Quo (formerly OpenPhone)

Quo (formerly OpenPhone) review

The modern business phone built for growing teams.

Quo (formerly OpenPhone) costs from $19/mo · 3 plans · prices checked Oct 22, 2026

By Ciroapp Editorial Team · Updated May 15, 2026

Commission may apply at no extra cost

Quo (formerly OpenPhone) homepage screenshot

At a glance

Quick overview for Quo (formerly OpenPhone): rating, pricing summary, key features, and highlights.
Pricing verified Oct 22, 2026

Ciroapp score

4.3/ 5

Modern simplicity for team communication.

We find Quo (formerly OpenPhone) to be a polished, modern solution for teams needing a shared business line. Its core strength lies in the unified inbox and easy setup, though it may not be the cheapest option for very small teams. Overall, it's a strong contender for businesses prioritizing collaboration and a professional image.

Pros

  • Unified team inbox for calls and texts on a shared number.
  • Free and easy number porting to switch providers.
  • High customer satisfaction, rated #1 on G2.

Cons

  • Per-user pricing can become expensive for larger teams.
  • Advanced features like dedicated support are locked to the top-tier plan.
  • Some external reviews mention occasional call quality or connection issues.
Best for
  • Small to mid-sized businesses needing a professional shared phone line
  • Remote or hybrid teams that collaborate on customer communication
  • Law firms, agencies, or service businesses managing high volumes of calls/texts
Free trial
Yes — 7 days
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.

What is Quo (formerly OpenPhone)?

Juggling personal and work numbers on one device creates chaos and makes you look unprofessional. Quo (formerly OpenPhone) solves this by giving your team a shared business phone number. You can text, call, and collaborate from one clean app, keeping work and life separate while looking sharp to customers.

✨

Quo is a business phone system designed for modern teams. It provides a virtual phone number that works across devices, letting you and your colleagues share one number. You can handle calls, texts, and teamwork from the same inbox, making communication seamless.

💡

Should you choose Quo (formerly OpenPhone)?

Quick buyer guidance before you compare plans or click through.

Choose it if

  • Teams wanting a **shared inbox** for calls and texts to collaborate seamlessly
  • Businesses looking for a **free number porting** service to switch providers easily
  • Companies needing integrations with **AI tools and CRMs** to automate workflows
  • Users who prioritize **high customer satisfaction** and a modern app experience

Skip it if

  • Businesses needing only a single, static line for one person with no team collaboration
  • Users requiring extremely low-cost, bare-bones phone service without advanced features
  • Those who prefer traditional, hardware-based phone systems or on-premise solutions
  • Teams that rely on specific, niche integrations not currently listed on the public site

Next steps before buying

  1. 1Visit the Quo website and **review the current pricing plans** and features.
  2. 2Use the provided tools to **check if your existing number can be ported** for free.
  3. 3**Request a demo** or watch their introductory video to see the interface in action.
  4. 4If available, **start a trial** to test the shared inbox and call flow with your team.
  5. 5Compare the **integration list** (API, Claude connector, etc.) with your essential business tools.

Ease of use

The onboarding appears streamlined, focusing on quick setup—choosing or porting a number and downloading the app. The emphasis on a **shared team inbox** and **automatic syncing** suggests a workflow designed for ease, though complexity may increase with advanced call routing setup.

Quo (formerly OpenPhone) Key Features

✨ Unified Team Inbox for Calls & Texts

Quo gives your team a single, shared inbox for all customer communication. Everyone sees every call and text in real time. No messages get lost in one person's phone.

This makes collaboration seamless and ensures a prompt, consistent response to customers.

✨ Professional Business Number in Minutes

Get a local or toll-free business number instantly. It separates work from your personal line and builds trust. You can choose a new number or port your existing one for free.

This immediate professional presence is crucial for new and growing businesses.

