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TunnelBear

TunnelBear

TunnelBear review, pricing, features, pros & cons

A more secure way to browse the web.

#13 in VPN
By Ciroapp Editorial Team · 1 min read · Updated Aug 4, 2026
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At a glance

Quick overview for TunnelBear: rating, pricing summary, key features, and highlights.

Ciroapp review

3.3
Strong Security Meets Stability Concerns.

We appreciate TunnelBear's commitment to verified privacy through annual security audits and a transparent no-logging policy. However, recent users consistently report severe stability flaws and unresponsive customer service, suggesting real execution issues within the core product experience. Overall, the foundational security is rigorously verified, but we cannot overlook the reported volatility in connection reliability and the difficulties reaching support.

Pros

  • Pros:Unique commitment to annual, independent security audits.
  • Pros:Strict no-logging policy guarantees user privacy.
  • Pros:Extremely easy-to-use interface and fast, adorable setup.

Cons

  • Cons:Frequent, recent reports of connectivity issues and constant disconnections.
  • Cons:Software can be buggy (shows connected when service is dropped).
  • Cons:Customer support is frequently non-existent or unresponsive to issues.
Free trial
Yes
Range: Free–$5.75/user/monthFree plan, Monthly subscription, Per seat pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
Read full review

TunnelBear overview

Are you worried about hackers stealing data when you use public WiFi? It’s a huge and frustrating risk. TunnelBear addresses this directly, offering a secure way to browse the web.

It blocks potential threats and encrypts your connection to keep your online activity private. ✨

What is TunnelBear?

TunnelBear is a strong service designed to make your internet connection secure across any network you access. It accomplishes this by encrypting all your data. This essential protection ensures your passwords and activity stay securely hidden, especially when you are connected to insecure public hotspots.

Millions of people already trust TunnelBear for dependable security and privacy. 💡

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Comparison
Atlas VPN vs TunnelBear

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TunnelBear Key Features

🛡️ Robust Data Encryption 🛡️

TunnelBear works by encrypting your internet connection every time you connect. This essential protection shields all your data as it moves across any network you use. This capability helps keep your passwords and private activity completely hidden from outside observation.

This ensures you have a secure way to browse the web, even when using risky public hotspots.

✨ Active Threat Blocking

Connecting to public WiFi often poses a frustrating risk for theft. TunnelBear addresses this directly by actively blocking threats attempted by malicious actors. This stops hackers from accessing your valuable information on insecure networks.

The service successfully shields you against password and data theft whenever you connect to a public hotspot.

✨ Verifiable Trust and Privacy Commitment

The company respects your privacy completely and takes verifiable steps to earn your trust. They promise they will never monitor, log, or sell any of your browsing activity. This strict commitment is known as the 'ultimate privacy promise,' ensuring your online actions remain only yours.

Furthermore, TunnelBear verifies its security claims every single year. It is the only industry provider that performs annual, independent security audits. This external verification guarantees that you can truly trust the service to keep your connection secure.

✨ Premium Access and Maximum Flexibility ✨

Users on paid plans gain access to premium VPN servers, which may offer enhanced performance. These plans also allow for city-level server selection, giving you precise control over your connection location. Paid subscriptions provide comprehensive device coverage.

This means you can enjoy unlimited secure browsing and simultaneously protect all your devices under a single account. If you rely on constant protection for multiple gadgets, this feature ensures uninterrupted security.

✨ Specialized Tools for Teams

TunnelBear offers specialized tools tailored for businesses securing two or more users. Team accounts include vital administrative functions for simplified management. These features streamline the handling of corporate security needs.

Specific benefits include centralized team billing and dedicated admin tools for team account managers. This powerful option ensures your entire staff’s online activities stay secure and manageable.

Use Cases

☕ Staying Secure on Public WiFi Hotspots

It's common to connect to public WiFi at shops, airports, or cafes. While convenient, these networks pose a major risk to your passwords and sensitive data. Hackers frequently target these insecure connections, seeking opportunities for data theft.

TunnelBear solves this problem by encrypting your internet connection immediately. This secure shield actively works to block potential hackers. Your passwords, banking details, and personal activity remain private and unseen by outside parties.

✅ Verifying Trust Through Independent Audits

It's crucial to know that your online security provider is serious about protection. TunnelBear strives to earn your trust through verifiable actions, not just through simple promises. We are the only provider in the industry to perform annual independent security audits.

