Froged offers three SMB plans — Basic ($32.50/month billed annually, $39 month-to-month), Starter ($106/month), and Professional ($422/month) — plus a custom-priced Corporate plan. Seat counts scale from 1 to 7, and AI, Campaigns, and Voicecalls add-ons unlock from the Starter plan up.
Froged's SMB plans cost between $32.50 and $422 per month across three tiers — Basic at $32.50/month billed annually ($39 month-to-month), Starter at $106/month, and Professional at $422/month — plus a custom-priced Corporate plan.
Here's what each plan includes.
Basic
Price: $39/month, or $32.50/month billed annually
Best For: Small teams that want effective customer support without extras
Other Features:
- 1 seat with a collaborative inbox
- All channels: email, live chat, WhatsApp, SMS, Facebook Messenger, voice calls, and Google Meet video
- Knowledge Base
- Preconfigured metrics
Basic is the simplest way in. Even at entry level, you get every communication channel in one shared inbox, so it suits a solo agent or a very small team that just needs the essentials.
Starter
Price: $106/month (billed annually)
Best For: Growing teams needing more advanced support options
Other Features:
- Everything in Basic, plus 2 more seats (3 total)
- Real-time collaboration
- Team performance analytics
- Customer Satisfaction Survey (CSAT)
- Knowledge Base PRO
Starter is the recommended mid-tier. It's the better pick once you have a small team and want to measure performance and satisfaction. It's also the starting point for add-ons like the AI Agent, AI Copilot, Campaigns, and Voicecalls.
Professional
Price: $422/month (billed annually)
Best For: Businesses seeking top-tier capabilities
Other Features:
- Everything in Starter, plus 4 more seats (7 total)
- Groups and conversation history
- Conversation Routing
- Multiple business hours
- Inbox groups
Professional is built for larger support operations. Automatic routing and multiple business hours help teams cover different time zones smoothly. If you don't need routing or seven seats, Starter will likely do the job.
Corporate
Price: Custom — talk to sales
Best For: Corporations needing customization, top-tier security, compliance, and scalability
Other Features:
- Custom agents
- Single Sign On (SSO), APIs, webhooks, and custom attributes
- Smart routing and custom analysis panels
- Zapier and Jira integrations
- Dedicated Customer Success Manager
Corporate targets enterprise buyers who need SSO, compliance, and a tailored setup. Pricing is quoted, so you'll need to contact sales for a number.
There's no free plan or refund policy shown on the pricing page, though the site does invite you to "try it free" through signup. Annual billing drops Basic from $39 to $32.50 per month, while Starter and Professional list the same price either way. Before committing, confirm your seat count and add-on costs, since the AI and Voicecalls extras start at Starter but don't show prices. 🚀
