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Infogram

Infogram

Empowering 10M+ users to visualize and simplify complex data.

#3 dans Infographic Maker
2 min read · Updated 11/17/2025
Infogram homepage screenshot

At a glance

Quick overview for Infogram: rating, pricing summary, key features, and highlights.

Ciroapp review

3.0
Powerful visualization, risky subscription model.

We found Infogram offers powerful tools for creating interactive charts and reports, backed by strong branding features in higher tiers. However, user feedback identifies severe administrative risks related to inflexible cancellation and billing policies, making the overall commitment risky. Overall, we recommend approaching the commitment carefully due to documented customer service and refund issues.

Pros

  • Pro:Incredible platform for creating highly interactive data visualizations.
  • Pro:Strong library of 100+ premium templates and over 800 map types in paid tiers.
  • Pro:Supports connection to live data sources, including specialized SQL Connectors.
  • Pro:Advanced branding controls allow users to apply custom logos, fonts, and colors.

Cons

  • Con:Consistently poor customer service experiences reported by recent users.
  • Con:Strict company policy refusing refunds, even following unauthorized charges.
  • Con:Difficult and unreliable cancellation processes leading to unwanted auto-renewals.
  • Con:Predatory subscription practices, including threats regarding presentation privacy upon cancellation.
Range: $0–$149/monthFree plan, Monthly subscription, Yearly subscription, Per seat pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Infogram review, pricing, features, pros & cons

It can be frustrating when you need to visually simplify complex data and captivate your audience. Infogram addresses this challenge directly. It helps you transform dense data into engaging, interactive content easily.

You can captivate audiences and communicate complexity effectively, backed by the trust of 10 million users globally. ✨

What is Infogram?

Infogram is a widely trusted platform for data visualization, embraced by over 10 million users worldwide. It simplifies the process of turning complex information into compelling visual stories, including interactive charts and comprehensive maps. Whether you're using the free Basic plan for personal projects or need an Enterprise solution for your large organization, there is a suitable plan.

Paid plans offer professionals greater project capacity and advanced features. You can utilize powerful tools, like AI image creation and connections to live data sources, to create impactful content quickly. ✅

Infogram Key Features

✨ Core Visualization Tools and Advanced Assets

It's easy to start creating compelling visuals right away. Infogram offers over 35 interactive chart types for effective data communication. You can select from 13 standard map types to visualize geographical data easily. If you need to make your content dynamic, you can apply object animations to your visuals.

As you grow, you gain access to 100+ premium templates to speed up project creation. Professionals can utilize over 800 map types for comprehensive regional analysis. Team users enjoy the added flexibility of uploading custom and local maps to meet specific needs.

Need visual flair? Pro subscribers get access to 1 million images and icons. Plus, you can use the integrated AI image maker to generate visuals quickly. Advanced image editing features ensure your graphics are always polished and ready for publication.

✨ Professional Branding and Output Control

Maintaining a professional presence is simple once you move beyond the free tier. Business plans and higher give you complete branding control. You can remove the Infogram logo and replace it with your company’s assets. This ensures every graphic you produce aligns perfectly with your brand standards.

Controlling your brand consistency is critical for business success. This allows you to apply your exact color palette, custom fonts, and stored image assets automatically. Enterprise users can even utilize a custom branded theme and set up branded view pages and a subdomain.

We provide flexibility in how your content is shared. You can publish freely online across all plans. Pro users can download HD versions of images and videos. For maximum control, Enterprise subscriptions offer powerful HTML export capabilities.

✨ Live Data Connection and Integrations

Ensure your visualizations are always reflecting the most current state of your data. You can easily import data into the platform to start building. Paid plans enable essential data connections and live synchronization.

For enterprise-level data handling, Business plans unlock robust integration tools. This includes the use of SQL Connectors to pipeline data directly. You can also integrate content using Iframe integrations.

These advanced tools significantly reduce manual effort and update times. Business users can also utilize chart tooltip customization features. Enterprise clients benefit from full API support for deep system-wide integration.

✨ Seamless Collaboration and Analytics

Working with a team is efficient using shared accounts available on Team and Enterprise plans. The Team plan supports one group of 3 to 10 users. Enterprise scales up to 10+ users across multiple teams. This ensures everyone is working from the same source of truth.

Critical collaboration features streamline the workflow. You can benefit from simultaneous real-time collaboration. Teams can leave comments directly inside projects for focused feedback.

