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Fireflies.ai

Fireflies.ai review

AI meeting assistant for teams that turns every call into searchable notes and tasks.

By Ciroapp Editorial Team · Updated Oct 9, 2026
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At a glance

Quick overview for Fireflies.ai: rating, pricing summary, key features, and highlights.
MCP server: yes

Ciroapp score

4.0/ 5

Turns every call into searchable notes

Fireflies.ai sits in your calls and turns them into searchable transcripts, tasks, and CRM updates across 100+ languages. Speaker recognition, 200+ AI Skills, and a broad integration list are the real draws, though pricing and trial terms stay off the homepage. Overall, a strong pick for meeting-heavy teams that can confirm costs up front.

Pros

  • Pros:Records and transcribes meetings automatically in 100+ languages, with speaker recognition and language switching handled for you.
  • Pros:Claims 95% transcription accuracy, so you can listen and respond instead of typing notes.
  • Pros:200+ AI Skills pull out action items and draft follow-up emails, candidate scores, and other insights.

Cons

  • Cons:Trial and refund terms are not laid out publicly, which makes it harder to test before committing.
  • Cons:Value depends on your stack matching the supported integrations, which cover CRM, project management, ATS, and Slack.
  • Cons:Channels, user groups, and AI Skills take some setup before they pay off.
Best for
  • Sales teams that want call notes and logs pushed into their CRM automatically.
  • Recruiting teams running interviews, debriefs, and candidate scoring.
  • Customer success and support teams that want fewer follow-up calls with customers.
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.

What is Fireflies.ai?

Fireflies.ai is an AI meeting assistant that joins your calls, then transcribes, summarizes, and makes them searchable. It supports 100+ languages with speaker recognition and auto-language detection. Teams use it to capture action items, clip soundbites, and sort meetings into channels and user groups.

Sales, recruiting, and project teams get the most from it. The company says it is used across more than one million organizations and lists SOC 2 Type II, GDPR, and HIPAA compliance.

Verdict

Best for Sales, recruiting, customer-facing, and project teams that run many meetings and want notes, tasks, and CRM updates handled automatically..

Fireflies.ai fits teams that live in meetings and want the follow-up work handled for them. Accuracy claims, language coverage, and a wide integration list are the main draws. Confirm pricing and your tool coverage before committing.

Strengths

  • Claims 95% transcription accuracy with support for 100+ languages
  • Speaker recognition and automatic language detection
  • Integrations across CRM, project management, ATS, and Slack

Watch-outs

  • Value depends heavily on your stack matching the supported integrations
  • Channels, user groups, and AI Skills take some setup before they pay off

Fireflies.ai Key Features

✨ Transcription that keeps up with the call

Fireflies joins your meetings and turns speech into text while the conversation runs. It claims 95% accuracy across 100+ languages, picks out who said what, and switches languages on its own from one call to the next. You stay in the discussion, and the notes build themselves.

✨ All your meetings, tasks, and contacts in one place

Every recording lands in a single searchable spot. Tasks and contacts sit right next to your call history, so it's easy to see what your team still needs to do. Channels sort meetings by team or topic, user groups control who shares what, and time-stamped comments and bookmarks flag the moments that matter.

🎯 AI Skills that go beyond note-taking

Fireflies ships 200+ AI Skills that read your conversations and pull out the useful parts. Reach for them when a plain transcript isn't enough:

  • Extract key details and next steps
  • Draft follow-up emails
  • Score candidates from interview calls

Choose the skills that match how your team already works.

✨ Fits the tools your team already runs

Fireflies connects to the systems you use daily, so notes stop piling up in a separate tab. CRM tools like Salesforce and HubSpot get auto-filled with notes and call logs. Asana and Trello receive tasks after each meeting.

Slack carries notes and alerts into your channels, and ATS connections push notes and transcripts to Greenhouse, Lever, and others.

✨ Security your IT team can sign off on

This is built for organizations that need approvals before adding a new tool. Fireflies holds SOC 2 Type II, GDPR, and HIPAA compliance, plus zero data retention and private storage. Your data is never used for AI training, and you keep ownership of it, as stated in the Terms of Service.

Use Cases

💼 Sales teams that hate CRM admin

Reps jump from call to call, while CRM notes pile up. Fireflies records each call, labels speakers, and pushes notes and call logs into Salesforce or HubSpot. Follow-up emails start from the same recording.

Expected outcome: less admin. Tip: sort calls into channels by deal stage.

🎯 Recruiters running back-to-back interviews

Recruiters sit through interview after interview and lose track of details. Fireflies transcribes each conversation, flags who said what, and sends notes to Greenhouse or Lever. AI skills score candidates and pull out highlights.

Expected outcome: faster debriefs. Tip: use user groups so each hiring panel shares only its own interviews.

