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SocialPilot

SocialPilot

The Only Social Media Management Platform You Will Need to Drive Growth

#6 dans Social Media Management
2 min read · Updated 10/3/2025
SocialPilot homepage screenshot

At a glance

Quick overview for SocialPilot: rating, pricing summary, key features, and highlights.

Ciroapp review

3.0
Strong features, complex user experience.

We note SocialPilot offers a compelling feature-rich platform, boasting strong bulk scheduling and competitive pricing structures suitable for scaling agencies. However, external feedback consistently raises serious concerns regarding system reliability and perceived quality of customer support. Overall, we caution users about the potential difficulties reported regarding the cancellation and billing processes, requiring heightened diligence before committing.

Pros

  • Pro:Excellent bulk scheduling capabilities (up to 500 posts).
  • Pro:Feature scaling up to unlimited users and AI credits (Ultimate plan).
  • Pro:Offers competitive pricing compared to industry alternatives.
  • Pro:Agency-friendly features like White Label reports and client approval workflows.

Cons

  • Con:Repeated user reports of functional unreliability or glitches.
  • Con:Allegations of deceptive and extremely difficult cancellation processes.
  • Con:Poor or suffering customer support responsiveness.
  • Con:Technical issues like slow video preview buffering.
Free trial
Yes — 14 days
Range: $25.50–$170.00/monthFree trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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SocialPilot review, pricing, features, pros & cons

Tired of wasting hours juggling scattered tools and fretting over high costs? Social media complexity often eats directly into your profit margin.

SocialPilot solves this common frustration with an all-in-one solution. It helps you execute marketing strategies more efficiently, gain a 360-degree view of performance, and drive higher ROI. You can save countless hours every month without worrying about surprise billing. ✨

What is SocialPilot?

SocialPilot is a top-tier social media management and scheduling tool. It’s built with enterprise-grade capabilities perfect for helping you drive scalable growth.

This platform offers an intuitive interface with virtually zero learning curve. It makes onboarding team members and managing client approvals completely hassle-free. SocialPilot is the ideal choice for scaling marketing agencies, large teams, and independent professionals who need robust capabilities in one central place. ✅

SocialPilot Key Features

✨ Streamlined Publishing and High-Volume Scheduling

Execute your publishing strategy consistently using powerful scheduling tools. You can easily plan, organize, and schedule posts through the intuitive Content Calendar. This helps you maintain a strong brand presence without needing constant manual effort. When you need to manage extremely high volume, SocialPilot offers robust bulk scheduling capabilities.

This feature lets you schedule over 500 posts simultaneously, ensuring your content pipeline is always full and running smoothly.

✨ Advanced Content Creation with AI Pilot

Overcome creative barriers quickly using the integrated AI Pilot tool. This feature helps you quickly generate engaging content, ensuring your posting capacity remains high. You get support in brainstorming and drafting materials for various social networks. In addition, you can access pre-approved content whenever needed.

The functional Content Library allows for swift publishing of standardized or evergreen posts, saving your team valuable time.

💡 Centralized Engagement Management

Keep all your conversations tidy using the unified Social Media Inbox. This tool helps you monitor and respond instantly to incoming comments and messages from various platforms. Using this centralized Inbox Organizer streamlines communications management efficiently. You're gaining essential control over your brand’s daily social interactions, which improves response times significantly.

✨ Collaborative Workflows and Approvals

Achieve seamless workflows across your team and with clients. SocialPilot provides strong Collaboration Capabilities designed for efficient multi-user environments. This platform helps you streamline the entire content creation and management process, making review cycles much faster. Publishing Approvals are available on-the-go to handle feedback and final sign-offs without hassle before content goes live.

Scaling agencies can also leverage specific Client Approval tools for external stakeholders.

✨ Comprehensive Review Management

Go beyond social channels to build credibility and manage your brand reputation effectively. SocialPilot extends its capabilities to include full Review Management. You can track and respond efficiently to all incoming Facebook and Google Business reviews in one central spot. The platform even helps automate review requests from customers using integrations.

