CallHippo offers tiered subscriptions starting with a free Basic plan, with paid phone-system plans from $19 to $42 per user/month. Pricing scales across products — Pro Suite ($32–$54), the parallel dialer ($35–$200), the Omnichannel Inbox (free–$28), and AI add-ons ($10–$45) — and every plan includes a 10-day free trial.
CallHippo costs between $0 and $200 per user/month with tiered plans across its products: the AI Business Phone System offers Basic (free), Starter at $19, Professional at $30, and Ultimate at $42, plus custom Enterprise pricing; Pro Suite runs $32–$54; the parallel dialer runs $35–$200; and AI and messaging tools start at $10.
Here's how the plans compare.
Basic (AI Business Phone System)
Price: Free per user/month (billed annually)
Best For: Getting started with low call volumes
Other Features: Voicemail, click to dial, business hours, SMS & MMS, 2FA, desktop and mobile apps
Basic is free for your first 6 months from signup. After that, you'll need Starter to keep going. It's a simple, zero-cost way to try the platform.
Starter
Price: $19 per user/month
Best For: Small businesses
Other Features: Unlimited shared US/CA calling minutes, 100 SMS, free omnichannel inbox, 1-month call logs, 50+ integrations
This is where full telephony begins. You can call standard US/CA landlines and mobiles without paying per minute, and text from the same dashboard.
Professional
Price: $30 per user/month
Best For: Growing businesses
Other Features: Everything in Starter, plus call recordings, multilingual IVR, 500 SMS, call transcription, AI voicemail transcription, and lifetime call logs
It's the most popular tier. Native integrations with HubSpot, Salesforce, Pipedrive, and Zoho make it a strong fit for sales-led teams.
Ultimate
Price: $42 per user/month
Best For: Advanced operations
Other Features: Everything in Professional, plus multilevel IVR, Smart DID Routing, 1,000 SMS, SSO, custom integrations, a dedicated account manager, and 24×7 phone support
Choose Ultimate if you want enterprise-level routing and round-the-clock support without negotiating a custom contract.
Enterprise (Phone System)
Price: Custom — talk to us
Best For: Organizations with advanced requirements
Other Features: All Ultimate features, SLA, WhatsApp Business API, custom reports, developer support, and Speech Analytics or CallHippo AI included
This tier requires at least 50 users. You also get compliance support and priority help with a 1-hour response guarantee.
Bronze (Pro Suite)
Price: $32 per user/month
Best For: Sales teams
Other Features: Unlimited US/CA minutes, 1 free number per user, WhatsApp Business API, skill-based routing, call transcription, paid call recording ($0.005/min)
Pro Suite targets teams with heavier call volumes that need more supervisor control and visibility.
Silver (Pro Suite)
Price: $42 per user/month
Best For: Expanding operations
Other Features: Everything in Bronze, plus free call recordings, live call monitoring, after-call work, call dispositions, leaderboards, and lifetime call logs
Supervisors can listen to live calls, coach agents, and track outcomes as they happen.
Platinum (Pro Suite)
Price: $54 per user/month
Best For: Larger teams
Other Features: Everything in Silver, plus call barging, whisper coaching, compliance call recording, multilevel IVR, SSO, and CSAT scores
It's marked as popular for teams that need coaching and compliance together. A custom Enterprise tier (50+ users) sits above it.
Parallel Dialer
Price: $35 (Basic) or $200 (Ultimate) per user/month
Best For: High-volume outbound calling
Other Features: Unlimited US/CA calling, best-in-industry machine detection accuracy, Smart DID Routing, queue calls, auto pacing, and time zone dialing
Both tiers list the same core features, so confirm with sales what separates them before committing.
Omnichannel Inbox
Price: Free for 3 users; Bronze $20 and Silver $28 per user/month (yearly); Gold is custom
Best For: Teams managing chats and calls in one inbox
Other Features: WhatsApp, Telegram, Messenger, Instagram, and email channels, plus automation, an AI chat assistant, broadcasts, and CSAT scores
Yearly billing here cuts about 20% off the listed rates.
AI Voice Agent & AI Copilot
Price: $45 per agent/month; Copilot is $10 per user/month
Best For: Automating calls and coaching agents
Other Features: 100 free agent minutes (then $0.25/min), 5 concurrent calls per agent, transcription, summaries, and sentiment analysis
Prefer paying for results? CallHippo also offers an outcome-based agent that charges only per demo booked, and you can test it with a free POC.
The bottom line: every plan comes with a 10-day free trial — no credit card needed, and you can cancel anytime. Local taxes apply on top of listed prices, and yearly billing saves 3 months' cost on phone plans. Unlimited minutes are a shared pool for standard US/CA numbers only, so international calls, premium numbers, and add-ons (like CNAM at $100 or SMS services from $3/month) are billed separately.
