What primary payment gateways are available for collecting payments?

Pabbly Form Builder integrates directly with Stripe and PayPal. You can use either service to collect both one-time and recurring payments through your forms, letting you sell virtually anything online.

What specific security compliance certifications does Pabbly hold?

Pabbly is ISO 27001:2022 certified, demonstrating a high commitment to information security management. Additionally, the platform is SOC2 Type 2 compliant, assuring rigorous controls over security, availability, and user data confidentiality.

What happens if our usage exceeds the standard high limits?

If you are one of the top 1% of users approaching the standard cap, Pabbly sends a friendly notification email. You may then be charged for additional usage, or you can contact the team to arrange a custom plan.

Does Pabbly offer a free trial period for the full features?

Pabbly does not offer a traditional time-limited free trial. Instead, they provide a $0 Free plan which immediately grants you access to review the dashboard and capabilities of all Pabbly applications.

How much can I save by choosing an extended annual subscription?

You can save money by selecting longer commitment terms. Year-long subscriptions offer a 12% savings, two-year subscriptions save 17%, and the three-yearly option offers the maximum saving of 25%.

Is form creation and data collection supported in multiple languages?

Yes, Pabbly Form Builder supports creating forms in multiple languages. This capability makes it much easier for you to share forms and collect data accurately from a global audience.

Does the pricing depend on how many staff members or users I have?

The pricing structure is primarily focused on usage and general access rather than per-seat charges. All paid plans include full feature access and bundling of all other Pabbly products for one monthly price.

What resources are available for new users learning the platform features?

A dedicated series of video tutorials is available. These resources help new users quickly understand and master all the advanced features the form builder offers.

Can I embed the forms on my existing website?

Yes, you have several embedding options. You can use a direct link, embed it as a static plain form, integrate it into sidebars, or display it as a sliding (tabbed) form on your site.

How do I cancel my subscription or request the 30-day refund?

You can request the 30-day money-back guarantee if you are not satisfied within the first month. Specific details on the cancellation process outside of the refund window are not explicitly stated on the official site.

Pabbly Form Builder review, pricing, features, pros & cons

Tired of complex tools that limit how many forms you can build? It can be frustrating when gathering customer data feels like a chore. Pabbly Form Builder addresses this by offering an easy online application.

You can create any kind of form needed for your business and handle payments smoothly. This powerful solution simplifies your data collection efforts immediately. ✨

What is Pabbly Form Builder?

Pabbly Form Builder is an online tool designed to streamline your business workflows easily. It features a simple Drag & Drop Builder, so you only need to click the fields you want. These fields are added instantly to your forms, making design efficient and painless. Once a form is finished, you can share direct links with users or embed it on your site. 💡

Embedding options include sliding forms, plain forms within content, or sidebars. Importantly, the platform supports creating forms in multiple languages. This capability helps you connect with a global audience and manage all collected data from a central dashboard.

Pabbly Form Builder Key Features

💡 Effortless Form Creation with Drag & Drop

Pabbly Form Builder offers an easy online application to streamline your workflow. You can quickly create any kind of form needed for your business. The simple Drag & Drop Builder makes the design process efficient and painless.

You only need to click the fields you want, and they are added instantly to your form.

✨ Advanced Workflow Automation and Logic

Optimize the user experience by ensuring they only see relevant information. You can utilize Conditional Logic to guide users effortlessly through the form fields. This ensures a cleaner look and faster completion time.

Additionally, set up Conditional Redirects to guide the user to a specific page based on the answers they submit.

✨ Secure and Unlimited Payment Collection

Collect revenue directly through your forms without worrying about limits. Pabbly Form Builder integrates directly with leading payment gateways. You can use either Stripe or PayPal to handle transactions smoothly.

This allows you to collect unlimited payments, whether they are one-time fees or recurring payments, making it easy to sell virtually anything online. 💰

✨ Multilingual Support and Flexible Deployment

Connect with a global audience by creating forms in multiple languages. You have several flexible options for sharing your completed forms. You can share direct links with users or embed the form right onto your website.

Embedding options ensure your forms match your site's needs:

✨ Post-Submission Management and Communication

Manage user interactions immediately after the user submits their data. You can utilize automated communications by setting up Email Autoresponders. This ensures users receive immediate confirmation or necessary follow-up information.