Use Review Marketing features to share positive feedback and glowing reviews across social channels and websites.

✨ In-Depth Analytics and Automated Reporting

Gain a 360-degree view of performance by accessing robust Social Analytics. You can easily track essential metrics like views, likes, comments, and shares across your various posts and pages. SocialPilot helps you optimize every strategy by providing valuable, concrete performance data. The platform also generates Advanced Reports that you can customize with the metrics that matter most.

You can automate the delivery of these reports via email as a standard PDF for easy client access.

Use Cases

🚀 Scaling Content Volume Efficiently

Your marketing agency is taking on new clients, requiring hundreds of routine posts per month. Manually planning this content usually eats up several days of your team's valuable time. This inefficiency strains execution and limits your capacity for growth.

Use SocialPilot's powerful bulk scheduling tool to solve this challenge. You can plan, organize, and schedule over 500 posts at once across all client accounts. Integrate AI Pilot to quickly generate engaging and breakthrough content ideas before adding them to the schedule.

🤝 Managing Client and Team Approvals

Successful agencies need robust workflows to ensure every post is approved before going live. SocialPilot streamlines content review and feedback, allowing you to manage approvals easily, even when you're on the go. This system minimizes errors and keeps clients happy.

Client Review Flow

  1. Use the collaboration capabilities to work seamlessly with team members and clients.
  2. Submit finalized content drafts for review using the client approval workflow.
  3. The client reviews the post and provides feedback or approval remotely.
  4. The post automatically enters the publishing calendar after final sign-off.

💬 Centralizing Engagement and Review Management

It's essential to monitor and respond instantly to customer interactions across multiple channels. SocialPilot offers a unified Social Media Inbox where you can track, monitor, and reply to all comments and messages. This keeps all your interactions tidy and ensures rapid customer support.

Beyond basic engagement, the platform lets you manage reviews effectively. Track and respond to all Facebook and Google Business reviews in one spot. You can also automate review requests from customers and share glowing reviews on social channels to quickly build credibility.

📊 Gaining a 360-Degree View of Performance

You need easy access to complete analytics across all your social profiles to optimize budget allocation. SocialPilot makes reporting simple and effective. You can access robust reporting tools that make performance assessment easy for both your team and clients.

Utilize Advanced Reports to customize what metrics matter most for your brand. You can also automate report deliveries, sending professional PDF reports right into client or manager inboxes. This saves countless hours every month that you previously spent compiling data manually.

💡 Starting as an Independent Professional

If you are an independent professional or solopreneur, you need strong, reliable scheduling without corporate costs. The Essentials plan provides fundamental features needed to manage your own brand efficiently and consistently.

Start by managing your seven social media accounts, leverage the content library, and use 500 AI Pilot credits monthly to boost content creation. This ensures you maintain consistency with an intuitive interface and zero learning curve, helping you drive growth cost-effectively.

🏷️ Launching a White Label Agency Solution

Scaling agencies can create new revenue streams by adding a SaaS vertical to their business. SocialPilot offers a White Label Advantage that allows you to own your platform entirely. This is available at the Premium and Ultimate tiers.

Approach: Use custom branding and deliver all client reports as white label PDFs bearing your agency's logo. This provides world-class social media and review management capabilities to your clients while significantly enhancing your value proposition. Dedicated account management is included for advanced planning tiers.

Pricing Overview for SocialPilot

Pricing range
$25.50–$170.00/month
Pricing types
Free trial, Monthly subscription, Yearly subscription

SocialPilot offers four main pricing tiers starting at $25.50/month when billed annually. You can choose between monthly subscription options or save 15% by choosing yearly billing.

Pricing

SocialPilot costs between $25.50 and $170.00 per month with four main plans: Essentials at $25.50/month, Standard at $42.50/month, Premium at $85.00/month, and Ultimate at $170.00/month.

Prices listed here reflect the 15% savings provided when you choose annual billing.