Tip: External verification ensures you can truly trust us to keep your connection secure.

This extreme commitment to verified security ensures you maintain a fully trustworthy connection. You never have to worry about the actual integrity of the protection you pay for.

🤫 Ensuring Ultimate Personal Privacy

Problem: Many users worry that VPN services secretly monitor or sell their browsing history to outside groups.

Approach: TunnelBear makes a strong, ultimate privacy promise. They will never monitor, log, or sell any of your browsing activity whatsoever. This commitment guarantees that your search history and activity remain completely private and yours alone.

Expected outcome: Full privacy, knowing your provider respects your anonymity completely.

🏢 Securing Your Growing Business Team

If you manage a business with two or more employees, security requires central planning. The Teams plan is tailored specifically for this need. Pricing scales per user, providing secure access for everyone.

This plan includes organizational features like centralized team billing and admin controls. You can easily manage security for your entire staff, ensuring continuous, unlimited secure browsing across all corporate devices.

🛡️ Committing to All-Day, Every-Day Security

Securing just one device or using limited data isn't enough for peace of mind. If you need continuous, comprehensive protection, the Unlimited plan is the right choice. This provides unlimited secure browsing data every month.

Who does this plan benefit? Individuals who use many devices. You can secure all your phones, tablets, and computers simultaneously, ensuring constant protection no matter where you browse or what device you are using.

Pricing Overview for TunnelBear

Pricing range
Free–$5.75/user/month
Pricing types
Free plan, Monthly subscription, Per seat pricing

TunnelBear offers three primary options: a Free plan, an Unlimited plan starting at $3.33/month for individuals, and a Teams plan for businesses priced per user. The paid plans include unlimited secure browsing and robust features for device security.

Plans & Pricing

Free

MonthlyFree
2GB monthly secure browsing
  • Limited usage
  • Teams testing
  • 2GB of secure browsing
Try for free

Unlimited

Monthly$3.33
  • All-day security and peace of mind
  • Unlimited secure browsing
  • Unlimited devices
  • Premium VPN servers
  • City-level server selection
  • Priority customer support
See Pricing

Teams

Monthly$5.75 /user
Minimum 2 users required
  • For businesses securing 2+ users
  • Unlimited secure browsing
  • Unlimited devices
  • Premium VPN servers
  • City-level server selection
  • Priority customer support
  • Centralized team billing
  • Admin & account manager tools
See Pricing
Pricing Screenshot
Pricing

TunnelBear costs between Free and $5.75 per month with three plans: Free at Free, Unlimited at $3.33/mo, and Teams at $5.75/user/mo.

Here is a closer look at what each TunnelBear subscription offers you.

Free

Price: Free Best For: Testing and limited usage Other Features: 2GB of secure browsing

This is the perfect way to try TunnelBear before committing to a paid plan. You get 2GB of secure browsing data to test performance and features. Use this starter plan to see how easy it is to keep your browsing private. It's great for quick security checks.

Unlimited

Price: from $3.33 /mo Best For: All-day security and peace of mind Other Features: Unlimited secure browsing, Unlimited devices, Premium VPN servers, City-level server selection, Priority customer support

The Unlimited plan provides comprehensive security for individuals. You get unlimited data and can secure all your devices simultaneously. If you need peace of mind and constant protection, this plan is the right choice. Enjoy premium features and dedicated customer service.

Teams

Price: $5.75 /user per month Best For: Businesses securing 2+ users Other Features: Unlimited secure browsing, Unlimited devices, Premium VPN servers, Centralized team billing, Admin & account manager tools, Priority customer support, City-level server selection

This plan is tailored for small to medium businesses needing robust security for their staff. Pricing scales per user, starting at two users. Team accounts benefit from specialized features like centralized billing and admin tools. Keep your entire team's online activities secure and manageable with this powerful option.

TunnelBear offers a great Free plan for trying out the VPN service with 2GB of data. There is no explicit mention of a money-back guarantee or refund policy in the displayed pricing information. You can start protecting your privacy today by trying the Free plan.

User Reviews

The user feedback for TunnelBear is sharply divided, primarily focusing on stability versus usability. Many users praise the platform's adorable interface and exceptional ease of use, often citing it as the best free VPN they have tried.

The free tier offers a generous 2GB data limit and access to many countries, proving effective for light use like basic streaming or quick checks. However, a significant number of recent customer reviews report severe reliability issues.

