NapoleonCat

NapoleonCat review

One inbox, smarter moderation, faster replies across your social channels.

NapoleonCat costs from $89/mo · 4 plans

By Ciroapp Editorial Team · Updated Sep 16, 2026

Commission may apply at no extra cost

NapoleonCat homepage screenshot

At a glance

Quick overview for NapoleonCat: rating, pricing summary, key features, and highlights.
Vendor page checked Nov 4, 2026

Ciroapp score

4.2/ 5

NapoleonCat pulls comments, DMs, reviews, and ad comments into one inbox, then automates moderation and reporting with AI built into daily work. It costs more than basic schedulers, and cheaper plans cap you at two users. Overall, it's a smart pick for teams that handle heavy customer conversations across social.

Pros

  • The Social Inbox unifies comments, private messages, reviews, and even ad comments from Facebook, Instagram, and TikTok into one dashboard, so teams stop tab-switching and no customer message slips through.
  • Auto-moderation acts on keyword, interaction type, time of day, or AI-detected sentiment — hiding spam, auto-replying to popular questions, and redirecting public threads to private messages even outside business hours; New Balance reports saving up to a third of a full-time role previously spent moderating thousands of comments monthly.
  • AI is embedded in daily work rather than bolted on — Reply Suggestions draft on-brand responses, sentiment analysis flags negative conversations early, spam and hate speech detection runs automatically, and a separate AI assistant writes and rewrites post captions.

Cons

  • Analytics only collect data from the moment you connect a profile — historical metrics can't be imported, so a full monthly report only exists after a complete month of connection.
  • There is no money-back guarantee, and NapoleonCat doesn't retain data for closed accounts, meaning you must export all reports before canceling or lose them entirely.
  • Pricing scales by bundled limits rather than message volume — Standard and Pro cap at 2 users and 5 profile slots, so growing teams hit walls and must jump to Expert at $187/month (annual) — and the homepage shows no prices at all, forcing a trip to the pricing page.
Best for
  • Teams handling high volumes of comments, DMs, and reviews across several social platforms
  • eCommerce brands that need to moderate comments on Facebook, Instagram, and TikTok ads
  • Agencies managing multiple client profiles and sending regular branded reports
Free trial
Yes — 14 days
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.

What is NapoleonCat?

Jumping between Facebook, Instagram, and TikTok to answer comments wastes hours your team doesn't have. NapoleonCat pulls messages, reviews, and even ad comments into one inbox, automates moderation, and keeps your team aligned. The result: faster replies, less manual work, and no more missed customers.

NapoleonCat is a social media management platform with a clear customer service focus. It's built for brands, agencies, eCommerce teams, and small businesses that handle lots of comments, messages, and reviews across Facebook, Instagram, TikTok, LinkedIn, YouTube, X, and Google My Business. You get a unified inbox, auto-moderation, publishing, analytics, and reporting in one place, plus mobile apps for Android and iOS.

Should you choose NapoleonCat?

Quick buyer guidance before you compare plans or click through.

Choose it if

  • Your main channels are Facebook, Instagram, Messenger, TikTok, LinkedIn, YouTube, X, or Google My Business — all are supported
  • Reputation management matters: it covers Google locations plus Apple App Store and Google Play reviews
  • Your team collaborates daily — shared color-coded calendars, task delegation, and a Slack integration fit that workflow
  • You want a customer-service-first platform, not just a scheduler
  • You prefer to test everything before paying — the trial includes all features, 5 seats, and 10 profile slots

Skip it if

  • Profiles with over 1 million followers require a custom setup through support, which may not suit very large accounts
  • Report downloads aren't available during the trial (previews only), so evaluate reporting with that limit in mind
  • Instagram Ads support is capped at 500 active ads per profile
  • If your channels fall outside the supported platforms, this tool won't cover them

Next steps before buying

  1. 1List the social profiles, ad accounts, and app store pages you need connected, then match them against NapoleonCat's supported platforms
  2. 2Start the 14-day free trial (no credit card) and connect up to 10 profiles with 5 seats to mirror your real setup
  3. 3Test auto-moderation on real comments and preview an automated report — remember that downloading reports is disabled during the trial
  4. 4Read the refund policy and terms before upgrading, or book a demo to ask sales your specific questions

Ease of use

Signals point to an approachable tool. NapoleonCat offers video tutorials, a help center, and a guided demo video, plus chat support that replies within minutes when online. Review scores are strong — 4.7 to 4.8 across Capterra, G2, GetApp, and Software Advice — and one customer calls the interface intuitive. If you'd rather see it with guidance, you can book a live demo.

NapoleonCat Key Features

📥 One inbox for every comment, message, and review

Stop jumping between tabs. NapoleonCat's Social Inbox pulls comments, messages, reviews, and even ad comments from Facebook, Instagram, and TikTok into one dashboard. Your team replies faster, and nobody misses a customer.

