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Webroot

Webroot

Digital Life Protection Made Easy

#4 dans Antivirus
1 min read · Updated 10/4/2025
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At a glance

Quick overview for Webroot: rating, pricing summary, key features, and highlights.

Ciroapp review

3.2
Effective Security, Difficult Customer Experience

We found Webroot provides robust, cloud-based digital security that keeps devices running remarkably fast. While the core technology excels in speed and offers comprehensive features like identity monitoring, we noted pervasive user dissatisfaction regarding complicated renewals, unresponsive customer support, and extremely difficult uninstallation processes. Overall, Webroot provides powerful defense but struggles significantly with customer operational transparency and service responsiveness.

Pros

  • Pro:Extremely fast, cloud-based scans ensure the software doesn't slow down the computer.
  • Pro:Simple user interface is great for users who are new to cybersecurity.
  • Pro:Available comprehensive protection tiers include VPN, identity monitoring, and fraud reimbursement.
  • Pro:Reliable, always-on protection against complex threats like viruses and ransomware.

Cons

  • Con:Major recurring complaints about non-existent or unresponsive customer support via phone and email.
  • Con:Users report high difficulty when trying to delete or uninstall the software from their computer.
  • Con:Problems with aggressive auto-renewal charges and confusing renewal prompts were frequently cited.
  • Con:Renewal pricing is often significantly higher after the discounted first year.
Range: $34.99–$149.99/yearYearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Webroot review, pricing, features, pros & cons

Feeling overwhelmed by constant online threats? Viruses, scams, and data breaches are common headaches. Webroot makes digital life protection simple.

It shields your devices and safeguards your personal identity with multiple layers of defense. ✨

What is Webroot?

Webroot provides comprehensive digital life protection. This means keeping all parts of your online world safe. It shields your devices, personal data, privacy, and identity from various online threats.

Whether you only need device protection or require comprehensive internet security, Webroot has tailored plans. You can usually find options for every device and every budget. 💡

Webroot Key Features

✨ Cloud-Powered Speed and Efficiency

You deserve robust security that doesn't slow down your digital life. Webroot uses the cloud to store complex virus information and threat intelligence. This methodology means you don't need draining daily downloads or massive local updates.

It ensures your computer maintains its natural speed and efficiency while staying fully protected. You'll experience lightning-fast security scans without interruption to your work or entertainment. This unique approach keeps your system safe and remarkably responsive.

✨ Proactive Identity and Dark Web Defense

Protecting your personal identity is a crucial part of Webroot's advanced protection tiers. The software offers proactive identity monitoring and keeps a close watch on the dark web for your details. You receive instant alerts if sensitive personal information is found in data leaks or on the dark web.

Advanced plans offer specialized identity restoration experts and access to financial monitoring tools. For added peace of mind, some protection tiers include up to $1M in stolen funds reimbursement if fraud occurs.

✨ Comprehensive Device Protection Against Threats

Webroot provides always-on protection, shielding you from contemporary digital dangers across all your platforms. This defense targets phishing attempts, common viruses, and complex threats like ransomware. The comprehensive solution secures PCs, Macs, smartphones, Chromebooks, and tablets seamlessly.

No matter which device you use, whether individual or shared, Webroot keeps you safe with multiple, integrated layers of protection. This robust coverage is available even in the essential, entry-level plans.

✨ Advanced Network and Web Filtering Tools

Your security should include powerful defense that extends beyond simple antivirus detection while you browse. Webroot includes essential tools to monitor your network connection and shield you from risky sites. The built-in Firewall and network monitor constantly check your activity for potential vulnerabilities.

Key features include:

  • Web Threat Shield to block dangerous sites.
  • 24/7 network monitoring for secure usage.
  • New detection capabilities for identifying text scams.

🛡️ Data Safety and Unlimited Cloud Backup

Webroot ensures that losing important data, records, or memories isn't something you worry about. Your irreplaceable files are protected from frequent incidents, such as accidental deletion or painful hardware failure. Protecting your data is vital to a complete digital life package.

The highest protection tiers include powerful backup and restore capabilities. This functionality comes with unlimited cloud storage, dedicated specifically for one PC or Mac, keeping your largest files secure and recoverable.

Use Cases

💨 Maintaining Maximum Computer Speed

It's frustrating when security software slows down your device. Webroot uses the cloud to store virus information, avoiding the need for heavy, daily downloads. This cloud efficiency means your computer stays fast and responsive. You get powerful, always-on protection without draining system resources.

Since Webroot is light on resources, you can run lightning-fast scans without interrupting your work or play. It provides reliable safety while ensuring your computer maintains its essential speed and efficiency.

