Campaigner vs Mailpoet

Mailpoet and Campaigner both handle email marketing, but they exist on different planets. Mailpoet is baked into WordPress, offering unmatched internal content workflow efficiency. Campaigner brings powerful enterprise automation and exceptional human support. Choose native dashboard simplicity or sophisticated, tested advanced features.

Campaigner
Campaigner

Advanced marketing backed by exceptional support.

Ciroapp review
4.0
#7 in Email marketing

We found Campaigner to be a robust platform offering advanced tools, such as multi-path automation and AI insights, all supported by excellent, long-standing customer service. Overall, Campaigner is a highly functional marketing solution, but potential users should be aware of reported minor technical glitches and significant friction surrounding the subscription cancellation policy.

Pros

  • Exceptional customer service and technical support available via phone and chat.
  • Powerful features including advanced segmentation, real-time analytics, and automated workflows.
  • Platform accepts raw HTML code easily for custom template designs.
  • Intuitive tools for campaign design, resulting in good traffic and sales increases.

Cons

  • The cancellation process is restrictive, requiring phone or live chat contact.
  • Strict 30-day notice requirement often leads to unexpected additional charges.
  • Occasional technical glitches reported, like random sign-outs or slow loading times.
  • Some users noted recent issues with bounce backs and increasing fees.
Pricing
$14/mo
Free trial30 days
Money-back
Best for
Growing businesses needing advanced segmentation and automation, Teams prioritizing human phone and chat support for emergencies, Marketers focused on advanced lead generation (anonymous visitor capture)
Mailpoet
Mailpoet

Reliability Issues Undercut Strong WordPress Integration

Ciroapp review
2.8
#14 in Email marketing

We assessed Mailpoet’s native WordPress integration, which genuinely simplifies content use and email creation right in your existing dashboard. However, the external feedback pointed to critical failures in account reliability and customer support responsiveness, particularly regarding arbitrary account suspensions and long resolution times. Overall, the reported operational inconsistency and poor support experience make it difficult for us to recommend Mailpoet for mission-critical campaigns.

Pros

  • Native integration simplifies WordPress workflow and content access.
  • Offers a powerful free plan for up to 500 subscribers.
  • Intuitive design builder supports drag-and-drop customization.
  • Automated campaigns (welcome emails, post notifications) are included.

Cons

  • Frequent, arbitrary suspension of paid accounts and sending abilities.
  • Customer support is often unresponsive and unavailable on weekends.
  • Abandoned cart feature is limited, only working for existing subscribers.
  • Onboarding process requires tedious verification and validation steps, leading to significant delays.
Pricing
$0/mo
Free trial
Money-back
Best for
Bloggers and solo entrepreneurs using WordPress exclusively, Users committed to keeping their entire workflow inside the CMS dashboard, Freelancers managing email for up to 50 client websites (Agency Plan)
Quick verdict
Choose Campaigner if you require phone support, visual multi-path automation capabilities, and tools to identify anonymous website visitors for lead capture
Choose Mailpoet if your entire business runs on WordPress and you need seamless content access directly from your CMS dashboard

AboutCampaigner

Campaigner is an advanced email marketing platform designed to help businesses thrive without a large expense. It provides the essential basic and complex features required for modern communication.

With over 20 years of expertise, thousands of customers trust Campaigner to achieve impressive email marketing results. It’s a reliable solution that truly prioritizes you, offering expert phone, chat, and email support included with every plan. 💡

AboutMailpoet

Mailpoet is the essential email marketing plugin built specifically for WordPress 💡. It currently helps over 500,000 websites connect with their audience. Since it works right alongside your existing CMS, you use your existing media library and content instantly. This seamless integration means you can get started sending important messages in minutes, not hours. It’s designed for busy site owners who need efficiency and reliable performance.

Highlights

Quick winners by category at a glance.
Ease of Use
Mailpoet is highly intuitive for anyone familiar with the WordPress dashboard. Campaigner is slightly more complex due to its advanced visual automation builder.
Feature Set
Campaigner significantly surpasses Mailpoet with complex automation, AI insights, and anonymous visitor identification. Mailpoet’s features are simple and focused on WordPress.
Value for Money
Campaigner offers a suite of advanced features and expert support starting at $14/month. Mailpoet's reliability issues undermine its overall value proposition.
Customer Support
Campaigner offers exceptional phone and chat support for all users. Mailpoet primarily uses email and is frequently criticized for slow or missing responses.
Integration Options
Mailpoet’s native, seamless integration with WordPress and WooCommerce content is its core strength. Campaigner relies on standard, external connectors.
Reliability/Trust
Campaigner has high reported stability and long-term user satisfaction. Mailpoet users consistently complain about arbitrary account suspensions.