Major complaints include buggy software that frequently loses connection without warning or shows as ‘connected’ when it is not. For customers needing technical help, customer service responsiveness was repeatedly labeled as non-existent or absolutely useless, making bug resolution impossible.

Despite offering strong, auditable security features, the current user experience is significantly hampered by these technical stability flaws. If TunnelBear improves its support and technical reliability, its reputation could match its appealing interface.

🐻

What users say elsewhere

Anonymous
Trustpilot

The basic free product does exactly what it says on the tin. The sign up process is both easy and ADORABLE, and you are up and running instantly. It's great for basic 'pretend I'm still at home' protection, and the 2GB is very useful.

Anonymous
Trustpilot

I have been using tunnel bear for many years. The setup is very easy, and I have never had a connection issue. The only 'issue' is companies think I am someone else, which proves the VPN is working as intended.

Anonymous (Hivrummo)
Trustpilot

I was deeply disappointed. Customer service is non-existent when you need them. The software is buggy, and when it stops working, it locks you out of your 'normal' internet connection. Do not give them your money.

Anonymous
Trustpilot

I subscribed six months ago, but satisfaction quickly changed. I constantly have to ensure the VPN is still connected because it loses connection quickly without any warning noise. Sometimes, I must log out and log in multiple times just to reconnect.

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Why use TunnelBear?

It's crucial to know that your online security provider is serious about protection. TunnelBear works hard to earn your trust through verifiable actions, not just through promises.

  • ✅ Strong Connection Security: TunnelBear encrypts your connection reliably. This security shield successfully keeps your online activity highly private, no matter what network you happen to be using.
  • 🛡️ Block Data Theft: The service actively works to stop hackers. It helps prevent password and data theft, which is a major risk when you connect to public WiFi spots.
  • 🚫 Ultimate Privacy Promise: The company respects your privacy completely. They promise they will never monitor, log, or sell any of your browsing activity.
  • 💡 Verify Trust Annually: TunnelBear is the only provider in this industry to perform annual, independent security audits. This external verification ensures that you can truly trust them to keep your connection secure.

If proven privacy and verified security are important to you, consider securing your browsing today.

Ready to transform your workflow with TunnelBear?

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Frequently Asked Questions

How much data do I get with the Free plan?

The Free plan provides 2GB of secure browsing data monthly. This plan is designed specifically for testing the VPN's performance and for users with very limited usage needs.

Does TunnelBear monitor, log, or sell my browsing data?

No. TunnelBear maintains a strict policy promising never to monitor, log, or sell any of your browsing activity. This commitment is central to their ultimate privacy promise.

How does TunnelBear verify its security claims?

TunnelBear performs annual, independent security audits by external parties. They are the only VPN provider in the industry to commit to this level of external verification, boosting user confidence.

Are there limits on the number of devices I can use with paid plans?

No, both the Unlimited individual plan and the Teams plan support an unlimited number of devices. You can secure all your smartphones, tablets, and computers at the same time.

Is the pricing for the Teams plan per-seat or based on usage?

The Teams plan is priced per user, or per seat, at $5.75 monthly. Note that the Teams plan requires a minimum commitment of two users to start an account.

What tools are included for managing security in the Teams plan?

The Teams plan includes vital organizational features for management. These include centralized team billing and dedicated admin and account manager tools.

Do I get a money-back guarantee if I am not satisfied?

The platform offers the Free 2GB plan for testing before you commit to a subscription. We recommend checking specific terms upon signup.

Can I choose specific server locations?

Yes, both paid plans (Unlimited and Teams) include city-level server selection. This premium feature gives you better control over where your connection appears to originate.

How does customer support differ between the Free and Paid plans?

Users on the Unlimited and Teams paid plans receive Priority customer support. This means they get faster attention compared to users on the Free testing plan.

Are there any data or speed restrictions on the Unlimited plan?

No. The Unlimited plan provides unlimited secure browsing without data caps. It’s designed for all-day use and full protection.

Does the listed monthly price of $3.33 require a long-term commitment?

While the low rate is displayed monthly, the required commitment period is not explicitly detailed on the site. Lower monthly costs usually result from choosing an annual billing cycle.

Who is the primary audience for TunnelBear?

TunnelBear fits individuals needing strong, verified privacy and easy-to-use security, especially when using public WiFi. The Teams plan specifically targets businesses securing two or more staff members.

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