Square POS Review, Pricing, Features with Pros and Cons

In this Square POS review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.4/10 (Expert Score)
Product is rated as #2 in category Point of Sale
9.4Expert Score
Square POS: Powering Your Business with Seamless Point-of-Sale Excellence!

Square POS is an all-in-one solution for businesses seeking to optimize their operations. With its user-friendly interface, you can effortlessly navigate through real-time sales tracking and customizable checkout options. The software also offers advanced features like inventory management and integrated CRM and marketing tools, making it a versatile choice for both in-store and online businesses.

Customer support
9.2
Value for money
9.4
Ease of use
9.5
Features
9.6
Pros
  • User-friendly interface
  • Real-time sales tracking
  • Customizable options
Cons
  • Clunky hardware design
  • Limited sales reporting
  • Requires additional app for summaries

Unlock the Full Potential of Your Business with Square POS: A One-Stop Solution with a Few Caveats. Dive into our comprehensive review to explore how Square POS can revolutionize your sales, streamline operations, and engage customers like never before

But wait—does it tick all the boxes? Find out the pros and cons that could make or break your decision. Read on to get the complete lowdown!”

Read further to learn more about Square POS, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is Square POS?

Square POS is a versatile point-of-sale system designed to cater to various types of businesses, from retail stores to restaurants. The software offers advanced inventory management, sales tracking, and staffing tools. It’s user-friendly and customizable to meet specific business needs.

Square POS cover

Square POS has served over 2 million businesses globally and allows for easy acceptance of multiple forms of payment, including contactless options.

It also offers integrated online solutions for businesses without a physical location and provides a range of hardware options to suit different operational needs.

Square POS specifications

Features100% Customer Support / Analytics & Reporting / Checkout & Payments / Collect Payments Easily / Connect with Customers / Customer Service / Customer Service and Support / Customer analytics / Integrated Email Marketing / Inventory Management / Inventory and Cash Flow Management / Invoice Management / Invoice Tools / Team Management
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish / French / Japanese / Spanish
Website URLVisit official website
Support linkSupport page
Live chatYes
Company addressUnited States
Year founded2009

Pricing

Square POS pricing: How much does Square POS cost?

Square POS offers a straightforward pricing structure with no monthly fees for its software.

Transaction fees vary based on how the payment is processed: 2.6% + 10 cents for in-person transactions, 2.9% + 30 cents for online transactions, and 3.5% + 15 cents for manually keyed-in payments. Businesses processing over $250K in credit card sales can negotiate custom rates.

Additional hardware and add-on services are available at varying costs, starting as low as $0 per month for some features. Banking services like Square Checking and Square Savings come with no fees.

Pricing rangeFrom $0 to $29 per month
Pricing typesFree / Monthly subscription / Pay-per-use
Free planYes
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

Square POS pricing plans

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Software

  • Monthly fee: $0
    No contracts, setup fees, or hidden fees. Included with every Square account are features like next-business-day transfers, account takeover protection, and live phone support.

Processing Fees

  • Card Present: 2.6% + 10 cents per transaction
    This rate applies when a customer taps, dips, or swipes their card in person.
  • Card Not Present: 2.9% + 30 cents per transaction
    This rate is for purchases made through your online store, Square Online Checkout, or eCommerce API.
  • Keyed In: 3.5% + 15 cents per transaction
    This rate applies when you manually key in your customer’s card details or use a card on file.

Custom Rate

  • Businesses that process over $250K in credit card sales may be eligible for custom pricing.

Hardware Solutions

  • Square Terminal: $299
  • Square Register: $799
  • Square Stand Mount: $149
  • Square Reader for Contactless and Chip: $49
  • Square Reader for Magstripe: $10

Add-ons

  • Square Team Management: Starting at $0/mo.
  • Square Email Marketing: Starting at $15/mo.
  • Square Loyalty: Starting at $45/mo.
  • Square Payroll: Starting at $35/mo. + $5 monthly fee per person paid
  • Afterpay: 6% + 30 cents per transaction
  • Square Invoices: Starting at $0/mo.
  • Square Online Checkout: Starting at $0/mo.
  • Square Virtual Terminal: Starting at $0/mo.

