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Freshbooks

Freshbooks

Accounting software that makes the hard part easy.

#3 dans Accounting
2 min read · Updated 10/4/2025
Freshbooks homepage screenshot

At a glance

Quick overview for Freshbooks: rating, pricing summary, key features, and highlights.

Ciroapp review

4.3
Top-Tier Invoicing with Exceptional Support.

We found Freshbooks to be an excellent solution focused on streamlining invoicing and expense tracking for small businesses and freelancers. Its intuitive interface simplifies daily accounting tasks, while the highly rated support staff stands ready to assist if technical issues arise. Overall, we recommend Freshbooks strongly for users prioritizing ease of use and professional support over deeply complex accounting machinery.

Pros

  • Pro:Intuitive design makes setup and daily navigation simple.
  • Pro:Creates quick, professional, and pleasant-looking invoices.
  • Pro:Customer support is consistently rated as excellent, fast, and knowledgeable.
  • Pro:Effective tracking of time and expenses (aided by the mobile app).

Cons

  • Con:Value perception is low for some long-term users as pricing has increased.
  • Con:Lacks direct functionality for features like printing checks without third-party apps.
  • Con:Users report occasional difficulties processing certain digital payments.
  • Con:Some functionality is considered basic (e.g., struggles to download bank income/deposits automatically).
Free trial
Yes — 30 days
Money-back guarantee
Yes — 30 days
Range: $10.50–$32.50/month (Promotional)Free trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Freshbooks review, pricing, features, pros & cons

😩 Are you tired of tedious bookkeeping taking over your valuable time? Small business owners often struggle with the stress of taxes and endless paperwork. FreshBooks provides high-powered accounting software that makes the hard parts easy.

It helps you keep your books in check so you can focus on building your business and achieving more success.

What is Freshbooks?

FreshBooks is powerful accounting software designed to respect your time. It’s built to automate routine tasks like expense tracking and professional client invoicing. This tool is valuable for various stages of growth, whether you are a freelancer just starting out or a business managing contractors and employees.

It organizes your finances so you always know where you stand in real time. 💡

Freshbooks Key Features

💰 Automated Billing and Online Payments

Start generating personalized client bills quickly and easily. You can create professional invoices in just a few minutes using FreshBooks. The system automatically includes tracked time and expenses directly in the bill.

You can also calculate taxes instantly and customize available payment options for your clients. This powerful automation helps you bill fast and get paid even quicker.

To ensure timely revenue, you can set up recurring invoices for consistent clients. FreshBooks also handles flexible online payments, accepting both credit cards and ACH bank transfers. You can even automate gentle late payment reminders to improve cash flow. 💰

✨ Effortless Expense Management

Keeping track of daily business costs becomes simple and almost entirely automatic. FreshBooks provides real-time expense tracking tools designed specifically to save you valuable administrative hours.

You can easily import transactions directly from your linked bank accounts. The software uses automated categorization to organize these expenses immediately, keeping your records clean.

Use the convenient mobile receipt scanning feature if you are on the go. Higher-tier plans give you the added ability to scan bills and itemize the individual line items within them, supporting detailed recordkeeping.

✨ Double-Entry Accounting and Reporting

Gain deep clarity into your business's financial health instantly and reliably. FreshBooks gives you peace of mind with robust double-entry accounting capabilities. This functionality ensures you always know where your company stands in real-time.

The powerful tools generate essential financial reports and critical summaries needed for tax time. You can easily give access to your external accountant so they can review the books.

For growing businesses, Premium plans let you check the profitability of specific projects. Use these detailed insights to make better, informed decisions about future growth and resource allocation.

✨ Estimates, Proposals, and Client Management

Effectively manage client relationships and streamline new project initiations. FreshBooks helps organize your pipeline from the first interaction right through to the final payment.

You can quickly create and send professional estimates to clients for approval before the work starts. For larger engagements, you can also send formal proposals to outline the scope and costs.

For ongoing commitments, you can utilize tools like client retainers (included in Plus and Premium plans). This complete toolkit ensures billing is predictable and organized throughout the entire client lifecycle.

