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ShipperHQ

ShipperHQ

Invest in checkout success and capture more sales.

#3 dans Ecommerce Shipping
2 min read · Updated 10/5/2025
ShipperHQ homepage screenshot

At a glance

Quick overview for ShipperHQ: rating, pricing summary, key features, and highlights.

Ciroapp review

4.1
Essential control for complex logistics problems.

We recognize ShipperHQ as a powerful solution for e-commerce platforms facing intricate shipping challenges and high cart abandonment rates. Overall, it provides the necessary automation and transparency needed to manage sophisticated rate calculation logic directly at the customer checkout.

Pros

  • Pro:Effectively reduces cart abandonment by offering transparent delivery options.
  • Pro:Allows full control over complex shipping rules (e.g., product restrictions, dimensional packing).
  • Pro:Features seamless integration with over 50 worldwide carriers.
  • Pro:Provides specific delivery dates and expedited shipping options at checkout.

Cons

  • Con:Specific tiered pricing is not publicly disclosed.
  • Con:Configuration of detailed shipping rules can be complex and time-consuming.
  • Con:Plan costs scale based on monthly rate lookup requests, limiting high-volume use on lower tiers.
  • Con:The product does not offer a standard money-back guarantee policy.
Free trial
Yes — 15 days
Range: Not explicitly statedFree trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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ShipperHQ review, pricing, features, pros & cons

Losing sales to abandoned carts is incredibly frustrating. In fact, you might lose 69% of potential sales right at the critical checkout step. ShipperHQ addresses this by showing customers the specific delivery dates and expedited options they demand.

This robust solution ensures a compelling shipping experience that consistently turns potential shoppers into completed sales. ✨

What is ShipperHQ?

ShipperHQ is a powerful solution that lives right in your online store's cart and checkout. It connects your e-commerce platform seamlessly to the carriers and logistics services you already rely on. Using your specific business logic, it calculates and displays the most compelling shipping options available to your customer.

It’s the top-of-funnel tool that creates unified logistics from the moment the order is placed to when it is fulfilled. This service is available across major platforms like Shopify, BigCommerce, Adobe, and more, and integrates instantly with over 50 worldwide carriers. ✅

ShipperHQ Key Features

💡 Clear Dates and Expedited Choices

Customers expect total clarity when shopping online. ShipperHQ ensures you meet these high expectations by displaying accurate delivery dates directly at checkout. This transparency is vital because 82% of shoppers prefer retailers who show specific dates.

The platform supports offering both same-day shipping and various expedited options. Since 65% of customers are willing to pay more for speed, offering tailored, reliable choices helps secure the sale immediately. Providing these satisfying options helps turn prospective customers into completed sales. 💡

✨ Centralized Logistics with Business Logic

ShipperHQ functions as the top-of-funnel solution for connecting your entire logistics chain. It lives securely in your cart and during checkout, where sales are often gained or lost. We use your specific business logic to make sure only the most compelling and correct options are displayed to the buyer.

This control is crucial if you handle complex inventory like perishables or products with restrictions. The system helps you define rules to control exactly what rates or options customers see based on the items they have chosen. This simplifies complex shipping management and ensures compliance without visible clutter.

✨ Seamless Cross-Platform Connectivity

The solution integrates instantly and professionally with over 50 carriers worldwide. This ensures you can utilize the logistics providers you already trust. It also connects seamlessly across all major e-commerce platforms.

ShipperHQ supports platforms like Shopify, Adobe Commerce, BigCommerce, and WooCommerce. For merchants with specialized operational software, the platform offers an SDK. This allows you to build custom integrations with your company’s ERP, OMS, or POS systems for unified logistics control.

✨ Driving Conversions with Rate Optimization

Shipping is a powerful tool to gain a competitive edge in your market. By customizing and managing rates intelligently, you can increase conversion rates by up to 50% at the checkout stage. Transparent and varied delivery options are essential for achieving this growth.

Additionally, the system helps you manage strategies like free shipping thresholds. We know that 91% of shoppers actively try to reach these limits before completing their orders. By managing this logic effectively, you encourage higher average order values and secure maximum revenue.

✅ Flexible Fulfillment Beyond Delivery

ShipperHQ supports advanced fulfillment methods that cater to modern shopping habits. This gives freedom to your customers and expands your revenue channels. A key feature is the ability to handle “Ship to Store” options.