Banking

  • Square Checking: No fees
  • Square Savings: No fees

Note: All prices and fees are subject to change and may vary based on your specific needs or any promotions that may be available.

Features

Square POS features: What can you do with it?

Square POS is a comprehensive point-of-sale system designed to streamline every aspect of your business operations. From accepting a wide range of payment methods to advanced inventory management, the software offers an array of features that cater to both in-store and online businesses.

With its user-friendly interface, you can easily customize your checkout process, manage multiple locations, and even engage customers through integrated CRM and marketing tools.

Whether you’re looking to gain insights into your sales performance or simplify staff management, Square POS offers a one-stop solution for all your business needs.

Square POS features 1

Payments

Credit Card Acceptance
Square POS allows businesses to accept all major credit cards like Visa, Mastercard, Discover, and American Express at the same rate.

Contactless Payments
The system supports contactless payments, making transactions quicker and more convenient for customers.

Gift Cards and Transfers
Square POS also supports gift cards and enables easy money transfers.

Checkout

Items and Services
You can list all your items and services for easy access during checkout.

Item Modifiers
Customize your menu with toppings, add-ons, or special requests. These modifiers will be displayed on customer receipts.

Customizable Item Grid and Categories
The item grid is customizable, and you can categorize items for easier navigation.

Itemized Refunds and Transactions
The system allows for itemized refunds and keeps a detailed transaction history.

Offline Mode
Even when the internet is down, you can still accept swiped card payments. These payments will be processed automatically once connectivity is restored.

Square POS features 3

Customer Service

Customer Directory
Store customer information and engage them with free CRM software that comes integrated with Square POS.

Order Notes and Feedback
You can add notes to orders and collect customer feedback for service improvement.

Online Features

Online Ordering
Square POS is integrated with online ordering systems, keeping your sales and inventory automatically synced.

Social Media Integrations
The system allows for easy integration with social media platforms to boost online visibility.

Square POS features 2

Operations

Reporting and Insights
The dashboard offers various reporting options and analytics to gain insights into your business performance.

Inventory Management
Keep track of stock levels with low-stock alerts and downloadable reports.

Multi-location Management
If you have multiple business locations, you can manage all of them from your Square Dashboard.

Add-ons

Square Invoices
Send unlimited digital invoices and estimates, and track which ones are paid.

Square Virtual Terminal and Online
These add-ons allow for more flexible payment options, including subscriptions.

Marketing

Square Email and Text Message Marketing
Automatically grow your contact list and reach more customers with effective email and text message campaigns.

Staff Management

Square Team Management
Manage your team’s schedule, track time, and allow clock-ins and clock-outs right from the POS system.

Banking

Square Checking
Get instant access to your money with a free business debit card. No minimum deposit and no recurring fees are required.

Conclusion

Square POS review: Why you should use it?

Square POS offers a clean and intuitive interface that many users find easy to navigate, making it particularly user-friendly for those familiar with smartphones and tablets.

The software provides real-time sales tracking, allowing businesses to monitor their performance and make data-driven decisions. It also offers a range of customizable options, enabling users to tailor the system to their specific business needs.

However, there are some drawbacks. Users have reported that the hardware design, particularly the chip reader, can be clunky and difficult to use effectively. Additionally, the software lacks flexibility in sales reporting, making it challenging to drill down into data for specific insights.

Pros

  • User-friendly interface. Easy to navigate for those familiar with smartphones and tablets.
  • Real-time sales tracking. Allows businesses to monitor performance and make data-driven decisions.
  • Customizable options. Tailor the system to specific business needs.

Cons

  • Clunky hardware design. The chip reader can be difficult to use effectively.
  • Limited sales reporting. Challenging to drill down into data for specific insights.
  • Requires additional app for summaries. Inconvenient to access sales summaries on the mobile app.

FAQ

Frequently Asked Questions

Square POS Review, Pricing, Features with Pros and Cons
Square POS Review, Pricing, Features with Pros and Cons

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9.4 / 10