ShipperHQ vs ShippingEasy
These two shipping platforms solve totally different problems for e-commerce stores. ShipperHQ manages complex rate calculations right at the checkout page. ShippingEasy focuses on post-purchase automation and cheaper label printing. You need both types of tools, but one comes first for your critical headache.
Essential control for complex logistics problems.
We recognize ShipperHQ as a powerful solution for e-commerce platforms facing intricate shipping challenges and high cart abandonment rates. Overall, it provides the necessary automation and transparency needed to manage sophisticated rate calculation logic directly at the customer checkout.
Pros
- Effectively reduces cart abandonment by offering transparent delivery options.
- Allows full control over complex shipping rules (e.g., product restrictions, dimensional packing).
- Features seamless integration with over 50 worldwide carriers.
- Provides specific delivery dates and expedited shipping options at checkout.
Cons
- Specific tiered pricing is not publicly disclosed.
- Configuration of detailed shipping rules can be complex and time-consuming.
- Plan costs scale based on monthly rate lookup requests, limiting high-volume use on lower tiers.
- The product does not offer a standard money-back guarantee policy.
Great Rates, Questionable Reliability.
We find ShippingEasy provides impressive carrier discounts and a generous free plan, making it financially attractive for small businesses. However, external feedback reveals critical deficiencies in support responsiveness and system reliability, which overshadow the platform's core benefits.
Pros
- Access to the industry's lowest USPS and heavily discounted UPS rates.
- The Starter plan is completely free for up to 25 shipments monthly.
- Powerful automation features consolidate orders from multiple stores quickly.
- Generous 30-day free trial allows risk-free testing of the paid tiers.
Cons
- Customer support is frequently reported as unresponsive across multiple channels.
- Some users experience technical flaws that lock them out of the account system.
- Reports cite difficulty obtaining credits or refunds for canceled labels.
- Users report unexpected charges from carrier adjustments (e.g., UPS).
AboutShipperHQ
ShipperHQ is a powerful solution that lives right in your online store's cart and checkout. It connects your e-commerce platform seamlessly to the carriers and logistics services you already rely on. Using your specific business logic, it calculates and displays the most compelling shipping options available to your customer. It’s the top-of-funnel tool that creates unified logistics from the moment the order is placed to when it is fulfilled. This service is available across major platforms like Shopify, BigCommerce, Adobe, and more, and integrates instantly with over 50 worldwide carriers. ✅
AboutShippingEasy
ShippingEasy provides a robust and easy-to-use platform specifically designed for merchants who sell products online. Whether you sell on your own website, through a marketplace, or in multiple places, this solution works for you. It automatically imports all your orders, putting everything in one centralized location so you can streamline your workflow.
Because the platform is built for ease—it's in the name!—you can ship faster and cheaper. This allows merchants like you to reclaim time and invest back into growing your business. Plus, ShippingEasy provides expert, unlimited support right from the start. ✅
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Core Function
ShipperHQ manages checkout rates for perfect accuracy; ShippingEasy automates label printing.
ShipperHQ functions right in your shopping cart before the purchase is complete. It uses business logic to ensure customers only see valid shipping options. This crucial step reduces frustrating cart abandonment. ShippingEasy operates post-purchase, handling order imports and fulfillment. It automates label creation quickly to make shipping efficient. The core difference is *when* the tool operates in the sales funnel. ShipperHQ focuses on pre-purchase conversion success. ShippingEasy focuses on post-purchase fulfillment efficiency. Most companies require a solution like ShipperHQ to feed accurate data into a fulfillment tool like ShippingEasy.
Label Printing & Discounts
ShippingEasy is built for savings and printing; ShipperHQ does not offer label generation.
ShipperHQ focuses purely on complex rate calculation and does not offer label printing capability. You must integrate with another fulfillment tool. ShippingEasy excels here, providing immediate access to the lowest USPS rates available. It also offers seriously discounted UPS rates for all users. If saving money on postage and printing labels quickly is your priority, ShippingEasy easily wins. ShipperHQ is only a sophisticated rate engine.
Complex Shipping Rules
ShipperHQ handles intricate LTL and dimensional packing rules; ShippingEasy handles simple parcels.
ShipperHQ is built for complexity with features like Dimensional Packing and LTL freight support. It handles complex inventory like restricted items. ShipperHQ allows up to 100 shipping rules even on its Advanced self-service plans. ShippingEasy focuses on standard shipping logistics and automation for general, simple parcels. Its rules are centered on efficient shipment processing. If your inventory is specialized, ShipperHQ is a non-negotiable tool for maintaining compliant logistics. ShippingEasy cannot handle this level of complexity.
