The main difference between Notion and Help Scout is that Help Scout offer 30 days money back guarantee but Notion does not offer this.
In this versus, we compare Notion vs Help Scout in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Notion review and Help Scout review.
However, you can also directly find the Best Knowledge Base Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
Notion vs Help Scout at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Notion vs Help Scout. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
Notion Review – Workspace That Combines Notes, Docs, Project Management, And Wikis
Specifications comparison
Details | Notion | Help Scout |
---|---|---|
Features | Board Database Block / Public Pages / Saving and Displaying Bookmarks / Table Database Block / Text Editor / To-Do List Block | Integrations / Live chat / Real-time messaging |
Best suited for | Individuals, Freelancers, Small businesses, Mid size businesses, Large enterprises | Small businesses, Mid size businesses, Large enterprises |
Website languages | English / French / Japanese / Korean | English |
Website URL | Visit official website | Visit official website |
Support link | Support page | Support page |
Support email | support@getnotion.com | contact@helpscout.com |
Live chat | Yes | Yes |
Company address | New York, NY, US | Boston |
Year founded | 2016 | 2011 |
Pricing comparison
Compare the price between Notion vs Help Scout
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
Pricing comparison | Notion | Help Scout |
---|---|---|
Pricing range | From $5 to $25 per month | From $20/month to $65/month |
Pricing types | Annual subscription / Monthly subscription | Annual subscription / Monthly subscription |
Free plan | Yes | No |
Free trial | No | Yes, 15 days |
Money back guarantee | No | Yes, 30 days |
Pricing page link | See plans | See plans |
Notion Pricing details
With Notion, you can choose from 4 different subscription plans: Personal (free), Personal Pro ($5/month), Team ($10/month/user), and Enterprise ($25/month/user). All of these packages provide little savings if you purchase for an entire year of service at once.
Personal (Free)
- Pages and blocks are unlimited
- Share with five people
- Sync between devices
- API
Personal Pro ($5/month)
- File uploads are unlimited
- Guests are not limited
- Version history for 30 days
Team ($10/month/user)
- Team members are unlimited
- Cooperative office space
- Permission to share
- Resources for administrators
Enterprise ($25/month/user)
- SAML Single Sign-On
- Provisioning of users (SCIM)
- Log of audits
- Better protections and management systems
- Version history is unlimited
- Dedicated success manager (100+ seats)
- Contract made to order
Help Scout Pricing details
There are two pricing for Help Scout: Monthly and Annually.
Monthly plan:
- Standard $25 per user per month
- Plus $50 per user per month
- Pro – Contact them in a link
Annual plan:
- Standard $20 per user per month
- Plus $40 per user per month
- Pro $65 per user per month
Monthly Plans:
Standard: $25 per user per month
- 2 Mailboxes
- 1 Doc site
- Up to 25 users
- Live chat
- In-app messaging(See Pricing)
- Beacon help widget
- Custom reports
- Automated workflows
- Customer properties
- API and 50+ integrations
Plus: $50 per user per month
- 5 Mailboxes
- 2 Docs sites
- No maximum user count
- 25 light users
- Custom fields
- Teams
- Advanced permissions
- Unlimited reporting history
- Advanced API access
- Salesforce, Jira, HubSpot apps
- HIPAA compliance
- Enterprise security
Pro Plan:
Available only for annual payments.
Annual Plans:
Standard: $20 per user per month
- 2 Mailboxes
- 1 Doc site
- Up to 25 users
- Live chat
- In-app messaging(See Pricing)
- Beacon help widget
- Custom reports
- Automated workflows set up rules to filter emails and automate actions
- Customer propertiesEnrich customer profiles with custom attributes
- API and 50+ integrations
Plus: $40 per user per month
- 5 Mailboxes
- 2 Docs sites
- No maximum user count
- 25 light users
- TeamsAssign
- Advanced API (access400 API calls per minute and access reporting endpoints)
- HIPAA compliance
- Enterprise security
Pro: $65 per user per month
- 25 Mailboxes
- 10 Docs sites
- 50 light
- Enterprise security
- HIPAA compliance
- API rate limit increase
- Concierge onboarding service
- Dedicated account manager
Poll
Help Scout vs Notion: Which one will you use?
At Ciroapp, we are always striving to provide the best possible experience for our readers. We understand that making a decision between two software can be a difficult task. That’s why we want to hear from you! Your valuable opinion can help us improve our future versus articles and guide our readers in making informed decisions. By casting your vote, you not only help us, but also the community of readers who rely on our content. So, share your thoughts with us and let us know which software you prefer!