Workflow management features also help maintain project quality. Business plans include version history tracking and the use of presenter notes. You can also monitor the success of your visuals using analytics. Basic analytics start with the Business plan, progressing to content engagement analytics and tracking links for Team users.

🔒 Security and Workflow Management

Infogram prioritizes the security and stability required for professional visualization. We maintain a high platform stability overall, backed by a 99.8% uptime guarantee. For the largest organizations, Enterprise clients receive a rigorous 99.9% uptime Service Level Agreement (SLA).

Control over viewing is built into paid plans. Pro plans introduce essential privacy controls. You can also password-protect projects if needed for extra privacy.

Large organizations benefit from important features that enhance security and access. This includes Single Sign-On (SSO) integration available with Enterprise plans. This streamlines corporate authentication and ensures maximum user management.

Use Cases

🎨 Maintaining Corporate Consistency and Branding

A marketing manager needs to present quarterly data that matches the company’s strict brand guidelines. Before Infogram, charts often varied widely, diluting the corporate image. The Business plan unlocks essential branding control, allowing the manager to upload the exact logo, custom fonts, and specific color palettes.

Now, every produced visualization automatically adheres to the required design standards. They can also use unlimited pages per project and access version history to ensure high accuracy before publishing the final, branded report.

📡 Building Real-Time, Accurate Dashboards

Financial analysts must track rapidly changing metrics and share performance data instantly with stakeholders. The Pro and Business plans offer critical features for accuracy and speed. You can easily connect your Infogram projects directly to live data sources, including specialized SQL Connectors, to refresh content automatically.

This immediate data flow means the audience always views the most current information available. You can share interactive reports knowing the underlying data is reliable and up to date.

🤝 Streamlined Collaboration for Team Projects

When working on a large annual report, a content team of seven needs to manage workflows efficiently. The Team plan is purposely designed for groups of 3 to 10 users to work together seamlessly. Users benefit from real-time editing and commenting capabilities, significantly accelerating the production process.

They utilize this shared environment to provide quick feedback directly on charts and streamline complex data reviews. This powerful collaboration infrastructure handles up to 3,000 projects annually, offering a high volume capacity for growing organizations.

🔒 Secure Visualization for Enterprise Organizations

Large organizations handling sensitive corporate data require maximum security and service reliability. The Enterprise plan provides robust controls for multiple teams with 10 or more users. Features like Single Sign-On (SSO) ensure maximum security by controlling user access across the platform.

Furthermore, the plan includes a guaranteed 99.9% uptime Service Level Agreement (SLA). This commitment, paired with dedicated account management and priority support, ensures your critical visualization infrastructure is stable, secure, and always accessible.

🖼️ Producing High-Quality Downloadable Media

A consultant needs to create confidential data visualizations for an offline client presentation. The Pro plan provides advanced creation tools and necessary privacy features to handle this request.

Approach Flow:

  1. Use privacy control to secure the draft project within Infogram.
  2. Access advanced templates and over 800 map types to build the complex visualization.
  3. Download the final work as a high-definition image or video file for inclusion in the private slide deck.

Expected outcome: The client receives a sharp, secure, professionally designed handout that maintains data confidentiality.

📚 Affordable Visuals for Personal and Academic Use

You often need engaging visuals for a personal blog, school assignment, or initial project exploration. The free Basic plan provides powerful core tools, including over 35 interactive chart types and support for up to 10 projects. It’s an ideal starting point for lighter data visualization needs.

Additionally, Infogram offers specific programs that support educational institutions, nonprofits, and startups. These specialized rates help budget-conscious organizations access necessary resources and powerful visualization tools affordably.

Pricing Overview for Infogram

Pricing range
$0–$149/month
Pricing types
Free plan, Monthly subscription, Yearly subscription, Per seat pricing

Infogram offers a free Basic plan suitable for personal use, alongside four tiered paid subscriptions: Pro, Business, Team, and Enterprise. You can choose to pay monthly or receive significant savings by billing annually.

