Loomly and SocialPilot both streamline social workflows but approach pricing differently. Loomly focuses heavily on deep collaboration and complex approvals. SocialPilot offers tremendous scale and stability, especially for large post volumes. Choosing between them depends entirely on your need for budget certainty versus specific workflow features.
Unstable pricing and inaccessible support.
We observed that Loomly offers a feature-rich social management environment, historically praised for ease of use and client onboarding. However, recent, extreme price hikes and inaccessible customer support channels pose severe, well-documented risks. Overall, we rate this tool low due to the collapse of foundational business trust.
Strong features, complex user experience.
We note SocialPilot offers a compelling feature-rich platform, boasting strong bulk scheduling and competitive pricing structures suitable for scaling agencies. However, external feedback consistently raises serious concerns regarding system reliability and perceived quality of customer support. Overall, we caution users about the potential difficulties reported regarding the cancellation and billing processes, requiring heightened diligence before committing.
Loomly is an all-in-one social media management tool made for brands and the teams who manage them. It helps marketers increase their reach and build their brand presence online.
This platform lets you craft, optimize, schedule, and analyze content across all your social channels. It is designed to be simple and user-friendly, helping you level up quickly. 💡
SocialPilot is a top-tier social media management and scheduling tool. It’s built with enterprise-grade capabilities perfect for helping you drive scalable growth.
This platform offers an intuitive interface with virtually zero learning curve. It makes onboarding team members and managing client approvals completely hassle-free. SocialPilot is the ideal choice for scaling marketing agencies, large teams, and independent professionals who need robust capabilities in one central place. ✅
We highlight the main differences and pick a winner for each feature.
SocialPilot offers transparent pricing; Loomly pricing is hidden and volatile.
Loomly does not explicitly state its pricing structure or tier costs upfront. Users report facing massive, abrupt price increases, some up to 900%. If budgeting matters, Loomly presents a significant financial risk. SocialPilot clearly lists four competitive tiers starting at $25.50/month annually-billed. Pricing scales predictably based on accounts and users needed. SocialPilot is praised for its comparative value against industry alternatives. SocialPilot removes the anxiety of sudden, unaffordable cost spikes faced by Loomly customers. This cost transparency makes SocialPilot highly preferable for businesses prioritizing budget certainty. For an agency, unpredictable costs from Loomly could destroy budget forecasts unexpectedly.
SocialPilot is built for high volume; Loomly's capacity is lower.
The data for Loomly does not specify any specific limits on bulk scheduling posts. Loomly focuses more on daily inspiration and streamlining individual post creation. SocialPilot features a robust bulk scheduling tool designed to handle high volumes. You can plan, organize, and schedule over 500 posts at once. This high capacity means SocialPilot is superior for agencies or brands running huge content pipelines. Loomly simply cannot compete with SocialPilot's documented 500+ post capability. If you manage quarterly campaigns requiring hundreds of unique updates, SocialPilot saves massive time.
Loomly offers superior, detailed, multi-level customization for complex sign-offs.
Loomly excels with highly customized, multi-level approval workflows for stakeholders. It keeps an end-to-end post history log for full transparency and accountability. Teams using Loomly can confidently track every piece of feedback. SocialPilot includes team collaboration and manager approval tools, supporting on-the-go workflow approvals. It also provides client approval features, typically in its mid-to-upper tiers. Loomly's focus on deep approval customization and audit-worthy logging trumps SocialPilot's standard approvals. For highly regulated or sensitive client work, Loomly offers more control. If strict legal sign-off from three different people is required, Loomly is engineered for that complexity.
SocialPilot provides human support channels; Loomly support is reportedly inaccessible.
Loomly users report customer support is virtually inaccessible outside of automated replies. Assistance relies solely on ineffective chatbots for critical technical issues. This lack of access creates high risk. SocialPilot offers customer support via email, live chat, the mobile app, and scheduled phone calls. Dedicated account managers are provided on the Ultimate plan. SocialPilot provides the multi-channel, human assistance that Loomly users cite as failing completely. Reliable support is a major advantage for SocialPilot. When your connection fails or a bug strikes, SocialPilot ensures you can actually talk to someone for help.
SocialPilot features integrated AI Pilot; Loomly provides inspiration feeds only.
Loomly helps prevent content blocks by supplying daily post inspiration feeds. Users also get access to over 5 million royalty-free visual assets immediately. This drives content ideation. SocialPilot integrates the 'AI Pilot' feature to generate engaging content drafts quickly. Tiers scale based on the monthly credits provided for AI use. SocialPilot actively generates content creation drafts, moving beyond just inspiration or asset provision offered by Loomly. This speeds up the copywriting process significantly. The AI inclusion makes SocialPilot more of a writing partner, while Loomly is more of an inspiration and planning tool.
SocialPilot centralizes business reviews; Loomly focuses only on social interaction.
Loomly uses a unified inbox for comments, messages, and replies from connected social channels. This maintains organized community management and responses. SocialPilot also offers a unified inbox for social interaction management. However, SocialPilot uniquely includes Review Management for Facebook and Google Business. SocialPilot extends its business utility beyond basic social media by tracking and responding to external reviews. This helps manage broader online reputation. If getting 5-star reviews on Google is critical, SocialPilot provides the integrated tool you need.
Deciding between SocialPilot and Loomly means choosing budget stability versus specific workflow depth. SocialPilot emerges as the clear choice for reliable, scalable value. Loomly offers powerful specific features but comes with significant reported financial risks. Loomly’s strength lies in its superior client approval workflows. It specializes in multi-level approvals and transparent post history logs. Loomly is ideal if your agency's core pain point is getting complex content signed off quickly. It also provides 5 million royalty-free assets and daily content inspiration. SocialPilot excels at massive scale and high-volume operations. It allows bulk scheduling of 500+ posts at once. SocialPilot is also more modern, adding integrated AI writing draft tools and Review Management functionality. Crucially, SocialPilot offers transparent, lower pricing for large teams. SocialPilot openly lists its competitive prices up to the unlimited user tier. Loomly users report hidden charges and dramatic, arbitrary price increases up to 900%. If you need reliable budgeting that won't jeopardize your business, SocialPilot is the safer investment. Choose SocialPilot if you need massive post scale, human customer support, and budget transparency. Select Loomly only if your absolute top priority is complex, customized client approval management and accountability logs above all else.
SocialPilot is generally better for small teams due to its transparent starting prices. Loomly's hidden costs make its entry price unpredictable. SocialPilot's lower tiers include core analytics and collaboration features needed by small teams.
Yes, SocialPilot includes client approval workflows for external stakeholders. However, Loomly provides more detailed, customizable, multi-level approvals. Loomly records the end-to-end post history for complex accountability that SocialPilot lacks.
SocialPilot is the undisputed winner for bulk scheduling volume capacity. SocialPilot can efficiently handle scheduling over 500 posts at once. Loomly does not document or advertise this type of extreme high-volume post capacity.
SocialPilot is generally seen as better value, offering lower, transparent costs. Loomly’s pricing is unstable, with reports of extreme price increases on renewal. SocialPilot also bundles powerful features like review management and AI tools.
You can reach human support on SocialPilot via chat, email, or a scheduled phone call. Loomly users report contact with human agents is virtually impossible. Their system relies on automated chatbots which are often ineffective.
Loomly's reviews are poor (1.5 rating) primarily due to reported massive price hikes and unusable customer support. SocialPilot (3.0 rating) reviews are better, focusing on feature value, despite complaints about unreliable cancellation processes.
Both tools have their strengths. Choose based on your specific needs.