Freshdesk by Freshworks

Avaliação de Freshdesk by Freshworks, preços, funcionalidades, prós e contras

By Ciroapp Editorial Team · 1 min read · Atualizado 3/07/2026

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Avaliação de Freshdesk by Freshworks, preços, funcionalidades, prós e contras

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O que dizem por aí

Alex D.
Trustpilot

Freshdesk is incredibly intuitive. Our team was up and running in hours, and the AI suggestions help us resolve tickets much faster. It's a game-changer for our workflow.

Sam P.
Trustpilot

The platform itself is solid and feature-rich. My main gripe is with Freshworks' own support team—getting timely help can be a challenge, which is frustrating.

Jordan M.
Trustpilot

Good software, but watch the costs. The base plans are reasonable, but as you add necessary features and scale, the price climbs significantly.

Taylor R.
Trustpilot

Unified all our support channels beautifully. Having everything—email, chat, social—in one view gives us complete context. The AI Copilot is a fantastic assistant.

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