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Starshipit

Starshipit

The best-practice shipping software that scales with your business.

#1 dans Ecommerce Shipping
2 min read · Updated 10/5/2025
Starshipit homepage screenshot

At a glance

Quick overview for Starshipit: rating, pricing summary, key features, and highlights.

Ciroapp review

4.3
Excellent support for scaling e-commerce operations.

We find Starshipit offers a robust, feature-rich platform ideal for retailers focused on high volume and cost control. The ability to integrate existing carrier rates without per-label fees is a major value differentiator. Overall, Starshipit is a professional solution backed by exceptional onboarding support, making it a strong choice for businesses ready to scale.

Pros

  • Pro:Exceptional, personalized, and efficient setup and onboarding process.
  • Pro:Allows merchants to integrate their own carrier rates without added per-label fees.
  • Pro:Intuitive platform simplifies daily operations, saving significant time and effort.
  • Pro:Advanced automation supports complex shipping rules and courier selection.

Cons

  • Con:Subscription pricing structure is considered high by some users.
  • Con:Automated updating of customer shipping addresses occasionally fails, incurring extra fees.
  • Con:End-customer tracking notifications sometimes lack necessary sender detail, causing confusion.
Free trial
Yes — 30 days
Range: $45–$270/monthFree trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Starshipit review, pricing, features, pros & cons

Managing fulfillment often feels stressful and takes too much time away from growth. Retailers know that manual shipping tasks slow down productivity and increase errors. Starshipit addresses this by providing best-practice shipping software.

It helps you save time on every order and reduce shipping costs significantly. 💡

What is Starshipit?

Starshipit is comprehensive shipping automation technology built for businesses of all sizes, from small retailers to large fulfillment providers. It’s designed to streamline your logistics by managing all your orders and couriers from one dashboard. You can easily connect your current eCommerce platforms directly to over 60 couriers.

This software is your partner for growth, helping you deliver great shipping experiences reliably. ✨

Starshipit Key Features

✨ Centralized Automation for Fast Fulfillment

Managing fulfillment is fast and simple when you use a single centralized system. Starshipit helps you manage all your sales channels, incoming orders, and over 60 couriers from one dashboard. This centralized control reduces the stress often associated with logistics.

You set up powerful automation rules to reduce manual shipping tasks significantly. This speeds up fulfillment and decreases human error during processing. Specific automation features accelerate cumbersome warehouse processes, helping you fulfill orders reliably.

Key features in your warehouse include:

  • Print shipping labels quickly
  • Auto-correct addresses
  • Simplify pick and pack

✨ Total Control Over Carrier Rates and Costs

You can gain full control over shipping costs while maximizing flexibility with your carrier accounts. Starshipit allows you to bring your own carrier rates (BYO) directly into the platform. Importantly, we do not charge you additional fees per label on top of your existing carrier rates.

Use this feature to manage and optimize spending effortlessly. You can configure automation rules to select the cheapest carrier option for every shipment automatically. Use this technology to ensure you always maintain optimal cost controls for your business.

The platform lets you easily compare shipping rates. You also have the flexibility to add margins if necessary.

✨ Optimized Shipping Options at Checkout

Increase your conversions by offering customers the control they crave right at checkout. The platform lets you display accurate, real-time shipping options during the purchase process based on item weight and location. This includes showing live rates.

Offering choice is crucial for conversion rates. You can display multiple options like standard delivery, same-day service, or evening express. This gives the customer flexibility and helps increase satisfaction before the order is even placed.

✨ Enhanced Customer Communication and Tracking

It’s vital to keep customers informed and reduce strain on your help desk throughout the delivery phase. Starshipit helps you maintain excellent brand interactions post-purchase by automatically updating customers.

The software sends proactive notifications about their package status in transit. Customers stay in the loop at every stage, cutting down on package queries that typically flood customer service teams. You can also provide constant visibility by using personalized, branded tracking pages.

✨ Scaling Seamlessly into International Markets

Expand your business globally without complexity blocking your path. Starshipit is built to support international commerce easily. You can easily add and manage international carriers as required to enter new markets and manage a global shipping operation.

When exporting, the system helps automate necessary customs documents. This speeds up compliance and simplifies the manifesting process. The technology has been used to export to over 80 countries worldwide.

✨ Self-Service, Branded Returns Portal

Delighting customers continues even after the sale with simple, branded returns management. Starshipit provides a seamless self-service returns experience. Customers use a branded returns portal that makes the process swift and clear.

This overhaul of your returns process saves significant staff time. It also provides your team with full visibility and management of all returns activity. This capability helps organizations process returns more efficiently and professionally.

Use Cases

⏱️ Automating Daily Fulfillment

Retailers waste hours manually copying order details and printing labels one by one. This slows down fulfillment and increases mistakes. Starshipit centralizes all your sales channels and carriers into a single view.

You can set up automation rules that instantly choose the right carrier, auto-correct addresses, and print labels in bulk. This frees up staff time and significantly speeds up overall pick and pack processes.