It works across Facebook, Instagram, TikTok, LinkedIn, YouTube, X, and Google My Business.

✨ Auto-moderation that works around the clock

Automation handles repetitive comment work for you. Set rules by keyword, interaction type, time of day, or AI-detected sentiment — Auto-moderation acts even outside business hours. You can:

  • Hide or delete spam and unwanted comments
  • Auto-reply to popular questions
  • Redirect conversations from comments to private messages

New Balance says this saves up to a third of a full-time role.

✨ AI help built into your workflow

NapoleonCat's AI Assistant sits inside your daily work. It suggests on-brand replies, spots positive and negative sentiment, and flags spam and hate speech automatically. There's also an AI content assistant that creates, rewrites, and optimizes post captions.

Use it when comment volume spikes or when you need captions fast — your team stays in control.

✨ Publishing and teamwork in one calendar

Schedule and approve content across platforms from a shared, color-coded calendar. Plan posts for the day, week, or month, add first comments on Instagram, and send drafts to teammates for approval. Everyone sees what's going live without asking around.

It's a simple way to keep marketing and customer service on the same page.

✨ Analytics and reports without the spreadsheet grind

Track how your content performs, study audience insights, and benchmark against competitors' profiles — all inside the tool. When it's time to report, schedule customized, branded PDF reports that email straight to clients or leadership. You set them up once, and they arrive on time without anyone copying data into spreadsheets.

Use Cases

💬 Answer customers from one inbox

Your team handles comments, DMs, and reviews across Facebook, Instagram, TikTok, and more. Instead of switching tabs, they reply from one dashboard, delegate tickets, and see each customer's history.

Expected outcome: Faster replies without added workload.

Tip: Save common answers as saved responses for consistent replies.

🎯 Moderate ad comments at scale

Running Facebook, Instagram, or TikTok ads? Their comments land in the same inbox. Auto-moderation hides spam and hate speech, while AI flags negative sentiment. Redline Steel keeps up with over a billion ad impressions this way.

Expected outcome: No ad comment goes unanswered.

🤖 Automate repetitive moderation

When the same questions pour in daily, set rules to auto-reply, hide, or delete by keyword, sentiment, or time of day — even outside business hours. New Balance saves up to a third of a full-time role this way.

Expected outcome: More time for conversations that need a human.

📊 Manage clients and reputation

Agencies connect multiple client profiles and schedule branded PDF reports that email themselves. Brands monitor Google locations plus App Store and Google Play reviews, replying before feedback turns into a problem.

Tip: Report downloads are disabled during the trial — previews only.

NapoleonCat pricing

From$89/mo

  • 4 plans
  • Save up to 25% with annual billing

Vendor page checked on Nov 4, 2026; confirm current prices on NapoleonCat's pricing page

NapoleonCat pricing page screenshotView pricing page screenshot
PlanBilled monthlyBilled annuallyIncludes
Standard
$89/mo
$67/mo
$804 per year
Save up to 25% with annual billing
2 users, 5 profile slots
  • Unlimited post scheduling
  • Team collaboration
  • Analytics for own profiles
  • Competitor tracking & benchmarking
  • Automated reporting
Pro
$109/mo
$82/mo
$984 per year
Save up to 25% with annual billing
2 users, 5 profile slots, 10K inbox capacity
  • Everything in Standard
  • All-in-one Social Inbox (10K message capacity)
  • AI Reply Suggestions (Beta)
  • Saved responses
  • Email consultations
  • +2
Expert
$249/mo
$187/mo
$2,244 per year
Save up to 25% with annual billing
5 users, 10 profile slots, 25K inbox capacity
  • Everything in Pro
  • Automatic moderation for popular questions
  • Automatic comment hiding and deletion
  • Automatic sentiment analysis
  • Advanced search
Enterprise
$465/mo
—
Custom setup; contact sales if you need more than 60 profiles
  • AI Reply Suggestions (Beta)
  • API access
  • Custom reporting options
  • Custom compliance solutions
  • Custom agreement
  • +2

Price history

Tracking prices since Oct 1, 2026. No price change detected yet.

Pricing types: Free trial, Monthly subscription, Yearly subscription

Pricing notes

NapoleonCat offers four subscription plans starting at $67/month with annual billing. Pricing scales with users, profile slots, and inbox capacity — from Standard at $67/month up to Enterprise from $465/month.

NapoleonCat costs between $67 and $465+ per month with 4 plans: Standard at $67/mo, Pro at $82/mo, Expert at $187/mo, and Enterprise from $465/mo (annual billing; monthly rates run higher).

Here's a quick tour of what each plan includes, so you can match one to your team.

