and the Quu content curation platform.
How do billing, payments, and refunds work?
You can choose monthly or yearly billing, with yearly plans offering a 16% discount. Payment methods include credit/debit cards, PayPal, and Amazon Payments. There's a 30-day money-back guarantee after purchase. VAT, GST, or other taxes are calculated at checkout based on your location.
Is there a contract, and how do I cancel?
There are no contracts or commitments. You can upgrade, downgrade, or cancel your subscription at any time from your account settings.
What are the limits on content categories and posts?
Limits depend on your plan. The Bootstrap plan allows 10 categories with 1,000 posts each. The Accelerate plan allows 50 categories with 5,000 posts each. The Pro and agency plans offer unlimited categories and 5,000 posts per category.
How long is historical analytics data available?
The Bootstrap plan retains analytics data for up to 3 months. The Accelerate, Pro, and all agency plans retain data for up to 2 years.
What onboarding or migration help is offered?
You can book a free demo call with their team to discuss setup and features. For more hands-on help, SocialBee's sister agency, ConciergeBee, offers managed social media services for content creation, community management, and more.
Does SocialBee offer discounts for NGOs or educational institutions?
Yes, special plans are available for both NGOs/non-profits and educational institutions. You should contact their sales team directly through the links on their website to learn about eligibility and pricing.
What languages and regions are supported?
The official website content is in English, and pricing is listed in USD. Not explicitly stated on the official site regarding full language support within the platform interface; you may want to confirm available languages during your free trial.