Visit Website See Pricing
ERPNext

ERPNext

The world's best free and open source ERP software for comprehensive business management.

#2 dans ERP
2 min read · Updated 10/5/2025
ERPNext homepage screenshot

At a glance

Quick overview for ERPNext: rating, pricing summary, key features, and highlights.

Ciroapp review

4.0
Flexible ERP, low total cost.

We find ERPNext to be an immensely powerful, open-source ERP solution that excels due to its lack of per-user fees and high customization capability. The platform handles complex enterprise needs, from manufacturing to multi-subsidiary accounting, offering remarkable flexibility compared to proprietary systems. Overall, it’s an outstanding value proposition, but organizations must weigh the reported inconsistencies in paid support against the potential cost savings.

Pros

  • Pro:Open-source core software with high flexibility and no vendor lock-in.
  • Pro:The pricing model excludes per-user fees, greatly reducing Total Cost of Ownership (TCO).
  • Pro:Highly customizable platform adaptable to unique business workflows and needs.
  • Pro:Supports complex functions like multi-currency accounting and handling global operations.

Cons

  • Con:Essential technical support often requires purchasing a separate, mandatory paid plan.
  • Con:Reliability issues reported, including unaddressed bugs created by the provider.
  • Con:Customer support response times can be significantly slow in critical cases.
  • Con:Enterprise deployments require budgeting for expensive dedicated servers ($200+/month).
Free trial
Yes
Range: $5–$200+/monthFree plan, Free trial, Monthly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
Visit WebsiteSee Pricing
Read full review

ERPNext review, pricing, features, pros & cons

Struggling with proprietary systems that are expensive and rigid? Or maybe you're juggling several disconnected apps, leading to poor visibility and manual work. 😩

ERPNext solves this challenge by offering a comprehensive, modern, and 100% open-source planning solution. It gives you full freedom, control, and flexibility without hidden paywalls.

What is ERPNext?

ERPNext is a powerful, comprehensive Enterprise Resource Planning (ERP) solution. It manages everything your business needs to operate and grow, including accounting, procurement, sales, manufacturing, and HR.

It works reliably out of the box across nearly every industry and country. Because it is completely open source, the software provides unmatched freedom and flexibility for customization. Over 30,000 companies have already adopted this robust solution. ✨

ERPNext Key Features

✨ Flexible Global Accounting

ERPNext manages your finances seamlessly, even if you operate across borders. It effortlessly handles accounting for multiple subsidiaries and branches within one unified system. You can perform detailed accounting and reporting across various currency types. This allows better visibility into consolidated reports without extra work.

Built-in tools support essential financial statements, general ledgers, and accurate tracking of fixed assets. The platform provides compliance out of the box or allows easy configuration for global tax requirements. This comprehensive approach simplifies complex financial management for worldwide operations.

✨ Smart Inventory and Warehouse Management

Keep precise control over your physical materials using the integrated Stock module. The system uses an Item Master to define every product detail and accurately manages inventory across multiple defined Warehouses. This ensures your stock records are consistently accurate and readily accessible.

The software offers detailed tracking capabilities:

  • Serial tracking for individual items.
  • Batch tracking for groups of goods.
  • Comprehensive stock ledger reporting. These tools help you optimize inventory levels, manage item defaults, and generate detailed reports for efficient stock operation at all times.

✨ End-to-End Manufacturing Capabilities

The Manufacturing module simplifies complex production environments and streamlines your entire process. It handles multi-level Bills of Materials (BOM) for accurate material requirements planning and assembly planning. You use dedicated work orders and job cards to manage ongoing production tasks efficiently.

ERPNext supports key functions like external subcontracting and integrates robust quality checks directly into the material workflow. This ensures consistency and standardizes your output. The system generates thorough manufacturing reports, giving you insight into production performance and resource use.

✨ Unmatched Customization and Low-Code Flexibility

You don't need dedicated developers to tailor ERPNext to your unique business needs. The integrated low-code, no-code builder lets you automate complex tasks using simple drag-and-drop mechanics. This functionality greatly speeds up process adjustments and rapid changes.

