Square POS vs SumUp

Users often face a tough choice between expansive features and transparent cost structure. Square POS offers powerful free software plus transaction fees. SumUp requires a monthly fee but has slightly lower transaction rates. Determining your required feature set and transaction volume is the key decider here.

Square POS
Square POS

Affordable Software, Reliable Payments, Easy Setup.

Ciroapp review
4.4
#1 in Point of Sale

We recognize Square POS as an incredibly accessible platform that democratizes reliable payment acceptance for businesses of any size, offering a free core software solution. Overall, it delivers tremendous value for its $0 monthly fee, though users should carefully monitor the variable transaction processing rates.

Pros

  • No monthly subscription fee or complex contracts required.
  • Exceptional ease of use with a straightforward, beginner-friendly interface.
  • Fast and reliable daily payment deposits into your bank account.
  • Ability to accept all major payment methods, including contactless and invoicing.

Cons

  • Standard transaction processing rates may be higher than some competitors pay.
  • Customer support responsiveness can be inconsistent for complex billing or account issues.
  • Setup, especially bank verification, may take several business days to complete.
  • Less optimized for businesses that manage large or complicated inventory lists.
Pricing
$0/mo
Free trialYes
Money-back
Best for
Startups and micro-businesses needing $0 monthly software costs., Retailers and restaurants requiring specialized management modes., Businesses prioritizing reliable offline payment capabilities.
SumUp
SumUp

Simple payments meet growth tools.

Ciroapp review
4.1
#2 in Point of Sale

We find SumUp offers a compelling package for small businesses seeking transparent pricing and robust POS tools starting at $99/month. While users consistently praise the intuitive interface and affordable transaction fees, we observed significant recurring concerns regarding hardware reliability and slow customer support response times. Overall, SumUp is a powerful, low-cost solution best suited for users who value simplicity and can tolerate occasional technical glitches.

Pros

  • Highly user-friendly app and intuitive interface for easy tracking.
  • Transparent pricing with competitive in-person transaction fees (2.6% + 10¢).
  • Next-day payouts boost cash flow efficiency.
  • Comprehensive POS plans include dedicated installation and training.

Cons

  • Customer service is often reported as slow, unhelpful, or inaccessible.
  • Mobile/tap-to-pay functions sometimes prove unreliable or slow.
  • Connectivity issues reported with card readers and WiFi stability.
  • Some users felt surprised by unannounced changes to pricing or features.
Pricing
$99/mo
Free trial
Money-back30 days
Best for
Growing service businesses valuing dedicated installation and training., Entrepreneurs seeking tight financial control via next-day payouts., Businesses focused on maximizing growth through automated loyalty marketing.
Quick verdict
Choose Square POS if you require robust, specialized POS modes for retail or food & beverage sales and prioritize software flexibility over minimizing transaction fees.
Choose SumUp if your business volume is substantial, making the slightly lower in-person transaction rate crucial, and you utilize a built-in customer loyalty program.

AboutSquare POS

Square Point of Sale is a central hub combining essential hardware and software. It enables businesses to streamline operations and accept almost any payment method. This system supports transactions, tracks inventory, and helps analyze sales data from one platform. Square is designed to scale easily, supporting businesses from a single location all the way up to specialized, complex operations. Setting up is easy, and you can be ready to sell in just a few minutes. ✅

AboutSumUp

SumUp provides comprehensive payment solutions including Card Readers and POS Systems. This integrated ecosystem is designed to help you run your entire business smoothly. It manages everything from processing orders to full customer acquisition. Over 4 million businesses worldwide have already chosen SumUp to be their partner 💡.

You can select products based on your specific needs, including powerful POS tools, Card Readers, and Invoicing capabilities. The platform serves a wide range of entrepreneurs, from coffee shops and fast casual restaurants to barber shops and clothing boutiques. Simply download the free SumUp App to access these business solutions quickly.

Highlights

Quick winners by category at a glance.
Ease of Use
Both Square POS and SumUp are consistently lauded for having intuitive and beginner-friendly interfaces. Starting a business is simple with either solution.
Tie
Feature Set
Square POS offers specialized software modes tailored for specific industries like Retail and F&B. Square POS also provides a clear path for high-volume custom rates.
Value for Money
Square POS offers core professional software at $0 per month. This unbeatable entry cost gives Square POS massive value for small and growing businesses.
Customer Support
Square POS offers live phone support and dispute management. SumUp reviews frequently cite slow and unhelpful support experiences.
Integration Options
While both systems integrate, Square POS offers a wide, detailed ecosystem of add-ons built on its popular platform.
Scalability
Square POS handles growth via custom industry modes and formal high-volume custom processing rates. The free starting software scales easily.

