Salesforce Alternatives

In the dynamic world of CRM and business solutions, Salesforce has been a powerhouse, assisting countless businesses in streamlining their operations and enhancing customer relationships. However, as the CRM landscape continues to evolve, a myriad of alternatives are making their mark, each tailored to cater to specific business needs and challenges. 


This guide is your comprehensive resource to the top Salesforce competitors, ensuring you’re well-equipped to evaluate and find the platform that aligns with your business’s unique requirements. Dive in to explore these alternatives and ensure you’re leveraging the best CRM solution for your business, whether you’re considering the robust capabilities of Close CRM or another competitor.

The best Salesforce alternatives ranked by rating

Below you might find better alternatives to Salesforce that may meet your requirements. Carefully review the advantages and disadvantages, take note of the rating and any available coupon codes. You can also identify software that provide a free trial.
11 Capsule CRM review

Capsule CRM Review – CRM Made Simple

In this Capsule CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
Build stronger customer relationships, make more sales and save time
Capsule CRM is a great tool for businesses of all sizes as it can help them save time and increase productivity. This platform offers a variety of options that may be customized to meet your company's unique requirements.
Customer support
8.9
Value for money
9.1
Ease of use
9.2
Features
9.3
PROS:
  • 30-day free trial without credit card
  • Affordable rates
  • Integrated with 2000+apps
  • Simple and easy-to-use dashboard
  • Provide a mobile app for both Android and ios
CONS:
  • The professional plan includes limited features
  • Does not offer a free plan
12 Shape review

Shape Review – Automate your business

In this Shape review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
The best pre-built marketing suite
Shape is automated sales and marketing software with configurable pre-built components. The user-friendly interface empowers your staff and integrates all parts of your organization into a single AI platform.
Customer support
8.8
Value for money
9.3
Ease of use
9.2
Features
9.1
PROS:
  • 500+ easy-to-use features
  • Ideal integrated dashboard
  • Branded client portal
  • Multiple productivity tools
  • Perfect for text marketing
CONS:
  • No annual subscription
  • No free plan
13 orderry logo

Orderry Review – All-In-One Solution For Service Business

In this Orderry review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
Manage your service business with ease
Orderry is a software for service businesses. Orderry stores customer data, tracks orders and schedules work orders. It also has CRM features that help manage your customer relationships.
Customer support
9
Value for money
9.5
Ease of use
9
Features
9
PROS:
  • The interface is fast
  • Ready made templates for your business
  • Free trial
  • Cheap pricing
CONS:
  • Cloud solution only
14 Freshsales Review

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9
A CRM tool made by FreshWorks
Freshsales is a perfect choice if looking for a simple yet effective CRM solution. Even if you are a startup, you have nothing to worry about a steep learning curve. Plus, your sales teams will appreciate the amount of time they can save while avoiding potential issues.
Customer support
9
Value for money
9
Ease of use
9
Features
9
PROS:
  • Smooth Customer Experience 
  • Better Customer Engagement
  • Advanced AI Capabilities
  • Email Open - and Click Rates Tracking
  • IMAP - Compatible Email Account Connectivity
  • Easy Workflow Setup
  • Customizable Reports
CONS:
  • The Free Plan lacks reports
  • Determining the best plan for your business needs can be time consuming
  • The software has fewer integrations compared to other options 
  • The lead generation tools are only accessible with Enterprise Plan
15 Freshworks CRM logo

Freshworks CRM Review – CRM for Sales and Marketing teams

In this Freshworks CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9
Read full review More details +
One of the most popular CRM
Freshworks is a cloud-based customer relationship management (CRM) system that helps small and medium businesses to organize and automate their sales, marketing, and customer service workflows. The CRM software can be accessed online or on mobile devices.
Customer support
9
Value for money
9
Ease of use
9.5
Features
8.5
PROS:
  • Easy to use and affordable
  • AI automation
  • 21 days free trial
  • Visual sales funnel
CONS:
  • Other platforms has more integrations
  • Other CRMs better suite for large businesses
16

Propovoice Review, Pricing, Features with Pros and Cons

In this Propovoice review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9
All in One Client Management System on WordPress
Unlock the full potential of your WordPress site with Propovoice, a versatile CRM and invoicing plugin that stands out in the digital realm. Propovoice offers a suite of advantages, including a user-friendly interface, comprehensive client management, efficient task handling, and seamless integration with various payment gateways. Ideal for small to mid-level agencies and freelancers, it transforms the complexities of client relationships and project management into a streamlined and enjoyable experience. With its robust features and customization options, Propovoice ensures that your business operations are not just managed, but optimized for success.
Customer support
8.8
Value for money
9
Ease of use
9.1
Features
9.2
PROS:
  • Comprehensive features
  • Cost-effective
  • Efficient task management
  • User-friendly interface
  • Offers a good degree of customization
CONS:
  • Learning curve
  • Feature overload
  • Integration limitations
  • Limited support and updates
17 Salesforce review

