ShipperHQ vs Starshipit

This comparison is about managing the pre-purchase versus the post-purchase experience. ShipperHQ focuses on perfect checkout rates and complex logic control. Starshipit handles fulfillment automation for fast label printing and dispatch. Both tools streamline your shipping logistics, but their primary goals are totally different.

ShipperHQ
ShipperHQ

Essential control for complex logistics problems.

Ciroapp review
4.1
#3 in Ecommerce Shipping

We recognize ShipperHQ as a powerful solution for e-commerce platforms facing intricate shipping challenges and high cart abandonment rates. Overall, it provides the necessary automation and transparency needed to manage sophisticated rate calculation logic directly at the customer checkout.

Pros

  • Effectively reduces cart abandonment by offering transparent delivery options.
  • Allows full control over complex shipping rules (e.g., product restrictions, dimensional packing).
  • Features seamless integration with over 50 worldwide carriers.
  • Provides specific delivery dates and expedited shipping options at checkout.

Cons

  • Specific tiered pricing is not publicly disclosed.
  • Configuration of detailed shipping rules can be complex and time-consuming.
  • Plan costs scale based on monthly rate lookup requests, limiting high-volume use on lower tiers.
  • The product does not offer a standard money-back guarantee policy.
Pricing
Not explicitly stated
Free trial15 days
Money-back
Best for
E-commerce stores selling complex, restricted, or perishable items, Merchants whose priority is reducing cart abandonment by 45%, Businesses requiring sophisticated dimensional packing and LTL freight logic
Starshipit
Starshipit

Excellent support for scaling e-commerce operations.

Ciroapp review
4.3
#1 in Ecommerce Shipping

We find Starshipit offers a robust, feature-rich platform ideal for retailers focused on high volume and cost control. The ability to integrate existing carrier rates without per-label fees is a major value differentiator. Overall, Starshipit is a professional solution backed by exceptional onboarding support, making it a strong choice for businesses ready to scale.

Pros

  • Exceptional, personalized, and efficient setup and onboarding process.
  • Allows merchants to integrate their own carrier rates without added per-label fees.
  • Intuitive platform simplifies daily operations, saving significant time and effort.
  • Advanced automation supports complex shipping rules and courier selection.

Cons

  • Subscription pricing structure is considered high by some users.
  • Automated updating of customer shipping addresses occasionally fails, incurring extra fees.
  • End-customer tracking notifications sometimes lack necessary sender detail, causing confusion.
Pricing
$45/mo
Free trial30 days
Money-back
Best for
High-volume fulfillment centers processing 1,000+ orders daily, Businesses needing integrated label printing, dispatch, and tracking in one tool, Retailers seeking cost control by automatically selecting the cheapest carrier every time
Quick verdict
Choose ShipperHQ if you sell complex items (perishables, restricted goods) and need sophisticated, real-time rate logic displayed at checkout to reduce cart abandonment dramatically
Choose Starshipit if you process high volumes (5,000+ labels monthly) and need fast, error-free fulfillment automation integrated with a great post-purchase tracking experience

AboutShipperHQ

ShipperHQ is a powerful solution that lives right in your online store's cart and checkout. It connects your e-commerce platform seamlessly to the carriers and logistics services you already rely on. Using your specific business logic, it calculates and displays the most compelling shipping options available to your customer. It’s the top-of-funnel tool that creates unified logistics from the moment the order is placed to when it is fulfilled. This service is available across major platforms like Shopify, BigCommerce, Adobe, and more, and integrates instantly with over 50 worldwide carriers. ✅

AboutStarshipit

Starshipit is comprehensive shipping automation technology built for businesses of all sizes, from small retailers to large fulfillment providers. It’s designed to streamline your logistics by managing all your orders and couriers from one dashboard. You can easily connect your current eCommerce platforms directly to over 60 couriers. This software is your partner for growth, helping you deliver great shipping experiences reliably. ✨

Highlights

Quick winners by category at a glance.
Ease of Use / Onboarding
Starshipit receives rave reviews for its free, personalized onboarding by local experts. ShipperHQ reserves expert setup for its high-tier plans only.
Fulfillment Automation
Starshipit provides core automation, label printing, address correction, and a returns portal. ShipperHQ lacks these critical operational tools.
Checkout Rate Logic
ShipperHQ is superior for complex needs like dimensional packing, LTL freight, and product-specific restrictions. Starshipit doesn't focus on this front-end complexity.
Value for Money
Starshipit's transparent pricing based on labels is predictable, and it charges zero per-label fees. ShipperHQ’s hidden pricing and lookup-based limits create uncertainty.
Post-Purchase Experience
Starshipit offers branded tracking pages, proactive notifications, and a self-service returns portal for optimal post-sale service.
Scalability & Volume
Starshipit is designed for high-volume 3PLs and scales by printed labels up to 10,000+. ShipperHQ’s lookup metric can limit high-traffic scale.

