Pipedrive Review – Project Management Platform

In this Pipedrive review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
8.8/10 (Expert Score)
Product is rated as #11 in category Project Management
8.8Expert Score
Versatile and robust project management software

Pipedrive is a cloud-based project management platform that is popular among companies looking for a solution to their budgeting needs. It’s easy to use and offers features that make it easy for teams from different departments work together towards a common goal.

Customer support
Value for money
Ease of use
  • Many powerful features
  • Mobile apps
  • Easy to use
  • Free plan available
  • AI Task planning
  • Complicated pricing

User reviews

There aren’t many CRM tools that pay too much attention to ease of use. Developers, in an effort to add functionality to the app, end up over-crowding things for the end user. This makes it a hassle for beginners to learn the app.

However, Pipedrive completely changes things up and remains one of the easiest to use CRM tools on the market. Let’s get into our Pipedrive review and see why companies worldwide are switching to it as their primary CRM.

Read further to learn more about Pipedrive, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Quick Overview

What is Pipedrive?

A team of salespeople specifically made Pipedrive for fellow salesmen. They noticed that there wasn’t a CRM app offering the services they were looking for. Therefore, they decided to create one!

They noticed that there wasn’t a tool in the market that could help them do what they wanted. So, to fill in the gap the market had, they introduced Pipedrive. The app saw a sudden rise in popularity as it was something completely new.

With that said, Pipedrive is currently being used by 95,000 companies globally. And, by the time you’re done reading the long list of features below, you’re probably going to add another company to that 95,000.

Pipedrive is a CRM made with the user’s convenience in mind. Here’s our Pipedrive review showing exactly why this software is worth the purchase.

Pipedrive Review - Project management #Ciroapp

Pipedrive specifications

FeaturesAI sales assistant / Analytics / Automations / CRM Marketing / Contact management / Mobile app / Time Tracking
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesDeutsch / Dutch / English / French / Portuguese / Spanish
Website URLVisit official website
Support linkSupport page
Live chatYes
Company address490 1st Ave South, Suite 800 St. Petersburg, Florida 33701, USA
Year founded2010


Pipedrive pricing: How much does Pipedrive cost?

Pipedrive essential plan costs you $12.50 per month. You can save money up to 17% by subscribing annually.

Pricing rangeFrom $12.50 to $99 per month
Pricing typesAnnual subscription / Monthly subscription
Free planNo
Free trialYes, 14 days
Money back guaranteeNo
Pricing page linkSee plans

Pipedrive pricing plans


The Pipedrive pricing is divided into four packages: Essential, Advanced, Professional, and Enterprise. They cost $12.50, $24.90, $49.90, $99 respectively. The prices mentioned above the ones that Pipedrive charges when you pay monthly. However, an important thing to note is that these prices are for the monthly billings. If you pay annually, the cost will go further down up to 17%. To make sure that the app is what you’re looking for, you can try out the app for free for 14 days.


Pipedrive features: What can you do with it?

Knowing what a software can do is the most important thing. Find out in this Pipedrive review what this project management software can do.

Visualizing Sales

In sales, every lead is carried through certain steps. These steps start from the moment you get a call from a potential customer to their first purchase. However, it is your job as a sales representative to ensure that you carry them through the right steps to secure the sale. You can track progress with each client, their win probability, expected close date, and track them as you take each customer through your sales pipeline. This feature is amazing if you haven’t been securing sales but still want to show your progress to superiors about what you’ve been spending time on.

Keep Track of Communication

If you’re having trouble managing your time between multiple clients, you could do a lot with Pipedrive. The app’s major goal is to optimize the way you’re spending your time communicating with clients. It’s very easy to get sidetracked introducing the ‘human element’ into your workflow. A single misstep, and you just spent 2 hours on call with a lead with a low percentage of converting. That is what Pipedrive helps to try and avoid. It tracks your calls, emails, and contact history to make sure you’re where you need to be.

Moreover, the record-keeping feature of the app is also pretty nice to have. You can save contacts as ‘people’ and ‘organization’ depending on how you communicate with them. You can also link people with their organization to make things easier to remember. Also, you can import contacts from spreadsheets too, which is extremely convenient if you were working manually with Excel before using Pipedrive.