Essentials

Price: $25.50 per month (Billed Annually) Websites Supported: Not explicitly stated Best For: Professionals who work independently Refund Policy: Not explicitly stated Other Features:

  • 7 Social Media Accounts
  • 1 User
  • 500 AI Credits
  • Content Library and Tags

This is the perfect starting point for solopreneurs or independent professionals needing a strong, reliable social scheduling tool. It gives you the fundamental features needed to manage your own brand efficiently and consistently.

Standard

Price: $42.50 per month (Billed Annually) Websites Supported: Not explicitly stated Best For: Brands and Small Teams Refund Policy: Not explicitly stated Other Features:

  • 15 Social Media Accounts
  • 3 Users
  • 1000 AI Credits
  • Social Media Inbox and Analytics
  • Team Collaboration and Manager Approval

Team collaboration and scale get much easier with the Standard plan. It offers increased account capacity and essential features like manager approval workflows and centralized analytics reports. Choose this option if you manage a small team or are covering multiple growing brand needs.

Premium

Price: $85.00 per month (Billed Annually) Websites Supported: Not explicitly stated Best For: Scaling Agencies Refund Policy: Not explicitly stated Other Features:

  • 25 Social Media Accounts
  • 6 Users
  • 5000 AI Credits
  • Bulk Schedule and Advanced Analytics
  • Client Approval and White Label Reports

Identified as the most popular option, the Premium plan is designed specifically for agencies ready to handle greater client volume. You get powerful features like white label reports, client approval workflows, and much greater AI credit capacity for content creation. This tier helps streamline your growing operations efficiently. 🚀

Ultimate

Price: $170.00 per month (Billed Annually) Websites Supported: Not explicitly stated Best For: Large Agencies and Multi-Location Brands Refund Policy: Not explicitly stated Other Features:

  • 50 Social Media Accounts
  • Unlimited Users and Unlimited AI Credits
  • Advanced Security and Advanced White Label
  • Dedicated Account Manager
  • Migration & Onboarding

This top-tier plan provides maximum scale, capacity, and dedicated support for established businesses. With unlimited users and AI credits, your large teams can operate without constraints. You also receive direct assistance via a dedicated account manager, ensuring smooth migration and ongoing help.

SocialPilot offers a free 14-day trial on all featured plans, allowing you to test the platform commitment-free before subscribing. A credit card is not required to start your trial. All subscriptions can be canceled at any time, regardless of the plan chosen. For those who need more than the pre-built options, SocialPilot offers an Enterprise plan which requires contacting their sales team.

User Reviews

SocialPilot receives highly mixed feedback from users, resulting in a low Trustpilot score of 2.8. While the platform claims to offer superior value and features like powerful bulk scheduling, external commentary frequently highlights critical reliability and service issues.

Users who praise the tool often focus on its bulk scheduling capability and its comparative value against competitors. However, a significant number of recent reviews cite severe difficulties with the platform’s core functionality ("tool does not work what so ever") and technical performance (video buffering).

The most alarming theme is the complexity and perceived deception surrounding the billing and cancellation process. Several reviewers complained that the company uses "underhand and deceptive tactics" to make cancellation extremely difficult, leading to unexpected charges and wasted money.

Furthermore, some users reported inadequate customer support and a feeling of bait-and-switch pricing. Use caution when evaluating their customer service claims.

⚠️

What users say elsewhere

Jef T.
· Trustpilot
4.0 / 5

I think SocialPilot is a very great tool compared to its alternatives. The bulk scheduling tools are excellent, allowing us to schedule up to 500 posts or tweets with ease. This feature alone drastically improves our workflow consistency.

Mia F.
· Trustpilot
1.0 / 5

I tried linking my accounts multiple times, but the tool simply does not work whatsoever. It continually took me back to the linking screen, despite confirming accounts were already active. I felt I wasted both time and money trying to make the platform function.

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Why use SocialPilot?

Are you ready to stop overspending and start managing your social accounts efficiently? Teams worldwide choose SocialPilot for its strategic advantages and significant cost savings. It’s highly rated for ease of use and exceptional customer support.

