Shopify POS vs Square POS

Shopify POS and Square POS are the top contenders for handling modern retail transactions. Shopify POS dominates if you already sell primarily online using Shopify's ecosystem. Square POS is the champion for affordability and zero fixed monthly software fees. Here’s how to choose which POS is right for your business operations.

Shopify POS
Shopify POS

Powerful omnichannel, constrained by support and cost.

Ciroapp review
3.4
#5 in Point of Sale

Shopify POS excels at unifying online and physical sales, offering features like automatic inventory sync and centralized management that modern retailers need. Overall, we must apply a significant discount to the rating due to the universally reported failures in customer support and the high recurring cost required to access advanced retail features via POS Pro.

Pros

  • Achieves true omnichannel synchronization across all sales channels.
  • Inventory levels are updated automatically with every transaction.
  • Manage all aspects of the business from a single back office.
  • Platform offers a robust app ecosystem for customization.

Cons

  • Customer support is consistently reported as non-existent or unhelpful.
  • Advanced retail features require POS Pro, adding $89/month per location.
  • Users report platform instability and occasional reliability issues.
  • Highly complex tiered pricing structure can become costly quickly.
Pricing
$5/mo
Free trial3 days
Money-back
Best for
Retailers who sell products more than 50% online through the Shopify platform, Businesses needing seamless BOPIS (Buy Online, Pick Up In Store) functionality, High-volume chains targeting the lowest possible percentage transaction fees
Square POS
Square POS

Affordable Software, Reliable Payments, Easy Setup.

Ciroapp review
4.4
#1 in Point of Sale

We recognize Square POS as an incredibly accessible platform that democratizes reliable payment acceptance for businesses of any size, offering a free core software solution. Overall, it delivers tremendous value for its $0 monthly fee, though users should carefully monitor the variable transaction processing rates.

Pros

  • No monthly subscription fee or complex contracts required.
  • Exceptional ease of use with a straightforward, beginner-friendly interface.
  • Fast and reliable daily payment deposits into your bank account.
  • Ability to accept all major payment methods, including contactless and invoicing.

Cons

  • Standard transaction processing rates may be higher than some competitors pay.
  • Customer support responsiveness can be inconsistent for complex billing or account issues.
  • Setup, especially bank verification, may take several business days to complete.
  • Less optimized for businesses that manage large or complicated inventory lists.
Pricing
$0/mo
Free trialYes
Money-back
Best for
Startups or small businesses highly focused on minimizing monthly overhead costs, Quick-service restaurants, mobile vendors, or appointment-based service providers, Businesses operating in locations with potentially unreliable internet connectivity
Quick verdict
Choose Shopify POS if your business relies heavily on e-commerce and you need unified, automated inventory sync across all online and physical channels
Choose Square POS if you want a simple, affordable system with zero monthly software costs and prioritize ease of use for quick daily transactions

AboutShopify POS

Shopify POS is a complete system blending powerful hardware and software designed for seamless in-person sales. It provides the tools necessary to processes transactions and accept payments anywhere. This POS system is flexible enough to support retailers of every size, from new stores to those running multiple locations. If you sell products both online and in person, this tool is specifically designed to unify those channels. Your entire business is managed from a single back office, helping you simplify daily tasks and save time. ✅

AboutSquare POS

Square Point of Sale is a central hub combining essential hardware and software. It enables businesses to streamline operations and accept almost any payment method. This system supports transactions, tracks inventory, and helps analyze sales data from one platform. Square is designed to scale easily, supporting businesses from a single location all the way up to specialized, complex operations. Setting up is easy, and you can be ready to sell in just a few minutes. ✅