Feature Comparison

Compare key features side by side
Monthly Software Cost
Square POS:$0
SumUp:$99 - $289
SumUp
In-Person Transaction Fee
Square POS:2.6% + 15¢
SumUp:2.6% + 10¢
Tie
Online/Keyed Transaction Fee
Square POS:2.9% + 30¢ (Online); 3.5% + 15¢ (Keyed)
SumUp:3.5% + 15¢
SumUp
Software Free Tier Available
Square POS:
SumUp:
Square POS
Dedicated Industry Modes
Square POS:Yes (Retail, F&B, Services)
SumUp:Partially (Cloud-based/General POS)
Tie
Offline Payment Mode
Square POS:
SumUp:Data limited
Square POS
Next-Day Payouts
Square POS:Yes (Next business day/Instant with Checking)
SumUp:Yes (With SumUp account)
Tie
Custom Rate for High Volume ($250K+)
Square POS:
SumUp:
Square POS
Built-in Customer Loyalty/Marketing
Square POS:Yes (Add-on required)
SumUp:Yes (Connect Plus/Pro plans)
Tie
Dedicated Installation/Training
Square POS:No (DIY setup)
SumUp:Yes (Included with all paid plans)
SumUp
Free Invoicing
Square POS:
SumUp:
Tie
Staff Management
Square POS:Yes (Team Management)
SumUp:Yes (POS tools)
Tie
Contract Requirements
Square POS:None (No lock-in)
SumUp:Flexible (30-day money-back guarantee)
SumUp
Feature Comparison Summary
3
Square POS
6
Ties
4
SumUp

Features Overview

We highlight the main differences and pick a winner for each feature.

Pricing Model

Square POS software is completely free, while SumUp requires paying an upfront monthly subscription.

Square POS

The core Square POS software costs you $0 every month. You pay only the variable transaction fees as you sell items. This makes Square POS ideal for businesses just starting out or those with highly seasonal sales. SumUp requires a minimum monthly commitment starting at $99 for their Connect Lite POS plan. The highest tier, Connect Pro, costs $289 per month. SumUp is a significant upfront fixed cost compared to Square POS. If minimizing overhead is your goal, Square POS is unbeatable because the software subscription is free. SumUp offers better features, but you must subscribe to access them. Choose Square POS if you prefer a flexible, pay-as-you-go financial approach.

In-Person Transaction Fees

SumUp offers slightly cheaper in-person transaction fees than Square POS on every sale.

SumUp

Square POS charges a competitive 2.6% plus 15 cents for card-present transactions. This applies to tapped, dipped, or swiped payments, offering high accessibility. Square POS fees are standard across all major credit cards. SumUp charges a lower 2.6% plus 10 cents for the exact same in-person card transactions. This 5-cent difference can add up significantly if you process high volumes daily. If your business generates thousands of quick, low-value sales monthly, SumUp's lower per-transaction fee is valuable. However, SumUp requires the minimum $99 monthly fee, unlike Square POS's free software. High-volume users must calculate if the 5-cent savings outweigh SumUp's monthly subscription fee.

Offline Operation

Square POS provides robust offline payment functionality to prevent lost sales when Wi-Fi fails.

Square POS

Square POS includes a reliable built-in payments feature for when your internet is down. Transactions are securely stored, allowing sales to continue uninterrupted. The stored payments process automatically once the device reconnects to the network within 24 hours. SumUp’s supporting data does not explicitly confirm a dedicated offline payment mode is available. SumUp reviews mention connectivity issues, suggesting reliance on stable internet. Square POS provides a crucial safety net for mobile merchants or unreliable Wi-Fi environments. This feature minimizes customer frustration and maximizes uptime for Square POS users. If uninterrupted service reliability during events or travel is crucial, Square POS is the safer choice.

Marketing & Loyalty

SumUp integrates powerful, automated loyalty marketing tools directly into its paid plans.

SumUp

Square POS offers loyalty programs available as paid add-ons within its ecosystem. While effective, these loyalty tools require separate activation and cost on top of transaction fees. SumUp's Connect Plus and Pro plans ($199+) include integrated customer rewards and automated marketing tools. Connect Pro offers unlimited, AI-enhanced SMS and email promotions daily. SumUp clearly targets businesses focused on growth marketing and customer retention through built-in software features. Square POS users must build their marketing stack separately. Businesses prioritizing immediate, integrated customer engagement should find SumUp’s Connect Pro features useful.

Industry Specialization

Square POS offers dedicated, specialized operating modes for specific industries like Food & Beverage and Retail.

Square POS

Square POS allows operators to select specialized modes tailored to their business needs. Retail mode offers advanced inventory tracking across locations, for example. The F&B mode includes tools for table management and quick order entry. SumUp offers a robust cloud-based POS system, but it is more generalized for shops, barbers, and cafes. SumUp focuses more on payment acceptance and marketing functionality. Square POS’s specialized modes ensure you have relevant professional tools from day one. You can use the Square POS system to handle complex needs like modifiers or restaurant course management. Businesses with specific industry requirements (e.g., full-service restaurants) will likely find Square POS provides better tailored features.