👨 👪 Protecting a Growing Family's Digital Life

Your family uses many devices—laptops, tablets, and phones. The family plans cover up to ten devices and ten separate identities under one subscription. You secure every gadget with robust anti-virus and essential web protection.

For maximum peace of mind, the Total Protection Family plan includes VPN access for ten devices. It also adds parental controls, helping you manage what the children access online. This provides comprehensive security and privacy for the whole household.

Tip: This plan is ideal if you need security, privacy, and identity features scaled for a large group.

🛡️ Proactive Identity Theft Defense

If you worry about online identity theft or fraud, the Premium and Total Protection plans offer deep security. Webroot continuously monitors for the theft of your personal details. You get proactive alerts if your information is found on the dark web or leaked in a major data breach.

Should the worst happen, these advanced plans include up to $1M in fraud expense reimbursement. You also receive access to 24/7 dedicated experts who can help you resolve identity issues quickly. This gives you concrete protection beyond just software.

💾 Securing Your Irreplaceable Personal Data

Hardware failure or accidental deletion risks losing years of digital memories. The Total Protection plans feature specialized data safety capability. This option delivers backup and restore services with unlimited cloud storage.

While this unlimited storage is specific to one PC or Mac, it ensures your most critical files and photos are protected. Your data is safe from common incidents, providing peace of mind about your digital heirlooms.

🔑 Protecting Privacy While Browsing Anywhere

When you use public Wi-Fi or travel, you need to keep your online activity private. The Total Protection plan bundles a Virtual Private Network (VPN) with your security suite. This provides dedicated privacy for all your devices covered by the plan.

Using the VPN shields your personal data from eavesdroppers and trackers. This is especially helpful if you handle sensitive information, like banking or shopping, while away from home.

🛑 Stopping Immediate Online Threats

Core device protection starts with stopping viruses and dangerous scams before they infect your systems. Webroot uses a firewall and network monitor to keep track of connections. The new text scam detection feature helps prevent mobile phone attacks (phishing).

Furthermore, the Web Threat Shield proactively blocks access to risky websites. This added layer prevents you from accidentally visiting sites known to host malware or harvest credentials.

Pricing Overview for Webroot

Pricing range
$34.99–$149.99/year
Pricing types
Yearly subscription

Webroot offers antivirus and comprehensive protection plans starting at $34.99 for the first year. Pricing is structured across seven plans, divided into individual and family options based on the number of secured devices and identities.

Plans & Pricing

Essentials 1 Device

Yearly$34.99
1 device
  • Secures PCs, Macs, smartphones, Chromebooks, and tablets
  • Always-on protection for online threats like viruses, phishing and ransomware
  • Lightning-fast scans without interruption
  • Firewall and network monitor
  • Web Threat Shield: Blocks risky sites
  • Text scam detection
Buy now

Essentials 3 Device

Yearly$41.99
3 devices
  • Secures PCs, Macs, smartphones, Chromebooks, and tablets
  • Always-on protection for online threats like viruses, phishing and ransomware
  • Lightning-fast scans without interruption
  • Firewall and network monitor
  • Web Threat Shield: Blocks risky sites
  • Text scam detection
Buy now

Essentials 5 Device (Family)

Yearly$53.99
5 devices
  • Secures PCs, Macs, smartphones, Chromebooks, and tablets
  • Always-on protection for online threats like viruses, phishing and ransomware
  • Lightning-fast scans without interruption
  • Firewall and network monitor
  • Web Threat Shield: Blocks risky sites
  • Text scam detection
Buy now

Premium (Individual)

Yearly$64.99
5 devices and 1 identity
  • Antivirus protection (as above)
  • Eliminates traces of online activity
  • Cleans up digital clutter
  • Identity monitoring for one individual
  • Dark web monitoring
  • Financial and credit bureau monitoring
  • 24/7 US-based support with identity restoration experts
  • Up to $1M fraud expense reimbursement
Buy now

Total Protection (Individual)

Yearly$89.99
5 devices and 1 identity
  • Full Identity + Antivirus Protection
  • VPN for 5 devices
  • Parental controls
  • Backup and restore with unlimited cloud storage for 1 PC or Mac
Buy now

Premium Family

Yearly$124.99
10 devices and 10 identities
  • Secures PCs, Macs, smartphones, Chromebooks, and tablets
  • Always-on protection for online threats
  • Cleans up digital clutter
  • Identity monitoring for up to 10 individuals
  • Dark web monitoring
  • Financial and credit bureau monitoring
  • Up to $1M fraud expense reimbursement
Buy now

Total Protection Family

Yearly$149.99
10 devices and 10 identities
  • Full Premium Family features
  • VPN for 10 devices
  • Parental controls
  • Backup and restore with unlimited cloud storage for 1 PC or Mac
Buy now

Webroot costs between $34.99 and $149.99 per year with 7 plans: Essentials 1 Device at $34.99, Essentials 3 Device at $41.99, Family Essentials 5 Device at $53.99, Premium Individual at $64.99, Total Protection Individual at $89.99, Premium Family at $124.99, and Total Protection Family at $149.99.

