Visit Website See Pricing
Benchmark Email

Benchmark Email

A powerfully simple email marketing platform.

#12 dans Email marketing
2 min read · Updated 10/4/2025
Benchmark Email homepage screenshot

At a glance

Quick overview for Benchmark Email: rating, pricing summary, key features, and highlights.

Ciroapp review

3.2
Simple interface, solid support, mixed reliability.

We recognize Benchmark Email for its highly intuitive user interface and excellent technical support staff, noting they make complex setup tasks manageable. Overall, while the usability is strong across all plans, the documented issues surrounding email reliability for large sends and inconsistent feedback resolution slightly reduce our final rating.

Pros

  • Pro:Intuitive, user-friendly web interface and email builder.
  • Pro:Responsive and high-quality technical support, including assistance with API.
  • Pro:Flexible editor supporting both drag-and-drop and direct HTML code.
  • Pro:Permanent $0 Free plan is available for users with small contact lists.

Cons

  • Con:Reported issues with email deliverability, especially on large mailing lists.
  • Con:Customer support inconsistently responds to delivery failure complaints.
  • Con:Concerns regarding strict policy enforcement leading to sudden account termination.
Range: $0–Custom Quote/monthFree plan, Monthly subscription, Yearly subscription, Usage-based pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
Visit WebsiteSee Pricing
Read full review

Benchmark Email review, pricing, features, pros & cons

Are you tired of email marketing software that feels overly complicated or requires advanced expertise?

Benchmark Email offers a powerfully simple solution. You can create professional, branded emails in a jiff using their Smart Design AI ✨, making campaign setup quick and incredibly easy.

What is Benchmark Email?

Benchmark is an email marketing platform designed for speed and usability across various industries. Whether you are a solo entrepreneur or run a non-profit, the platform helps you connect with subscribers and drive sales.

It provides core tools like the Email Builder, Landing Pages, and a Marketing CRM. This system allows you to attract more leads, manage customer relationships, and launch campaigns that are ready to delight subscribers in the inbox. 💡

Benchmark Email Key Features

✨ Design Faster with Smart Design AI ✨

It’s easier than ever to create professional, branded emails fast. The powerful Smart Design AI tool acts as your design companion. It helps you build custom emails in just a few quick clicks.

The AI automatically incorporates your specific branding elements. This means your emails will correctly feature your logo, images, colors, and key messaging right away. You achieve professional-grade results without needing advanced expertise.

All emails created are also mobile responsive, so your content looks great on any device. You save time while ensuring every campaign is polished and ready to delight your subscribers in the inbox.

✨ Simplified Automation and Personalization

Go beyond sending basic broadcast emails to everyone on your list. Benchmark simplifies the process of creating sophisticated campaigns that feel completely personal.

You don’t need to be an expert to use email automation effectively. The platform allows you to set up smart 'if/then' sequences. This powerful feature lets the actions of your subscribers determine which tailored message or offer they receive next.

This personalized outreach does wonders for campaigns and acts as a great business booster. It ensures you’re sending the right message to the right person at the perfect time.

✨ Effortless List Growth Tools

Benchmark gives you the tools needed to attract more leads and quickly build your subscriber list. Using these integrated features makes gathering contacts much easier and more effective.

To help you grow, the platform offers specific lead capture tools:

  • Signup Forms
  • Pop-ups
  • Dedicated Landing Pages

Once you have leads, the integrated Marketing CRM helps you manage customer relationships effectively. You can easily add contacts from multiple sources and grow sales by connecting with more subscribers every month.

✨ Optimize Campaigns and Results

Stop guessing what works and start seeing a real lift in your email marketing results today. Benchmark helps you keep a constant pulse on your entire marketing effort.

Our tools let you test, measure, and optimize campaigns easily. This helps you refine your strategy to ensure better performance for every send. Paid plans also unlock capabilities like A/B testing, further simplifying your path to full campaign optimization.

✨ Seamless Connectivity via Integrations

Easily connect Benchmark with your existing sales and marketing ecosystem. The platform supports seamless integration with your favorite external tools.

This connectivity makes list management simple. You can easily add contacts to Benchmark Email directly from these connected platforms. Integration helps ensure your data flows smoothly, allowing you to focus on growing your subscriber base and increasing sales.

✨ Template Library for Every Occasion

You can create a professional-looking newsletter in a short amount of time, thanks to the robust template library. You can browse all templates or filter by specific industries and occasions to launch high-impact campaigns quickly.

This variety includes categories like Retail Promo, Holiday Announcements, Invitation & Event, and templates tailored for Non-Profits, Finance, or Real Estate. The available templates ensure a fast start for users, even those new to email marketing.

Use Cases

✨ Launching a Branded Announcement Fast

You need to send an important announcement quickly, but you lack time for detailed design work. This scenario is where the Smart Design AI truly excels as your companion. It immediately builds custom, branded emails featuring your logo, colors, and key messaging.

This process ensures your email looks professional and mobile-responsive right away. You can finalize the campaign and send it in a jiff, efficiently delighting your subscribers in their inbox outside of your typical schedule.

