Gist offers three bundles — Support, Marketing, and an All-in-One Suite — each with a free forever plan and a paid Professional tier. Paid plans run $19–$48 per month, and every premium plan starts with a free 14-day trial.
Gist costs between $0 and $48 per month across six plans in three bundles: Support Free at $0/mo, Support Professional at $29/mo, Marketing Free at $0/mo, Marketing Professional at $19/mo, All-in-One Free at $0/mo, and All-in-One Professional at $48/mo.
All prices are monthly, and every bundle includes a free forever tier. Here's a closer look at each one.
Gist Support — Free Forever
Price: $0/mo
Best For: Chatting with leads on your website
Other Features:
- Live chat and a shared team inbox
- Unlimited conversation history
- 2 support seats included
- Mobile apps for iOS and Android
You don't need a credit card to start here. It's a solid fit for small teams that want to answer website visitors for free. You can set office hours, save replies, and book meetings right from chat.
Gist Support — Professional
Price: $29/mo
Best For: Teams supporting customers on multiple channels
Other Features:
- 5 support seats included
- Facebook and Twitter integrations
- Public knowledge base
- Automated chat triggers and a lead qualification bot
- Satisfaction ratings and Zapier integration
This is the step up when email alone isn't cutting it. You get in-app messages, chat transcripts, and email forwarding, so nothing slips through. It works well for growing support teams that want automation.
Gist Marketing — Free Forever
Price: $0/mo
Best For: Capturing leads and sending one-off emails
Other Features:
- 200 contacts included
- Signup forms and popups
- Broadcast emails with personalization
- Contact segments, tags, and website tracking
Use this tier to build your list and send simple broadcasts. It's great for testing the waters before you commit to automation. You can embed forms anywhere on your site, too.
Gist Marketing — Professional
Price: $19/mo
Best For: Running drip campaigns and simple automations
Other Features:
- 1,000 contacts included
- Visual email builder and custom email domains
- Drip campaigns and single-step automations
- Auto-resend to non-openers and countdown timers
Pick this once basic broadcasts aren't enough. Automated emails and conditional content help you nurture leads on autopilot. For lists under 1,000 contacts, it's the cheapest paid way into Gist.
All-in-One Bundle — Free Forever
Price: $0/mo
Best For: Trying support and marketing in one place
Other Features:
- 200 contacts and 2 support seats included
- Combines both free tiers in one account
- Live chat, team inbox, forms, and broadcasts
It's the full suite at no cost. Start here if you want to see how chat and email work together before paying for anything.
All-in-One Bundle — Professional
Price: $48/mo
Best For: Growing businesses that want one integrated platform
Other Features:
- 1,000 contacts and 5 support seats included
- Every Support Professional feature
- Every Marketing Professional feature
- One login for chat, email, and automation
This bundles both Professional plans into a single integrated tool. Skip it if you only need support or marketing — a standalone plan costs less. If you use both, one login keeps everything in sync. ✅
The bottom line: every bundle includes a free forever plan, and you don't need a credit card to sign up. Premium plans come with a free 14-day trial — you aren't billed until it ends, and you can cancel anytime inside the app. A 100% satisfaction guarantee promises a full refund if you're not happy, and if you forget to cancel, you have 72 hours after a renewal to get your most recent payment back. Switching to annual billing saves 15%, and non-support seats (teammates who don't answer tickets) are unlimited on every plan. Startups with fewer than 10 employees get 93% off the Premium plan through the Startup plan. Contact caps and seat counts vary by tier, so confirm your list size and team needs before you upgrade — larger teams can also ask Sales about extra discounts.
