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Toggl

Toggl

Data-driven time tracking maximizes productivity and revenue.

#7 dans Time tracking
1 min read · Updated 10/4/2025
Toggl homepage screenshot

At a glance

Quick overview for Toggl: rating, pricing summary, key features, and highlights.

Ciroapp review

2.6
Generous Free Tier, Unstable Service Reliability.

Toggl offers a feature-rich, cross-platform tracking tool emphasizing custom reports and enterprise integration for teams up to five users under the Free plan. We appreciate the clear pricing and the potential for deep profitability analysis in higher tiers. Overall, reliability concerns and extremely poor customer support repeatedly expressed by recent users indicate caution is necessary before large-scale deployment.

Pros

  • Pro:Generous and permanent Free plan, supporting up to five users.
  • Pro:Effective cross-platform sync across web, desktop, and mobile devices.
  • Pro:Offers advanced enterprise features like SSO and integrations with Jira/Salesforce.
  • Pro:Simple user interface makes basic time tracking easy to adopt.

Cons

  • Con:Extremely poor customer service, often non-responsive to urgent inquiries.
  • Con:Users report significant product deterioration, including laggy UI and data loss/bugs.
  • Con:Lacks core features needed by freelancers (e.g., tracking billed vs. unbilled time).
  • Con:Sales team has been accused of harassing users on the Free plan.
Free trial
Yes — 30 days
Range: $0–$18/month (per user)Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Toggl review, pricing, features, pros & cons

Are you tired of time tracking data that doesn't actually help your business? 😩 It’s frustrating when you can't confidently manage team capacity or resource allocation. Toggl meets these needs, offering the only time tracking software that uses your data to build custom reports.

This approach helps you maximize productivity and revenue.

What is Toggl?

Toggl is time tracking software designed specifically for organizational teams. It is built around the idea that raw data must translate into actionable business insights. ✅ Toggl specializes in building custom, detailed reports directly from your team's tracking data.

This tool is especially suited for managing larger and enterprise teams. It provides the flexible reporting required for employees and projects across departments. By ensuring easy time tracking adoption, Toggl gives you the accurate data needed to make strong, confident decisions.

Toggl Key Features

📊 Custom Business Intelligence Reports

Toggl translates raw time data into actionable business insights. It focuses on delivering comprehensive custom reports tailored to business needs, helping you stop guessing and start making confident decisions.

You gain clear insights into both task and project duration. This knowledge is crucial for optimizing resource allocation and capacity across all your departments. Toggl serves as a highly reliable intelligence engine for financial and operational oversight.

✨ Financial Accuracy and Profitability Tracking

Quickly pinpoint project profitability using detailed financial reports. Toggl allows you to track revenue across specific projects, clients, and entire teams at a glance.

The system handles accurate billing and team-level revenue tracking. You can manage billable rates and set realistic project time estimates effectively. This ensures you maximize overall revenue potential by easily identifying areas for efficiency improvements.

✨ Manage Team Capacity and Workload

Resource allocation and large team management are simplified with real-time views. Toggl provides precise data focusing on your team's current workload and their productivity levels.

Managers get real-time progress updates for every ongoing task and project. Generating custom workload reports prevents teams from becoming over-committed. The system is designed to provide visibility while also supporting high time tracking adoption among employees.

✅ Built-in Data Accuracy and Approvals

Trust your time tracking data entirely, thanks to features designed to ensure accuracy. Toggl checks data integrity before it is used for billing or high-level reporting.

Key features include Timesheet reports with mandatory approval workflows. This mechanism guarantees that managers confirm tracked time is correct and compliant with project standards. Advanced plans offer features like Timesheet approvals and scheduled reports for better administrative control.

✨ Seamless Workflow Integration

Toggl easily integrates with your preferred applications and existing technology stack. It offers smooth integration with over 100 available tools right out of the box. Teams can continue working in their preferred environment while tracking time accurately.

Companies needing deep customization can leverage the powerful API for custom solutions. Enterprise clients benefit from specific integrations with systems like Jira and Salesforce, and they can implement Single Sign-On (SSO) for easy access and security.

✨ Flexible Automated Time Tracking

Time tracking must be effortless to guarantee widespread usage across your company. Toggl promotes high adoption rates through its flexible and simple tracking methods.

The system supports automated time tracking, significantly reducing the amount of manual entry required. Employees can track their hours seamlessly across multiple platforms. This includes access via web, dedicated desktop apps, and mobile applications.

Use Cases

📊 Making Confident Resource Allocation Decisions

It's often difficult to accurately gauge your team's capacity or workload. Toggl solves this by providing clear insights into how long tasks and projects really take. You track time easily, which produces reliable usage data. This data helps you manage resources and capacity much better, ensuring project deadlines are realistic.

You can move past guesswork to make highly confident staffing decisions. Custom workload and productivity reports highlight bottlenecks before they become major issues. This lets your managers distribute tasks fairly and efficiently.

💰 Tracking Financial Performance and Profitability

To maximize revenue, you need detailed financial clarity. Toggl enables you to create comprehensive custom financial reports. These reports help you instantly track profitability across clients, specific projects, and entire departments.