🚀 Rapid List Growth and Customer Attraction

Growing your contact list is essential for driving future sales and engagement. Benchmark provides essential tools to attract new subscribers effectively. You can easily deploy integrated forms, pop-ups, and dedicated landing pages.

These tools capture leads and immediately feed them directly into the platform. This effective lead generation helps you focus on excellent customer relationships and scale your audience efficiently.

✅ Nurturing Leads with Smart Sequences

Problem: Basic broadcast emails fail to convert leads who are ready to buy. You need tailored outreach, but traditional automation tools feel complex.

Approach: Use Benchmark's simplified email automation to set up powerful "if/then" sequences. This advanced feature lets a subscriber’s action, like clicking a product link, trigger a specific, relevant follow-up offer.

Outcome: Your campaigns feel completely personal, even without being an automation expert. Actions guide the recipient's journey, which quickly boosts engagement and subsequent purchases.

📈 Optimizing for Better Campaign Results

Marketers frequently struggle to understand why certain emails succeed while others do not. You need clear data to stop guessing and start seeing better results.

Benchmark gives you tools to easily test, measure, and then optimize your campaigns. Using A/B testing, you can quickly compare different subject lines or optimize content blocks before the final send. These insights help you keep a close pulse on your activity, ensuring guaranteed improvement across every marketing effort.

👋 Sending Your First Professional Newsletter

You are a small business owner who needs an easy-to-navigate platform to communicate with customers. You shouldn't have to be an IT specialist to get started.

The platform's user-friendly interface simplifies the entire process. You can create a clean, professional newsletter quickly using the drag-and-drop builder and ready-made templates. The permanent Free plan lets you start immediately, supporting up to 500 contacts without financial commitment.

🔗 Integrating Data for Seamless Workflow

Many businesses use external platforms for sales, CRM, and customer management. You need all your data talking to Benchmark effortlessly to maximize efficiency.

Approach Flow:

  1. Connect Benchmark with your favorite sales and marketing tools.
  2. Easily sync contacts and customer data from outside platforms.
  3. Automate list updates using your existing ecosystem.
  4. Connect with more subscribers faster every month to facilitate growth.

Pricing Overview for Benchmark Email

Pricing range
$0–Custom Quote/month
Pricing types
Free plan, Monthly subscription, Yearly subscription, Usage-based pricing

Benchmark Email offers a permanent Free plan and scalable paid subscriptions starting at $13 per month when billed annually for the fundamental Pro plan. Costs primarily depend on the number of contacts you manage.

Plans & Pricing

Free

Monthly$0
Yearly$0
500 contacts, 3,500 emails/mo
  • 500 contacts
  • 3,500 emails/mo
  • Easiest-ever email builder
  • Forms
  • Reports
Sign Up Free

Pro

Monthly$15
Yearly$13
Starts at 500 contacts; scales based on contact count
  • 7,500 emails/mo (at 500 contacts)
  • Email automation
  • Landing pages
  • A/B testing
  • Full features from Free plan
Sign Up Free

Enterprise

Contact for pricing
Customized based on negotiation
  • Managed account set-up
  • Deliverability tools
  • Volume discounts
  • Send-based pricing
  • Custom quote
Get a Quote

Benchmark Email costs between $0 and a custom quote per month with three main plans: Free at $0/mo, Pro starting at $13/mo (annually), and Enterprise (custom quote).

It's important to remember that prices for paid plans scale up as your contact list grows, so the initial shown prices are for the minimum contact tier.

Free

Price: $0/mo Websites Supported: Not explicitly stated Best For: Exploring core email tools and small lists Refund Policy: Not explicitly stated Other Features:

  • The easiest-ever email builder
  • Supports up to 500 contacts
  • Send up to 3,500 emails per month
  • Access to signup Forms and Reports

This plan is perfect if you're just starting out or running a very small operation. It lets you test drive the drag-and-drop builder and basic features without ever needing a credit card. It’s truly a free way to build your foundational email marketing.

Pro

Price: Starts at $13/mo (Billed Annually) or $15/mo (Billed Monthly) Websites Supported: Not explicitly stated Best For: Users who need advanced features like automation and A/B testing Refund Policy: Not explicitly stated Other Features:

  • Everything in the Free plan is included
  • Starts with 500 contacts but scales up
  • Includes 7,500 emails/mo (for the starting 500 contacts tier)
  • Email automation and Landing pages
  • A/B testing for optimization

The Pro plan is Benchmark’s most popular choice because it unlocks powerful tools that drive growth. If you’re ready to automate outreach, create tailored landing pages, or optimize campaigns using A/B testing, this is the plan you should pick. Since pricing scales with contacts, you only pay for the list size you actually use.

Enterprise

Price: Talk to sales for a custom quote Websites Supported: Not explicitly stated Best For: High volume senders and large organizations with complex needs Refund Policy: Not explicitly stated Other Features:

  • Managed account set-up included
  • Advanced Deliverability tools
  • Volume discounts for large sends
  • Option for Send-based pricing structures

If you have a massive contact list or specialized deliverability requirements, the Enterprise plan provides customized support. This solution ensures you get dedicated resources and pricing tailored to your high-volume email needs.

