The main difference between Brightpearl CRM and Wishpond is that Wishpond offers a free trial for 14 days but Brightpearl CRM does not offer this.
In this versus, we compare Brightpearl CRM vs Wishpond in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Brightpearl CRM review and Wishpond review.
However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
To make your choice quick and efficient, here is a short summary about our comparison of Wishpond vs Brightpearl CRM. Find out their ratings, features, prices and then discover the winner of the versus.
360-degree customer view / Contact timelines and activities / Customer management including credit terms, limits, status updates, helpdesk tickets, calls and more. / Customer segmentation / Full order history
CRM Marketing / Landing page design
Best suited for
Mid size businesses, Large enterprises
Freelancers, Small businesses, Mid size businesses
When it comes to pricing, Brightpearl CRM presents a range that reflects its premium capabilities and target market of medium to large-sized businesses. Starting at around $375 per month, the pricing structure is tailored to suit the diverse needs of fast-growing enterprises.
Whether you’re a burgeoning business or an established player, understanding Brightpearl’s pricing is key to assessing its fit for your operational and financial landscape.
Brightpearl’s Pricing Structure: Brightpearl’s pricing is tailored to suit the needs of fast-growth and larger businesses. It is particularly aimed at merchants trading $1M or above, or those expecting to reach this threshold in the near future. This indicates that the pricing model is scalable and designed to accommodate the growing needs of businesses.
Starting Price Point: According to the information found, Brightpearl’s pricing starts at around $375.00 per month. This starting price is for a basic plan, which typically includes a set number of users and core functionalities.
Customizable Plans: Brightpearl offers pricing based on a formula that likely takes into account factors such as the number of users, the scale of operations, and specific feature requirements. This suggests that businesses can customize their plans based on their unique needs, which is a common approach for enterprise-level software solutions.
Additional Costs: It’s important to consider that there may be additional costs involved, depending on the specific needs of the business, such as additional modules, integrations, or advanced features.
Brightpearl’s CRM includes a range of features designed to enhance customer relationship management and streamline various business processes. These features are:
360-Degree Customer View: This feature provides a comprehensive overview of each customer, consolidating all relevant data in one place. It includes purchase history, interaction records, and personal details, allowing businesses to gain a full understanding of their customers’ behaviors and preferences.
Full Order History: Brightpearl’s CRM tracks and stores the complete order history for each customer. This includes details of all past purchases, returns, and exchanges, providing valuable insights into buying patterns and preferences.
Contact Timelines & Activities: This tool captures and displays a chronological timeline of all interactions and activities related to each customer. It includes communications, transactions, and any other customer-related activities, offering a clear view of the customer journey.
Customer Segmentation: The CRM allows for the segmentation of customers based on various criteria such as purchasing behavior, demographics, and engagement levels. This feature is crucial for targeted marketing efforts and personalized customer service.
Customer Management: This encompasses a wide range of functionalities including the management of credit terms, setting and monitoring credit limits, updating customer status, and handling helpdesk tickets. It also includes tracking customer calls and other interactions, providing a holistic approach to managing customer relationships.
Automated Communication Reminders: This feature automates the scheduling of customer communications, ensuring timely and consistent contact. It includes reminders for follow-up emails, promotional messages, and other important communications, helping businesses stay connected with their customers effectively.
These features collectively contribute to a robust and efficient CRM system, enabling businesses to manage their customer relationships more effectively and make data-driven decisions.
The “Starting out” annnual membership plan costs you about $49/month and saves you almost 35% above the monthly cost.
Wishpond offers 3 plans which are:
Starting Out at $49 per month (1,000 Leads max)
Everything You Need at $99 per month (2,500 Leads max)
Rapid growth from $199.00 per month (10,000 Leads max)
They offer a free 14-day trial, and if you’re not satisfied with the product, you can cancel and pay nothing. Wishpond’s Rapid Growth plan costs more as the quantity of leads grows. It starts with 10,000 leads and may be raised to 100,000 leads each month for an additional fee. The price for Wishpond Rapid Growth is given in the table below, according to the leads:
Leads
Price (Billed Monthly)
Price (Billed Yearly)
10,000
$299/M
$199/M
25,000
$529/M
$343/M
50,000
$629/M
$408/M
1,000,000
$4,599/M
$2,989/M
In-Depth Reviews of Wishpond Plans
Let’s take a closer look at the three Wishpond plans to learn more about them and choose which one best suits your needs.
Starting Out Plan at $49 per month
With a limit of 1,000 leads, this plan offers the features shown above in the table. It has integration options (Mailchimp, Salesforce, and others), as well as import, export, and sync capabilities. Customer service, email, and live chat are also supported. This strategy is only for the purpose of creating landing pages. It may be enough for novices, but I would not suggest this plan to those seeking more capabilities such as A/B testing, which is among the most essential aspects in marketing tools. The annual membership that costs about $49/month and saves you almost 35% above the monthly cost. If you want to do more than simply create landing pages, the next plan, Everything You Need, is the way to go.
Everything You Need Plan at $99 per month
This plan includes all of the features from the Starter plan, as well as some additional features shown in the table ahead, for a total of 2,500 leads. Integration with Mailchimp, Salesforce, and other services is also available. Customer service, email, and live chat may assist you in realizing your full potential. This package is just $99/month for an annual membership. In addition, you will save about 33% on the yearly membership. This may be the ideal strategy for you if you’re just starting off. If you want more features and better options, the following plan, Rapid Growth, will be more helpful.
Rapid Growth plan starting at $199/month
It has all of the same features as the Everything You Need plan. Additionally, features such as First-in-Line Customer Support as well as Free Implementation Coaching will make it simple for you to get started with Wishpond. This plan’s yearly subscription begins at $199/month and escalates based on the number of leads you need.
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