Clockify vs Toggl

Clockify provides the same core tracking functionality for unlimited users forever. This makes Clockify the clear winner for quickly growing startup teams. You only pay Clockify when you need advanced administrative features. Clockify's free plan includes the Timer, Timesheet, Kiosk, and basic Reports. You get billable rates without spending a single dollar. This generosity fuels widespread adoption and makes scaling simple. Toggl’s free plan is excellent but caps the team size at five users. If your sixth employee joins, you must automatically upgrade to Toggl's Starter plan at $9 per user. For teams anticipating rapid growth or needing highly affordable tracking beyond five people, Clockify is the definitive choice.

Clockify guarantees 24/7, 100% human-based customer support. Users frequently praise Clockify's technical support speed. Even technical issues are often resolved quickly, sometimes within seconds. Recent users report that Toggl's customer support is extremely poor or non-existent. Customers trying to cancel or request refunds often receive no response at all. This difference is the largest risk factor in choosing between the two platforms. Clockify offers a reliable safety net when issues arise. Toggl's failure to address critical user complaints about support and system bugs undermines confidence. Clockify is the significantly safer choice for reliable ongoing service.

Clockify offers a comprehensive workforce management suite starting with the STANDARD plan. Features include Time Off management, attendance tracking, and overtime calculation. PRO users gain access to Scheduling and resource forecasting tools, keeping everything in one place. Toggl focuses predominantly on time tracking metrics and deep financial reporting. It lacks these core internal HR management features like scheduling specific shifts or managing employee time off. If you are tracking time for internal payroll, compliance, or managing rotating shifts, Clockify is essential. Toggl requires you to handle these processes manually or use another application entirely. Clockify centralizes administrative control, simplifying life for HR and operations managers needing integrated visibility.

Toggl is designed primarily as a business intelligence tool for team performance. The Premium plan unlocks fully customizable, flexible reporting for deep profitability analysis. This is ideal for strategic financial oversight. Clockify provides robust reports focused on core financial tasks like budgeting and tracking costs/profit. Clockify's STANDARD plan integrates directly with QuickBooks for faster payroll and formal invoicing. The trade-off is complexity versus integration. Toggl gives you the raw data flexibility for analysts, but Clockify simplifies the billing process for billable services. Freelancers note Toggl’s frustrating inability to track billed versus unbilled time. Clockify’s integrated invoicing system handles the full billing lifecycle better.

Clockify streamlines billing by allowing you to generate professional invoices directly from billable hours. This feature is unlocked at the STANDARD tier ($5.49/month). Clockify also includes features like expense tracking and locking approved time entries to ensure finance data integrity. This makes the billing workflow seamless and reliable before client delivery. Toggl’s Starter plan ($9/month) includes billable rates and team-level revenue reports. However, Toggl does not explicitly list direct invoice generation from tracked time. If generating client invoices accurately and quickly is a primary goal, Clockify’s integrated suite offers greater utility and specific features earlier.

Clockify’s PRO plan allows large organizations to select their data region (EU, UK, USA, AUS). This is critical for regulatory and compliance requirements. Clockify ENTERPRISE also includes control accounts and a comprehensive audit log. This provides managers with complete oversight and tamper-proof security records. Toggl includes Single Sign-On (SSO) starting at the Premium tier ($18/month). This meets a key security requirement for larger teams seeking centralization. Clockify generally provides more comprehensive security and control features suitable for highly regulated or large global enterprises.