Salesforce Review – The Customer Company #1 CRM

In this Salesforce review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9
Grow your revenue by up to 29% with Salesforce
Salesforce is a cloud-based Customer Relationship Management (CRM) platform that enables businesses to manage customer data, sales operations, marketing campaigns, and more. It provides a diverse infrastructure of software products designed to help teams from different industries, including marketing, sales, IT, commerce and more. It offers a wide range of features including personalizing customer experiences, unifying teams, extending Salesforce with apps and solutions, and more.
Customer support
8.8
Value for money
9.2
Ease of use
7.9
Features
9.9
PROS:
  • Sales forecast and advanced analytics
  • Lead assignment, routing, and scoring software
  • High-customizable interface
  • Powerful CRM (tons of features)
  • Add/remove features
CONS:
  • Hard for beginners (difficult learning scope)
  • Old looking interface
18 Sage CRM review

Sage CRM Review – Manage every customer relationship

In this Sage CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9
Manage every customer relationship with Sage CRM
Sage CRM is the ultimate customer relationship management program designed to help companies of all sizes manage their client contacts, sales processes, marketing campaigns, and customer support activities with ease. With its centralized platform, businesses can streamline their operations and promote growth.
Customer support
8.8
Value for money
8.8
Ease of use
8.9
Features
9.3
PROS:
  • Comprehensive Customer Management
  • Customization and Flexibility
  • Integration Capabilities
  • Analytics and Reporting
  • Mobile Access
CONS:
  • Hard to learn at first
  • Cost is high
19

Hubspot Review – Digital Marketing tools

In this Hubspot review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.6
Get traffic and marketing information on your competitors
SimilarWeb is an online competitive intelligence tool that provides traffic and marketing information for all websites. The tool provides users with a quick overview of a site's traffic, ranking and user engagement. Users can search for data by entering the URL of a specific site or by searching by category by industry or by country, where the 50 most popular sites are listed.
Customer support
9
Value for money
9.5
Ease of use
10
Features
10
PROS:
  • Get essential and valuable data
  • Free plan
  • Powerful tool to spy on your competitors
CONS:
  • Expensive plan for small website
  • Poor data quality for small websites
20 pipedrive logo

Pipedrive Review – Project Management Platform

In this Pipedrive review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
8.8
Versatile and robust project management software
Pipedrive is a cloud-based project management platform that is popular among companies looking for a solution to their budgeting needs. It’s easy to use and offers features that make it easy for teams from different departments work together towards a common goal.
Customer support
8.5
Value for money
8.5
Ease of use
9
Features
9
PROS:
  • Many powerful features
  • Mobile apps
  • Easy to use
  • Free plan available
  • AI Task planning
CONS:
  • Complicated pricing
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Salesforce vs... (Comparisons with its competitors)

You can read our in-depth comparisons with Salesforce and its competitors, you will better understand which one you need without having to try them.

Everything you need to know

Looking for alternatives to Salesforce? Discover a range of CRM software options that can be the perfect match for your business needs and help boost productivity.

There are several Salesforce alternatives that businesses can consider if they find Salesforce’s extensive features overwhelming or its pricing structure beyond their budget. Some of the top alternatives include SAP Sales CloudMonday Sales CRMHubSpotMicrosoft Dynamics 365Pipedrive, and more.

These alternatives offer features such as comprehensive reporting, collaboration tools, inbound marketing capabilities, integration with the Microsoft ecosystem, and sales process management.

When selecting a Salesforce alternative, businesses should consider factors such as their specific needs, industry focus, integration requirements, and customer support preferences.

Ultimately, Salesforce remains a strong choice for businesses of all sizes that require a comprehensive CRM solution, especially for those with complex sales cycles and extensive data management needs.

Key Takeaways:

  • There are several Salesforce alternatives available for businesses.
  • SAP Sales CloudMonday Sales CRMHubSpotMicrosoft Dynamics 365Pipedrive, and more are some top alternatives to consider.
  • These alternatives offer features like comprehensive reporting, collaboration tools, and sales process management.
  • Businesses should consider specific needs, industry focus, integration requirements, and customer support preferences when selecting a Salesforce alternative.
  • Salesforce remains a strong choice for businesses requiring a comprehensive CRM solution.