You can quickly customize forms, reports, and print formats to match your specific needs. This flexibility extends to easily building custom multi-level approval workflows for documents like purchase orders. With granular roles and permissions, you maintain strict control over who can access or modify your critical data.

✨ Seamless Sales and CRM Integration

ERPNext unites your entire sales cycle, from the initial contact through final invoicing. The CRM tools manage leads, track opportunities, and generate clear quotations for potential clients. This helps your team streamline the order-to-cash cycle.

Team productivity increases when you integrate customer service directly with sales. The platform helps your team define and honor Service Level Agreements (SLAs). You can also manage multi-territory sales, set up pricing rules, and use the built-in newsletter features for customer communication.

✨ Integrated Quality and Support Management

Ensure quality standards are met across all business processes using dedicated tools. The system supports formal Quality Assurance Plans and tracks detailed Quality Inspections. If issues arise, non-conformance reporting and quality analytics provide necessary oversight.

The Support module simplifies customer service operations. You can auto-assign incoming tickets and manage customer interactions through a dedicated portal. Furthermore, the system includes maintenance visits and a centralized Knowledge Base for staff and customers, ensuring fast, effective resolutions.

Use Cases

🧮 Streamlining Global Financial Operations

Is your organization struggling to consolidate finances across different regional branches? ERPNext simplifies management for global businesses. It easily handles multi-subsidiary structures and different currency accounting within a single system.

Finance teams can easily configure global tax and compliance requirements out of the box. You get clear, consolidated financial statements and reporting, which saves significant time at month-end closing.

🏭 Digitizing the Complete Manufacturing Cycle

Traditional systems often complicate production management. With ERPNext, you can define complex products using multi-level Bills of Materials (BOMs). This ensures material planning is accurate before production starts.

Your production teams manage work orders and job cards seamlessly, tracking inventory flow, including serial and batch items. Integrated Quality checks ensure standards are met even during subcontracting processes, leading to better manufacturing reports and efficiency.

🔑 Achieving Freedom from Proprietary Lock-In

Problem: You need a critical customization, but your vendor controls the source code and charges high fees for modifications.

Approach: ERPNext is 100% open-source, giving you complete freedom. You can use, modify, or even resell the software without restriction. This eliminates vendor lock-in and gives you control over your long-term roadmap.

Expected outcome: Your company maintains full flexibility and avoids unexpected costs associated with proprietary licensing changes.

🤝 Automating Customer-Facing Processes

ERPNext manages your entire customer journey, from first contact to ongoing support. Your sales team can track Leads, Opportunities, and Quotations using the integrated CRM.

Once a sale is closed, the system automatically handles the Order-to-Cash cycle, managing sales orders and payments efficiently. If customers need help later, the Support module assigns tickets automatically, tracks SLAs, and provides a knowledge base for self-service maintenance and assistance.

🔧 Building Custom Workflows Without Writing Code

Need to tailor the system precisely to your unique company rules? You don't need a developer. Use the powerful low-code, no-code builder.

This simple tool lets professional teams quickly automate tasks and design custom multi-level approval workflows. You can also customize reports, forms, and dashboards with drag-and-drop simplicity, ensuring the ERP adapts to your business rather than the other way around.

Tip: Apply granular Roles & Permissions to safeguard sensitive data while adjusting forms and reports.

📈 Managing High-Value Projects and Services

For service-based businesses, accurate project tracking is crucial. Use the Projects module to create tasks and monitor progress efficiently. Team members can easily track and submit timesheets.

ERPNext integrates inventory and cashflow management directly with the project. This allows managers to recognize revenue accurately and track expenses against specific projects, revealing true project profitability quickly.

Pricing Overview for ERPNext

Pricing range
$5–$200+/month
Pricing types
Free plan, Free trial, Monthly subscription

ERPNext offers core software open-source for free, with pricing determined by your choice of managed cloud hosting. Managed hosting on Frappe Cloud starts at $5/month, with options increasing based on required compute power and resources, not on a per-user basis.