These prices reflect a special discount for the first year of service. You'll find options tailored specifically for individual use or for protecting an entire family. Refer to the plan details below to see which package fits your needs and budget best.

Essentials 1 Device

Price: $34.99 /first year Websites Supported: 1 Best For: Individual users requiring basic device antivirus Refund Policy: Not explicitly stated Other Features:

  • Always-on protection against ransomware and viruses
  • Lightning-fast scans without interruption
  • Firewall and network monitor
  • Web Threat Shield
  • Text scam detection (NEW)

This is the entry-level option for anyone needing robust antivirus protection for just one device. If you use only one computer or smartphone, this plan offers focused, affordable security. It's a great choice if you cherish lightning-fast performance.

Essentials 3 Device

Price: $41.99 /first year Websites Supported: 3 Best For: Individuals or small households with a few devices Refund Policy: Not explicitly stated Other Features: Antivirus protection features are identical to the 1 Device plan.

Choose this plan if you need core antivirus protection across several personal devices. It works perfectly for securing your laptop, your tablet, and your smartphone under one subscription. It still offers great value while keeping security simple.

Antivirus Protection Essentials 5 Device (Family)

Price: $53.99 /first year Websites Supported: 5 Best For: Small families needing basic antivirus for multiple devices Refund Policy: Not explicitly stated Other Features: Antivirus protection features are identical to the Individual Essentials plans.

This family plan scales up the essential device security to cover five devices. It's an excellent value when you need reliable virus protection for the whole household. You get powerful security features without having to pay for identity monitoring or a VPN.

Identity + Antivirus Protection Premium (Individual)

Price: $64.99 /first year Websites Supported: 5 devices and 1 identity Best For: Individuals needing advanced identity and device protection Refund Policy: Not explicitly stated Other Features:

  • Identity monitoring and dark web monitoring
  • 24/7 US-based support with experts
  • Up to $1M fraud expense reimbursement
  • Cleans up digital clutter and online traces

When device security isn't enough, upgrade to Premium for robust identity protection. This plan automatically covers 5 devices and adds critical tools to monitor your personal data. It’s perfect if you spend a lot of time banking or shopping online.

Identity + Antivirus + VPN + Backup Protection Total Protection (Individual)

Price: $89.99 /first year Websites Supported: 5 devices and 1 identity Best For: Individuals wanting comprehensive security, privacy, and data backup Refund Policy: Not explicitly stated Other Features:

  • Includes all Premium features
  • VPN for 5 devices
  • Parental controls
  • Backup and restore with unlimited cloud storage for 1 PC or Mac

This is Webroot's highest-level individual offering for complete digital peace of mind. You get everything: device security, identity monitoring, privacy protection via VPN, and data backup. If you want maximum security and convenience, this is the plan for you. ✨

Identity + Antivirus Protection Premium Family

Price: $124.99 /first year Websites Supported: 10 devices and 10 identities Best For: Large families prioritizing identity protection for every member Refund Policy: Not explicitly stated Other Features:

  • Full Antivirus protection
  • Identity monitoring for up to 10 individuals
  • Dark web monitoring and financial monitoring
  • Up to $1M fraud expense reimbursement

If you have a large family using many devices, this plan offers superior value and security coverage. It’s built to monitor the identities of up to 10 family members, alongside cleaning up digital clutter. It's essential when safeguarding every family member is crucial.

Identity + Antivirus + VPN + Backup Protection Total Protection Family

Price: $149.99 /first year Websites Supported: 10 devices and 10 identities Best For: Families who need the total package: security, privacy, identity, and backup Refund Policy: Not explicitly stated Other Features:

  • Includes all Premium Family features
  • VPN for 10 devices
  • Parental controls
  • Backup and restore with unlimited cloud storage for 1 PC or Mac

This top-tier family plan provides unparalleled protection for complex digital lives. Securing ten devices and ten identities, it covers your entire world. The added VPN and unlimited backup mean you don't have to worry about privacy or losing important files. 🛡️

Webroot structures its pricing around annual subscriptions that are heavily discounted for the first year. There is no free plan available based on the product listing. If you need help choosing, Webroot provides a quiz to match you with the right security plan.

User Reviews

Webroot receives highly polarized feedback across review platforms. Many enthusiasts view it as the best antivirus solution available, praising its powerful, always-on protection and competitive first-year pricing.

Users consistently highlight its cloud-based architecture, which ensures lightning-fast scans and low system resource impact. For those new to cybersecurity, the platform is simple and easy to navigate.