You can easily set and manage rates for in-store pickup, making local service efficient for your business. The system also supports specialized shipping scenarios, such as configuring delivery options for transactions requiring FFL delivery. This flexibility ensures your checkout can handle almost any fulfillment requirement. ✅

✨ Improving Operational Efficiency and Trust

By providing an “Amazon-style checkout,” ShipperHQ ensures customers receive the highly transparent and automated experience they desire. This streamlined front-end process builds significant customer trust. When customers feel confident in their purchase, overall satisfaction improves.

Automating shipping logic also creates major internal workflow improvements. Brands using the service reported cutting their abandoned carts dramatically. Furthermore, the accuracy provided helps to significantly reduce customer service tickets related to shipping issues, allowing your team to focus on core operations.

Use Cases

🚀 Boosting Conversions with Real-Time Accuracy

Your customers demand speed and transparency. When they reach checkout, they expect to see reliable delivery timelines like leading retailers offer. ShipperHQ provides this Amazon-style checkout experience, showing specific delivery dates and numerous reliable options.

This transparency is crucial because 82% of shoppers prefer buying from stores that display actual delivery dates. Clear, compelling options help you capture more sales instantly.

📦 Solving Complex Product Fulfillment

If your product catalog includes variety, regulations, or specialized handling, traditional shipping calculations fail. We use customized business logic to manage these complexities efficiently. For example, if you sell perishables, the system restricts options to only show refrigerated transport or specific geographical zones.

This ensures the checkout only offers compliant and safe delivery methods for complex items.

🛒 Reducing Cart Abandonment Significantly

High cart abandonment is a major issue; unsatisfactory delivery options cause 45% of shoppers to leave. You can't afford to lose 69% of potential sales at the last step. Implementing ShipperHQ addresses this bottleneck by providing satisfying, clear options and accurate rates.

Merchants who provide this clarity have reported cutting their abandoned carts in half.

💰 Maximizing Revenue with Expedited Options

Many shoppers are willing to pay a premium for speed. In fact, 65% of buyers are ready to pay more for reliable expedited service. ShipperHQ makes sure you capture this immediate revenue. By displaying guaranteed delivery dates for Next-Day or 2-Day shipping, you turn a potential cost center (standard shipping) into a significant profit opportunity.

Expected outcome: Increase conversions up to 50% by leveraging premium services.

⚙️ Unifying Checkout and Back-End Logistics

Your logistics should run smoothly from the first click to fulfillment. ShipperHQ acts as the top-of-funnel solution, connecting your e-commerce platform with over 50 worldwide carriers instantly. For advanced needs, our SDK allows custom integration with internal systems like ERP, OMS, or POS.

☎️ Streamlining Customer Support and Efficiency

When shipping information is vague, customers call support seeking clarity. This strains your resources and workflow. By making delivery information fully transparent at checkout, you reduce guesswork and customer anxiety. This improved transparency significantly reduces customer service tickets, freeing your team to handle other critical business matters.

Tip: Use the system to manage rules for local pickup or Ship to Store options, adding even more control and service flexibility.

⬆️ Driving Higher Average Order Values

Most shoppers try to reach a free shipping threshold, seeking perceived value. You can harness this desire using targeted shipping rules. Set up intelligent rules that prompt customers near the limit to add a small item to qualify for free shipping.

This strategy helps increase conversion rates while ensuring profitable fulfillment logic is used.

Pricing Overview for ShipperHQ

Pricing range
Not explicitly stated
Pricing types
Free trial, Monthly subscription, Yearly subscription

ShipperHQ offers tiered subscription plans (Essentials to Enterprise) that scale based on your business’s complexity and shipping volume. While specific pricing is not publicly displayed, all self-service plans include a 15-day free trial and offer monthly or annual billing options.

Plans & Pricing

Essentials

MonthlyNot explicitly stated
YearlyNot explicitly stated
Usage scaled by monthly requests (2,000/mo) and carrier/rule count (2/5).
  • 2 Carriers
  • 5 Shipping Rules
  • 2,000 Monthly Shipping Requests
  • Select 1 Advanced Feature
  • 5 Boxes (Dimensional Packing)
  • 1 Location (In-Store Pickup)
Start free trial

Starter

MonthlyNot explicitly stated
YearlyNot explicitly stated
Usage scaled by monthly requests (5,000/mo) and carrier/rule count (4/30).
  • 4 Carriers
  • 30 Shipping Rules
  • 5,000 Monthly Shipping Requests
  • Select 2 Advanced Features
  • 30 Boxes (Dimensional Packing)
  • 2 Locations (In-Store Pickup)
Start free trial