✨ Smart Automation & AI Features

Quo saves your team time with built-in intelligence. It automatically transcribes voicemails and can summarize calls. You can use AI tags to organize conversations and set up an AI receptionist to handle initial customer inquiries.

These tools let your team focus on the work that matters.

✨ Powerful Integrations & Workflow Tools

Connect Quo to the tools you already use. It integrates with popular CRMs like HubSpot and Salesforce, keeping your customer data in sync. You can also use the Quo API or new connectors like Claude to build custom automated workflows.

This turns your phone system into a central hub for business processes.

✨ Flexible Call Management

Quo puts you in control of how calls are handled. Set up custom call routing and ring orders to direct callers to the right person or team. Use group calling and call transfers to collaborate in real time.

You can build complex call flows to match your business hours and team structure.

✨ Built for Growth and Scale

The platform is designed to grow with your business. You can easily add new team members and phone numbers. Plans scale from essential features for small teams to advanced support and automation for larger companies.

This means you only pay for what you need as you expand.

Use Cases

⚖️ The Law Firm That Never Misses a Late-Night Call

A law firm wanted to instantly acknowledge every new client inquiry, even after hours. They used Quo's shared inbox and automated text replies. Now, when a potential client calls at night, they get an immediate text confirming receipt.

This fast, professional response builds trust and helps them sign more clients.

🤝 A Growing Agency's Seamless Handoff

An agency team handles high volumes of client calls and texts. Before, messages got stuck in one person's personal phone. Now, everyone on the team sees the same shared Quo inbox.

They can collaborate on replies and pass conversations smoothly. This means faster answers and a unified front for every client.

📊 From Scattered Contacts to a Single Source of Truth

Problem: A startup's team used a mix of personal numbers, leading to missed messages and a fragmented customer view. Approach: They adopted Quo's shared business number and integrated it with their existing CRM. Outcome: All calls and texts now sync automatically to their customer database.

The team has full context for every interaction, and no lead slips through.

🚀 Launching a Professional Number in Minutes

Need to look established fast? You can get a local or toll-free business number in minutes. Quo handles the setup.

You download the app, and your team is ready to make and receive calls from the new number. It separates work from personal life instantly.

🔄 Switching Providers Without the Headache

Worried about losing your well-known business number? Quo offers free number porting. You can bring your existing number over from your current provider.

The transition is handled for you. Your customers keep reaching you at the same number, with no disruption to your business.

🤖 Automating Notes with AI Call Summaries

Teams spend too much time writing call notes after long conversations. With the Business plan, Quo uses AI to generate automatic summaries and transcripts. You get the key points and action items without manual effort.

This frees up your team to focus on the next customer, not the last one.

🔗 Connecting Your Phone to Your Favorite Tools

You shouldn't have to switch apps all day. Quo integrates with tools like HubSpot, Salesforce, and the new Claude AI connector. When a call ends, the activity can log in your CRM automatically.

You can trigger workflows based on call tags or use AI agents. It makes your existing tools smarter.

Quo (formerly OpenPhone) pricing

From$19/mo

  • 3 plans
  • Save up to 30% with annual billing

Prices checked on Oct 22, 2026 from Quo (formerly OpenPhone)'s pricing page

Quo (formerly OpenPhone) pricing page screenshotView pricing page screenshot
PlanBilled monthlyBilled annuallyIncludes
Starter
per user
$19/mo
$15/mo
$180 per year
Save up to 21% with annual billing
One number per user included
  • One new or ported phone number per user
  • Calling and messaging to US and Canada
  • Voicemail transcripts
  • Shared phone numbers
Business
Most popular
$33/mo
$23/mo
$276 per year
Save up to 30% with annual billing
  • Everything from Starter, plus:
  • AI call summaries and transcripts
  • HubSpot and Salesforce integrations
  • Group calling and call transfers
  • Custom ring orders
Scale
$47/mo
$35/mo
$420 per year
Save up to 26% with annual billing
  • Everything from Business, plus:
  • AI call tags
  • Dedicated onboarding support
  • Priority live chat and email support
  • Inbound phone support

Price history

Tracking prices since Oct 1, 2026. No price change detected yet.

