Justworks Review, Pricing, Features with Pros and Cons

In this Justworks review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3/10 (Expert Score)
Product is rated as #5 in category Payroll
9.3Expert Score
Manage, grow, and run your business easily

Streamline your payroll like never before with Justworks! From automated direct deposits to effortless tax filings, Justworks offers a comprehensive payroll solution that’s as efficient as it is affordable. With transparent pricing and 24/7 customer support, you can manage your payroll confidently, freeing you to focus on what really matters—growing your business.

Customer support
Value for money
Ease of use
  • Transparent Pricing
  • Seamless integration
  • 24/7 Support
  • User-Friendly
  • Comprehensive Services
  • Certifications
  • No Mobile App
  • Additional Costs
  • Limited Custom Reporting

Unlock the secret to hassle-free payroll management with Justworks! Whether you’re a small startup or a growing enterprise, discover how you can streamline your payroll process, eliminate errors, and even go global—all without breaking the bank.

Dive into our comprehensive guide to discover why Justworks could be the payroll solution you’ve been searching for.

Read further to learn more about Justworks, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.


What is Justworks?

Justworks is a Professional Employer Organization (PEO) that offers payroll and HR solutions tailored for small businesses. The platform provides a range of services including payroll management, benefits enrollment, and compliance support.

Justworks cover

It features a user-friendly interface backed by 24/7 customer support through various channels like phone, email, and chat.

This platform also offers specialized solutions like International Contractor Payments for global workforces and a mobile app for on-the-go HR management. The company aims to simplify administrative tasks, allowing businesses to focus more on their core operations.

Justworks specifications

FeaturesAutomated Payroll / Contractor Management / Expense Management Tool / HR Tools / Insights / International payments / Off-Cycle Payments / Offer Benefits / Onboarding / Online Payments / Receive Funds and Payments / Reporting / Time Tracking / Workforce performance
Best suited forIndividuals, Freelancers, Small businesses, Mid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Live chatNo
Company addressNew York, NY
Year founded2012


Justworks pricing: How much does Justworks cost?

Navigating payroll can be a complex and time-consuming task, but it doesn’t have to be. With Justworks, you can automate your payroll process starting at just $59 per month per employee.

From direct deposits to tax filings, Justworks has got you covered. Say goodbye to payroll headaches and hello to a more efficient way of doing business.

Pricing rangeFrom $59 to $99 per month
Pricing typesMonthly subscription
Free planNo
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

Justworks pricing plans


Basic Plan

  • Cost: $59/month per employee ($49/month for your 50th employee onwards)
  • Features:
    • Payroll for salaried and hourly employees
    • Off-cycle payments
    • Vendor and contractor payments
    • Employer payroll tax filings
    • W-2 and 1099 filings
    • Unemployment insurance filings
    • Employment Practices Liability Insurance
    • 24/7 support
    • HR consulting
    • Harassment prevention and inclusion trainings
    • Online employee onboarding
    • PTO management
    • Accounting software integrations
    • Reporting
    • Commuter benefits
    • Mobile app for employees
    • Expense management tool

Plus Plan

  • Cost: $99/month per employee ($89/month for your 50th employee onwards)
  • Features:
    • All features from the Basic Plan
    • COBRA administration
    • Health advocacy services
    • One Medical (where available)
    • Medical insurance
    • Dental and vision insurance
    • HSA/FSA accounts

Both plans offer access to workers’ compensation, life and disability insurance, health and wellness perks, fitness memberships, 401(k), and international contractor payments.


Justworks features: What can you do with it?

The features offered by Justworks are designed to simplify and streamline various aspects of HR management, payroll, and compliance for small businesses.

From comprehensive benefits packages to automated payroll systems, the platform offers a range of solutions to meet the diverse needs of both employers and employees.

Justworks features

Access to Benefits

Justworks provides a comprehensive benefits package that caters to the diverse needs of your team. It offers a range of health insurance plans from top carriers like Aetna, Kaiser Permanente, and UnitedHealthcare. Dental and vision insurance are available through MetLife.

Beyond basic health benefits, Justworks also offers wellness perks such as memberships to One Medical for primary care, Health Advocate for healthcare support, and Talkspace for online therapy.

Fitness memberships like ClassPass are also available, allowing employees to access various fitness classes and gyms.

Compliance Support

Compliance can be a complex issue for businesses, and Justworks aims to simplify this aspect. The platform offers workers’ compensation insurance, ensuring that employees are covered in case of workplace injuries.

It also handles W-2 and 1099 filings for tax purposes. Employment Practices Liability Insurance is provided to protect against employment-related lawsuits.

Additionally, Justworks takes care of unemployment insurance filings, helping businesses navigate the complexities of unemployment benefits.

