Elavon Review, Pricing, Features with Pros and Cons

In this Elavon review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
8.9/10 (Expert Score)
Product is rated as #10 in category Point of Sale
9Expert Score
Discover the ins and outs of Elavon—your ultimate guide to seamless payments!

With over 30 years of experience in payment processing, Elavon offers a secure and innovative platform that caters to both small businesses and large enterprises. Whether you operate online, via mobile, or in-person, Elavon provides a range of solutions that are consistently rated among the top global payment providers. Trust in Elavon means joining more than two million customers who have streamlined their payment processes, enhanced security, and grown their businesses.

Customer support
8.8
Value for money
8.6
Ease of use
9
Features
9.4
Pros
  • Diverse payment options
  • 30+ years of experience
  • Real-time reporting
  • Scalable solutions
  • Supports multiple transaction types
Cons
  • No clear pricing
  • Holds merchant funds
  • Risk of account closure
  • Extra fees possible
  • Variable costs

Unlock the Secrets of Elavon: Your One-Stop Solution for Payment Processing! Dive into our comprehensive review to explore the highs and lows of Elavon’s services.

From its robust payment options and decades of industry experience to the hidden caveats you should know about—our article leaves no stone unturned. Don’t miss out on the insights that could shape your business’s financial future!

Read further to learn more about Elavon, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is Elavon?

Elavon is a payment solutions provider that offers secure and innovative services for businesses operating online, via mobile, or in-person.

With over 30 years of experience, the company has established itself as a leader in payment processing technology, serving both large enterprises and small businesses.

It is rated among the top global payment providers and has garnered the trust of more than two million customers for their payment processing needs.

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Elavon specifications

FeaturesAlways-on security / Analytics and Reporting / Efficiency and Productivity / Industry-Specific Solutions / Integrate seamlessly / Multiple Payment Gateways  / Multiple Payment Options / Online Payments / Payment Tracking and Reporting / Scalability for Small Businesses / Seamless Payment Integration
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesDanish / English / German / Norsk / Polsky / Spanish / Svenska
Website URLVisit official website
Support linkSupport page
Live chatNo
Company addressUnited States
Year founded1991

Pricing

Elavon pricing: How much does Elavon cost?

Elavon employs a quote-based pricing model, meaning the costs are tailored to individual business needs and depend on factors like industry and transaction volume.

The company also collaborates with Independent Sales Organizations, which may introduce variable pricing terms. Additional fees, including those for payment gateway services, may apply, and some users have reported unexpected monthly charges.

Due to the lack of upfront pricing information, it’s recommended to consult directly with an Elavon representative for a detailed quote.

Pricing rangeQuote-Based
Pricing typesQuote based
Free planNo
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

Elavon pricing plans

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  • Quote-Based Pricing: Elavon uses a quote-based pricing structure, which means the cost will vary depending on factors such as your business’s industry and transaction volume. To get a quote, you’ll need to contact a representative through the website.
  • Independent Sales Organizations (ISOs): Elavon works with ISOs that sell the company’s products but are not directly employed by Elavon. These organizations work on commission and may have different or confusing pricing terms.
  • Additional Fees: Some users have reported unexpected monthly fees that were not initially disclosed, adding to the overall cost of using the service.
  • Payment Gateway Fees: While not explicitly stated, be aware that using Elavon’s payment gateway services like Fusebox or Converge might incur additional fees.
  • Holding of Funds: Some businesses have reported that Elavon holds onto their funds for unspecified reasons, affecting their cash flow.

Note: Due to the lack of transparency, it’s advisable to discuss all potential fees and terms in detail with a representative before committing to the service.

Features

Elavon features: What can you do with it?


Elavon offers a robust suite of payment processing solutions designed to meet the diverse needs of businesses, whether they operate online, in-person, or through mobile platforms.

From sleek in-person transaction terminals to contactless payment options and comprehensive online solutions, Elavon provides a range of features that prioritize speed, security, and efficiency.

Tailored to various industries and scalable to fit businesses of all sizes, these features come complete with real-time reporting capabilities, ensuring that you have all the tools you need for seamless payment processing.