💰 Controlling Shipping Costs Order-by-Order

Problem: You want to use your preferred carrier rates but struggle to compare costs quickly for every single order.

Approach: Integrate your negotiated carrier rates into Starshipit without paying extra per-label fees. Set rules to automatically choose the cheapest shipping option based on criteria like weight, destination, or speed.

Outcome: You gain true cost control immediately while maintaining the service quality your customers expect.

💬 Elevating the Customer Experience Post-Purchase

When a package is delayed, customers frequently contact your support team, tying up valuable resources. Starshipit fixes this by automatically sending branded, proactive updates.

Customers stay informed at every stage of delivery using your custom tracking page. This process drastically reduces frustrating “where is my order” queries and helps you deliver a consistently great brand experience.

🌎 Scaling Globally Without Stress

You are ready to enter new international markets but worry about complex customs paperwork. Starshipit helps you expand globally by simplifying documentation and logistics.

Here's the quick flow:

  1. Connect required international carriers easily.
  2. Orders automatically flow into the centralized dashboard.
  3. The system creates and automates necessary customs documents.
  4. Ship confidently overseas to enter new markets sooner.

✅ Offering Flexible Choice at Checkout

Approachable retail growth means offering flexible shipping options to boost conversions. Starshipit allows you to show accurate live shipping rates to customers right on the checkout screen.

You can offer standard delivery, same-day service, or evening express to maximize choice. This puts you in full control of your shipping costs while satisfying customer demand for transparent, timely options.

📦 Managing High-Volume 3PL Operations

As a Third-Party Logistics (3PL) provider, effortlessly managing many client accounts and varying requirements can be complex. Starshipit provides an agile, reliable platform built for high volume fulfillment needs.

You can manage all your customers’ logistics needs from one place and easily maintain clear control over your margins. Integrating this capability helps the entire 3PL operation scale its capacity easily.

🔄 Streamlining Returns and Exchanges

Handling product returns can be messy, manual, and time-consuming for your team and your customers. Starshipit helps you overhaul this process completely.

By offering a dedicated, self-service returns portal with your own branding, you provide a frictionless experience. This has been shown to save businesses up to 70% of the time previously spent managing each return manually.

Pricing Overview for Starshipit

Pricing range
$45–$270/month
Pricing types
Free trial, Monthly subscription, Yearly subscription

Starshipit offers monthly plans from AUD 45 to AUD 270, with an Enterprise option on custom pricing. A 30-day free trial is available.

Plans & Pricing

Starter

MonthlyAUD 45
Up to 100 labels/month
  • Up to 100 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available
Start 30-day free trial

Starter Plus

MonthlyAUD 125
Up to 500 labels/month
  • Up to 500 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available
Start 30-day free trial

Professional

MonthlyAUD 180
Up to 1,000 labels/month
  • Up to 1,000 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available
Start 30-day free trial

Professional Plus

MonthlyAUD 270
Up to 5,000 labels/month
  • Up to 5,000 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available
Start 30-day free trial

Enterprise

MonthlyCustom price
10,000+ labels/month
  • 10,000+ labels/month
  • No per-label fees on top of carrier rates or monthly price
  • Book a demo
Book a demo

Starshipit costs between AUD 45 and AUD 270 per month with four plans: Starter at AUD 45/month, Starter Plus at AUD 125/month, Professional at AUD 180/month, and Professional Plus at AUD 270/month. Enterprise pricing is custom per month.

The pricing details below outline each plan and its details.

Starter

Price: AUD 45 per month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Up to 100 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available

Small teams starting with shipping automation and basic label printing; consider Starter if your monthly volume is around 100 labels or fewer. 🐣

Starter Plus

Price: AUD 125 per month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Up to 500 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available

Growing needs at a step up from Starter; ideal for moderate label volumes and more automation. 🚀

Professional

Price: AUD 180 per month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Up to 1,000 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available

For larger operations that ship more orders, Professional delivers higher label capacity with maintained cost controls. 📈

Professional Plus

Price: AUD 270 per month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Up to 5,000 labels/month
  • No per-label fees on top of carrier rates or monthly price
  • 30-day free trial available

Designed for higher-volume merchants who want robust automation and scalability. 🧭

Enterprise

Price: Custom price per month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • 10,000+ labels/month
  • No per-label fees on top of carrier rates or monthly price
  • Book a demo for tailored setup

The Enterprise option is tailored for large-scale shipping operations with dedicated support.

Closing: Starshipit offers a 30-day free trial across standard plans. Enterprise pricing is customized to fit your scale; there isn’t a listed free plan. If you’re evaluating, you can explore the starter tier or move up to Pro levels as your volume grows.

User Reviews

Starshipit receives excellent feedback from users, centered heavily on its customer support and smooth implementation process. Users frequently praise individual team members (Ellie, Adam, and Millie) who provide dedicated assistance during the free onboarding.