Pricing types: Free trial, Monthly subscription, Yearly subscription, Per seat pricing

Pricing notes

Quo (formerly OpenPhone) offers flexible subscription plans starting at $15/month when billed annually. Pricing is per user and scales based on advanced features like AI summaries, CRM integrations, and dedicated support.

Quo (formerly OpenPhone) costs between $15 and $35 per month with 3 plans: Starter at $15, Business at $23, and Scale at $35.

You can easily compare the different features available at each level below.

Starter

Price: $15 per user per month billed annually

Best For: Small teams needing essential phone features

Other Features: One phone number per user, US/Canada calling and messaging, Voicemail transcripts

This plan is perfect if you just need a professional line to get your business running. You'll get its basic calling and texting features without extra complexity. It's a great choice for solo owners or small startups. 📞

Business

Price: $23 per user per month billed annually

Best For: Growing businesses needing CRM integrations

Other Features: AI call summaries, CRM integrations, Group calling, Call transfers

Choose this tier if your team manages a high volume of calls and needs to stay organized. The AI tools help you track conversations automatically. It's built for those who use tools like HubSpot or Salesforce every day.

Scale

Price: $35 per user per month billed annually

Best For: Larger teams requiring advanced support

Other Features: AI call tags, Dedicated onboarding, Priority support, Inbound phone support

This is the top choice for companies that need maximum efficiency and fast help from the Quo team. The advanced automation features ensure nothing slips through the cracks. It helps your team handle complex routing with ease. 🚀

Quo offers a risk-free 7-day free trial so you can test the service before committing. You can cancel your subscription at any time through the app in just a few clicks. If you do cancel, your numbers stay saved for 60 days so you don't lose your data immediately.

Cost calculator

Estimate what Quo (formerly OpenPhone) costs for your team.

Billing
Per month
$95
Per year
$1,140

Starter is priced per user: price × 5 seats. Estimate based on published list prices, before taxes, add-ons and discounts.

How to pay less for Quo (formerly OpenPhone)

  • Pay annually: saves up to 30% compared with monthly billing.
  • Use the 7-day free trial before you pay.
  • Some plans are priced per user: only pay for seats people actually use.
  • Cheaper tools in this category start at $6.25/mo.
Start free trial

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User Reviews

We checked Trustpilot for Quo (formerly OpenPhone) and found a strong average rating of 4.5 stars based on hundreds of reviews. Users consistently praise the app's ease of use, professional business features, and responsive customer support.

Many highlight the smooth onboarding process and the convenience of the shared team inbox. On the flip side, some negative reviews mention occasional call quality issues and billing or account cancellation frustrations.

A few users also noted that specific integrations or advanced features could be improved. The sentiment is largely positive, with the product being celebrated for making business communication simple and effective.

📱

Summarized from public reviews on Trustpilot

No reviews yet.

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Why use Quo (formerly OpenPhone)?

Quo isn't just another phone app; it's a central hub for business communication that scales with you. It removes the friction of scattered contacts and missed messages, turning teamwork into a real advantage. Here’s why it stands out:

  • Unified Team Inbox: Everyone on your team can see and respond to calls and texts from a shared number. No more customer messages getting stuck in one person's phone.
  • Professional Presence Instantly: Get a business number with a local or toll-free code in minutes. It separates work from your personal line and builds immediate trust.
  • Integrations That Save Time: Connect Quo to tools you already use, like your CRM or AI assistants (like the new Claude connector). This automates work and keeps data flowing automatically. ✅
  • Porting is Free: Worried about switching providers? Quo will transfer your existing number for free, so you don't lose your established contact information.
  • Top-Rated Experience: Quo is the #1 business phone in customer satisfaction on G2. This reflects a product focused on real user needs, not just a feature checklist.
  • Built for Growth: The platform is designed for businesses that need to scale their communication. Add team members, lines, and features without the complexity of a traditional phone system.