Plus, Pabbly also supports Partial Form Submission capture, helping you recover incomplete data easily. You can also direct users to a custom Thank You Page upon completion.

✨ Enterprise-Grade Security and Compliance

Rest assured that your collected data benefits from rigorous security standards. Pabbly Form Builder is ISO 27001:2022 certified. This global recognition demonstrates our commitment to maintaining the highest standards for information security management.

The platform is also SOC2 Type 2 compliant. This signifies that our system meets trust principles set by the AICPA regarding security, availability, and confidentiality. These high standards ensure maximum protection for your business data.

✅

Use Cases

💰 Collecting Unlimited Revenue for Digital Products 💰

Need a simple, professional way to sell products or services online? Use the powerful integration with Stripe or PayPal. You can quickly set up an order form using the Drag & Drop Builder and embed it on your website.

This system allows you to collect both one-time purchases and recurring payments. The Unlimited plan ensures you can process unlimited payments without worrying about transaction caps. You can sell virtually anything this way.

💡 Smart Lead Qualification and Instant Follow-Up 💡

Your sales team doesn't want to waste time reviewing unqualified leads. Utilize Conditional Logic to make your forms smarter. Users only see fields that are relevant based on their previous answers, streamlining the qualification process.

Once a lead hits submit, use the Email Autoresponders feature. This automatically sends an immediate, professional follow-up email. This ensures your prospects receive tailored information right away, improving lead nurturing.

🌍 Serving a Global Audience with Multi-Lingual Forms 🌍

If you serve customers outside a single country, easy form localization is essential. Pabbly Form Builder supports creating forms in multiple languages. This capability helps you connect authentically with users worldwide.

Once built, simply share the direct link with your global audience or embed the form on your regional landing pages. All collected data is consolidated and managed securely from your central dashboard.

💡 Rescuing Lost Data and Guiding Users

Long applications often result in abandonment, meaning lost data. Pabbly supports Partial Form Submission, automatically capturing information even if the user does not finish the application.

Furthermore, use Conditional Redirects to customize the post-submission journey. For instance, based on a key answer, you can send one group to a 'Thank You Page' while redirecting high-priority users immediately to a sales schedule.

Tip: Combine Partial Submission with an Autoresponder sequence for follow-up reminders.

🛡️ Secure Management for High-Volume Data 🛡️

Agencies or large businesses often need to create dozens of unique forms for different clients or departments. The Unlimited plan lets you create unlimited forms with full feature access. This capacity supports high-volume operations without restriction.

Crucially, you benefit from high technical security. Pabbly is ISO 27001:2022 certified and SOC2 Type 2 compliant. This means you have assurance that your forms and the sensitive data collected meet top standards for security and availability.

🔗 Integrating Forms Seamlessly into Your Website

It’s easy to integrate your new forms into any existing website design. You don't have to rely only on sharing direct links, though that option is always available. You can choose from three main embedding methods.

Approach Flow:

Create your form using the simple Drag & Drop Builder.
Select your integration style: a sliding (tabbed) form, a plain form embedded in the content, or a form placed in a sidebar.
Copy the code and paste it onto your site. The form begins collecting data instantly.

User Reviews

The overwhelming sentiment on Trustpilot (1.5 stars) is highly negative, focusing primarily on non-existent or inadequate customer service. Users frequently describe support interactions as slow and unhelpful, noting agents often fail to read support tickets properly, leading to tremendous frustration.

Reliability is another major concern; some users report the platform is full of bugs and automations "constantly break," forcing them to spend excessive time diagnosing issues. Crucially, multiple reports state the advertised 30-day money-back guarantee is unreliable, with the company allegedly avoiding or delaying refund processing, leading to accusations of fraud and being a "scam." While a few users found Pabbly Connect effective for automation and praised its speed, these positives are heavily overshadowed by reports of extreme inflexibility, such as refusing fundamental account changes and denying earned affiliate commissions.

Businesses should approach Pabbly with caution due to the consistent complaints regarding reliability and business ethics. 😬

What users say elsewhere

T. J.

· Trustpilot

1.0 / 5

The checkout software is awful, and it wasted a lot of my time. The amount of energy I've wasted on Pabbly has negatively impacted my business. I wouldn't use it even if they paid me.

P. S.

Really, this company does not understand giving a refund guarantee. I requested a refund, but CS keeps asking for excessive further explanations. I think they are just fishing for reasons not to refund.

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