ShippingEasy vs Starshipit
ShippingEasy and Starshipit spark debate for merchants juggling multiple channels. The big difference: ShippingEasy leans into discounts and branding; Starshipit focuses on cost control and scale. Here's how to pick based on your team and volume.
Great Rates, Questionable Reliability.
We find ShippingEasy provides impressive carrier discounts and a generous free plan, making it financially attractive for small businesses. However, external feedback reveals critical deficiencies in support responsiveness and system reliability, which overshadow the platform's core benefits.
Pros
- Access to the industry's lowest USPS and heavily discounted UPS rates.
- The Starter plan is completely free for up to 25 shipments monthly.
- Powerful automation features consolidate orders from multiple stores quickly.
- Generous 30-day free trial allows risk-free testing of the paid tiers.
Cons
- Customer support is frequently reported as unresponsive across multiple channels.
- Some users experience technical flaws that lock them out of the account system.
- Reports cite difficulty obtaining credits or refunds for canceled labels.
- Users report unexpected charges from carrier adjustments (e.g., UPS).
Excellent support for scaling e-commerce operations.
We find Starshipit offers a robust, feature-rich platform ideal for retailers focused on high volume and cost control. The ability to integrate existing carrier rates without per-label fees is a major value differentiator. Overall, Starshipit is a professional solution backed by exceptional onboarding support, making it a strong choice for businesses ready to scale.
Pros
- Exceptional, personalized, and efficient setup and onboarding process.
- Allows merchants to integrate their own carrier rates without added per-label fees.
- Intuitive platform simplifies daily operations, saving significant time and effort.
- Advanced automation supports complex shipping rules and courier selection.
Cons
- Subscription pricing structure is considered high by some users.
- Automated updating of customer shipping addresses occasionally fails, incurring extra fees.
- End-customer tracking notifications sometimes lack necessary sender detail, causing confusion.
AboutShippingEasy
ShippingEasy provides a robust and easy-to-use platform specifically designed for merchants who sell products online. Whether you sell on your own website, through a marketplace, or in multiple places, this solution works for you. It automatically imports all your orders, putting everything in one centralized location so you can streamline your workflow.
Because the platform is built for ease—it's in the name!—you can ship faster and cheaper. This allows merchants like you to reclaim time and invest back into growing your business. Plus, ShippingEasy provides expert, unlimited support right from the start. ✅
AboutStarshipit
Starshipit is comprehensive shipping automation technology built for businesses of all sizes, from small retailers to large fulfillment providers. It’s designed to streamline your logistics by managing all your orders and couriers from one dashboard. You can easily connect your current eCommerce platforms directly to over 60 couriers. This software is your partner for growth, helping you deliver great shipping experiences reliably. ✨
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
UI & UX
Accessible dashboards and fast shipping workflows for busy teams.
ShippingEasy presents a clean, intuitive dashboard for common tasks.Starshipit offers a focused interface designed to speed fulfillment.Both platforms are easy to use, with minor differences in branding depth.In practice, ShippingEasy helps with branding in workflows; Starshipit shines in automation clarity.
Automation
Automation powers speed, accuracy, and fewer manual steps.
ShippingEasy delivers powerful automation to streamline labels and workflows.Starshipit provides robust automation rules to minimize manual tasks.Both reduce time per order, but workflows differ in setup and depth.For teams chasing rapid fulfillment, both tools deliver strong automation foundations.
Carrier Rates & Cost Control
Control costs with discounts and flexible rate options.
ShippingEasy unlocks USPS/UPS discounts and cubic discounts (Flat Rate Green).Starshipit allows BYO carrier rates with no per-label fees.ShippingEasy emphasizes discounts; Starshipit emphasizes rate choice and control.What you save depends on volume and carrier mix in real life.
Branding & Marketing
Branding boosts trust through labels and tracking.
ShippingEasy offers branded labels and tracking across Growth plans.Starshipit provides branded tracking pages and proactive updates.ShippingEasy leans into broader branding across the shipping journey.Starshipit keeps branding tight at the customer touchpoints after purchase.
Returns & Post-Purchase
Handling returns smoothly reduces support burden.
ShippingEasy doesn’t emphasize branded returns in the data.Starshipit includes a branded returns portal for self-service returns.If returns speed and branding matter, Starshipit has a clear edge.Choose Starshipit for stronger post-purchase returns experiences.
Onboarding & Support
Getting set up shouldn’t be painful.
ShippingEasy offers unlimited shipping expert support with Growth plans.Starshipit provides dedicated onboarding and unlimited local support.Both give strong onboarding, but Starshipit is repeatedly praised for setup.If onboarding quality matters, Starshipit is a standout.
International & Global Scaling
Scale internationally without blocking complexity.
ShippingEasy focuses on core shipping discounts and domestic workflows.Starshipit supports international carriers and automated customs docs.Global expansion is smoother with Starshipit’s automation and carriers.For global ambition, Starshipit is better suited.
Pricing & Plans
Pricing shapes every checkout decision.
ShippingEasy has a free Starter plan and Growth at $19.99/month.Starshipit starts at AUD 45/month, with higher tiers up to AUD 270.No per-label fees across Starshipit's standard plans.Your decision hinges on volume and currency considerations.
Integrations & API
Connections fuel operations across platforms.
ShippingEasy integrates with multiple stores and marketplaces for centralization.Starshipit connects 60+ couriers and major eCommerce platforms.Both excel at ecosystems, with Starshipit leaning into courier breadth.For complex multi-carrier work, Starshipit often shines.
