Backlog by Nulab Inc vs Integrately
Backlog by Nulab Inc and Integrately tackle different problems entirely. One is a project management hub for teams that build things. The other is an automation wizard that connects your apps. It's not a direct feature-for-feature showdown, but they both aim to streamline your work.
Best for: Software development teams needing integrated Git/SVN, Small to mid-sized businesses wanting flat-fee project management
Best for: Non-technical users needing quick app connections, Small businesses automating simple tasks between popular apps
Solid all-in-one for dev teams.
Overall, we find Backlog to be a capable and cost-effective platform that effectively merges project management, issue tracking, and code collaboration into a single tool. It's a strong choice for small to mid-sized teams looking to simplify their workflow without per-user costs.
Pros
- All-in-one platform combining project management, issue tracking, and Git/SVN repositories.
- Transparent, flat-fee pricing with no per-user charges, making it affordable for growing teams.
- Built-in AI assistant to help with summaries, file retrieval, and task drafting.
- Integrates with popular tools like Slack, Microsoft Teams, and Google Drive.
Cons
- External review sources were inaccessible, limiting our ability to gauge user sentiment on support or reliability.
- The platform's breadth might be overwhelming for very simple project tracking needs.
- Advanced features are only available on higher-priced plans.
- Specific details on performance with very large teams or complex codebases are unclear from provided materials.
Exceptional Support, Affordable Automation Solution.
We found Integrately offers a powerful and affordable alternative to larger competitors, boasting 20 million ready automations. Users are highly impressed by the level of hands-on support and great pricing, making it ideal for no-code users. Overall, we recommend Integrately for its ease of use and dedicated staff, provided users vet complex integrations carefully.
Pros
- Significantly lower pricing than major competitors like Zapier.
- Exceptional, highly responsive 24/7 customer support via live chat.
- Support staff actively builds custom automations for users at no extra cost.
- Very user-friendly interface suitable for non-technical users.
Cons
- Core integration functionality sometimes fails or takes extended time to resolve.
- Strict refund policy can cause frustration regarding unused subscriptions.
- Internal actions (like conditions or searches) count against the monthly task limit.
- The service lacks the full integration breadth of some market leaders.
AboutBacklog by Nulab Inc
Backlog is an all-in-one work management platform built for teams that build, plan, or create. 🚀 It combines project management, issue tracking, and team collaboration into a single, powerful tool. This makes it ideal for development teams managing code and bugs, design teams planning sprints, marketing teams running campaigns, and small businesses seeking a straightforward solution without user limits.
AboutIntegrately
Integrately is a simple and powerful platform designed to hook up your favorite business tools quickly and efficiently. It’s perfect for anyone needing to automate routine tasks without complex coding knowledge. The platform integrates with a vast ecosystem of over 1400 apps, including major players like Pipedrive, Hubspot, Trello, and Google Sheets. The core benefit rests on its massive library of Ready Automations ✨. You don't have to build intricate workflows from the start. Instead, you select a pre-built pathway, connect your accounts, and the automation is instantly ready to boost your productivity.
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Core Purpose
Backlog by Nulab Inc manages projects; Integrately connects your tools.
Backlog by Nulab Inc is an all-in-one workspace. It combines tasks, issues, and code repos into one tool. Your team plans and ships from a single hub. Integrately is a dedicated integration platform. Its job is to make two separate apps talk to each other automatically. It doesn't manage projects itself. The key difference is focus. Backlog by Nulab Inc is for teams building a product. Integrately is for anyone automating repetitive data flows between existing software.
Setup & Ease of Use
Integrately offers instant 3-step setup. Backlog by Nulab Inc requires initial project configuration.
Integrately boasts a 3-step activation: pick an automation, connect accounts, go live. Their SmartConnect tech handles the wiring automatically. It's designed for speed. Backlog by Nulab Inc setup involves creating projects, defining workflows, and inviting users. It's straightforward but is a traditional project management onboarding. For connecting two apps instantly, Integrately wins. For setting up a team's entire work process, Backlog by Nulab Inc is the purpose-built tool.