Benchmark Email is committed to visibility; they offer a permanent $0 Free Plan so you can explore their tools fully before committing to a paid tier. While a standard money-back guarantee isn't specified, they do provide a substantial 25% discount for registered non-profit organizations.

User Reviews

Benchmark Email receives mixed feedback regarding its core functionality and service delivery. Users frequently praise the platform’s ease of use, noting that the web interface is super-intuitive.

They appreciate the flexibility of the drag-and-drop editor and the option for advanced HTML code editing. Technical support often gets high marks; several users report that the team provided excellent, step-by-step assistance, even helping troubleshoot complex API and endpoint integration issues.

However, balancing these positive remarks are serious concerns regarding email reliability and customer responsiveness. Recent reports include critical deliverability failures, where large email sends seemingly failed without explanation.

Furthermore, reviewers mention poor support responsiveness when attempting to resolve these claims. The biggest concern relates to account stability: at least one user accused the platform of being a scam after their account was terminated suddenly due to alleged policy violations concerning content promotion.

While the hands-on technical support is a major asset, potential users should weigh the praised usability against reported deliverability issues and strict policy enforcement. 🧐

What users say elsewhere

Alex D.
· Trustpilot · Jan 7, 2022
5.0 / 5

We had immense trouble starting with the API, but the web interface is super-intuitive. Support helped us map endpoints and even showed us how to create emails this way. Now our application works exactly as we envisioned.

Maria K.
· Trustpilot · Aug 14, 2019
5.0 / 5

I absolutely recommend Benchmark Email. You can build campaigns easily using their drag-and-drop editor or the internal HTML code editor. I am thrilled with the technical support team who assisted me at every stage of the process.

No reviews yet.

Write a Review

Write a Review for Benchmark Email
0/100 characters
0/2000 characters

Why use Benchmark Email?

Stop guessing and start seeing a real lift in your email marketing results today. Benchmark is built to simplify the path from idea to full campaign optimization.

  • Design Faster with AI: Use the Smart Design AI to quickly build custom, branded emails. In just a few clicks, your emails will feature the correct logo, images, and colors.
  • Simplify Sophisticated Campaigns: Go beyond basic sending by using simplified email automation. You don't need to be an expert to send tailored outreach that feels completely personal, even using smart "if/then" sequences. ✅
  • Optimize Campaigns Easily: The platform helps you keep a pulse on your marketing efforts. Tools allow you to test, measure, and optimize campaigns easily, ensuring better results for every send.
  • Connect Your Ecosystem: Easily integrate Benchmark with your favorite sales and marketing tools. This seamless connection helps you add contacts and grow your list with less effort.
  • Start for Free and Quickly: You can create your first email right now, and the platform is available "Free Forever." It's very user-friendly, helping you create a professional newsletter in a short amount of time. Ready to begin? Sign up now! 🚀

Ready to transform your workflow with Benchmark Email?

Try it nowView pricing

Frequently Asked Questions

How does Benchmark Email determine the cost of my subscription?

Subscription cost depends mainly on the size of your contact list. Paid plans scale dynamically, so you only pay for the size of your current contact list.

What are the primary limits on the permanent Free plan?

The Free plan allows you to manage up to 500 contacts and send 3,500 emails during the month. You also receive 1 GB of storage space for your images.

What types of technical support are available and when?

Benchmark provides 24/7 technical assistance through both Live Chat and Phone Support. You can also find extensive resources in their Online Help Center.

How do I manage image storage across different subscription levels?

Paid plans, including Pro and Enterprise, include unlimited image storage space. Only the Free plan is limited to 1 GB of file storage.

What payment methods does Benchmark Email accept?

They accept major credit cards like Visa, MasterCard, Discover, and AmEx. You can also pay via PayPal, ACH, or check, though Wire Transfer includes a $25 fee.

Does Benchmark offer any discounts for non-profit organizations?

Yes, registered non-profit organizations are eligible to receive a substantial 25% discount on their plans.

Is there a money-back guarantee or clear refund policy?

A standard money-back guarantee or specific refund terms are not explicitly stated on the official site. You should contact sales for clarification before subscribing.

Are there special pricing options for very high-volume email senders?

Yes, the Enterprise plan offers custom Send-based pricing structures instead of contact-based tiers. This plan is designed for high volume, complex needs and also provides volume discounts.

How is my contact data secured within the platform?

The platform includes a Security Pin feature. This requires users to enter a PIN before they can export contact lists, which adds a layer of protection.

Can I use Benchmark if I need advanced website tracking automation?

Yes, Pro and Enterprise users can enable Website Tracking. This lets you monitor site activity to trigger specific automated actions, such as sending follow-up emails.

Can I manage multiple departments or clients using one account?

Yes, Subaccounts are available for plans managing 1,000 or more contacts. This allows agencies or large organizations to share contacts and campaigns across different teams.

Does the platform support multiple international currencies?

Yes, Benchmark supports pricing display and transactions in many international currencies, including USD, Euro, GBP, and others listed in the pricing portal.

Ready to try Benchmark Email? Check out the official site or pricing.
Visit Website See Pricing