Feature Comparison

Compare key features side by side
Primary Focus
ShipperHQ:Checkout Rate Calculation & Logic
Starshipit:Fulfillment Automation & Labeling
Tie
Real-Time Rate Display (Live Rates)
ShipperHQ:
Starshipit:
Tie
Shipping Label Printing
ShipperHQ:No (Requires 3rd party tool)
Starshipit:
Starshipit
Pricing Metric for Limits
ShipperHQ:Monthly Shipping Requests (Lookups)
Starshipit:Monthly Labels Printed
Tie
Public Pricing Disclosure
ShipperHQ:No (Hidden)
Starshipit:Yes (AUD rates listed)
Starshipit
Use Negotiated Carrier Rates
ShipperHQ:
Starshipit:
Tie
Additional Per-Label Fees
ShipperHQ:Not explicitly stated
Starshipit:No
Tie
Advanced Product Restriction Rules
ShipperHQ:
Starshipit:Focuses on carrier selection rules
Tie
Dimensional Packing Support
ShipperHQ:
Starshipit:Not explicitly detailed
ShipperHQ
LTL Freight Support
ShipperHQ:
Starshipit:
ShipperHQ
Branded Tracking & Notifications
ShipperHQ:
Starshipit:
Starshipit
Self-Service Returns Portal
ShipperHQ:
Starshipit:
Starshipit
Automated Customs Documents
ShipperHQ:Not explicitly detailed
Starshipit:
Starshipit
In-Store Pickup / Click & Collect
ShipperHQ:
Starshipit:Focuses on delivery fulfillment
Tie
Number of Integrated Carriers
ShipperHQ:50+
Starshipit:60+
Tie
Free Trial Days
ShipperHQ:
Starshipit:
Tie
Dedicated Onboarding Assistance
ShipperHQ:Only on Advanced/Enterprise plans
Starshipit:Free and dedicated for all plans
Tie
Feature Comparison Summary
2
ShipperHQ
10
Ties
5
Starshipit

Features Overview

We highlight the main differences and pick a winner for each feature.

Core Function/Focus

ShipperHQ perfects the front-end checkout experience; Starshipit optimizes back-end label printing.

Tie

ShipperHQ manages complex rate calculations and business rules right at the checkout. It specializes in optimizing sales conversions using accurate dates and options. Starshipit streamlines operational efficiency by automating label printing and managing 60+ couriers. It focuses on fast fulfillment, not the advanced logic shown to the customer. When comparing ShipperHQ vs Starshipit, know if your pain point is conversion or operation. ShipperHQ wins for complex inventory logic; Starshipit wins for raw operational speed off the line.

Label Printing & Fulfillment

Starshipit is a dedicated label printing tool; ShipperHQ requires third-party fulfillment software.

Starshipit

Starshipit is built specifically for warehouse efficiency, enabling bulk label printing and address correction. This greatly speeds up the pick and pack process in the warehouse. ShipperHQ focuses *only* on the rate calculation displayed at checkout for conversion optimization. ShipperHQ necessitates integration with separate fulfillment software to handle label generation. Starshipit offers a true all-in-one fulfillment utility for printing and dispatch. This is the clearest operational difference between ShipperHQ and Starshipit.

Complex Shipping Rules

ShipperHQ excels at product-specific rules; Starshipit excels at carrier selection rules.

ShipperHQ

ShipperHQ handles sophisticated logic like product restrictions (perishables) and dimensional packing. It ensures the checkout only displays compliant shipping choices based on cart contents. Starshipit’s automation rules primarily focus on selecting the cheapest or fastest carrier for label creation. Starshipit manages post-checkout logic; ShipperHQ manages pre-checkout conversion logic. For businesses with highly varied or complex product catalogs, ShipperHQ provides superior front-end control.

Pricing Model & Costs

Starshipit uses clear label limits; ShipperHQ's hidden cost scales on customer browsing activity.

Starshipit

Starshipit publicly lists AUD pricing, starting at AUD 45/month for 100 labels. Starshipit structures pricing around the number of shipping labels printed per month. ShipperHQ structures pricing around 'monthly shipping requests' or lookups. This means customer browsing volume—not sales volume—drives your cost. ShipperHQ pricing is not publicly disclosed, making cost predictability difficult for smaller or high-traffic users. Starshipit is clearer on costs and avoids per-label fees on your negotiated carrier rates.

Customer Communication

Starshipit provides branded tracking portals; ShipperHQ focuses on displaying dates at checkout.