Collaboration Tools
Backlog by Nulab Inc is built for team collaboration. Integrately automates data, not team communication.
Backlog by Nulab Inc provides task comments, file attachments, and inline discussions. It's designed for teams to talk about work within the platform. You can link code commits to discussions. Integrately automates data transfer. It doesn't have native features for team chat or document collaboration. Its output might be a notification in a tool like Slack, which then hosts the conversation. If your team needs to collaborate on tasks, Backlog by Nulab Inc is the clear choice. Integrately facilitates collaboration elsewhere by moving the right data at the right time.
Automation & Integrations
Integrately has a massive library for app connections. Backlog by Nulab Inc focuses on deep project integrations.
Integrately's core strength is automation. It offers 20 million+ ready workflows for 1400+ apps. You can build complex, multi-step flows with branching logic. Backlog by Nulab Inc integrates with tools like Slack and Google Drive. Its power lies in tying those integrations to your project tasks and issues. It also has a robust API. Integrately is for breadth, connecting virtually any app. Backlog by Nulab Inc is for depth, weaving integrations into your project management workflow.
Pricing & Value
Backlog by Nulab Inc offers flat-fee simplicity. Integrately charges per task completed.
Backlog by Nulab Inc uses flat-fee plans from $0 to $210/month. No per-user cost on higher tiers means adding your whole team doesn't increase the bill. Integrately's pricing is based on monthly tasks. Plans range from $0 (100 tasks) to $239/month (150,000 tasks). Costs scale with your automation volume. For growing teams, Backlog by Nulab Inc's flat fee is more predictable. For variable automation usage, Integrately's task-based model might be cheaper initially.
Customer Support
Integrately is praised for hands-on, expert support. Backlog by Nulab Inc offers tiered support levels.
Integrately consistently gets rave reviews for support. They offer 24/5 live chat on paid plans. Their team will even build custom automations for you at no extra cost. Backlog by Nulab Inc provides email support on all paid plans. Dedicated support and 1:1 training are reserved for Premium and Enterprise tiers. For proactive, hands-on help, Integrately's support is a major differentiator. Backlog by Nulab Inc's support is more standard and tiered.
Security & Scalability
Backlog by Nulab Inc has enterprise-grade features. Integrately scales via usage-based plans.
Backlog by Nulab Inc offers SAML authentication and centralized user management on its Enterprise plan. It's built for secure, company-wide deployment. Integrately scales by offering higher task limits on its Growth and Business plans, which also include unlimited users. Security details are less prominent. Backlog by Nulab Inc is the more secure choice for enterprises needing SSO. Integrately scales for high-volume automation tasks for larger teams.
Mobile Experience
Backlog by Nulab Inc has dedicated mobile apps. Integrately does not.
Backlog by Nulab Inc provides native iOS and Android apps. You can manage tasks, check issues, and get notifications on the go. Integrately is a web-based platform. There is no official mobile app mentioned. Automation management happens from a desktop browser. For managing your workflow from a phone, Backlog by Nulab Inc is the only option here.
Backlog by Nulab Inc pricing: Backlog by Nulab Inc offers a range of flat-fee plans starting from a free tier up to $175 per month, with no per-user fees. You can save 17% by choosing annual billing for any paid plan level reached by your team's needs. Plans range: $0–$210/month Billing options: Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing, Usage-based pricing
Integrately costs between $0 and $239 per month with five plans: Free at $0, Starter at $19.99, Professional at $39, Growth at $99, and Business at $239.
Here is a breakdown of what you get with each subscription level.
Free
Price: $0 Best For: Testing the service and very low-volume personal use Other Features: 100 Tasks, 15 Minute Update Time, 5 Automations, 24*5 Live Chat Support, Single Step
- 100 Tasks
- 5 Automations
- 24*5 Live Chat Support
- Single Step workflows
- 2,000 Tasks
- Webhooks
- Check Conditions (IF/Filters)
- 3 Premium Apps
- 20 Automations
- 10,000 Tasks
- Branching using if/else (Paths/Routers)
- Unlimited Premium Apps
- Unlimited Automations
- Search & Modify Data
- 30,000 Tasks
- Dedicated Account Manager + Live Chat Support
- Unlimited Users
- Unlimited Automations
- All Professional features
Pricing Notes
- Backlog by Nulab Inc's flat-fee model means costs don't increase with more users, great for growing teams.