SAP Sales Cloud: A Powerful Enterprise CRM Solution

Seeking a powerful enterprise CRM solution? Explore SAP Sales Cloud, one of the best Salesforce competitors, and compare its features, benefits, and capabilities in this CRM software comparison. SAP Sales Cloud is a comprehensive customer relationship management platform specifically designed for enterprise-level businesses. It offers a wide range of features and functionalities that empower organizations to streamline their sales processes, enhance customer interactions, and drive revenue growth.

Key Features and Benefits:

  • Comprehensive Reporting: SAP Sales Cloud provides robust reporting capabilities, allowing businesses to gain valuable insights into their sales performance, customer behavior, and market trends. This data-driven approach enables effective decision-making and strategy development.
  • Collaboration Tools: With SAP Sales Cloud, teams can collaborate seamlessly, share information, and align their efforts. This enhances communication and teamwork, resulting in improved productivity and customer experience.
  • Inbound Marketing Capabilities: Integrating marketing efforts with CRM, SAP Sales Cloud enables businesses to manage their marketing campaigns, track leads, and nurture customer relationships effectively. This integrated approach helps businesses achieve better marketing ROI and customer engagement.
  • Integration with Microsoft Ecosystem: SAP Sales Cloud offers seamless integration with the Microsoft ecosystem, including Outlook, Office 365, and Teams. This integration ensures a seamless flow of data and communication, enhancing user experience and productivity.
  • Sales Process Management: The platform provides robust tools for managing sales processes, from lead generation to deal closure. With features like opportunity management, pipeline tracking, and forecasting, SAP Sales Cloud enables businesses to streamline their sales operations and drive revenue growth.

CRM Software Comparison:

CRM PlatformKey FeaturesBenefits
SAP Sales CloudComprehensive reporting, collaboration tools, inbound marketing capabilitiesintegration with Microsoft ecosystem, sales process managementGaining valuable insights, enhancing productivity and teamwork, achieving better marketing ROI and customer engagement, seamless data flow and communication, streamlining sales operations
Other Salesforce AlternativesVaries based on the platformVaries based on the platform

When considering Salesforce alternatives, it is crucial for businesses to evaluate their specific needs, industry focus, integration requirements, and customer support preferences. While Salesforce remains a strong choice for comprehensive CRM solutions, platforms like SAP Sales Cloud provide powerful enterprise-level features and capabilities. Explore the options available and choose the CRM that best aligns with your organization’s objectives, workflows, and growth plans.

Monday Sales CRM: Boost Sales Efficiency and Collaboration

Consider Monday Sales CRM as one of the top CRM tools that can be a popular alternative to Salesforce, with its ability to boost sales efficiency and collaboration. With Monday Sales CRM, businesses can streamline their sales processes and enhance team collaboration, resulting in improved productivity and better customer relationships.

One of the key features of Monday Sales CRM is its intuitive interface, which makes it easy for sales teams to manage leads, track deals, and organize customer information. The platform offers customizable pipelines and stages, allowing businesses to tailor their sales processes according to their specific needs. This flexibility ensures that sales teams can easily adapt the CRM to fit their workflows, resulting in greater efficiency and effectiveness.

In addition to its sales management capabilities, Monday Sales CRM also offers powerful collaboration tools. Teams can collaborate in real-time, sharing important updates, notes, and documents within the CRM platform. This fosters effective communication and knowledge sharing, enabling teams to work together seamlessly towards their sales goals.

Key Features of Monday Sales CRM:Benefits for Businesses:
Intuitive interfaceEasy adoption and minimal training required
Customizable pipelines and stagesAdaptability to fit specific sales processes
Real-time collaborationImproved team communication and knowledge sharing
Advanced reporting and analyticsData-driven insights for better decision-making
Integration with popular business toolsSeamless workflow integration and efficiency

Businesses looking for a Salesforce alternative that prioritizes sales efficiency and collaboration should consider Monday Sales CRM. Read our CRM software reviews to find out more about the features, benefits, and customer feedback of Monday Sales CRM.

HubSpot: A Comprehensive CRM Solution with Inbound Marketing Capabilities

Looking for an alternative CRM solution with marketing capabilities? HubSpot offers a comprehensive CRM solution that seamlessly integrates with the Microsoft ecosystem, making it a top choice for businesses seeking to align marketing efforts with customer relationship management.

HubSpot’s CRM platform provides a range of features designed to streamline marketing efforts and enhance customer engagement. With its inbound marketing capabilities, businesses can attract, engage, and delight customers with personalized content and targeted campaigns. By leveraging HubSpot’s tools for email marketing, lead nurturing, and social media management, businesses can drive effective marketing strategies and generate quality leads.