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In-Person Transactions

Elavon offers hardware and software solutions designed for in-person transactions. These include smart terminals, tablet solutions, and countertop/wireless options. The terminals are designed to be unobtrusive at checkouts, and they come with extended wireless options and Bluetooth-accessible printers.

Evalon features 2

Contactless Solutions

The platform provides contactless payment options that work with tap-and-go cards, mobile wallets, and in-app payments. This feature is particularly useful for businesses like restaurants that offer curbside pickup, as it allows customers to pay upon ordering.

Online Transactions

Elavon’s online solutions cater to both e-commerce and in-app payment options. Businesses don’t have to spend hours integrating code to accept Visa and Mastercard payments. A virtual terminal enables quick setup for billing, “buy now” buttons, and the use of digital wallets.

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Real-Time Reporting

For enterprise-level businesses, Elavon offers real-time reporting features that show statements, transaction details, funding, and payment activity. This feature is particularly useful for businesses that need to keep a close eye on their financial transactions.

Industry-Specific Solutions

Elavon works with businesses across various industries including retail, healthcare, supply chain, travel and hospitality, and higher education. The solutions are tailored to meet the specific needs of each industry, making it a versatile choice for different types of businesses.

Scalability

As your business grows, Elavon offers solutions that can scale with you. For instance, midsize business solutions deal with international currency and conversion rates, providing a seamless transition as your operations expand.

Evalon features 1

Speed and Efficiency

Elavon’s solutions are designed to meet the demands of customers on the go, offering fast and efficient payment processing. This is crucial for businesses that experience high volumes of transactions and require quick turnarounds.

Security

The platform is designed with security in mind, ensuring that all transactions are secure. It uses advanced encryption methods and is PCI-compliant, providing peace of mind for both the business and its customers.

Conclusion

Elavon review: Why you should use it?

Elavon offers a versatile range of payment solutions suitable for businesses of all sizes and industries.

With over 30 years of experience, the platform provides secure and efficient payment processing for in-person, online, and mobile transactions. It also offers real-time reporting, industry-specific solutions, and scalability features.

However, the software has some downsides, such as a lack of pricing transparency and reports of holding merchant funds. Some users have also experienced unexpected account closures, making it essential to weigh the pros and cons before opting for Elavon’s services.

Pros

  • Comprehensive payment solutions for diverse industries. Offers a wide range of payment options suitable for various sectors.
  • Over 30 years of experience in payment processing. A trusted name with extensive industry experience.
  • Real-time reporting features for financial oversight. Immediate access to transaction data for better financial management.
  • Scalable solutions to grow with your business. Adaptable to the needs of both small and large enterprises.
  • Supports in-person, online, and mobile transactions. Versatile payment methods to suit different business models.

Cons

  • Lack of pricing transparency. Costs are not clearly outlined, requiring a quote for exact pricing.
  • Reports of holding merchant funds. Some businesses have faced issues with withheld funds.
  • Some users have experienced unexpected account closures. Risk of sudden termination of services.
  • Additional fees may apply for certain services. Extra costs not initially disclosed.
  • Quote-based pricing may lead to variable costs. Pricing can fluctuate based on business-specific factors.

FAQ

Frequently Asked Questions

Why should I use Elavon?

Elavon offers a versatile range of payment solutions suitable for businesses of all sizes and industries. It provides secure and efficient payment processing for in-person, online, and mobile transactions and offers real-time reporting, industry-specific solutions, and scalability features.

How does Elavon’s pricing work?

Elavon employs a quote-based pricing model, meaning the costs are tailored to individual business needs and depend on factors like industry and transaction volume. Due to the lack of upfront pricing information, it’s recommended to consult directly with an Elavon representative for a detailed quote.

Are there any additional fees?

Some users have reported unexpected monthly fees and payment gateway fees. It’s advisable to discuss all potential fees and terms in detail with a representative before committing to the service.

Is Elavon secure?

Yes, Elavon uses advanced encryption methods and is PCI-compliant, providing peace of mind for both the business and its customers.

Who can I contact for more information?

For more detailed information and to get a quote, you can contact an Elavon representative through their official website.

Elavon Review, Pricing, Features with Pros and Cons
Elavon Review, Pricing, Features with Pros and Cons

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