Standard

MonthlyNot explicitly stated
YearlyNot explicitly stated
Usage scaled by monthly requests (10,000/mo).
  • 6 Carriers
  • 50 Shipping Rules
  • 10,000 Monthly Shipping Requests
  • Up to 3 Advanced Features
  • Basic + Phone Support
  • 20 Boxes (Dimensional Packing)
  • 10 Locations (In-Store Pickup)
Start free trial

Advanced

MonthlyNot explicitly stated
YearlyNot explicitly stated
Highest self-service limit for monthly requests (20,000/mo).
  • 8 Carriers
  • 100 Shipping Rules
  • 20,000 Monthly Shipping Requests
  • Up to 4 Advanced Features
  • Priority Dedicated Support
  • 100 Boxes (Dimensional Packing)
  • 20 Locations (In-Store Pickup)
Start free trial

Enterprise

MonthlyNot explicitly stated
YearlyNot explicitly stated
Custom limits, ideal for the largest operations.
  • Custom Feature Limit and Order Limit
  • Access to Enterprise-only Features
  • Shipping Strategy Consulting
  • Same-day Dedicated Support
  • Expert Setup Services Included
Speak to an Expert

ShipperHQ costs between Not explicitly stated and Not explicitly stated per month/year with 5 plans: Essentials, Starter, Standard, Advanced, and Enterprise.

ShipperHQ offers flexible plans designed to fit sellers on various e-commerce platforms like Shopify, Adobe, and WooCommerce. The limits on each plan focus on crucial metrics like the number of carriers, shipping rules, and monthly rate lookup requests.

Essentials

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Very low-volume sellers or new setups Refund Policy: Cancellation available anytime; no refund provided if canceled before next auto-renewal Other Features:

  • 2 Carriers
  • 5 Shipping Rules
  • 2,000 monthly shipping requests
  • Select 1 Advanced Feature

This plan provides the basic tools for managing shipping rates. It's best if you're just starting out and need simple rule configuration for a minimal number of carriers.

Starter

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Growing businesses with increasing shipping needs Refund Policy: Cancellation available anytime; no refund provided if canceled before next auto-renewal Other Features:

  • 4 Carriers
  • 30 Shipping Rules
  • 5,000 monthly shipping requests
  • Select 2 Advanced Features

Starter gives your growing business more space to expand complex shipping logic. You’ll get more feature selections for things like dimensional packing and more carrier support.

Standard

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Established SMEs needing robust shipping control Refund Policy: Cancellation available anytime; no refund provided if canceled before next auto-renewal Other Features:

  • 6 Carriers
  • 50 Shipping Rules
  • 10,000 monthly shipping requests
  • Up to 3 Advanced Features
  • Basic + Phone Support

Standard elevates your shipping efficiency with greater capacity and increased support options. This is a solid fit for businesses dealing with moderate fulfillment complexity.

Advanced

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: High-volume sellers and complex logistics operations Refund Policy: Cancellation available anytime; no refund provided if canceled before next auto-renewal Other Features:

  • 8 Carriers
  • 100 Shipping Rules
  • 20,000 monthly shipping requests
  • Up to 4 Advanced Features
  • Priority Dedicated Support with configuration assistance

This plan is ideal for mature e-commerce businesses that require maximum control over rates and extensive monthly rate lookups. You also benefit from priority dedicated support.

Enterprise

Price: Speak to an Expert Websites Supported: Not explicitly stated Best For: Large organizations with custom needs and high demands Refund Policy: Contracts are written on an individual basis Other Features:

  • Custom Feature Limit and Order Limit
  • Access to Enterprise-only Features
  • Dedicated Support (Same-day)
  • Expert Setup Services Included

Enterprise provides unlimited potential and dedicated, same-day support for your most complex shipping environment. Contact the sales team to discuss custom features and limits.

You can always try ShipperHQ before committing. All plans, except Enterprise, begin with a 15-day free trial. You have the flexibility to cancel self-service plans (Essentials, Starter, Advanced, Standard) at any time, but be aware that refunds are not provided for the remainder of a billing period if you cancel early.

User Reviews

ShipperHQ addresses the critical challenge of complex shipping logistics and customer expectations during checkout. The platform aims to deliver high accuracy in rate calculation, which is essential when integrating multiple carriers and adhering to specific product restrictions.