For service-based teams, you can assign billable rates directly within the system. This speeds up documentation and helps ensure the data used for invoicing is always accurate. You immediately know exactly where efficiency gains can be found.

✅ Ensuring Data Accuracy and Compliance

Accuracy is essential, especially for larger organizations managing complex client work. Toggl includes built-in data accuracy features to help maintain quality. Managers can use the Timesheet Approvals feature to verify employee hours before they are finalized.

This process ensures the data used for payroll, billing, or internal reporting is always trustworthy. By streamlining this approval flow, you reduce administrative effort while maintaining high compliance standards.

🔗 Scaling Time Tracking Across Your Enterprise Workflows

Scaling any new tool across a large workforce can be challenging. Toggl is designed for high adoption, even in complex corporate environments.

It offers automated time tracking options that fit seamlessly into existing routines. Plus, the platform integrates with over 100 tools, including specialized integrations for systems like Jira and Salesforce. This flexibility drastically lowers the barrier to entry, ensuring your employees actually use the system consistently.

⏱️ Streamlining Project Management and Estimates

How often do projects run over budget because initial estimates were wrong? Toggl provides the data needed to refine your estimation process over time. By accurately tracking real-time project progress, you build a historical database of resource usage.

Use this detailed history to set better project time estimates in the future. This visibility translates into firmer quotes and helps you better promise outcomes to your clients.

Pricing Overview for Toggl

Pricing range
$0–$18/month (per user)
Pricing types
Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing

Toggl operates on a per-user, per-month subscription model, starting with a permanent Free plan for teams up to five people. Paid tiers start at $9 per user per month, and customers can save 10% by choosing annual billing.

Plans & Pricing

Free

Monthly$0
Limit of 5 users
  • Free for up to 5 users
  • Key productivity insights
  • Time tracking on web, desktop, and mobile
  • Productivity reports
  • Calendars integrations
Sign up for free

Starter

Monthly$9
Per user per month
  • Accurate billing
  • Team-level productivity and revenue reports
  • Real-time project and task progress
  • Billable rates and project time estimates
  • Team collaboration features
Start 30-day trial

Premium

Monthly$18
Per user per month
  • Precise data on team productivity, billing, profitability and workload
  • Built-in data accuracy features
  • Fully customizable, flexible reporting
  • Timesheet approvals and Scheduled reports
  • Jira, Salesforce integrations
  • Single sign-on (SSO)
Start 30-day trial

Enterprise

MonthlyCustom Pricing
  • Expert onboarding and a dedicated Customer Success Manager
  • Tailored setup for your workflows
  • Priority support with faster response times
  • Custom solutions and Multiple workspaces
  • Volume discounts for large teams on annual plan
Book a demo

Toggl costs between $0 and Custom Pricing per month with four plans: Free at $0 (for up to 5 users), Starter at $9 per user per month, Premium at $18 per user per month, and Enterprise with custom pricing.

Let's break down what's included in each plan so you can find the perfect fit for your team. You can save 10% on paid plans by opting for annual billing.

Free

Price: $0 per month Websites Supported: Not explicitly stated Best For: Individuals or small teams up to 5 users Refund Policy: Not explicitly stated Other Features:

  • Key productivity insights
  • Time tracking on web, desktop, and mobile
  • Integration with 100+ tools

This plan is an excellent starting point if you are an individual or have a tiny team needing basic time tracking and productivity reports. You get essential insights for free, making it easy to try out Toggl's core functionality without commitment. It's great for tracking your hours and monitoring basic productivity.

Starter

Price: $9 per user per month Websites Supported: Not explicitly stated Best For: Teams requiring accurate billing and revenue reporting Refund Policy: Not explicitly stated (30-day trial available) Other Features:

  • Accurate billing and team-level revenue reports
  • Real-time project and task progress
  • Billable rates and project time estimates
  • Team collaboration features

The Starter plan is ideal if your team needs to move beyond simple tracking to managing finances. This tier offers necessary tools like accurate billing and real-time progress monitoring, ensuring you can manage profitability and projects more efficiently. Plus, you can start with a 30-day trial to make sure it's exactly right for you!

Premium

Price: $18 per user per month Websites Supported: Not explicitly stated Best For: Businesses needing deep profitability analysis and advanced reporting Refund Policy: Not explicitly stated (30-day trial available) Other Features:

  • Precise data on team productivity, billing, profitability, and workload
  • Built-in data accuracy features and Timesheet approvals
  • Fully customizable, flexible reporting
  • Single Sign-On (SSO), Jira, and Salesforce integrations

Choosing Premium gives you the "best value" and unlocks advanced reporting capabilities for deeper financial oversight. If your organization requires full control, scheduled reports, and integrations with enterprise systems like Jira and Salesforce, this plan provides the comprehensive feature set you need. Take advantage of the 30-day trial to experience the full power of Premium. ✨

Enterprise

Price: Custom pricing Websites Supported: Not explicitly stated Best For: Large teams and organizations needing custom, turnkey solutions Refund Policy: Not explicitly stated Other Features:

  • Expert onboarding and dedicated Customer Success Manager
  • Tailored setup for workflows and integrations
  • Priority support with faster response times
  • Volume discounts available on annual plans

The Enterprise solution is designed specifically for large operations that require a custom-built, turnkey time tracking environment. This plan includes personalized support, setup, and dedicated management to ensure seamless adoption and integration across multiple workspaces. If you need volume discounts and complex workflow support, contact their sales team for a demo.

