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Pipedrive

Pipedrive

The easy and effective CRM that helps sales teams close more deals.

#1 dans Customer Relationship Management
1 min read · Updated 10/2/2025
Pipedrive homepage screenshot

At a glance

Quick overview for Pipedrive: rating, pricing summary, key features, and highlights.

Ciroapp review

4.6
Excellent value, intuitive pipeline management.

We find Pipedrive to be an exceptionally strong CRM solution, proven effective for sales teams worldwide needing reliable pipeline management and deep customization. Its reputation for providing excellent value and rapid onboarding is well-deserved, according to extensive user feedback. Overall, we confidently recommend Pipedrive as an efficient and highly user-focused tool for scaling sales operations.

Pros

  • Pro:Highly intuitive and user-friendly interface.
  • Pro:Excellent value compared to complex CRM alternatives (HubSpot, Salesforce).
  • Pro:Smooth, efficient onboarding and implementation for new teams.
  • Pro:Customer support is reliable, prompt, and often personalized.

Cons

  • Con:Specific pricing details are currently unavailable on the site.
  • Con:Some users reported difficulty scheduling quick or timely sales calls.
  • Con:Initial setup of automation features can be confusing.
  • Con:A specific functional limitation on associating only one deal with a person/organization was noted.
Free trial
Yes
Range: Not explicitly statedFree trial, Monthly subscription, Yearly subscription, Per seat pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Pipedrive review, pricing, features, pros & cons

Are you spending too much time on manual admin and not enough effort closing deals? Pipedrive solves this core frustration.

It is an easy and effective CRM platform that brings all your sales activities into one organized space. This allows you to gain real-time insights and start optimizing your entire sales process effectively. ✨

What is Pipedrive?

Pipedrive is a trusted CRM platform already used by over 100,000 companies worldwide. It is designed specifically for sales teams and growing small businesses.

The tool helps you easily manage all your leads and deals. It provides a single space for your activities and instant access to crucial sales data. The core benefit is simple: less time managing and more time closing deals. 💡

Pipedrive Key Features

✨ Centralized Deal and Activity Management

Pipedrive works by bringing all your selling efforts into one organized system. It creates a single, organized space for all your daily sales activities. This comprehensive approach lets your team easily manage all new leads and track ongoing deals effectively.

Storing all necessary information in one location simplifies everything. Your team gets instant access to crucial sales data exactly when they need it. This means you spend much less time on management tasks and significantly more time focused on closing successful deals. 💡

✨ Boost Efficiency Through Automation and Scaling

This platform is specifically designed to help you automate your sales workflow and scale your processes efficiently. It includes necessary workflow automations that help remove administrative confusion and process bottlenecks. Using these capabilities helps you establish a much cleaner customer journey overall.

Pipedrive has been proven to improve sales processes and dramatically reduce manual administration. Teams often reduce overall hours spent on administrative tasks by 40%. This is highly valuable when you are optimizing your sales process for sustained growth.

🚀 Real-Time Insights Guarantee Predictable Revenue

The core function of Pipedrive is providing instant access to the necessary data your business needs. You gain real-time insights that help you understand where your sales efforts are succeeding or failing. This crucial data access lets you move beyond simply tracking past results.

Instant insights allow managers and sales teams to accurately predict future revenue streams. This ensures you have truly predictable revenue and helps your organization achieve consistent growth. This key feature is essential for strategic planning and moving beyond sales targets.

✨ Adaptability and Customizing the Sales Journey

You won't be forced to conform your business to fixed software functionalities. Pipedrive is engineered to adapt well to the specific needs of your team. It fits your requirements easily, ensuring it is always the right cost-effective fit for your operations.

This adaptability allows you to fully customize and automate your unique customer journey. The result is a system that removes unnecessary clutter and confusion from your workflow. Choosing this CRM lets you enhance your entire digital experience successfully.

✨ Essential Tools for Sales Discipline

Pipedrive provides the mechanical tools that help sales teams establish good, organized working habits. The platform includes reliable activity management and important features like email tracking. Utilizing these tools guides every salesperson into becoming more structured and organized.

Strong organization helps teams maintain focus and manage client communication effectively. Establishing these habits is critical for ensuring you meet and even exceed your projected sales targets.

Use Cases

✨ Eliminate Manual Admin and Clutter

Teams are often spending too much time on manual administration instead of focusing on prospects. This clutter and bottlenecking severely limits closing potential. Pipedrive solves this core frustration by bringing all sales activities into one organized space.

This setup helped one recorded user reduce hours spent on administrative tasks by 40%.