Sales Assistant

Do you need an assistant to automate the tasks that are too menial for you to be spending time on? If so, the AI-powered sales assistant on Pipedrive could be exactly what you’re looking for. It helps you boost your performance by taking certain daily tasks off your hands and automating them. Moreover, the app also gives you suggestions that you can use to boost your productivity. Pipedrive doesn’t just save time. It makes sure that you can further optimize your workflow.

Details Insights

If you’re doing everything right but still can’t figure out why you can’t land some sales, the answer could be Pipedrive’s insights and reports. The app analyzes your entered data and figures out exactly why you’re missing out on clients. Furthermore, it provides some direction on things that you can improve to make your sales process a bit more efficient.


The security of this CRM is something that not many products on the market are offering. Pipedrive is made to ensure that every bit of information being accessed in your workplace goes into the hands of people who have to deserve to access it. You can try every account login and see everyone that is accessing your company data in real-time.

Moreover, you can receive notifications about user logins and activities in the past 60 days. This can help you determine if any suspicious locations are accessing your CRM. Some other tools like whitelisting IPs, time-restricted access, two-factor authentication, etc., to strengthen your workplace data security further. Your client list is one of the most valuable assets. In the wrong hands, that information could cost you millions.

Integrations and Compatibility

To make things much easier for you, the app has many integrations with third-party team platforms like Xero, Asana, Slack, Panda Doc, etc. Pipedrive wants to make sure that you never have to click away from the app window for your third-party necessities.

Pipedrive isn’t an app that has you hooked to a laptop or a computer all the time. You’re free to use it on the go! Pipedrive is available on Android and iOS devices, ensuring that you’re never disconnected from your clients and miss a sale.


Pipedrive review: Why you should use it?

Pipedrive is indeed one of the finest CRMs on the market. There aren’t many other tools that can match its functionalities and make it so well-rounded for the general salesman. If your sales team is having trouble keeping up with all the leads, Pipedrive could be the tool they’re looking for.


  • Easy to Use: The best part about this app that we’ve repeatedly discussed throughout the Pipedrive review is its ease of use. Folks that are not tech-savvy will particularly enjoy onboarding with this application. Just a few minutes of tinkering around will be all you need to get a descriptive introduction to Pipedrive and its features.
  • Amazing Compatibility: Pipedrive’s amazing features aren’t just limited to desktop applications. They go above and beyond to deliver quality CRM services to your phone as well. The app has compatibility with Android and iOS devices, delivering the same quality CRM experience to your smartphones.
  • Top-Notch Security: Pipedrive CRM offers some of the finest security options we’ve ever seen. While other apps just stick to basic two-factor authentication, Pipedrive has advanced options like IP whitelisting, time-restricted access, and many more security features. Unauthorized personnel is not getting into your company data through Pipedrive.


It wouldn’t be a proper Pipedrive review without the cons, would it? There’s a lot of right with the app, but there are things that the app can improve.

Contact Get Messy: Pipedrive does try to solve the problem of organizing leads by giving you the option to save contacts as ‘People’ and sort them into respective organizations. However, there’s still no functionality that separates dead leads from new ones. You’ll have to manually go through your contacts and delete older leads to separate them from new ones. If there was a way to make the contact list on the app less messy, there’s not much we’d have to complain about Pipedrive.


Pipedrive Alternatives

Before subscribing to Pipedrive, it’s always a good idea to check out the competition and find the best project management softwares for your needs. You can find the Pipedrive’s alternatives here.

Here are some versus to compare Pipedrive with its competitors:


Frequently Asked Questions

What is pipedrive best for?

Pipedrive is a business-focused CRM solution that also acts as an account management tool, capable of supporting marketing and the entire sales process. Pipedrive’s initiative automatically tracks and organizes calls and emails, and syncs schedules across devices.

What is better than pipedrive?

Monday. Compared to Pipedrive, it provides a wider range of functionality. This CRM and sales solution doubles as marketing and customer service software

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8.8 / 10