Pricing Structure
ShipperHQ costs relate to website traffic; ShippingEasy costs relate to shipment volume.
ShipperHQ uses an opaque pricing structure driven by 'Monthly Shipping Requests' or rate lookups. Plans scale from 2,000 to 20,000 requests monthly. ShippingEasy uses a transparent, volume-based model starting free for 25 shipments every month. Paid plans clearly scale based on package volume. ShipperHQ’s costs are tied to website traffic, making budgeting harder if your conversion rates fluctuate. ShippingEasy’s cost directly relates to the orders you successfully fulfill, making it predictable.
Customer Support
ShipperHQ offers dedicated expert setup; ShippingEasy reviews report unresponsive support issues.
ShipperHQ offers advanced support options, including Priority Dedicated and same-day support on higher tiers. Expert setup assistance is available starting on the Advanced plan. ShippingEasy's paid tiers include 'unlimited expert help' via phone, email, and chat. Unfortunately, user reviews consistently cite terrible support, with ignored emails and billing issues lingering unresolved. ShipperHQ's focus on expert configuration and dedicated tiers suggests a more reliable support structure. ShippingEasy's poor user sentiment about reliability is a major concern.
Free Option
ShippingEasy provides a powerful free tier; ShipperHQ requires payment after 15 days.
ShipperHQ only offers a short 15-day free trial across all its complex tiers. You must move to a paid, usage-based subscription shortly thereafter. ShippingEasy offers a robust free Starter plan for any merchant shipping up to 25 orders monthly. The Starter plan includes discounted USPS rates and powerful automation tools. Low-volume businesses can use ShippingEasy's generous free plan forever while ShipperHQ requires a paid commitment immediately.
Our Verdict
Choosing between ShipperHQ and ShippingEasy is simple: they tackle opposite problems in logistics. ShipperHQ is the complex traffic cop for your storefront checkout. It ensures rate accuracy for complicated items like LTL freight and dimensional packing. If complex products or high cart abandonment plague your business, ShipperHQ is non-negotiable for success. ShipperHQ supports granular rules (up to 100+) preventing compliance errors before the sale. Its usage-based pricing reflects the heavy logic processing it performs. It requires more effort to set up but delivers specialized rate control. ShippingEasy is the efficiency expert, focused strictly on saving you money after the sale. It provides access to the lowest USPS rates and serious UPS discounts. Its simple, volume-based pricing, starting with a free tier, is ideal for parcel shippers. The deciding factor rests on your primary pain point: conversion or fulfillment cost. Use ShipperHQ if you need advanced checkout logic for specialized goods. Choose ShippingEasy if you need maximum postage savings and automated label printing for simple parcels. While ShippingEasy’s rates are great, be warned about its poor customer support reviews.
Frequently Asked Questions
Which tool is focused on pre-purchase vs. post-purchase logistics?
ShipperHQ is a pre-purchase tool that calculates accurate rates and delivery dates at checkout. ShippingEasy is a post-purchase solution focused on order import, discounted labels, and efficient printing. You likely need ShipperHQ's logic to feed accurate rates to ShippingEasy for fulfillment.
Does ShipperHQ print shipping labels like ShippingEasy?
No, ShipperHQ is purely a rate calculation engine and does not print labels. ShippingEasy is specifically designed for printing labels and automatically importing orders. ShipperHQ must integrate with a separate tool, like ShippingEasy, for the fulfillment step.
Which tool offers better carrier discounts and rates?
ShippingEasy is the undisputed winner for discounts, guaranteeing the lowest USPS rates. It also provides seriously discounted UPS rates to all its users. ShipperHQ focuses on rate calculation accuracy, not external cost savings.
Is there a free version of ShipperHQ or a free plan available?
ShipperHQ does not offer a free plan; it only provides a 15-day free trial on all subscriptions. ShippingEasy offers a free Starter plan for merchants shipping up to 25 orders per month. This is ideal for very low-volume sellers.
Which software is better for managing freight or LTL shipping?
ShipperHQ is superior for complex logistics, including LTL and freight shipping support. It allows you to display live LTL quotes with accessorial fees at checkout. ShippingEasy focuses on standard, high-volume parcel shipping and lacks these complex capabilities.
Which tool has better customer support according to user reviews?
ShipperHQ has significantly better user sentiment regarding support and reliability. ShippingEasy users frequently report serious issues with unresponsive customer service. Its low user rating (3.1) suggests major support issues are chronic.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.