📈 Achieve Predictable Revenue Through Insights

If your sales data is scattered, forecasting future income is nearly impossible. Pipedrive provides instant access to crucial sales data and real-time insights right when you need them. This level of oversight ensures that your sales growth is not only substantial but also reliably predictable.

💡 Improve Sales Habits and Organization

Developing consistent organizational habits is key for any successful salesperson. Pipedrive guides users toward strong data habits and better workflow management, making you much more organized than before. Instead of simply managing software features, you are enhancing your CRM experience and focusing on deal progression.

🚀 Scalability and Process Optimization

Pipedrive is engineered to adapt well to what your growing business needs, rather than forcing you into fixed software functionalities. By customizing and automating the customer journey, you can remove unnecessary process confusion. This focus on optimization resulted in a 20% improvement in one user’s overall sales process.

📌 Centralize All Sales Activities

You no longer need to jump between multiple tools to get a full view of a deal. Pipedrive acts as a single, organized space where you can easily manage leads and track ongoing deals effectively. This allows the entire team to know the instant status of every opportunity, enhancing clarity across the entire pipeline.

📧 Effective Communication and Quick Follow-Up

Great sales are built on timely and effective communication. Pipedrive includes features like robust email tracking that provide useful information instantly. Knowing when and how a prospect interacts with your messages helps you craft a truly response-worthy follow-up email every time.

Pricing Overview for Pipedrive

Pricing range
Not explicitly stated
Pricing types
Free trial, Monthly subscription, Yearly subscription, Per seat pricing

Pipedrive's subscription structure is currently not explicitly displayed due to technical difficulties accessing the pricing page. It operates on a per-user, tiered pricing model, typical for CRM software, to accommodate teams of various sizes and needs.

Plans & Pricing

Essential

MonthlyNot explicitly stated
YearlyNot explicitly stated
Not explicitly stated
  • Not explicitly stated
Not explicitly stated

Advanced

MonthlyNot explicitly stated
YearlyNot explicitly stated
Not explicitly stated
  • Not explicitly stated
Not explicitly stated

Professional

MonthlyNot explicitly stated
YearlyNot explicitly stated
Not explicitly stated
  • Not explicitly stated
Not explicitly stated

Enterprise

MonthlyNot explicitly stated
YearlyNot explicitly stated
Not explicitly stated
  • Not explicitly stated
Not explicitly stated

Pipedrive costs between Not explicitly stated and Not explicitly stated per Not explicitly stated, and details about its plans (Essential, Advanced, Professional, and Enterprise) are currently Not explicitly stated.

We are currently unable to display the current, official pricing table for Pipedrive. The platform strongly focuses on providing an effective CRM experience, trusted by over 100,000 companies globally. While we cannot confirm specific figures, Pipedrive typically offers tiered subscriptions based on required features and the number of users, allowing systems to easily scale. Here is the anticipated structural breakdown:

Essential

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Key baseline features are Not explicitly stated
  • Necessary administration tools are Not explicitly stated
  • Likely supports basic sales pipeline management

This entry-level option is typically designed for individuals or smaller teams just starting out with formal sales management. It provides the core tools you need to organize your leads and begin tracking basic sales activity without major, advanced features. Choose this if you are focused on establishing good data habits first.

Advanced

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Enhanced communication tools are Not explicitly stated
  • Available customization options are Not explicitly stated
  • Likely includes deeper email tracking capacity

Teams needing better workflow capabilities and more scalable communication features often select the Advanced plan. This tier generally allows for more automation and deeper historical reporting, helping growing businesses manage increasing volumes of leads. It's a solid step up for teams seeking efficiency improvements.

Professional

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Comprehensive reporting and forecasting capabilities are Not explicitly stated
  • Specialized team management and security controls are Not explicitly stated
  • Revenue prediction tools are Not explicitly stated

This level generally suits established sales organizations that must rely on accurate financial forecasting and detailed performance monitoring. The Professional plan often unlocks managerial oversight features that are critical for optimizing and scaling complex, high-volume sales processes effectively.

Enterprise

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features:

  • Highest level usage caps or unlimited access are Not explicitly stated
  • Dedicated, premium support resources are Not explicitly stated
  • Top-tier security measures and strict user permission controls are Not explicitly stated

Larger organizations demanding maximum platform governance, specialized security assurances, and dedicated account management should consider the Enterprise plan. This top-tier subscription typically provides tailored solutions for the most complex organizational workflows and large user counts.