Feature Comparison

Compare key features side by side
Native CMS Integration
Campaigner:Traditional (External)
Mailpoet:WordPress
Tie
Pricing Model Base
Campaigner:Contact Count
Mailpoet:Subscriber Count
Tie
Free Plan Available
Campaigner:
Mailpoet:Yes (Up to 500 subscribers)
Mailpoet
Full Feature Trial
Campaigner:Yes, 30 days
Mailpoet:
Campaigner
Unlimited Email Sending
Campaigner:Custom/Scaled
Mailpoet:Yes (Paid plans)
Tie
Visual Automation Builder
Campaigner:Yes (Multi-path journeys)
Mailpoet:No (Basic sequences only)
Campaigner
Dedicated Phone/Chat Support
Campaigner:
Mailpoet:
Campaigner
AI Insight Builder
Campaigner:Yes (Add-on)
Mailpoet:
Campaigner
Identify Anonymous Visitors
Campaigner:Yes (Capture add-on)
Mailpoet:
Campaigner
Transactional Email (SMTP)
Campaigner:
Mailpoet:
Tie
List Health/Verification Tool
Campaigner:Yes (Reputation Defender)
Mailpoet:
Campaigner
Agency/Multi-Site License
Campaigner:Custom Plan required
Mailpoet:Yes (Agency Plan: 50 sites)
Tie
WooCommerce Transactional Email Customization
Campaigner:Not explicit
Mailpoet:Yes (Fully customizable)
Mailpoet
Supported Plan Currencies
Campaigner:USD, CAN, GBP
Mailpoet:Not explicit (Likely USD)
Campaigner
Pricing for 1,000 Contacts approx.
Campaigner:$14 - $35/month
Mailpoet:$20/month (Estimated scale)
Mailpoet
Dedicated Deliverability Consulting
Campaigner:Yes (Custom Plan)
Mailpoet:
Campaigner
Team Seats/Users
Campaigner:Not specified
Mailpoet:Unlimited (Paid plans)
Mailpoet
Cancellation Requirement
Campaigner:Phone or live chat required
Mailpoet:Not fully explicit
Campaigner
Savings for Annual Billing
Campaigner:
Mailpoet:Up to 15%
Mailpoet
Highest Published Rating
Campaigner:4.0/5
Mailpoet:2.8/5
Campaigner
Feature Comparison Summary
10
Campaigner
5
Ties
5
Mailpoet

Features Overview

We highlight the main differences and pick a winner for each feature.

Native Workflow

Mailpoet integrates seamlessly into the WordPress environment. Campaigner runs on a dedicated, advanced external platform.

Mailpoet

Mailpoet users manage everything inside their familiar WordPress dashboard. You can instantly access your media library and existing content for newsletters. Campaigner operates as a standard external marketing platform requiring traditional integrations. While robust, it doesn't offer the native convenience of Mailpoet. This native integration is Mailpoet's strongest benefit, saving busy WordPress site owners time. Campaigner requires exporting and importing content, adding friction to the process. If content workflow is your top priority, Mailpoet's WordPress approach streamlines the entire creation process significantly.

Automation Depth

Campaigner supports advanced visual multi-path journeys and AI insights. Mailpoet limits users to simple, pre-set automated sequences.

Campaigner

Campaigner uses a Visual Builder for effortless drag-and-drop workflow design. It supports complex, multi-path journeys based on user actions and goals. Mailpoet offers necessary automation features like automated welcome emails and blog post notifications. It does not provide the same visual complexity or customization paths. Experienced marketers will find Campaigner's advanced segmentation and personalization far superior. Campaigner also offers an AI Insight Builder add-on for discovering new customer data. Mailpoet's automation is perfect for basic list growth and content distribution. Campaigner is built for sophisticated lead nurturing and retention campaigns.

Customer Support

Campaigner provides expert phone and chat support included with every plan. Mailpoet relies on email support, which users report is often unresponsive.

Campaigner

Campaigner boasts exceptional customer service and technical support via phone, email, and live chat. Campaigner users consistently cite responsive, high-quality human assistance. Mailpoet provides priority email support for paid plans and relies on forums for Free Plan users. This lacks the immediate responsiveness of phone or chat support. External reviews suggest Mailpoet support is slow, with reports of days-long waits and vague responses. Campaigner offers a much higher standard of immediate operational help. For mission-critical operations or complex troubleshooting, Campaigner's reliable, multi-channel support offers peace of mind Mailpoet currently fails to deliver.

Pricing & Free Tier

Mailpoet has a generous, permanent Free Plan for up to 500 subscribers. Campaigner provides a 30-day trial but no permanent free option.

Mailpoet

Mailpoet offers a robust Free Plan supporting 500 subscribers and 5,000 emails per month indefinitely. This is ideal for beginners or small lists. Campaigner does not have a free tier but gives new users a 30-day, full-feature free trial. Paid plans start at $14/month for 1,000 contacts. Mailpoet is significantly cheaper at the entry level, offering a zero-cost option for growth. Campaigner requires a monetary commitment after the 30-day period ends. If you have a small, growing list, Mailpoet allows you to build your audience for free. Campaigner offers high-power features sooner but requires payment quickly.

Advanced Lead Tools

Campaigner identifies anonymous web visitors using its Capture add-on. Mailpoet only relies on standard subscription forms for lead collection.