However, the high number of negative reviews, primarily on Trustpilot, points to serious operational challenges. The most common complaints center on aggressive auto-renewal practices, unexpected charges (sometimes nearing $1,000 scams), and a critical failure in customer support, which users describe as non-responsive or impossible to reach via phone or email.

Furthermore, numerous reports claim the software is extremely difficult to delete, acting like “Malware” when trying to uninstall it from a PC. While the core security features are generally excellent, pervasive issues with billing and support severely mar the overall user experience.

😔

What users say elsewhere

Pat T.
· Trustpilot
5.0 / 5

An amazing and affordable online security product that has had my exclusive patronage for many, many years. It is cloud-based with a low impact on system resources, which I really appreciate. I recommend it highly to everyone needing protection.

Sam G.
· Trustpilot
5.0 / 5

This is genuinely the best antivirus I've ever installed. It’s super simple to use, so it makes a great combination for people who don't know much about complex cyber security. This simplicity is exactly why I recommend it.

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Why use Webroot?

Choosing the right security solution shouldn't be complicated or slow down your computer. Webroot offers award-winning security that users trust year after year. It focuses on keeping your protection updated without draining system resources, using the cloud for efficiency. This ensures your computer stays safe and fast. ✅

Here’s why users choose Webroot for their digital security:

  • Identity First Defense: Get proactive alerts if your personal details are found on the dark web or in data leaks. Some advanced plans offer up to $1M in stolen funds reimbursement.
  • Won't Slow You Down: Webroot utilizes the cloud to store virus information. This means you don't need daily downloads, ensuring your computer maintains its speed and efficiency.
  • Comprehensive Packages: Webroot offers plans ranging from basic antivirus to total protection. The top tiers include components like VPN access and dedicated backup capabilities.
  • Total Data Safety: Your irreplaceable files and memories are protected from daily incidents like accidental deletion or hardware failure. The Total Protection plan provides unlimited cloud storage for these needs (limited to one PC or Mac).
  • Award-Winning and Reliable: Webroot’s antivirus software is recognized by leading industry associations, offering security solutions you can truly trust.

Ready to transform your workflow with Webroot?

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Frequently Asked Questions

How much does Webroot cost when the introductory first-year discount expires?

The pricing displayed is discounted heavily for the first year of service. Your subscription will renew at the regular annual rate shown in small text next to the initial price. For instance, the Essentials 1 Device plan renews at $49.99, up from the introductory $34.99 rate.

Does Webroot offer a free trial or a money-back guarantee for their annual plans?

Webroot does not currently indicate that a free trial is available based on the product listing. Furthermore, a general money-back guarantee or refund policy is not explicitly stated on the official product pages.

If I buy a family plan, how many individuals can use the identity monitoring features?

The family-level Premium and Total Protection plans are designed to monitor up to 10 separate identities. This is in addition to covering 10 separate physical devices.

Is the 'unlimited cloud storage' feature really unlimited for all my devices?

No, the unlimited cloud storage is subject to a specific device limitation. This backup and restore feature is restricted to securing only one PC or one Mac machine.

What is the scope of the $1M fraud expense reimbursement included in some plans?

This reimbursement limit is covered by identity theft insurance, underwritten by a third-party company. It helps cover stolen funds and expenses related to verified identity theft incidents. Consult the full policy details for specific terms and conditions.

Which specific device platforms are compatible with Webroot's software?

Webroot secures a broad range of platforms across all plan tiers. This coverage includes standard PCs, Macs, smartphones, tablets, and also Chromebooks.

What kind of customer support is available for users of the basic Essentials plans?

Only the Premium and Total Protection tiers specifically include access to 24/7 US-based support professionals. The general technical support responsiveness for the entry-level Essentials plans is not detailed on the site.

I need VPN access and parental controls. Which plan should I choose?

Both the Virtual Private Network (VPN) and Parental Controls are reserved only for the top-tier Total Protection plans. The VPN feature will cover five devices in the Individual plan and ten devices in the Family plan.

Is there an option available for businesses or commercial use?

The website shows that Webroot provides specialized solutions for business protection. The plans listed on the consumer site focus only on individual and family use cases.

Who is the Essentials plan best suited for, versus the Premium plan?

The Essentials plans are best for users who only require core, fast antivirus protection across a few devices. Premium is better for individuals who need enhanced identity monitoring and 24/7 expert support.

What is the 'Text Scam Detection' feature, and is it available on all devices?

Text Scam Detection is listed as a new feature included across all seven plans offered. A note specifies that this protection feature is limited solely to Android devices.

Do I need to check my location for regional limitations on the services?

Webroot mentions that certain coverage, such as the identity theft reimbursement insurance, may not be available in all jurisdictions. You should check the coverage terms based on your location.

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