Standard

Price: $67/mo billed annually ($89/mo month-to-month) Best For: Teams that mainly need publishing, analytics, and reports Other Features:

  • Unlimited post scheduling
  • Team collaboration
  • Analytics for own profiles
  • Competitor tracking & benchmarking
  • Automated reporting

Standard comes with 2 users and 5 profile slots. It's the simple starting point: you schedule posts, measure results, and send automated reports. Pick it if your team doesn't need inbox or moderation tools yet.

Pro

Price: $82/mo billed annually ($109/mo month-to-month) Best For: Teams that handle customer conversations and comments Other Features:

  • Everything in Standard
  • All-in-one Social Inbox with 10K message capacity
  • AI Reply Suggestions (Beta)
  • Saved responses and email consultations
  • Team performance reports and mobile app

Pro adds the Social Inbox, so you can answer comments, messages, and reviews in one place. If customer service is a big part of your social media work, this tier earns its keep. It also includes 2 users and 5 profile slots, same as Standard.

Expert

Price: $187/mo billed annually ($249/mo month-to-month) Best For: Brands that want moderation on autopilot — it's NapoleonCat's bestseller Other Features:

  • Everything in Pro
  • 25K inbox capacity
  • Automatic moderation for popular questions
  • Automatic comment hiding and deletion
  • Automatic sentiment analysis and advanced search

Expert is built for busy accounts that get flooded with comments. Auto-moderation answers repetitive questions and hides spam for you. With 5 users and 10 profile slots, it also suits agencies and growing teams.

Enterprise

Price: From $465/mo, custom quoted Best For: Businesses that need custom terms, compliance, and scale Other Features:

  • API access
  • Custom reporting and compliance options
  • Custom agreement and payment options
  • Service Level Agreement (SLA)
  • AI Reply Suggestions (Beta)

Enterprise is shaped around your setup, with custom reporting, compliance solutions, and an SLA. Contact sales if you need more than 60 profiles — that's where custom pricing comes in.

NapoleonCat offers a 14-day free trial with no credit card required. It runs on the Expert Plan, so you can test every feature with 5 seats and 10 profile slots — just note that report downloads aren't available during the trial. There's no long-term commitment: you can cancel any time, and your account ends with the current billing period, though your data won't be stored afterward. Verified non-profits and educational institutions can get up to 50% off. Before you pick a tier, confirm how many users and profile slots you actually need, since those limits define each plan.

Cost calculator

Estimate what NapoleonCat costs for your team.

Billing
Per month
$89
Per year
$1,068

Standard has a flat price: the number of seats does not change the total. Estimate based on published list prices, before taxes, add-ons and discounts.

How to pay less for NapoleonCat

  • Pay annually: saves up to 25% compared with monthly billing.
  • Use the 14-day free trial before you pay.
  • Cheaper tools in this category start at $5/mo.
Start free trial

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Why use NapoleonCat?

Most tools help you post. NapoleonCat helps you keep up. Its customer service focus is what sets it apart, and that shows in how teams use it every day.

  • One inbox for everything: Comments, DMs, reviews, and Facebook, Instagram, and TikTok ad comments all land in a single dashboard.
  • Automation that does real work: Auto-moderation can hide, delete, or reply to comments by keyword, sentiment, or time of day, even outside business hours.
  • AI built into the workflow: Reply suggestions, sentiment analysis, spam and hate speech detection, and caption writing run inside the tool.
  • Proven time savings: New Balance reports saving up to a third of a full-time role previously spent moderating thousands of comments each month.
  • Reporting without the spreadsheet grind: Schedule customized, branded PDF reports straight to clients or leadership.
  • Try it fully first: A 14-day free trial on the Expert Plan needs no credit card and includes all features with 5 seats.

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NapoleonCat FAQ

How much does NapoleonCat cost?

NapoleonCat's cheapest paid plan, Standard, costs $89 per month. Paid plans range from $89 to $465 per month.

Does NapoleonCat have a free plan?

No. NapoleonCat lists no free plan; the cheapest paid plan starts at $89 per month.

Does NapoleonCat offer a free trial or a money-back guarantee?

NapoleonCat offers a 14-day free trial.

How much do you save with annual billing on NapoleonCat?

Paying annually saves up to 25% compared with monthly billing, based on NapoleonCat's list prices.

Has NapoleonCat's price changed recently?

No. We have not detected a price change since we started tracking on Oct 1, 2026.

Does NapoleonCat import my historical social media data?

No. Analytics and reports only collect data from the moment you connect a profile, so earlier history isn't available. Metrics build gradually — a full monthly report appears only after a full month connected.

Can I cancel, and what happens to my data?

Yes — cancel any time by disconnecting your card. Service runs until the end of the current billing period. NapoleonCat doesn't store data for closed accounts, so export reports first. There's no money-back guarantee.

Is NapoleonCat GDPR compliant, and what if I need stricter security?

Yes — the site states it's 100% EU GDPR compliant. For stricter requirements, Enterprise adds custom compliance solutions and a Service Level Agreement. Ask sales to confirm anything specific before you buy.

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