Toggl ensures you can try their service risk-free. There is a robust Free plan permanently available for smaller teams, and both the Starter and Premium plans include a generous 30-day free trial. If you opt for an annual subscription on the paid tiers, you can save 10% on the total cost.

User Reviews

Toggl presents a highly split user experience, reflected in its current poor Trustpilot rating of 2.3. While many satisfied, long-term users praise the generous free tier, multi-platform accessibility, and simplicity for basic needs, recent feedback highlights significant reliability and support failures.

Current users report severe product deterioration, including a laggy UI, bugs, lost entries, and race conditions that mess up data 📉. The most consistent critical issue involves customer support, which users describe as non-responsive, sending generic emails, or being impossible to reach.

Several reviewers noted that support ignored multiple requests to delete personal data. Furthermore, some users reported unpleasant sales tactics harassing those on the free plan.

For freelancers managing finances, one key missing feature is the ability to mark time entries as billed/unbilled, making complex financial tracking difficult. Overall, while the core functionality is praised when it works, reliability and support issues create major concerns.

What users say elsewhere

User F.
· Trustpilot
5.0 / 5

I’ve been using the free version daily for about a year, and it’s fantastic for simple tracking. I use it for multiple projects and clients, relying on the keyboard shortcut to toggle the timer on and off. It’s definitely easy to use.

Sarah M.
· Trustpilot
1.0 / 5

Customer support never responds to emails. I cancelled my subscription right after the annual charge and sent four follow-up emails requesting a proration or refund. I have still not received any response back from the company.

No reviews yet.

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Why use Toggl?

Ready to transform how you view time tracking? 💡 Toggl is the ultimate tool for achieving strategic clarity and turning effort into profit. It's more than just a timer; it acts as a reliable financial and operational intelligence engine.

Here is how Toggl delivers real business impact:

  • Generate clear insights into task duration, allowing you to better manage resources and overall team capacity.
  • Create custom financial reports to quickly track profitability across your projects, clients, and entire teams.
  • Maximize overall productivity and revenue potential by understanding exactly where efficiency gains can be found.
  • Ensure high time tracking adoption across your workforce through flexible and easy-to-use automated tracking options.
  • Make highly confident decisions using accurate and customizable organizational reports.
  • Integrate smoothly with your existing workflows, offering over 100 available integrations and a powerful API.

Ready to transform your workflow with Toggl?

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Frequently Asked Questions

How many integrations does Toggl support, and are specific enterprise integrations included?

Toggl integrates with over 100 tools via browser extensions, even on the Free plan. Essential enterprise integrations like Jira and Salesforce are available if you subscribe to the Premium plan or higher.

Is Toggl priced per user or based on how often we use the software?

Paid Toggl plans use a strict per-user, per-month subscription model. This means the total monthly cost scales directly with the number of team members accessing the service.

What plans offer a free trial, and how long does it last?

Both the Starter ($9) and Premium ($18) paid tiers offer a generous 30-day free trial. You can also use the permanent Free plan for teams of up to five users without commitment.

Can I save money by choosing annual billing?

Yes, Toggl offers a 10% discount on the total cost if you choose annual billing. This savings applies to the Starter and Premium plans.

Does Toggl offer a money-back guarantee or refund policy?

Not explicitly stated on the official site. While 30-day trials are available, you should check their terms of service for specific refund or money-back details before purchasing.

What specific security or compliance features are available in the paid plans?

Users on the Premium and Enterprise plans gain access to Single Sign-On (SSO) functionality. The Premium plan also includes built-in data accuracy features to help assure report quality.

What is the maximum team size for the free plan?

The permanent Free plan is limited to teams of up to five users. If your organization grows beyond five people, you will need to upgrade to a paid tier like Starter or Premium.

How does the customer support responsiveness differ between plans?

Customers on the custom-priced Enterprise plan receive priority support with faster response times. Specific support level differences for the Free, Starter, and Premium tiers are not explicitly listed.

Is expert assistance available for setting up the software?

Yes, expert onboarding, tailored workflow setup, and a dedicated Customer Success Manager are included features. These services are exclusively available to Enterprise customers.

Which plan should we choose if our team requires accurate billing and revenue tracking?

The Starter plan is ideal for teams focused on accurate finance management. It includes billable rates, project time estimates, and comprehensive team-level revenue reports.

I need features like timesheet approvals, custom reports, and scheduling. Which plan includes these?

These advanced team management features start with the Premium plan. Premium includes fully customizable reports, data accuracy assurances, and the ability to schedule reports and handle timesheet approvals.

Can I use Toggl to track time against fixed-fee projects?

Yes, the ability to specifically manage and analyze fixed-fee projects is included in the Premium plan. This feature helps ensure accurate profitability diagnosis.

Ready to try Toggl? Check out the official site or pricing.
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