Plans & Pricing

Basic

Monthly0
Yearly0
10 projects maximum
  • One user
  • 35+ interactive charts types
  • Up to 10 projects
  • Up to 5 pages per project
  • 13 map types
  • Publish your content online
  • Import data
  • Object animations
Sign up

Pro

Monthly19
Yearly9.50
100 projects maximum
  • All Basic features included
  • Up to 100 projects
  • Up to 10 pages per project
  • 100+ premium templates
  • 800+ map types
  • 1 million images and icons available
  • AI image maker
  • Advanced image editing features
  • + 3 more features
Start now

Business

Monthly67
Yearly46.90
1,000 projects maximum
  • All Pro features included
  • Up to 1,000 projects
  • Unlimited pages per project
  • Your brand logo, color palette, fonts, and image assets
  • Basic analytics
  • SQL Connectors, Iframe integrations
  • Version history
  • Callouts, custom links and page linking
  • + 2 more features
Start now

Team

Monthly149
Yearly149
3,000 projects, 3–10 users
  • All Business features included
  • One team, 3-10 users
  • Up to 3,000 projects
  • Real-time collaboration
  • Commenting
  • Content engagement analytics
  • Tracking links
  • Custom and local map upload
Start now

Enterprise

MonthlyNot explicitly stated (Contact us)
YearlyNot explicitly stated (Contact us)
10,000+ projects, 10+ users
  • All Team features included
  • Multiple teams, 10+ users
  • Custom branded theme
  • Dedicated account manager
  • Personalized training
  • Branded view pages and subdomain
  • Up to 10,000+ projects
  • Priority support
  • + 4 more features
Contact us

Infogram costs between $0 and $149 per month with five plans: Basic at Free, Pro at $9.50/month, Business at $46.90/month, Team at $149/month, and Enterprise (Contact us).

Let's explore the key features and audience for each subscription level, focusing on the annual billing rates.

Basic (Free)

Price: Free Websites Supported: Not explicitly stated Best For: Personal use (blogs or presentations) Refund Policy: Not explicitly stated Other Features: One user, 35+ interactive chart types, up to 10 projects, 13 map types, publish content online.

This free level is perfect if you’re just getting started or need Infogram for light, personal projects like a class assignment or hobby blog. You get core visualization tools, but project limits apply for maximum productivity.

Pro

Price: $9.50 / mo (billed yearly) Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features: Up to 100 projects, 100+ premium templates, 800+ map types, AI image maker, download HD images and videos, privacy control, live data connections.

If you need to produce more content or require high-quality exports, Pro is a great choice. It includes significant resource upgrades and introduces privacy controls for professional use. This plan is designed for individuals who rely on data visualization frequently.

Business

Price: $46.90 / mo (billed yearly) Websites Supported: Not explicitly stated Best For: Businesses and professionals needing branding features Refund Policy: Not explicitly stated Other Features: Up to 1,000 projects, Unlimited pages per project, your brand logo, color palette and fonts, basic analytics, SQL Connectors, Version history, custom links, Presenter notes.

The Business plan unlocks essential branding capabilities and advanced integration tools like SQL Connectors. This is the ideal subscription for individuals or small teams who must consistently maintain a clean, professional company image across their visualization projects.

Team

Price: $149 / mo (billed yearly) Websites Supported: Not explicitly stated Best For: Collaboration among 3 to 10 users Refund Policy: Not explicitly stated Other Features: Up to 3,000 projects, one team/3-10 users, real-time collaboration, commenting, content engagement analytics, tracking links, custom and local map upload.

For growing organizations, the Team plan focuses on seamless collaboration and shared infrastructure. It gives 3 to 10 users the ability to work together efficiently on a large volume of projects. You gain access to critical features like real-time commenting and advanced content tracking.

Enterprise

Price: Contact us Websites Supported: Not explicitly stated Best For: Organizations with 10+ users requiring maximum security and customization Refund Policy: Not explicitly stated Other Features: Multiple teams/10+ users, up to 10,000+ projects, custom branded theme, dedicated account manager, personalized training, Priority support, SSO, 99.9% uptime SLA, API support, HTML export.

Enterprise is tailored for the largest organizations needing unparalleled security and dedicated support. This plan handles high volume, offers specialized features like SSO and API access, and provides a dedicated account manager for ongoing assistance. Contact their sales team for a consultation and specialized quote.

Infogram conveniently offers a permanently Free Basic plan for personal use. While you can cancel any paid subscription easily through your account settings, note that Infogram strictly states they do not offer refunds per their Terms of Service. If you opt for an annual subscription, you can inquire about invoicing terms by contacting their sales team.

User Reviews

Infogram's external feedback presents a stark contrast. While older reviews praise it as an incredible platform and the best infographic software online—highlighting the interactive elements and quality tools—recent and recurrent issues overshadow the product benefits.

The biggest complaint centers on aggressive and potentially predatory billing practices. Users frequently report unauthorized auto-renewals, significant difficulty with cancellation, and an absolute refusal to issue refunds, even immediately after an erroneous charge.