This personalized guidance helps configure complex shipping rules and ensures a fast, seamless transition, often confirming that setup ran smoother than expected. The platform itself is intuitive and easy to use, effectively streamlining dispatch operations and significantly reducing human error through features like address lookup and consolidation.

Reliability is a strong point, with users stating the system works efficiently even when handling hundreds of daily orders. While the functionality is highly valued, one user did mention that the subscription pricing feels slightly on the higher side compared to expectations.

Another technical issue cited was the occasional failure to automatically update customer shipping addresses, which sometimes led to extra carrier redirect fees. Overall, the recurring theme is significant time and cost savings achieved through robust automation.

✨

What users say elsewhere

Alex D.
· Trustpilot
5.0 / 5

We’ve been using Starshipit for over six months now. It has made a big difference, saving us both time and money when fulfilling orders and creating accurate labels. Millie from the onboarding team was fantastic and patiently walked us through every key feature.

Sarah M.
· Trustpilot
5.0 / 5

I’ve been working with Ellie from the onboarding team, and wow, she is so helpful. She goes above and beyond, helping us configure complex rules and test our shipping options. As a new business, her support has been absolutely invaluable.

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Why use Starshipit?

Choosing the right shipping solution is crucial for scaling your business efficiently. Starshipit delivers functionality that is both rich and intuitive, helping you achieve operational excellence and cost-efficiency. Here’s why 30,000 retailers trust this platform globally:

  • Automate Fulfillment Efforts: Manage all your sales channels and carriers centrally. Use automation rules to significantly reduce manual labor and speed up cumbersome warehouse processes like printing labels and simplifying pick and pack.
  • Gain True Cost Control: We work with you—bring your own carrier rates without paying additional fees per label. You can set automation rules to pick the cheapest carrier option for every shipment and even show live rates at checkout.
  • Elevate the Customer Experience: Deliver great brand interactions throughout the delivery phase. You can send proactive notifications and use branded tracking pages to reduce customer package queries quickly.
  • Scale Without Limits: Whether you are managing small order volumes or enterprise-grade fulfillment, Starshipit scales up easily. You can grow internationally by easily adding carriers and automating customs documents.
  • Benefit from Expert Support: Every customer gets dedicated, unlimited support and free onboarding from a local team. Our experts are ready to personalize the app configuration to match your specific workflow. ✅

Ready to transform your workflow with Starshipit?

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Frequently Asked Questions

How many couriers can I connect to using Starshipit?

Starshipit integrates with over 60 couriers and numerous major eCommerce platforms. This wide selection is designed to simplify global shipping operations by managing all connections in one centralized dashboard.

Is Starshipit priced per user or based on shipping volume?

The pricing structure is based purely on usage volume, measured by the maximum number of labels you print per month. Pricing is not determined by the number of users or seats you have.

Are there additional fees charged per shipping label or transaction?

No, Starshipit does not charge hidden or per-label fees on top of your fixed monthly plan. You will only pay the rates negotiated directly with your chosen carrier.

What happens if I exceed my monthly label limit?

Not explicitly stated on the official site. (Please refer to the Starshipit pricing FAQ for specific details regarding overage charges or automatic plan upgrades if you temporarily exceed your volume limit.)

How comprehensive is the free onboarding and setup process?

Every customer receives free, dedicated onboarding from a local team of experts. They will walk you through the setup, help you import necessary information, and configure the app to match your business workflow and automation rules.

What kind of ongoing support is included with my plan?

You get dedicated and unlimited support from a local team of shipping experts. They are available to help when you are stuck and can be reached via call or email chains.

What happens if I need a longer free trial?

Not explicitly stated on the official site. (The standard term is a 30-day free trial on all standard plans, but you may be able to inquire about extensions by contacting the sales team.)

Will I be automatically charged once my 30-day free trial is up?

Not explicitly stated on the official site. (You should confirm at sign-up whether payment information is required upfront or if the trial automatically terminates without charge.)

Can I cancel my monthly subscription at any time?

Not explicitly stated on the official site. (Please review the Terms and Conditions to understand cancellation requirements for both monthly and yearly paid plans.)

Does Starshipit offer a refund or money-back guarantee?

Not explicitly stated on the official site. (The information does not mention a money-back guarantee or detail the official refund policy for subscription fees.)

What security features does the platform offer for customer data?

Enterprise plans explicitly include enterprise-level security features for data protection. The specific security provisions for Starter and Professional plans are not detailed on the public website.

What currency are the standard monthly plans billed in?

The prices quoted for the Starter, Plus, and Professional plans are billed in Australian Dollars (AUD). Starshipit also offers yearly billing options with potential savings of up to 10%.

Which payment methods does Starshipit accept for monthly billing?

Not explicitly stated on the official site. (The official FAQ lists this question, but the accepted payment methods are not published in the provided text.)

Who is Starshipit primarily designed to help?

It is built for businesses of all sizes focused on automation and scale. This ranges from small retailers needing to save time on basic fulfillment to large 3PLs requiring enterprise-grade automation and cost control.

Ready to try Starshipit? Check out the official site or pricing.
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