✨ Integrated Time and Productivity Tools

Boost your team's overall productivity using integrated tools that meticulously track all billable hours. FreshBooks incorporates unlimited time tracking functionality (available in Premium and higher plans). This data can then be added automatically to your client invoices.

The system includes dedicated features like mileage tracking, which is essential for mobile businesses. It also offers specialized tools for team management and integrated payroll features. This helps keep everyone organized and on the same page, regardless of their role.

FreshBooks works seamlessly across all your devices, providing easy mobile access. You can instantly track expenses, scan receipts, and manage clients even when you are away from the office.

✨ Knowledgeable Support and API Integrations

Rest assured knowing expert help is always available exactly when you need it most. FreshBooks offers knowledgeable support staff who focus on solving your query immediately, without stress. Their team promises they'll never transfer your call to another department.

The support team boasts an impressive approval rating of 4.8 out of 5.0 across over 120,000 customer reviews. They have over 100 dedicated staff working across North America to ensure global support.

Fuel your business growth using the FreshBooks AppStore where you can connect your systems. You can integrate the software with over 100 external applications, creating infinite possibilities for custom workflows and specialized reporting.

Use Cases

💰 Saving Time on Daily Expense Tracking

Small business owners waste lots of time manually entering purchases and organizing receipts. FreshBooks tracks your expenses in real-time by importing transactions from your connected bank account automatically. This saves you significant administrative time throughout the year.

When you're out, simply use the mobile app to scan physical receipts right away. FreshBooks uses automated categorization to organize these purchases, making sure your books stay accurate. Everything is accounted for, eliminating that typical tax-season scramble.

⏱️ Streamlining Billing to Get Paid Faster

You need money fast to keep your business moving, so billing should be effortless. You can create a professional invoice in minutes, automatically adding tracked time and any related expenses for the client. Customize the payment options to allow clients to pay using credit cards or bank transfers (ACH).

FreshBooks automates critical follow-up tasks like sending recurring invoices and late payment reminders. By billing quickly and making it easy for clients to pay online, you can potentially save thousands of dollars in annual billable hours that would otherwise be spent chasing payments.

🧑‍💼 Managing Your Growing Team of Contractors

If you run a business that relies on contractors, organization is key. FreshBooks helps you coordinate and manage external help efficiently. It keeps everyone involved informed about daily operations and financial standings.

Use team management tools to ensure everyone stays on the same page. This functionality is essential for scaling businesses that need tight controls but require the flexibility to collaborate effectively. It keeps your books in check while you focus on building your enterprise.

📊 Gaining Real-Time Financial Clarity

It’s vital to know exactly where your business stands financially every single day. FreshBooks provides strong double-entry accounting tools to give you this visibility. These tools generate powerful financial reports you can rely on.

This insight helps you monitor performance and make smart decisions. For growing businesses, you can easily check project profitability to identify your biggest revenue drivers. This level of comprehensive reporting helps you build your long-term future.

✅ Simplified Tax Prep and Accountant Collaboration

Problem: Tax time causes unwanted stress because your financial records are scattered and messy. Approach: Use FreshBooks’ reporting features to create comprehensive tax-time reports throughout the year. You grant direct, secure access to your accountant so they can view and verify details instantly.

📝 Professionalizing Your Client Onboarding

Before starting a project, clients appreciate clear documentation outlining scope and cost. You can quickly create and send professional estimates and proposals from within FreshBooks. For ongoing work, you can also set up client retainers to manage consistent billing cycles.

These documents are crucial for defining expectations and securing work. When the client approves the estimate, you convert it directly into a final invoice, speeding up your workflow considerably.

Pricing Overview for Freshbooks

Pricing range
$10.50–$32.50/month (Promotional)
Pricing types
Free trial, Monthly subscription, Yearly subscription
Money-back guarantee
Yes — 30 days

Freshbooks offers four accounting plans, starting at $10.50 per month with a current promotional discount of 50% off for the first six months. Pricing scales primarily based on the number of billable clients you manage, ranging from 5 clients up to unlimited access.