One highly concerning report mentioned Infogram threatening to make private user presentations public if they cancel their subscription 😱. Reviewers consistently describe encountering very poor customer service when attempting to resolve these financial and operational problems.

Although the software capability is generally viewed favorably, potential users should be extremely cautious regarding the commitment and the challenging refund and cancellation structure. This high-friction billing model is a major theme across recent feedback.

What users say elsewhere

Alex R.
· Trustpilot · Aug 2021
5.0 / 5

Incredible platform. I love the interactive elements; they make presentations much more engaging than boring PowerPoint slides. The free model needs tweaking for offline viewing and better custom map options, but the core tool is very effective.

Mike J.
· Trustpilot · May 2025
1.0 / 5

I paid for a full year but could not even use the product successfully once. When I requested a refund, they point blank refused to give me any money back under their terms. This is truly awful customer service.

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Why use Infogram?

Choosing the right platform means securing both power and reliability for your data projects. Infogram provides the trusted tools you rely on to maximize your impact and simplify data. 💡

  • You're joining a community of over 30,000 companies and 10 million users who trust Infogram, confirming its wide reach and established reliability.
  • Business and Enterprise users gain essential branding control, allowing you to incorporate your exact logo, custom fonts, and specific color palettes for consistent, professional output.
  • Utilize powerful live data connections, including SQL Connectors and various integrations, ensuring your visualizations always reflect the most current information available.
  • Enterprise plans feature robust measures like Single Sign-On (SSO) and a 99.9% uptime Service Level Agreement (SLA), ensuring maximum organizational security and stability.
  • Team accounts offer essential collaboration tools, including real-time editing and commenting, helping multiple users streamline and perfect shared workflows easily.
  • Infogram supports special pricing for educational organizations, startups, and nonprofits, offering cost-effective solutions tailored to boost resources and fuel growth.

Ready to transform your workflow with Infogram?

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Frequently Asked Questions

Does Infogram offer a money-back guarantee or issue refunds?

No, Infogram strictly states that they do not offer refunds according to their Terms of Service. This is an important detail for customers to note before committing to a paid plan.

How do I cancel my subscription and when should I do it?

You can cancel your subscription at any time through your account settings. It is recommended that you cancel at least 30 days before your next scheduled payment date. You will keep access to all features until the end of that current billing period.

What types of data connections or third-party integrations are supported?

Live data connections begin with the Pro plan, allowing continuous data updates. Advanced tools like SQL Connectors and Iframe integrations are included starting with the Business plan. API support is only provided under the custom Enterprise plan.

How is the pricing model structured for single users versus teams?

The Basic, Pro, and Business plans are for single users and are priced based on project capacity. Team and Enterprise plans are structured for 3 to 10+ users, offering reduced cost compared to individual accounts.

What security and privacy features are available to protect my project data?

Infogram guarantees 99.8% uptime for most paid plans, emphasizing system security. Paid users can increase privacy by password-protecting projects or by downloading secure PDFs and images. Enterprise users also benefit from Single Sign-On (SSO) integration.

Which plan is necessary if I need to use Infogram professionally for my business?

Businesses and professionals should use one of the paid plans (Pro, Business, or higher). The free Basic plan is intended only for personal use like individual blogs or presentations.

When can I remove the Infogram logo and begin using my own custom branding?

Custom branding control is available starting with the Business plan. This allows you to remove the Infogram logo and implement your specific brand color palette, fonts, and assets for project consistency.

Do I have access to a free trial before I commit to a paid plan?

Infogram does not offer a time-limited free trial for paid features. Instead, you can use the permanently Free Basic plan to test core creation features before subscribing.

What happens if my team grows past the user limit on our current plan?

If you are getting close to your user limit, Infogram will notify you. You will have the option to upgrade to a larger team size tier using the billing section or by contacting the success team. All your projects will always stay accessible.

Can I pay by invoice instead of a credit card?

Infogram accepts major credit cards and PayPal. If you choose an annual subscription, you can contact the sales team to discuss invoicing terms instead of upfront payment.

Does Infogram offer discounts for startups, nonprofits, or educational organizations?

Yes, Infogram explicitly offers special discounted pricing rates for all three groups: startups, nonprofits, and educational institutions. You need to reach out to them directly to get a tailored quote.

What level of support responsiveness or guarantee does Infogram provide?

Priority support is reserved for the Enterprise tier. Enterprise customers also receive a dedicated account manager and specialized training. This high-tier plan includes a 99.9% uptime Service Level Agreement (SLA).

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