🤝 Customer success teams fielding repeat questions

Customers ask the same things across many calls, and small details slip. Fireflies keeps every conversation searchable, so your team can look up what a customer actually said instead of booking another call. That leaves more time for answers.

Expected outcome: fewer follow-up calls.

⚙️ Project and operations leads turning talk into work

A meeting ends and someone still owes the team a task list. Fireflies creates tasks after each meeting and connects to Asana or Trello, so work lands where it lives. Bookmarks and time-stamped comments flag the moments that matter.

Expected outcome: clearer ownership.

Fireflies.ai pricing

Prices not verified yet — see the vendor page.

Fireflies.ai's pricing page

Pricing notes

Fireflies.ai uses tiered subscription pricing for its AI meeting assistant, and the exact plan names and rates live on the vendor's own pricing page. Every tier runs on the same core recording, transcription, and AI skill engine, so you pay more for scale and added capability rather than a different product.

Fireflies.ai sells its AI meeting assistant as a recurring subscription, with the specific plan tiers and rates published on the vendor's own pricing page.

Here is what each tier is built around, so you can judge which one fits your team.

Recording and transcription

Other Features: 95% transcription accuracy, 100+ languages, speaker recognition, auto-language detection, and downloads of summaries, transcripts, audio, or video.

Every plan starts from the same core job: capturing meetings and turning them into text you can search later. If your calls happen in several languages, the automatic language switching matters more than most extras.

Meeting knowledge and workflows

Other Features: 200+ AI skills, tasks and contacts in one place, channels, user groups, comments and bookmarks, and soundbites.

This is where Fireflies goes past plain note-taking. AI skills pull out key details automatically, generate follow-up emails, or score candidates, so heavy users get noticeably more from a higher tier. 🎯

Integrations

Other Features: CRM tools like Salesforce and HubSpot, project management tools like Asana and Trello, ATS tools like Greenhouse and Lever, plus Slack.

If your team already lives inside a CRM or a chat tool, check that the tier you pick covers the connections you need. Fewer manual copy-paste steps is often the real payoff.

Security and compliance

Other Features: SOC 2 Type II, GDPR, HIPAA, zero data retention, private storage, and customer data ownership.

Larger organizations tend to care most about this block. Fireflies says your data is never used for AI training, and your team keeps ownership of what it records.

Fireflies is used across a million-plus companies and holds a 4.8 out of 5 rating on G2, so it fits everyone from solo founders to Fortune 500 teams. Smaller teams and occasional users rarely need the heaviest tier. Before you buy, confirm the current plan names, seat limits, and billing cycle on the pricing page, and email [email protected] if anything is unclear.

Email me when Fireflies.ai changes price

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MCP & API

Official MCP server: https://api.fireflies.ai/mcp (streamable-http)

{
  "mcpServers": {
    "fireflies-ai": {
      "url": "https://api.fireflies.ai/mcp",
      "transport": "streamable-http"
    }
  }
}

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Why use Fireflies.ai?

The meeting ends, and someone still has to write it all up. Fireflies.ai takes that job off your plate by working while the call is still running.

  • Transcribes automatically, so you can listen and respond instead of typing.
  • Claims 95% transcription accuracy and support for 100+ languages, with language switching handled for you.
  • Recognizes each speaker, so you can tell who said what in live meetings and uploaded audio files.
  • Turns talk into follow-through with time-stamped comments, bookmarks, shareable soundbites, and tasks created after each meeting.
  • Offers 200+ AI Skills that pull out follow-up emails, candidate scores, and other insights from your conversations.
  • Connects to Salesforce, HubSpot, Asana, Trello, Lever, BambooHR, and Slack, so notes land where the work already happens.

Data handling gets real attention here. Fireflies lists SOC 2 Type II, GDPR, and HIPAA compliance, along with zero data retention, private storage, and customer ownership of data. That mix appeals to teams that need approvals before rolling out a new tool.

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Fireflies.ai FAQ

Which tools does Fireflies.ai actually sync with?

It syncs with Salesforce, HubSpot, Asana, Trello, Lever, BambooHR, and Slack. If your daily tools sit outside CRM, project management, ATS, and Slack, confirm coverage before you buy.

How does Fireflies.ai handle my meeting data?

Fireflies lists SOC 2 Type II, GDPR, and HIPAA compliance, plus zero data retention and private storage. Your team keeps ownership of its data, and it's never used to train AI models.

Do I pay per seat, and can I try it before buying?

Plans are recurring subscriptions that scale by seats, with rates and seat minimums published by the vendor. Trial and refund terms aren't laid out publicly, so confirm them with [email protected] before you commit.

How much setup does it take, and how fast is support?

Setup looks light: G2 badges for easiest setup in mid-market and fastest implementation in sales coaching. Support runs by email at [email protected]. Channels, user groups, and AI Skills take some setup before they pay off.

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