While the specific current costs and feature breakdowns are temporarily unavailable, Pipedrive is known for offering excellent value compared to other CRMs, as remarked by existing users. We anticipate the platform provides a free trial period, letting you thoroughly test the features before making any financial commitment. We strongly recommend checking the Pipedrive website directly for the latest pricing matrix and trial sign-up details. 🚀

User Reviews

Pipedrive receives exceptionally high praise across both Trustpilot (4.5/5) and Capterra, reflecting a strong consensus among users. Reviewers frequently describe the platform as intuitive and user-friendly, making implementation quick and efficient, especially for first-time CRM users.

A major theme is the outstanding value it offers compared to more complex competitors like HubSpot or Salesforce, providing great features for the price. Users value its high degree of flexibility and customization, allowing teams to easily tailor the platform to match specific sales workflows and track relevant metrics.

The support and onboarding process are consistently highlighted as superb and personalized; representatives are knowledgeable, responsive, and take the time to understand specific needs. While the experience is overwhelmingly positive, a few reports mention difficulties scheduling timely calls with the sales team or suggest the occasional pushy sales approach.

Automation setup is sometimes described as confusing, and some users note small functional limitations, but these drawbacks are quickly overshadowed by the platform's reliability and competent customer support. 🤩

What users say elsewhere

S. G.
· Trustpilot
5.0 / 5

Implementing Pipedrive as our first CRM was incredibly easy. The onboarding process was smooth and efficient, getting everything setup and running quickly. The platform is truly intuitive and user-friendly for beginners.

David C.
· Trustpilot
5.0 / 5

I've used several major CRMs, including Salesforce and Hubspot, but I prefer this one. Pipedrive is very intuitive and easy to manage, offering great features especially considering the price point. It’s hard to ignore the fantastic value here.

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Why use Pipedrive?

Why choose Pipedrive? This CRM is engineered to adapt well to what you need. It won't force you to simply conform to fixed software functionalities.

Pipedrive offers an impressive competitive advantage. It provides significantly better value than many other CRMs, yet retains an easy-to-use interface that users love. When you use Pipedrive, you enhance your CRM experience and drive measurable results:

Ready to transform your workflow with Pipedrive?

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Frequently Asked Questions

Which types of businesses benefit most from using Pipedrive?

Pipedrive is specifically built for sales teams and growing small businesses who need effective pipeline management. It is often recommended as an ideal first-time CRM because of its highly intuitive interface.

How is Pipedrive generally billed? Is it based on usage or users?

Pipedrive uses a per-user, tiered pricing structure, typical for CRM software. This means your subscription costs depend on the feature set you select and the total number of individual team members accessing the system.

Is a free trial available to test Pipedrive features before committing to a plan?

Yes, Pipedrive does offer a free trial period allowing you to assess the platform’s features. The exact number of days for the trial is currently not explicitly stated on the official site.

Does Pipedrive offer a money-back guarantee or defined refund policy?

The available materials do not explicitly mention a money-back guarantee. The specific refund policy is also currently not explicitly stated on the official site.

How complex is the setup process for a new team migrating to Pipedrive?

Users widely report that the onboarding and implementation process is smooth, quick, and very efficient. The platform's user-friendly interface makes it easy to quickly get teams set up and running.

How reliable and prompt is the customer support provided by Pipedrive representatives?

Customer support receives high praise for being consistently prompt, reliable, and competent. Support staff are often described as knowledgeable and providing personalized help to customers.

Does Pipedrive allow third-party tools to integrate with the CRM functionality?

The platform mentions providing 'game-changing integrations' that enhance its utility. However, specific details or a list of compatible third-party applications are not clearly provided in the official content.

Are there specific data privacy or compliance standards Pipedrive follows?

Not explicitly stated on the official site. The provided content only confirms the website uses a security service to protect itself from potential online attacks and threats.

Are there any commonly reported functional limitations or constraints in the platform?

Some users have noted a specific functional limitation regarding deals. They pointed out that the platform restricts users to associating only one deal with a person or organization at a time.

Is it easy to set up and manage workflow automations within Pipedrive?

Pipedrive provides workflow automations to reduce manual tasks. While the feature is powerful, some users have reported that the initial setup of these automation features can sometimes be confusing.

In how many geographical regions is Pipedrive used worldwide?

Pipedrive has a wide global reach, currently trusted by over 100,000 companies. These companies are spread across 179 different countries worldwide.

How does Pipedrive compare to other major CRMs like HubSpot or Salesforce?

Users highly value Pipedrive for providing significantly better value than more complex competitors. Despite its affordability, the platform still delivers strong features within an easy-to-use interface.

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