- Integrately's cost is tied to how many automation tasks you run. High volume can get expensive quickly.
- Backlog by Nulab Inc offers a 30-day free trial. Integrately offers a 14-day free trial.
- Both have free plans, but Backlog by Nulab Inc's (10 users) is more collaborative than Integrately's (100 tasks).
- Integrately often markets itself as 3x-10x cheaper than competitors like Zapier, but it's not directly cheaper than Backlog by Nulab Inc.
Pricing Head-to-Head
User Reviews
We found that external review platforms like Trustpilot were not accessible due to verification errors, preventing us from gathering specific user sentiment from those sources. Capterra was not provided.
Therefore, our review is based solely on the official product information and pricing details from Nulab. ✅ We can confirm Backlog offers a unified platform for project management, issue tracking, and collaboration with built-in Git/SVN support and no per-user fees.
Backlog is great for keeping all our code and tasks in one place. The Git integration is seamless, and my team stopped switching between five different apps. It just works for our sprint planning.
Trustpilot sentiment is generally positive regarding customer service and value, but polarized concerning reliability and billing practices. Users frequently praise Integrately's exceptional pricing compared to alternatives like Zapier, noting it is often much cheaper.
Customer support consistently receives high marks, described as "fantastic" and "very supportive." Agents are praised for actively helping users set up workflows, offering Google Meets, and even building complex automations for customers. This hands-on approach is a core value, especially for those new to no-code solutions.
Integrately has transformed our business workflow. The pricing is great, and it works flawlessly, helping us connect almost every process. Customer support has also been fantastic whenever we needed assistance.
Our Verdict
This isn't a fight between two similar tools. It's a choice between two different types of help. Backlog by Nulab Inc and Integrately solve separate problems, so the winner depends entirely on what you're trying to fix. Backlog by Nulab Inc's superpower is being an all-in-one command center. It replaces your separate project tracker, issue logger, and code repository with one connected tool. Its flat-fee pricing means you won't pay extra when your team of 10 grows to 50. Integrately's superpower is instant connectivity. It boasts 20 million+ ready automations to link your CRM, spreadsheets, and emails in three clicks. Their team will even build complex custom flows for you at no extra cost. The deciding factor is your main pain point. If your team is juggling too many apps to manage projects and code, Backlog by Nulab Inc brings order. If your work is bottlenecked by manual data entry between tools, Integrately removes it. Choose Backlog by Nulab Inc if you're a dev team needing Git integration or a business wanting simple, affordable project management. Choose Integrately if you're a solo entrepreneur or small team wanting to automate routine tasks without a big budget.
Frequently Asked Questions
Can Backlog by Nulab Inc do what Integrately does?
No, they are different tools. Backlog by Nulab Inc manages projects and issues. Integrately automates data flow between apps. Backlog by Nulab Inc has integrations but is not a dedicated automation platform.
Which is cheaper for a small team of 5?
It depends on your needs. Backlog by Nulab Inc's flat-fee plans start at $35/month. Integrately's free plan has limits, and the Starter plan is $19.99/month but only allows 2,000 tasks.
Does Integrately have project management features like Backlog?
No. Integrately is an automation tool. It connects apps like Trello or Asana but doesn't manage projects itself. Use it to move data into your project management tool.
Which has better customer support?
Integrately is frequently praised for proactive, hands-on support. Their team builds custom automations for users. Backlog by Nulab Inc offers standard email support, with dedicated help on higher plans.
Can I use both Backlog by Nulab Inc and Integrately together?
Yes, they can complement each other. You could use Backlog by Nulab Inc for project management and Integrately to automate data syncs between it and other tools like Google Sheets.
Which is better for developers?
Backlog by Nulab Inc is built for developers. It has built-in Git/SVN, issue tracking linked to code, and project planning tools. Integrately is for automating tasks between development tools.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.