Quo (formerly OpenPhone) alternatives

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Nextiva is a cloud-based communications provider delivering hosted unified phone services to U.S companies.

CallHippo

CallHippo

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CallHippo is a business communication automation platform that unifies virtual calls, WhatsApp, email, chat, and social media in one dashboard. Features AI Voice Agents for automated lead qualification, AI Copilot for automation, Parallel Dialers for 3x more connections, real-time sentiment analysis, and smart routing. Transform your communication strategy with automated processes and seamless omnichannel experiences.

OpenPhone

OpenPhone

Business Phone System3.9/5

OpenPhone is a modern communication platform built specifically for small businesses. It offers essential services like how to get a virtual phone number or a second phone number on one device. You can easily secure a Canada phone number or leverage their best SMS messaging services. It’s an effective communication solution focused on offering better options than existing alternatives.

Kixie

Kixie

Business Phone System3.8/5

Kixie is a sales engagement platform that boosts sales and service team performance with ultra-reliable, easily automated, calling & texting features fully integrated into your CRM of choice.

Cheapest Business Phone System software for 1 to 25 users

Quo (formerly OpenPhone) FAQ

How much does Quo (formerly OpenPhone) cost?

Quo (formerly OpenPhone)'s cheapest paid plan, Starter, costs $19 per month. Paid plans range from $19 to $47 per month. Prices checked on Oct 22, 2026 from the vendor's pricing page.

Does Quo (formerly OpenPhone) have a free plan?

No. Quo (formerly OpenPhone) lists no free plan; the cheapest paid plan starts at $19 per month.

Does Quo (formerly OpenPhone) offer a free trial or a money-back guarantee?

Quo (formerly OpenPhone) offers a 7-day free trial.

How much do you save with annual billing on Quo (formerly OpenPhone)?

Paying annually saves up to 30% compared with monthly billing, based on Quo (formerly OpenPhone)'s list prices.

Has Quo (formerly OpenPhone)'s price changed recently?

No. We have not detected a price change since we started tracking on Oct 1, 2026.

What CRM and tool integrations does Quo offer?

Quo integrates with popular tools like HubSpot and Salesforce on its Business and Scale plans. It also offers a general API and a new Claude connector for AI workflows. Check the official integrations page for the most current list.

How does Quo handle my data and ensure security?

The official site does not detail specific security certifications or data storage policies. It's crucial to review the 'Terms of Service' and 'Privacy Policy' linked at the bottom of their website before signing up.

Are there limits on calls, texts, or data usage?

Unlimited calling and messaging to the US and Canada are included on all plans. International calls and texts use a credit-based system with per-minute or per-message rates.

Can I migrate my existing business phone number to Quo?

Yes, Quo offers free number porting. You can transfer your current local or toll-free number to their platform during the signup process.

What kind of onboarding and migration support is provided?

Dedicated onboarding support is a feature of the top-tier Scale plan. All users can access self-serve resources like the help center and demo videos to get started.

How responsive is Quo's customer support?

Support levels differ by plan. The Scale plan includes priority live chat, email, and inbound phone support. For lower tiers, support options are not explicitly detailed on the public site.

In which countries and languages is Quo available?

Quo works on any internet connection worldwide. You can make and receive calls/texts to US and Canadian numbers from anywhere.

What happens if I cancel my subscription?

You can cancel anytime via the app. Your service stays active until the end of the paid period. Afterward, your numbers are saved for 60 days (no outbound calling), after which they are removed.

Who is Quo best suited for?

It's ideal for small to mid-sized teams needing a shared business line, like agencies, law firms, and remote teams. It's less suited for individuals needing a single line or those requiring very low-cost, basic service.

Ready to try Quo (formerly OpenPhone)? Check out the official site or pricing.

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