Plans & Pricing

Shared Hosting (For Small Businesses)

Monthly$5
Can scale up to $100/month for higher compute and support-inclusive options.
  • No per-user pricing
  • Includes all Frappe apps
  • Quick installation
  • 0.5 hrs CPU time, 0.2GB database, 2GB storage included
Start free trial

Dedicated Servers (For Medium and Large Enterprises)

Monthly$200
Pricing scales for higher compute and premium support plans; option of priority SLA.
  • All benefits of shared hosting + dedicated compute
  • Expandable storage add-ons
  • Unlimited benches & sites
  • Starts with 2 vCPUs, 4GB memory, and 25GB expandable storage
Contact us

ERPNext managed cloud hosting costs between $5 and $200+ per month with two primary plans: Shared Hosting at $5/mo and Dedicated Servers at $200/mo.

These hosting plans offer flexible infrastructure tailored to fit different business sizes and technical needs.

Shared Hosting (For Small Businesses)

Price: $5/mo onwards Websites Supported: Not explicitly stated Best For: Small Businesses Refund Policy: Not explicitly stated Other Features:

  • No per-user pricing
  • Includes all Frappe apps
  • Quick installation
  • Starts with 0.5 hrs CPU time, 0.2GB database, and 2GB storage
  • Scales up to $100/month for advanced support or compute

This basic plan is great if you run a small operation and need a cost-effective, easy way to start using ERPNext. You'll get quick access to all the necessary Frappe apps without ever worrying about a growing user count. You can easily start a free trial here! 👍

Dedicated Servers (For Medium and Large Enterprises)

Price: $200/mo onwards Websites Supported: Unlimited benches & sites Best For: Medium and Large Enterprises Refund Policy: Not explicitly stated Other Features:

  • Includes dedicated compute
  • Expandable storage add-ons
  • Starts with 2 vCPUs, 4GB memory, and 25GB expandable storage
  • Includes all benefits of shared hosting

If you run a larger enterprise with high operational demands, choose this option for reliable dedicated resources and better performance. Dedicated resources allow for potential priority Service Level Agreements (SLAs). The compute capacity and storage are significantly higher to handle complex, high-volume operations.

You can easily test out the platform with the Shared Hosting plan, which offers a free trial option. Note that the specific duration of this trial and any money-back guarantees are not explicitly detailed in the plan descriptions. Remember, since ERPNext is open-source, you always have the option to host it on your own server, fully bypassing all Frappe Cloud hosting costs, though this requires internal management and maintenance.

User Reviews

User feedback highlights a sharp contrast in the ERPNext experience. On one hand, reviewers praise the system as an excellent, highly customizable suite for comprehensive business management, including accounting and project management.

Users found the well-designed, open-source platform successful in various business environments, like architecture firms and startups. This confirms the strong value proposition of free core software and flexible implementation.

However, concerning reports raise serious issues regarding customer support and bug resolution. One review noted that users are effectively forced to purchase a $40/month plan just to receive support, often needed only to fix bugs the company itself introduced.

Furthermore, support responsiveness was described as severely lacking, citing zero response to critical tickets for over seven days. While the platform offers great functional depth and low total cost of ownership, organizations should plan carefully for internal technical support needs or budget for the paid support tier.

This polarizing experience suggests excellent software undermined by inconsistent customer service. 🛠️

What users say elsewhere

Alex D.
· Trustpilot
5.0 / 5

This is an excellent, highly customizable suite for company management, accounting, and project needs. The platform is promising and well-designed. We have used it for about a year with much success in three different businesses.

Chris M.
· Trustpilot
1.0 / 5

The support model is frustrating. If you do not choose the $40/month support plan, you get no assistance. The biggest issue is having to pay for support just to resolve bugs created by their own faulty system.

No reviews yet.

Write a Review

Write a Review for ERPNext
0/100 characters
0/2000 characters

Why use ERPNext?

Why should you choose ERPNext over traditional proprietary software? The platform is designed to lower your overall costs while providing the modern tools your team needs to thrive.

