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Notion vs Help Scout

Notion vs Help Scout
Table of Contents:
April 13, 2023

The main difference between Notion and Help Scout is that Help Scout offer 30 days money back guarantee but Notion does not offer this.

In this versus, we compare Notion vs Help Scout in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Notion review and Help Scout review.

However, you can also directly find the Best Knowledge Base Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Table of contents open

Quick overview

Notion vs Help Scout at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Notion vs Help Scout. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

9.5
Notion Review – Workspace That Combines Notes, Docs, Project Management, And Wikis

Notion Review – Workspace That Combines Notes, Docs, Project Management, And Wikis

In this Notion review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Notion
Read full review
Average Score 9.5
Customer support
9.1
Value for money
9.8
Ease of use
9.5
Features
9.7
PROS:
  • Setting up a read-only link
  • Co-editing
  • Various data source views are available
  • Kanban
  • Embedded media
  • Flexible digital workspace
CONS:
  • Finding the appropriate article might be difficult at times
  • Images can't be copy-pasted directly
Visit Notion
9.4
Help Scout Review – Shared inbox, Help Center and Live Chat Software

Help Scout Review – Shared inbox, Help Center and Live Chat Software

In this Help Scout review, you’ll find more information about its features, pricing, pros and cons and why you should …
Visit Help Scout
Read full review
Average Score 9.4
Customer support
9.4
Value for money
9.6
Ease of use
9.2
Features
9.3
PROS:
  • Extremely affordable price
  • Integration with e-commerce and marketing tools
  • Agents and support staff can learn through training very quickly
CONS:
  • No telephone assistance
  • Provide consumers tags
Visit Help Scout

Specifications comparison

DetailsNotionHelp Scout
FeaturesBoard Database Block / Public Pages / Saving and Displaying Bookmarks / Table Database Block / Text Editor / To-Do List BlockIntegrations / Live chat / Real-time messaging
Best suited forIndividuals, Freelancers, Small businesses, Mid size businesses, Large enterprisesSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish / French / Japanese / KoreanEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailsupport@getnotion.comcontact@helpscout.com
Live chatYesYes
Company addressNew York, NY, USBoston
Year founded20162011

Pricing comparison

Compare the price between Notion vs Help Scout

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonNotionHelp Scout
Pricing rangeFrom $5 to $25 per monthFrom $20/month to $65/month
Pricing typesAnnual subscription / Monthly subscriptionAnnual subscription / Monthly subscription
Free planYesNo
Free trialNoYes, 15 days
Money back guaranteeNoYes, 30 days
Pricing page linkSee plansSee plans

Notion Pricing details

With Notion, you can choose from 4 different subscription plans: Personal (free), Personal Pro ($5/month), Team ($10/month/user), and Enterprise ($25/month/user). All of these packages provide little savings if you purchase for an entire year of service at once.

Notion pricing

Personal (Free)

  • Pages and blocks are unlimited
  • Share with five people
  • Sync between devices
  • API 

Personal Pro ($5/month)

  • File uploads are unlimited
  • Guests are not limited
  • Version history for 30 days

Team ($10/month/user)

  • Team members are unlimited
  • Cooperative office space
  • Permission to share
  • Resources for administrators 

Enterprise ($25/month/user)

  • SAML Single Sign-On
  • Provisioning of users (SCIM)
  • Log of audits
  • Better protections and management systems
  • Version history is unlimited
  • Dedicated success manager (100+ seats)
  • Contract made to order
Visit Notion official website

Help Scout Pricing details

There are two pricing for Help Scout: Monthly and Annually.

Monthly plan:

  • Standard $25 per user per month
  • Plus $50 per user per month
  • Pro – Contact them in a link

Annual plan:

  • Standard $20 per user per month
  • Plus $40 per user per month
  • Pro $65 per user per month
helpscout pricing

Monthly Plans:

Standard: $25 per user per month 

  • 2 Mailboxes
  • 1 Doc site
  • Up to 25 users
  • Live chat
  • In-app messaging(See Pricing)
  • Beacon help widget
  • Custom reports
  • Automated workflows
  • Customer properties
  • API and 50+ integrations

Plus: $50 per user per month

  • 5 Mailboxes
  • 2 Docs sites
  • No maximum user count
  • 25 light users
  • Custom fields
  • Teams
  • Advanced permissions
  • Unlimited reporting history
  • Advanced API access
  • Salesforce, Jira, HubSpot apps
  • HIPAA compliance
  • Enterprise security

Pro Plan: 

Available only for annual payments.

Annual Plans: 

Standard: $20 per user per month

  • 2 Mailboxes 
  • 1 Doc site
  • Up to 25 users
  • Live chat
  • In-app messaging(See Pricing)
  • Beacon help widget
  • Custom reports​​
  • Automated workflows set up rules to filter emails and automate actions
  • Customer properties​​Enrich customer profiles with custom attributes
  • API and 50+ integrations

Plus: $40 per user per month

  • 5 Mailboxes 
  • 2 Docs sites
  • No maximum user count
  • 25 light users 
  • TeamsAssign 
  • Advanced API (access​​400 API calls per minute and access reporting endpoints)
  • HIPAA compliance
  • Enterprise security 

Pro: $65 per user per month

  • 25 Mailboxes 
  • 10 Docs sites 
  • 50 light 
  • Enterprise security
  • HIPAA compliance
  • API rate limit increase
  • Concierge onboarding service
  • Dedicated account manager  
Visit Help Scout official website

Poll

Help Scout vs Notion: Which one will you use?

At Ciroapp, we are always striving to provide the best possible experience for our readers. We understand that making a decision between two software can be a difficult task. That’s why we want to hear from you! Your valuable opinion can help us improve our future versus articles and guide our readers in making informed decisions. By casting your vote, you not only help us, but also the community of readers who rely on our content. So, share your thoughts with us and let us know which software you prefer!

Which one will you use?


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