Plans & Pricing

Lite

Monthly$10.50 (Promotional $21.00 Standard)
YearlyNot explicitly stated
5 Billable Clients
  • Send invoices to 5 clients
  • Track expenses in real time
  • Create and send estimates
  • Get paid via credit cards and bank transfers (ACH)
  • Generate tax-time reports
Buy Now & Save or Try It Free

Plus

Monthly$19.00 (Promotional $38.00 Standard)
YearlyNot explicitly stated
50 Billable Clients
  • Send invoices to 50 clients
  • Create estimates, proposals, and client retainers
  • Run financial and accounting reports
  • Expense receipt scanning
  • Give your accountant access

Premium

Monthly$32.50 (Promotional $65.00 Standard)
YearlyNot explicitly stated
Unlimited Billable Clients
  • Send invoices to unlimited clients
  • Bill receipt scanning with the ability to add line items
  • Check project profitability
  • Customize your email templates
  • Double-Entry Accounting Reports
Buy Now & Save or Try It Free

Select

MonthlyCustom Pricing
YearlyNot explicitly stated
Unlimited Billable Clients. Specific transaction fee limits apply.
  • Send invoices to unlimited clients
  • Access lower credit card transaction fees and capped ACH fees
  • Import your data via Easy Switch
  • Gain access to dedicated phone support
  • 2 Team Member accounts included
Talk to a Consultant

Freshbooks costs between $10.50 and Custom per month (promotional pricing) with 4 plans: Lite at $10.50/month, Plus at $19.00/month, Premium at $32.50/month, and Select (Custom Pricing).

Details of these subscription levels are below, covering key features and target users.

Lite

Price: $10.50 USD/mo (Promotional. Was $21.00 USD/mo) Websites Supported: Not explicitly stated Best For: Freelancers Refund Policy: 30-Day Money Back Guarantee Other Features:

  • Send invoices to 5 clients
  • Track expenses in real time
  • Get paid via credit cards and bank transfers (ACH)
  • Create and send estimates

This plan is ideal for individual freelancers or new small businesses that manage a small number of clients and need simple, efficient invoicing and expense tracking to stay organized.

Plus

Price: $19.00 USD/mo (Promotional. Was $38.00 USD/mo) Websites Supported: Not explicitly stated Best For: Self-Employed or Business With Contractors Refund Policy: 30-Day Money Back Guarantee Other Features:

  • Send invoices to 50 clients
  • Create estimates, proposals, and client retainers
  • Generate tax-time and financial reports
  • Expense receipt scanning
  • Accountant access is included

The Plus plan is the most popular choice, offering a substantial jump in client capacity and adding powerful features like proposals and client retainers. This plan suits growing businesses that need more detailed financial reporting and management tools.

Premium

Price: $32.50 USD/mo (Promotional. Was $65.00 USD/mo) Websites Supported: Not explicitly stated Best For: Business With Employees Refund Policy: 30-Day Money Back Guarantee Other Features:

  • Send invoices to unlimited clients
  • Unlimited time tracking and expenses
  • Check project profitability
  • Bill receipt scanning with the ability to add line items
  • Customize your email templates

Choose Premium if your business is established and handles a high volume of work, requiring unlimited client invoicing and advanced tools to monitor detailed project profitability and handle complex billing needs.

Select

Price: Let's Talk (Custom Pricing) Websites Supported: Not explicitly stated Best For: Larger businesses needing specialized support Refund Policy: Not explicitly stated Other Features:

  • Access lower credit card transaction fees and capped ACH fees
  • Remove FreshBooks branding from client emails
  • Dedicated phone support and customized onboarding
  • 2 Team Member accounts included at no extra charge
  • Simplify your data migration with Easy Switch

Select is designed for large users or businesses moving from other accounting software who require the lowest transaction fees, white-labeled service, and personalized support for data migration and setup.

All tiers, except the custom Select plan, offer an opportunity to try out the system free for 30 days. Furthermore, FreshBooks includes a 30-Day Money Back Guarantee, ensuring you can purchase a plan risk-free.

User Reviews

Freshbooks generally receives positive feedback, particularly regarding its intuitive design and minimal setup. Users frequently mention how simple the software is, making basic tasks like tracking time and creating professional invoices fast and efficient.

Many reviewers who switched from competitors appreciate that Freshbooks is far less complex and easy to navigate. Customer support is a significant strength and repeatedly praised.