One of HubSpot’s key strengths is its integration with the Microsoft ecosystem. This integration allows for seamless data synchronization between HubSpot and Microsoft products such as Outlook, Teams, and Dynamics 365. It enables businesses to leverage their existing Microsoft infrastructure while harnessing the power of HubSpot’s CRM features.

Table: Key Features of HubSpot CRM

FeatureDescription
Inbound MarketingAttract, engage, and delight customers with personalized content and targeted campaigns.
Email MarketingCreate and execute email marketing campaigns to nurture leads and drive conversions.
Social Media ManagementManage and monitor social media channels to enhance brand presence and engage with customers.
Microsoft IntegrationSeamlessly synchronize data between HubSpot and Microsoft products for enhanced productivity and collaboration.

In summary, HubSpot offers a comprehensive CRM solution with powerful inbound marketing capabilities and seamless integration with the Microsoft ecosystem. It is an excellent alternative to Salesforce for businesses looking to align marketing efforts with customer relationship management. By leveraging HubSpot’s features and integration, businesses can enhance their marketing strategies, improve customer engagement, and drive growth.

Microsoft Dynamics 365: A Powerful CRM with Sales Process Management

Explore Microsoft Dynamics 365 as a powerful alternative to Salesforce, with its robust CRM features and sales process management capabilities. With Microsoft Dynamics 365, businesses can streamline their sales processes and drive productivity. This top CRM platform offers comprehensive reporting, collaboration tools, and integration with the Microsoft ecosystem, making it a popular choice for businesses seeking a fully integrated CRM solution.

In addition to Microsoft Dynamics 365, another top CRM platform to consider is Pipedrive. Pipedrive is known for its user-friendly interface and focus on sales process management. It offers intuitive features that help businesses track leads, manage pipelines, and close deals effectively. Pipedrive’s customizable dashboards and automation capabilities make it a valuable tool for streamlining sales processes and improving efficiency.

Key Features of Microsoft Dynamics 365:

  • Comprehensive reporting and analytics for data-driven insights
  • Collaboration tools for enhanced team productivity
  • Integration with the Microsoft ecosystem, including Outlook, Excel, and Teams
  • Advanced sales process management to streamline workflows

Key Features of Pipedrive:

  • User-friendly interface for easy adoption and navigation
  • Customizable dashboards to visualize sales performance
  • Automation capabilities to automate repetitive tasks
  • Lead tracking and management for efficient lead nurturing

When considering Salesforce alternatives, businesses should evaluate their specific needs and requirements. While Salesforce remains a strong choice for comprehensive CRM solutions, Microsoft Dynamics 365 and Pipedrive offer compelling features and benefits for businesses seeking viable alternatives. Choose the CRM platform that aligns with your sales processes, integrates seamlessly with your existing tools, and provides the level of support you require for successful implementation and ongoing management.

CRM PlatformKey Features
Microsoft Dynamics 365Comprehensive reporting, collaboration tools, integration with Microsoft ecosystem, sales process management
PipedriveUser-friendly interface, customizable dashboards, automation capabilities, lead tracking and management

Conclusion

In conclusion, choosing the right Salesforce alternative that aligns with your business needs and boosts productivity is crucial. While Salesforce remains a strong choice for comprehensive CRM solutions, weighing factors such as specific needs, industry focus, integration requirements, and customer support preferences is essential. Explore the mentioned alternatives to find your perfect CRM match!

There are several Salesforce alternatives that businesses can consider if they find Salesforce’s extensive features overwhelming or its pricing structure beyond their budget. Some of the top alternatives include SAP Sales Cloud, Monday Sales CRM, HubSpot, Microsoft Dynamics 365, Pipedrive, and more. These alternatives offer features such as comprehensive reporting, collaboration tools, inbound marketing capabilities, integration with the Microsoft ecosystem, and sales process management.

When selecting a Salesforce alternative, businesses should consider their specific needs, industry focus, integration requirements, and customer support preferences. Each alternative offers unique benefits and capabilities that cater to different business requirements. While Salesforce is suitable for businesses with complex sales cycles and extensive data management needs, these alternatives provide viable options for businesses of all sizes.

Ultimately, the decision to choose a Salesforce alternative should be based on a thorough evaluation of the specific needs and objectives of the business. By exploring different alternatives and considering the factors that are important to your organization, you can find the perfect CRM match that will enhance your productivity, streamline your processes, and support your business growth.

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