Here are compelling reasons to make the switch today:

  • Eliminate Costly Per-User Fees. Reduce your Total Cost of Ownership (TCO) significantly. With ERPNext, costs do not grow linearly as your team expands because there is no per-user pricing model.
  • Achieve Complete Freedom and Control. As a 100% open-source platform, ERPNext ensures you experience no vendor lock-in. You have the flexibility to use, modify, or resell the software as needed without limitations.
  • Customize Without Code. Use the integrated low-code, no-code builder to quickly tailor the system to your unique requirements. You can easily automate tasks and build custom multi-level approval workflows using simple simplicity.
  • Handle Global Operations Easily. Manage multiple subsidiaries, branches, and currencies within a single system. ERPNext is built for global businesses, natively handling multi-currency accounting and complex tax compliance.
  • Integrate Seamlessly with Existing Tools. ERPNext is API-first, which makes connecting to external systems effortless. You can easily link payment gateways, e-commerce platforms, and other necessary business tools. 💡

Ready to transform your workflow with ERPNext?

Try it nowView pricing

ERPNext Alternatives

Other tools in the ERP category

ERPNext vs Odoo

Frequently Asked Questions

How does ERPNext pricing work if it doesn't charge per user?

ERPNext core software is free and open-source. Managed hosting on Frappe Cloud is charged based entirely on infrastructure consumption, such as required CPU time, database capacity, and storage, not on the number of users.

Is there a free trial for ERPNext's hosted service, and how long does it last?

Yes, if you choose the Shared Hosting plan, you can access a free trial option. The specific duration of this free trial period is not explicitly detailed on the official site.

Are there limits on resources for the most affordable Shared Hosting plan?

Yes, the base Shared Hosting plan includes 0.5 hours of CPU time, 0.2GB of database capacity, and 2GB of storage. This plan can still scale up for higher limits and support options.

What kind of third-party tools can ERPNext integrate with easily?

ERPNext is API-first, enabling seamless connections to external systems. Common integrations include payment gateways like Stripe and PayPal, and popular e-commerce platforms such as Shopify and WooCommerce.

How do I get priority support or a guaranteed Service Level Agreement (SLA)?

Priority SLAs are explicitly mentioned as an option available for the Dedicated Servers plan, which is generally suitable for medium and large enterprises. This service requires contacting the sales team.

If I don't use a paid support plan, what free resources are available?

You can utilize free online documentation, video tutorials, and the community forums for self-support. You can also work with certified partners who can help escalate advanced technical issues to the Frappe team.

How long should I expect implementation to take for a small business?

Implementation time varies greatly depending on which modules you use. However, for small businesses using standard features, the process often takes anywhere from two to eight weeks.

Do I have to hire an IT team to implement ERPNext successfully?

Not necessarily, especially for basic implementations. Many small businesses use documentation for self-setup, or they can purchase an SMB Success Pack to get quick setup help from certified partners.

What happens if I need to cancel my hosting subscription?

Information regarding the specific process and any potential fees or policies for canceling a monthly hosting subscription is not explicitly stated on the official site.

Does ERPNext handle multi-national or multi-currency operations?

Yes, the platform is designed to manage global business complexity. It supports multi-subsidiary accounting, multiple currencies, and tax compliance for nearly any country out of the box.

Are there any stated refund policies or money-back guarantees for the hosting plans?

A formal money-back guarantee or specific refund policy is not explicitly detailed in the descriptions for the Shared Hosting or Dedicated Servers plans.

What are the dedicated resource metrics for the Enterprise Hosting plan?

The Dedicated Servers plan starts with 2 vCPUs, 4GB of memory, and 25GB of expandable storage. Pricing scales continually for higher compute capacity and premium support.

Can I host ERPNext myself to avoid Frappe Cloud hosting costs?

Yes. Since ERPNext is fully open-source, you always have the option to host it on your own server, completely bypassing Frappe Cloud hosting fees, though this requires your internal management.

Ready to try ERPNext? Check out the official site or pricing.
Visit Website See Pricing