Setup & Training

SumUp provides dedicated professional installation and training included in all paid POS subscriptions.

SumUp

Square POS is highly user-friendly and designed for fast, self-service setup. Most Square POS users can start selling in minutes without external help or training. However, it requires a DIY approach. SumUp includes dedicated installation and training with every POS Connect plan, starting at $99/month. This ensures your system is set up correctly from the jump. For complex or multi-terminal setups, SumUp’s included professional assistance is a valuable benefit. New business owners appreciate the hands-on help from SumUp staff. Choose SumUp if you want professional support to quickly and correctly onboard your team and system.

Payout Speed

Both systems offer fast next-day payouts, ensuring efficient management of your company's cash flow.

Tie

Square POS transfers funds free to an external bank account the next business day. Square POS offers instant transfers for free if you use a Square Checking account. This provides maximum speed and flexibility. SumUp provides next-day payouts when utilizing their associated SumUp merchant account and Business Account. This helps sole traders manage their working capital efficiently. Both Square POS and SumUp excel in providing rapid access to sales revenue. They both beat traditional banks which might hold funds much longer. It's a strong tie, as both Square POS and SumUp prioritize quick deposit times for merchants.

High Volume Commerce

Square POS explicitly offers custom, reduced processing rates for large volume businesses, which SumUp data doesn't mention.

Square POS

Square POS provides a formal path for businesses processing over $250,000 annually. These high-volume Square POS users can contact sales for custom, reduced processing rates. This strategy encourages large businesses to remain with Square POS. SumUp focuses on transparent fees and lower rates for the mass market but doesn't mention high-volume discounts. SumUp’s rates are fixed at 2.6% + 10¢. Square POS is set up to negotiate and capture growing enterprises with substantial sales volume. The competitive custom rates can overcome the slight fee difference versus SumUp. If your sales are skyrocketing past the $250K mark, Square POS offers a structured way to lower costs.

Our Verdict

Objective guidance based on features, pricing, and user fit.

This comparison boils down to fixed cost versus variable cost structure. Square POS is the ultimate choice for businesses prioritizing zero monthly overhead. The $0 monthly software fee is simply unbeatable for seasonal sellers or startups. SumUp requires a steep monthly subscription starting at $99 per month. Square POS shines through its robust ecosystem and specialized features. You get tailored modes perfect for your retail store or busy coffee shop. Plus, the built-in offline mode means Square POS keeps selling even when the internet fails. Square POS offers powerful scalability without ever charging a software subscription fee. SumUp's core superpower is its slightly lower per-transaction fee (2.6% + 10¢). If you run extremely high volume, that 5-cent difference could pay off handsomely. SumUp also includes powerful, integrated marketing and professional installation services in its paid plans. The key deciding factor is volume: can you justify SumUp's $99 minimum monthly fee? If not, Square POS provides superior value for money and better reliability. Choose Square POS for guaranteed free software and specialized industry tools. Pick SumUp if advanced loyalty marketing is mandatory and you need professional installation and training. Otherwise, Square POS offers a more reliable, feature-rich, and affordable starting point for almost everyone.

Frequently Asked Questions

Which is cheaper overall: Square POS or SumUp?

Square POS is cheaper for small businesses or those with low volume because the software is free. SumUp charges a monthly subscription starting at $99. SumUp only becomes cheaper if your transaction volume is massive enough to benefit from the 5-cent fee difference.

Does SumUp offer an offline payments mode like Square POS?

Square POS explicitly features a reliable offline payments mode for 24 hours. The provided SumUp data does not mention an equivalent dedicated feature. Square POS is better if internet reliability is a concern.

How do the transaction fees compare between Square POS and SumUp?

For in-person sales, SumUp charges 2.6% + 10¢, which is slightly lower than Square POS's 2.6% + 15¢. For online transactions, Square POS is typically more affordable. You must review your sales mix closely.

Which is better for high-volume sales: Square POS or SumUp?

Square POS is better structured for high volume; they offer custom, reduced processing rates for businesses over $250,000. SumUp has a fixed, low rate, which may not be as competitive for large enterprises.

Does SumUp include marketing tools in the subscription?

Yes, SumUp's Connect Plus and Pro plans ($199+) include built-in customer rewards and marketing automation. Square POS requires purchasing loyalty functions as a separate add-on.

Which system has better customer support reviews?

Square POS receives better customer support sentiment from users compared to SumUp. SumUp reviewers often report trouble obtaining timely and helpful support when issues arise.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.