Here’s why it’s the preferred choice for over 13,500 customers:

  • Superior Value and Savings. Users confirm SocialPilot surpasses competitors like Hootsuite and Buffer in both value and overall cost. You can increase your content volume without straining your budget.
  • Streamlined Publishing: Plan, organize, and schedule posts consistently. You can even manage the social calendar by scheduling over 500 posts at once using the powerful bulk scheduling feature.
  • Seamless Team Collaboration. Work seamlessly with your team members and clients using collaboration capabilities. Easily streamline content review, feedback, and publishing approvals, even when you're on the go.
  • Comprehensive Engagement Management. Track, monitor, and respond instantly to all comments and messages through a unified Social Media Inbox. This keeps all your interactions tidy. 💡
  • Powerful Review Management. Go beyond scheduling by tracking and responding to Facebook and Google Business reviews. You can even automate review requests and share glowing reviews on social channels to build credibility.
  • The White Label Advantage. Scaling agencies can add a new SaaS vertical to their business. SocialPilot offers the ability to own the platform with custom branding, white label report generation, and dedicated account management.

Ready to transform your workflow with SocialPilot?

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Frequently Asked Questions

What are the requirements and commitments for the free trial?

You can start a free 14-day trial on any featured plan to test the platform. Importantly, a credit card is absolutely not required to begin your trial period.

Do I have to sign a service contract, and how can I cancel my subscription?

There are no long-term contracts or specific commitments required when you subscribe. You can easily choose to cancel your account at any time, regardless of which plan you initially chose.

Does SocialPilot offer a money-back guarantee or refunds after purchase?

Not explicitly stated on the official site. We advise reviewing their detailed Terms of Service or contacting their sales team for specific information on their refund policy.

What key third-party tools integrate with SocialPilot for content and workflow?

SocialPilot works with many popular third-party tools to secure and manage content delivery. Integrations include Dropbox, Canva, Feedly, Zapier, WordPress, Shopify, and Slack, among others.

How exactly does Slack integration work with White Label features?

Slack integration is available for most users, even on the Ultimate plan. However, users utilizing the Advanced White Label features cannot access Slack integration, as the heavy customization stops the two systems from working together.

How does the pricing structure operate? Is it based on accounts or users?

Pricing primarily scales based on the number of social media accounts you manage and the number of user seats you need. Additionally, your monthly quota of AI content credits increases as you upgrade tiers.

What kind of limits or quotas can I purchase as add-ons?

You can purchase additional capacity for both locations and email credits. Adding new locations costs $10 per location per month, and bundles of 1,000 extra email credits are available for $10 each.

Which security features are available beyond the basic plans?

The Ultimate plan includes Advanced Security built-in for maximized protection. For Enterprise clients, the platform offers Single Sign-On (SSO) capability and API access for enhanced administrative oversight.

What is the primary method for contacting customer support?

SocialPilot offers customer support across several channels starting on day one. You can reach assistance via email, live chat, the mobile app, or schedule a call for direct phone support.

Is dedicated assistance provided for onboarding and feature migration?

Yes, dedicated support for setup is available for larger clients. Both the Ultimate and Enterprise plans include specialized Migration & Onboarding assistance and come with a Dedicated Account Manager.

Which plan is best suited for small teams or growing businesses?

The Standard plan is designed specifically for brands and small teams wanting to scale. It provides 15 social accounts, 3 users, analytics access, and essential team collaboration tools.

Can I integrate a tool to send automated review requests via text message?

Yes, SocialPilot’s Review Management tools allow you to automate review requests. You can specifically integrate with Twilio to send these requests via SMS or text message.

What is the typical maximum capacity for bulk scheduling posts?

The powerful bulk scheduling feature allows you to manage content calendars very efficiently. You can schedule over 500 posts at one time using this capability.

In what currency is the billing processed, and should I consider taxes?

All payments for SocialPilot services are processed in US dollars (USD). Please note that the listed prices are before tax, and applicable tax will be added based on your local regulations.

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