Staff are consistently described as knowledgeable, polite, and impressively quick to respond, often resolving complex issues in minutes. 💡 However, users express mixed feelings about pricing and perceived value.

While the functionality is excellent for simple needs, some long-term customers feel the subscription cost has increased too much relative to the features offered. Other pain points involve functional gaps, such as difficulty printing checks, occasional issues processing certain digital payments, and the lack of automatic income/deposit downloads from their bank feeds.

What users say elsewhere

R. M.
· Trustpilot
5.0 / 5

Migrated over from Quickbooks. Quickbooks was an expensive nightmare. Freshbooks is so simple and easy to use. Their customer support is reachable and helpful.

B. A.
· Trustpilot
5.0 / 5

I had an issue with my payments being processed. The customer service rep followed up with Stripe and ensured the issue was resolved. I am delighted that the payment was credited correctly.

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Why use Freshbooks?

Choosing the right system means saving both time and money. FreshBooks offers reliable tools that streamline your financial operations from day one. You can stop crunching numbers and start building your future. ✅

  • Save Significant Time: Many users across the globe save up to 553 hours annually by automating key administrative tasks.
  • Boost Billable Income: By streamlining your processes, you can save up to $7,000 in billable hours every single year.
  • Get Paid Quicker: Bill fast and receive money even faster using automated tools like recurring invoices and flexible online payment options.
  • Know Your Financial Standing: Utilize the strong double-entry accounting tools to access powerful financial reports and understand exactly where your business stands.
  • Dependable Support: If you need help, FreshBooks offers knowledgeable support that promises never to transfer you to other departments. Their support approval rating is an impressive 4.8 out of 5.0 across over 120,000 reviews.

Ready to transform your workflow with Freshbooks?

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Frequently Asked Questions

How does the pricing structure work for adding extra team members and users?

Team Members are considered an add-on priced at $11 per user per month for the Lite, Plus, and Premium plans. The top-tier Select plan is the only one that includes two Team Member accounts at no additional charge.

What is the primary feature limitation separating the Lite, Plus, and Premium plans?

The main limitation is the number of billable clients you can invoice each month. Lite allows 5 clients, Plus allows 50 clients, and the Premium plan removes this limit entirely, offering unlimited billable clients.

Will I automatically be charged for a subscription once my 30-day free trial is finished?

No. FreshBooks has an ethical sign-up policy and does not automatically charge users when the 30-day free trial period concludes. You must actively choose a paid plan to continue service.

How many external applications and integrations does FreshBooks support?

The FreshBooks AppStore provides access to over 100 integrations. These tools help fuel growth and allow users to connect their accounting software with other specialized applications.

How can I improve my transaction rates for client payments?

You can apply for the Select plan which provides access to lower credit card transaction fees. This custom plan also offers capped bank transfer (ACH) fees.

What measures does FreshBooks take to keep my personal and financial data secure?

FreshBooks protects all data using industry-standard SSL and encryption protocols. This ensures that both your financial information and your client details are kept completely safe and secure.

Does FreshBooks offer support for migrating my existing historical data from other systems?

Yes, if you choose the Select plan, FreshBooks can simplify your data migration using their dedicated 'Easy Switch' service. They also offer general support when moving from spreadsheets.

If I am not satisfied after purchase, is there a money-back guarantee?

Yes, FreshBooks offers a risk-free 30-Day Money Back Guarantee. If you purchase a plan and are not satisfied, you can contact them within the first 30 days for a full refund.

How can I save money on the subscription price?

You can save money in two ways: first, take advantage of the 50% discount offered for the first six months. Second, paying annually provides an additional 10% discount off the full price.

What happens if I need assistance from my accountant on the platform?

All Premium plans and the Plus plan include specific access features for your accountant. They can log in to view and manage your reports and financial data directly.

What kind of support commitment does FreshBooks offer to its customers?

FreshBooks promises dependable support from knowledgeable staff who will never transfer you to other departments. They have impressive staffing with over 100 support team members working across North America.

Which specific business types is FreshBooks designed to help?

FreshBooks is targeted toward four main groups: freelancers, solopreneurs, businesses that hire contractors, and established businesses with employees.

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