Automated Payroll

Justworks payroll

The payroll system in Justworks is designed to be seamless and user-friendly. It offers automatic direct deposit, making it easy for employees to receive their salaries.

Businesses can also pay vendors and contractors through the platform. One unique feature is the ability to split direct deposits across multiple accounts, offering flexibility to employees.

The system integrates with accounting software like Xero and Quickbooks, and it also has functionalities for tracking hours worked. Expense reimbursement is streamlined, making it easier to manage employee expenses.

Full-Service Support

Customer support is a strong suit for Justworks. They offer 24/7 support through a variety of channels including phone, email, chat, Slack, and SMS. This ensures that businesses can get the help they need at any time.

The support team is trained to assist with setting up and running payroll, configuring benefits and perks, and making updates to company information, making it a truly full-service experience.

HR Tools

Justworks hr tools

Justworks offers a suite of HR tools built to replace spreadsheets and manual processes. The platform allows businesses to manage paid time off policies, making it easy for employees to request and track their leave.

Onboarding new employees is simplified with digital forms and checklists. Important documents can be stored securely within the platform. Additionally, Justworks offers the ability to track key business metrics, providing valuable insights into workforce performance.

True Partnership with Justworks

Justworks partnership

Navigating the complexities of payroll and HR management can be a daunting task, but with Justworks, you’re not alone. Consider Justworks as a true partner in your journey, committed to keeping you on the right track.

Whether you have questions about payroll, benefits, compliance, or any other HR-related issue, Justworks offers robust support to answer all your queries. With this level of partnership, you can confidently manage your HR functions and focus on what really matters: growing your business.

Partnership Features:

  • Guidance and Support: Justworks offers expert advice and support for all your payroll and HR needs.
  • 24/7 Customer Service: Whether it’s a simple question or a complex issue, Justworks’ customer service is available 24/7 to assist you.
  • HR Consulting: Benefit from tailored HR consulting services to navigate complex workforce issues.

International Contractor Payments

Justworks international

Managing a global workforce comes with its own set of challenges, from navigating different labor laws to handling various currencies. Justworks simplifies this complexity with its International Contractor Payments feature.

Available to Justworks PEO customers, this feature allows you to pay your team, whether they’re located domestically or internationally, from a single payroll solution. By consolidating your global payroll processes, you can save valuable time and reduce the risk of errors.

This feature is especially beneficial for businesses that have a diverse team spread across multiple countries, as it streamlines the payment process and ensures compliance with international labor laws.


Justworks review: Why you should use it?

Justworks offers a comprehensive suite of HR, payroll, and benefits administration services that are designed to simplify complex processes for businesses. The platform is IRS- and ESAC-certified, ensuring compliance and reliability.

With transparent pricing, it’s an affordable option for small to medium-sized businesses. Justworks also provides 24/7 customer support through various channels, including phone, email, and live chat.

Its user-friendly interface makes it accessible even for those with little tech experience. The platform also integrates seamlessly with popular accounting software like QuickBooks and Xero.

Pros and Cons


  • Comprehensive Services: Offers a wide range of HR, payroll, and benefits administration services.
  • Certifications: Holds IRS and ESAC certifications, ensuring compliance and reliability.
  • User-Friendly: Features an intuitive interface that is easy to navigate.
  • Transparent Pricing: Provides clear, upfront pricing without requiring a custom quote.
  • 24/7 Support: Offers round-the-clock customer support through multiple channels.
  • Integrations: Seamlessly integrates with popular accounting software.


  • Additional Costs: Some features, like time tracking, come with an additional cost.
  • Limited Custom Reporting: While it offers basic analytics and reporting features, options for customization are limited.
  • No Mobile App: Although the platform is accessible via mobile browsers, it lacks a dedicated mobile app.


Frequently Asked Questions

How does Justworks simplify global payroll?

Justworks offers International Contractor Payments, allowing you to manage and pay your global workforce from a single platform, thereby reducing errors and saving time.

What types of documents can be managed in Justworks?

You can securely upload, send, and store various types of documents like handbooks, employment contracts, and signed documents, all in one place.

Can Justworks integrate with other software?

Yes, Justworks can integrate with Greenhouse for a seamless hiring and onboarding process. It also integrates with popular accounting software like Xero and Quickbooks.

What kind of reports can I generate?

Justworks offers pre-built and customizable reports that allow you to track key business metrics and make data-driven decisions.

How does Justworks manage paid time off?

Justworks provides tools to set up vacation and sick leave policies, track accruals, approve PTO requests, and sync calendars, making PTO management simple and efficient.

How does Justworks keep teams aligned?

Justworks offers features like a company directory, organizational charts, and a centralized place for storing company policies to keep everyone on the same page.

Justworks Review, Pricing, Features with Pros and Cons
Justworks Review, Pricing, Features with Pros and Cons

Justworks review
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9.3 / 10