Campaigner

Campaigner features 'Capture,' a tool designed to identify anonymous website traffic. This converts visitors who haven't yet subscribed into warm leads. Mailpoet focuses on standard email forms integrated within WordPress. It lacks a specific feature for capitalizing on high-interest anonymous traffic. This gives Campaigner a significant advantage in lead generation and customer acquisition. It increases the chance of sales by engaging leads instantly. Marketers needing to optimize their customer acquisition costs should favor Campaigner's unique anonymous visitor identification technology.

Platform Reliability

Campaigner is known for stable, consistent performance and high list retention. Mailpoet suffers from frequent reports of arbitrary account suspensions.

Campaigner

Campaigner users frequently report high platform stability and reliable email send performance. The tool has been trusted by users for over a decade for consistent operations. Mailpoet reviews highlight systemic problems like unexpected account blocks and sending ability suspensions. This occurs even for users on paid subscription tiers. This operational instability makes Mailpoet a significant risk for time-sensitive, mission-critical email campaigns. Campaigner appears to handle sender security more reliably. If your livelihood depends on dependable weekly emails, Campaigner offers the necessary operational trust. Mailpoet's reported issues are concerning for serious marketers.

Agency Management

Mailpoet has a dedicated Agency plan supporting 50 sites easily. Campaigner only handles multi-site needs under a costly Custom plan.

Mailpoet

Mailpoet’s Multi-Site Agency Plan is specifically designed for client managers and freelancers. It grants full feature use on up to 50 separate WordPress instances. Campaigner offers a Custom plan for scale, which provides dedicated support and consulting. It’s primarily focused on single, high-volume senders, not multi-site licensing. For freelancers managing a large client roster, Mailpoet simplifies billing and license management across client sites. The $30/month Agency plan is a clear entry point. Campaigner caters to enterprise scale, while Mailpoet offers streamlined management for WordPress-focused agencies and site builders.

List Health Tools

Campaigner includes a dedicated Reputation Defender tool for list verification. Mailpoet does not advertise any continuous list health monitoring features.

Campaigner

Campaigner's Reputation Defender periodically scans your contact lists for bounces and poor addresses. This action defends your sender reputation and promotes higher deliverability. Mailpoet focuses on strong deliverability infrastructure but lacks a tool for proactive list cleansing. Users must likely rely on external or manual verification methods. Maintaining a clean list is vital to inbox placement and avoiding spam filters. Campaigner provides this integrated security layer directly within the platform. Campaigner gives marketers clear visibility into potential delivery issues using its list health scoring feature.

Our Verdict

Objective guidance based on features, pricing, and user fit.

Campaigner is clearly the safer, more robust choice for any business prioritizing reliability and growth stability. Mailpoet is highly specialized, offering native simplicity but only shining if you live entirely within the WordPress environment. This choice boils down to needing proven reliability versus native content workflow efficiency. Campaigner provides advanced features like AI insights and multi-path visual automation. Their phone and chat support is consistently highly praised by long-term paying customers. Campaigner offers a powerful, tested toolset for serious email marketers starting at only $14 per month. Mailpoet excels at effortless integration directly into the WordPress ecosystem. You can access content and media instantly while building newsletters in the CMS dashboard. Mailpoet also provides a very strong Free Plan for beginners with lists under 500 subscribers. The most critical difference is trust and reliability in mission-critical operations. Mailpoet users frequently report unexpected account suspensions and unresponsive support teams. Campaigner users experience high stability and access expert human help when needed. Choose Campaigner if platform reliability and advanced features are essential for your business's success. Pick Mailpoet only if deep, native WordPress integration outweighs the reported risks associated with account stability and poor customer service responsiveness.

Frequently Asked Questions

Which is better for small teams: Campaigner or Mailpoet?

Mailpoet is better for small teams focused solely on WordPress and tight budgets. It offers a free plan up to 500 subscribers and unlimited team seats. Campaigner requires a greater financial commitment starting at $14/month for 1,000 contacts.

Does Campaigner integrate natively with WordPress like Mailpoet?

No, Campaigner is an external platform using traditional API integrations. Mailpoet is a WordPress plugin that lives directly inside your admin dashboard. Mailpoet offers seamless content and media access directly from WordPress.

Is Mailpoet's Free Plan a genuine option for growing a list?

Yes, Mailpoet’s Free Plan is very generous, supporting up to 500 subscribers indefinitely. It gives you marketing and eCommerce tools right within WordPress. Campaigner only offers a 30-day free trial, not a permanent free tier.

Which tool has better customer support: Campaigner or Mailpoet?

Campaigner has overwhelmingly superior customer support, offering phone and chat help on all plans. Mailpoet relies on email support, which external reviews report is often delayed or unresponsive.

Can Campaigner help me catch anonymous leads?

Yes, Campaigner offers the Capture add-on designed to identify anonymous website visitors. This allows you to engage that traffic instantly for better lead conversion. Mailpoet does not offer this advanced lead capture feature.

Which platform is best for agencies managing multiple client sites?

Mailpoet is specifically designed for this need with its Multi-Site Agency Plan. This plan supports full functionality across up to 50 separate client websites. Campaigner requires an expensive Custom plan quote for managing multiple instances.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.