Highlights

Quick winners by category at a glance.
Ease of Use
Square POS is beginner-friendly and renowned for its simple, intuitive interface and quick setup time. Staff onboarding is very fast. Shopify POS has a steeper learning curve.
Feature Set
Shopify POS excels in native omnichannel unity and depth. Square POS offers integrated zero-cost staff management and industry-specific modes for flexibility.
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Value for Money
Square POS delivers all essential POS functionality and team tools for $0 monthly. Shopify POS charges significant monthly fees across all plans, including add-ons.
Integration Options
Shopify POS benefits from a massive and robust third-party app ecosystem. This allows for superior customization and integration with niche software.
Scalability
Shopify POS’s foundation is built for complex, high-volume retail focused on e-commerce. Its tiered plans better support massive business growth globally.
Customer Support
Square POS users generally report satisfactory support and reliability. Shopify POS reviews show widespread user frustration with non-existent or unhelpful support.

Feature Comparison

Compare key features side by side
Monthly Software Fee (Base)
Shopify POS:$5 - $399+
Square POS:$0
Shopify POS
Advanced POS Features Fee
Shopify POS:Yes ($89/month/location for POS Pro)
Square POS:No (Custom add-ons available)
Shopify POS
Core Audience Focus
Shopify POS:Omnichannel Retailers (Online/Offline)
Square POS:Physical Sellers & Service Providers
Tie
True Omnichannel Sync
Shopify POS:Native & Seamless
Square POS:Integrated via Square Online
Tie
Offline Payment Mode
Shopify POS:Not explicitly stated
Square POS:Yes (Stored up to 24 hrs)
Square POS
Lowest Card Present Rate
Shopify POS:2.4% + 10¢ (on $399 plan)
Square POS:2.6% + 15¢ (standard plan)
Tie
Free Hardware Included
Shopify POS:
Square POS:
Square POS
Industry-Specific Modes (Retail/Food)
Shopify POS:No (Relies on Apps)
Square POS:Yes (Integrated modes)
Square POS
Integrated Staff Management/Clock-in
Shopify POS:Yes (Requires POS Pro Add-on)
Square POS:Yes (Free Team Management)
Tie
Unified Back Office
Shopify POS:
Square POS:
Tie
Dedicated App Ecosystem
Shopify POS:Robust (100+ specialized apps)
Square POS:Wide Range (Square Add-ons)
Tie
Annual Contract Required
Shopify POS:No (Monthly option available)
Square POS:
Shopify POS
Accepts All Major Cards
Shopify POS:
Square POS:
Tie
Multi-location Inventory Management
Shopify POS:Yes (Requires $89/month per location)
Square POS:
Tie
Reporting & Analytics
Shopify POS:
Square POS:
Tie
Feature Comparison Summary
3
Shopify POS
9
Ties
3
Square POS

Features Overview

We highlight the main differences and pick a winner for each feature.

Core Pricing Model

Square POS is free software; Shopify POS requires significant fixed monthly subscription fees.

Square POS

Shopify POS is a tiered system requiring a minimum $5 monthly subscription just to start selling. Advanced features like staff tracking require the $89 monthly POS Pro add-on per location. The complex tiered pricing structure can become costly quickly. Square POS software is fundamentally free with no monthly subscription costs or contracts. You only pay variable transaction fees when you complete a sale. Square is the immediate choice for new businesses focused on eliminating high fixed costs and managing immediate cash flow. Shopify POS requires a substantial monthly commitment for high sales volume operations. A small startup saves its entire monthly budget by choosing the cost structure of Square POS over Shopify POS.

Omnichannel Depth

Shopify POS offers superior and seamless native synchronization for combined storefronts and websites.

Shopify POS

Shopify POS is built to achieve true omnichannel selling with native support. Inventory and sales data sync instantly across your physical store, website, and social channels. This unification enables flexible options like buying online and picking up in-store (BOPIS). Square POS uses the Square Dashboard to manage integrated online and in-person transactions and data. It connects sales but requires using Square Online or other specific integrations for full sync. Shopify POS makes combining online and physical sales foundational to the platform’s operation. Square functions more as a flexible hub for pure physical and mobile selling events. Retailers focused on high e-commerce volume will find the native connectivity of Shopify POS more efficient and robust for growth.