Starshipit

Starshipit automates proactive shipping notifications and offers branded tracking pages post-purchase. This process significantly reduces frustrating customer support queries post-sale. ShipperHQ's key communication feature is displaying specific delivery dates and expedited options during checkout. This transparency drives immediate conversions. Both tools improve customer experience, but Starshipit owns the entire post-purchase communication life cycle. Starshipit also offers a self-service returns portal, adding loyalty features.

Onboarding & Support

Starshipit includes free, dedicated expert setup; ShipperHQ gates expert setup behind high-tier plans.

Starshipit

Starshipit receives consistent praise for offering free, dedicated onboarding from local experts. Reviews mention specific names, highlighting the personalized help users receive setting up complex rules. ShipperHQ only includes configuration assistance starting at the Advanced and Enterprise plans. Lower tiers rely on basic phone support and self-service setup resources. If you anticipate a steep learning curve or complex integration, Starshipit minimizes friction upfront.

Conversion Optimization

ShipperHQ is purpose-built for conversion; Starshipit’s focus is on cost control and efficiency.

ShipperHQ

ShipperHQ is explicitly designed to reduce cart abandonment by optimizing shipping options presented. It uses rules to encourage customers to meet free shipping thresholds, increasing AOV. ShipperHQ leverages specific delivery dates to convert shoppers who demand transparency. While Starshipit displays live rates, its primary feature set is centered on warehouse automation. ShipperHQ is the winner if maximizing front-end sales metrics is your sole goal.

International Shipping

Starshipit simplifies global scaling by automating customs documents for 60+ couriers.

Starshipit

Starshipit simplifies global commerce by easily adding international carriers and automating customs documents required for export. It supports shipping to over 80 countries worldwide seamlessly. ShipperHQ integrates with 50+ worldwide carriers and can manage complex international rate logic. However, the available data does not explicitly confirm automated customs documentation creation. Starshipit provides a more explicit solution for international operation scale.

Our Verdict

Objective guidance based on features, pricing, and user fit.

Choosing between ShipperHQ and Starshipit is a decision between front-end CRO and back-end fulfillment speed. Both are excellent tools, but Starshipit wins for most growing e-commerce operations. Starshipit offers transparent pricing and crucial label printing capabilities, making it a stronger all-rounder for scaling. ShipperHQ specializes in complex rate logic at the point of sale, which is its superpower. If you sell restricted items or utilize dimensional packing, ShipperHQ ensures complete checkout accuracy. ShipperHQ helps reduce cart abandonment by displaying specific delivery dates. It focuses completely on the pre-purchase experience, making sure you capture the sale. Starshipit dominates the post-sale fulfillment workflow, handling label printing and dispatch automation flawlessly. Users consistently praise Starshipit for its dedicated, free onboarding and exceptional support team. Starshipit also offers critical features like branded tracking and a self-service returns portal for modern retail. Starshipit allows you to integrate all your carrier accounts without expensive per-label fees. The fundamental difference is label printing: ShipperHQ *never* prints labels; Starshipit *always* prints labels. If you need a centralized warehouse dashboard for high-volume, error-free fulfillment, choose Starshipit. Choose ShipperHQ only if your product complexity is actively crippling your checkout conversions. For maximum control end-to-end, very large organizations might need both ShipperHQ and Starshipit.

Frequently Asked Questions

Which is better for printing shipping labels: ShipperHQ or Starshipit?

Starshipit is explicitly designed for label printing and warehouse automation. Starshipit streamlines these operations for high volume. ShipperHQ focuses only on rate calculation at checkout and requires separate fulfillment software to print labels.

How is the pricing model different between ShipperHQ and Starshipit?

Starshipit prices its tiers based on the number of shipping labels you print monthly. ShipperHQ’s tiers are based on monthly shipping requests, or rate lookups by customers. Starshipit’s model is generally more predictable, linking cost directly to sales volume rather than browsing behavior.

Which tool handles complex shipping restrictions and dimensional calculations better?

ShipperHQ is superior for deeply complex front-end logic. ShipperHQ’s feature set includes sophisticated dimensional packing and stringent product restriction rules. This ensures only compliant shipping options are shown to the customer at checkout.

Can Starshipit provide transparent post-purchase communication like ShipperHQ?

Yes, but in different ways. ShipperHQ provides transparency at checkout (delivery dates). Starshipit provides post-purchase transparency via proactive notifications and branded tracking pages. Starshipit reduces 'where is my order' queries effectively.

Which tool offers superior onboarding support?

Starshipit is notably better for onboarding and support. Users frequently highlight the free, dedicated expert setup included with every plan. ShipperHQ requires users to subscribe to high-tier Advanced or Enterprise plans for setup assistance.

Does ShipperHQ offer a returns portal like Starshipit?

No, ShipperHQ does not offer a self-service returns portal feature. This functionality is part of Starshipit’s fulfillment suite. Starshipit streamlines returns, saving significant staff time on manual returns processing.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.