ShippingEasy costs between Free and $19.99 per month, with two plans visible: Starter at Free and Growth starting at $19.99.
Here is a closer look at the key features and limits for these initial plans. If you have higher shipment volumes, your price adjustment will depend on the expected subscription rate for your shipping bracket.
Starter
Price: Free Websites Supported: Up to 3 stores or marketplaces Best For: New or low-volume merchants looking for better shipping rates Refund Policy: Not explicitly stated Other Features: * Discounted USPS and UPS shipping rates
- Automatic order imports from up to 3 stores
- Free ConnectEasy for automatic label printing
- Powerful shipping automation
- Access to exclusive cubic discounts (Flat Rate Green)
- Option to connect your own carrier account (additional fee applies)
- Discounted USPS and UPS shipping rates
- Automatic order imports from up to 3 stores or marketplaces
- Free ConnectEasy for automatic label printing
- Powerful shipping automation
- Access to exclusive cubic discounts (Flat Rate Green)
- All Starter features included
- Award-winning customer support (phone, email, chat)
- Unlimited stores and marketplaces integration
- CSV uploads
- Access to Branded Tracking tools & custom logos on labels
Starshipit costs between AUD 45 and AUD 270 per month with four plans: Starter at AUD 45/month, Starter Plus at AUD 125/month, Professional at AUD 180/month, and Professional Plus at AUD 270/month. Enterprise pricing is custom per month.
The pricing details below outline each plan and its details.
Starter
Price: AUD 45 per month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:
- Up to 100 labels/month
- No per-label fees on top of carrier rates or monthly price
- 30-day free trial available
- Up to 100 labels/month
- No per-label fees on top of carrier rates or monthly price
- 30-day free trial available
- Up to 500 labels/month
- No per-label fees on top of carrier rates or monthly price
- 30-day free trial available
- Up to 1,000 labels/month
- No per-label fees on top of carrier rates or monthly price
- 30-day free trial available
- Up to 5,000 labels/month
- No per-label fees on top of carrier rates or monthly price
- 30-day free trial available
Pricing Notes
- ShippingEasy Starter is free with up to 25 shipments; Growth starts at $19.99/mo for 26–200 shipments.
- Starshipit Starter, Plus, Professional, and Pro Plus plans exist; Enterprise is custom.
- Starshipit pricing is in AUD; yearly plans can save up to 10%.
- ShippingEasy includes unlimited expert support with Growth; Starter is free but support varies.
Pricing Head-to-Head
User Reviews
ShippingEasy is highly praised for offering competitive shipping rates, including the lowest USPS rates and serious UPS discounts. However, external user sentiment is generally quite negative, focusing primarily on operational reliability and support.
Users frequently report terrible customer service; many complaints detail unresponsive phone support and ignored emails, sometimes numbering over ten, especially when attempting to resolve billing issues or secure refunds. Recurring technical flaws also create huge headaches.
I am now waiting one month for ShippingEasy to pay back $100. They simply won't answer my emails, even after I sent more than 10. Once you pay, it feels like they stop caring about your business.
Starshipit receives excellent feedback from users, centered heavily on its customer support and smooth implementation process. Users frequently praise individual team members (Ellie, Adam, and Millie) who provide dedicated assistance during the free onboarding.
This personalized guidance helps configure complex shipping rules and ensures a fast, seamless transition, often confirming that setup ran smoother than expected. The platform itself is intuitive and easy to use, effectively streamlining dispatch operations and significantly reducing human error through features like address lookup and consolidation.
We’ve been using Starshipit for over six months now. It has made a big difference, saving us both time and money when fulfilling orders and creating accurate labels. Millie from the onboarding team was fantastic and patiently walked us through every key feature.
Our Verdict
ShippingEasy and Starshipit both fit different kinds of shops. If you want brand-friendly shipping with a free entry and strong discounts, ShippingEasy is compelling. But Starshipit wins on onboarding, live rate control, and easy global scaling. Your choice hinges on volume and where you need the edge. If you ship many orders and crave BYO rates, Starshipit might be your best bet. If you’re low-volume and want a zero-dollar entry with powerful branding, ShippingEasy could be the smarter start.
Frequently Asked Questions
Which is better for small teams: ShippingEasy or Starshipit?
ShippingEasy offers a free Starter plan up to 25 shipments per month. Starshipit provides a 30-day free trial and tiered AUD pricing. For tiny teams, ShippingEasy wins on price; for faster onboarding, Starshipit feels more supportive.
Does ShippingEasy have CSV uploads like Starshipit?
ShippingEasy Growth includes CSV uploads. Starshipit data emphasizes onboarding and BYO rates, with no explicit CSV detail. If you rely on CSV workflows, ShippingEasy has the clearer path.
Is Starshipit worth the extra cost over ShippingEasy?
Starshipit starts higher in price but includes BYO rates and strong onboarding. ShippingEasy offers deep discounts and a free starter plan. Consider volume and international needs to decide.
Can I migrate from ShippingEasy to Starshipit easily?
Migration details aren’t in the data. Both offer onboarding and support. Check with each provider for exact data import steps.
How many couriers can Starshipit connect?
Starshipit connects 60+ couriers in its dashboard. This helps global and multi-carrier setups. You can compare live rates across many options.
Does ShippingEasy provide branded tracking tools on every plan?
Branding tools appear on ShippingEasy Growth (paid). The Starter plan focuses on core discounts. If branding matters, Growth is the target.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.