Users rely on ShipperHQ for reliability, as rate errors can severely impact conversion rates. Due to the inherent complexity of managing numerous shipping rules and advanced features (like dimensional packing), successful onboarding and configuration are key factors for new users.

The solution integrates strongly with major platforms like Shopify and BigCommerce, ensuring smooth operation. Although the value provided seems high, particularly for advanced needs, specific pricing details remain unavailable across the five tiered plans (Essentials through Enterprise).

Businesses generally adopt this platform to reduce cart abandonment and provide the transparent, 'Amazon-style' delivery options customers demand. 🚀

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Why use ShipperHQ?

Shipping isn't just a cost center; it's your next competitive advantage. ShipperHQ allows you to transform frustrating logistics into seamless and profitable sales processes. By managing your logic effectively, you gain crucial control and transparency where it matters most: the checkout.

Here’s why brands trust ShipperHQ to optimize their front-end sales experience:

  • Reduce Cart Abandonment: Highly accurate delivery dates and satisfying options help cut abandoned carts in half.
  • Increase Conversion Rates: You can boost conversions by up to 50% by featuring transparent delivery options and customized rates at checkout.
  • Simplify Complex Shipping: Easily handle logistics for specialized items, perishable goods, or products with restrictions using specific business rules.
  • Improve Customer Trust: Provide the expected 'Amazon-style checkout,' offering the transparency and fully automated experience customers desire.
  • Operational Efficiency: The system runs efficiently behind the scenes, improving employee workflow and significantly reducing customer service tickets.
  • Maximize Revenue: Capture guaranteed sales from the 65% of shoppers willing to pay more for reliable expedited delivery choices. 🚀

Ready to transform your workflow with ShipperHQ?

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Frequently Asked Questions

Which e-commerce platforms can ShipperHQ integrate with directly?

ShipperHQ directly integrates with major platforms like Shopify, BigCommerce, Adobe, Magento, WooCommerce, and Salesforce. For other systems, you can build custom connections using the provided ShipperHQ SDK.

How is usage measured, and what defines a 'Monthly Shipping Request'?

Usage scales based on your Monthly Shipping Requests. A request is counted every time a customer loads their cart or checkout page and generates a shipping rate calculation.

Does my plan limit usage based on the number of staff members or only shipping volume?

The structure is usage-based, relying on the volume of shipping requests, the number of carriers, and the amount of shipping rules you use. The plans do not appear to be limited by the number of users or seats.

What happens after the 15-day free trial period ends?

If you don't set up billing, your account will be deactivated, though your configuration settings are saved for at least 30 days. Be aware that Shopify users are automatically charged for the Standard Plan unless the app is uninstalled.

What is the policy for cancellation and requesting a refund?

You can cancel self-service plans at any time, whether you pay monthly or annually. ShipperHQ does not offer a refund for any time remaining in the current billing period after you cancel.

What kind of support is included with the different subscription levels?

Basic support is standard, but higher tiers include more dedicated help. The Standard plan includes phone support, Advanced provides Priority Dedicated Support, and Enterprise users get same-day dedicated support.

Is there available help for setting up or migrating my complex shipping logic?

Yes, configuration assistance is included starting with the Advanced plan. If you choose the Enterprise plan, expert setup services are included to help with initial migration and complex configurations.

Does ShipperHQ handle calculating duties and taxes for international orders?

Yes, Duties & Taxes calculation is a feature you can add on to automatically calculate costs at checkout. This feature works with any carrier that supports international shipping.

Does ShipperHQ offer the ability to print shipping labels once a rate is chosen?

No, ShipperHQ focuses on rate calculation at checkout and does not provide shipping labels. You must integrate the order and shipping data with your preferred fulfillment software to create labels.

Can I use ShipperHQ if my products require freight or LTL shipping?

Absolutely. The platform supports LTL Freight calculation to display live quotes, accessorial fees, and transit times for bulky or heavy products directly in the cart.

For which businesses is ShipperHQ the strongest fit?

It's best for e-commerce sellers with intricate shipping needs, such as managing perishable goods, restricted items, or complicated logistics like using multiple warehouse origins.

Is the full feature set available regardless of which e-commerce platform I use?

No, some e-commerce platforms may not support the full functionality of certain ShipperHQ features. The company constantly works with partners to maximize feature availability across all popular platforms.

Does the platform offer protection against carrier API outages?

Yes, ShipperHQ includes a Backup Carrier Rates feature. It automatically switches to a failover carrier during unexpected API issues or scheduled outages, ensuring rates are always shown.

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