Staff Management

Square POS offers core staff controls for free; Shopify POS locks team features behind a mandatory paid add-on.

Square POS

Shopify POS only unlocks crucial features like staff clock-ins and specific security permissions through the POS Pro add-on. This costs an extra $89 per month for every physical store location. Square POS uses free Team Management software with staff passcodes and customizable access controls. This dramatically lowers the operational expense of managing multiple employees. Square gives small businesses professional employee management tools immediately at zero monthly cost for the software. Shopify POS requires an immediate, high monthly fee per location. Companies with tight budgets looking to securely manage a small team should strongly prefer the accessibility of Square POS.

Internet Reliability

Square POS includes a safety net with offline payment processing, a feature Shopify POS doesn't guarantee.

Square POS

The core Shopify POS service relies on the platform’s promised 99.9% uptime for continuous selling. Documentation does not explicitly confirm a dependable offline payment strategy. Square POS has a crucial built-in offline payments feature for seamless selling during outages. Transactions are securely stored, processing automatically once the connection returns. Running solely on the Shopify platform means a total internet failure can halt your sales processes entirely. Square allows you to keep the cash flow moving without interruption or risks. If you operate pop-ups or are located in an area with unreliable internet, the offline mode of Square POS is a major operational advantage.

Processing Transaction Rates

Square POS offers transparent flat rates; Shopify POS offers lower rates only if you pay for the most expensive plans.

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Shopify POS rates span from a high 5% down to a competitive low of 2.4% + 10¢ per transaction. You must subscribe to the $399 per month Advanced plan for the best rate. Square POS maintains a standard card-present rate of 2.6% + 15¢, regardless of which software plan you use. High-volume sellers can also negotiate custom rates. Square’s rate is acceptable and easy to predict for most small and mid-sized businesses. Shopify POS requires a high fixed cost to achieve marginal rate savings. If you process high volume (over $100k monthly), the reduced percentage rate of Shopify POS Advanced may outweigh the high monthly fee.

Flexibility & Specialization

Square POS offers customized modes for specific industries; Shopify POS uses third-party apps for similar functions.

Square POS

Shopify POS provides a generic foundation optimized for product retail, relying heavily on its app ecosystem. Restaurants or service firms must find and install external solutions. Square POS allows you to select operating modes, like Retail or Food & Beverage, immediately accessing specialized tools. This includes table management and quick-order entry. Square provides integrated vertical solutions out of the box that fit various business models precisely. Shopify POS requires external tools to match this specialization. Restaurants and cafes will find built-in Square POS specialized features much faster and more user-friendly than integrating multiple Shopify POS apps.

Our Verdict

Objective guidance based on features, pricing, and user fit.

Choosing between Shopify POS and Square POS hinges directly on your business model. Square POS is the best choice for new businesses prioritizing low monthly costs. Shopify POS delivers unparalleled, native omnichannel synchronization across all channels. If your website sales are significant, Shopify POS offers true unified inventory and centralized data management. Be warned, accessing advanced retail controls requires paying the steep $89/month POS Pro fee per location. Square POS wins big on affordability and pure simplicity for physical transactions. The core software is completely free, making it ideal for startups and budget-conscious retailers. Square POS also provides crucial staff clocking and management features without any recurring monthly fees for the software. The critical difference is fixed high costs versus flexible variable costs. Can you afford the high monthly fee required to unlock the essential retail features in Shopify POS? If you are not a heavy Shopify e-commerce seller, the answer is likely no. If physical sales are your priority, choose Square POS for its $0 base fee and reliability, especially with its offline backup. Select Shopify POS only if your primary need is deep, unified inventory control linking directly to a high-volume Shopify e-commerce business.

Frequently Asked Questions

Which is better for small businesses: Shopify POS or Square POS?

Square POS is generally better for small businesses and startups. Its core software is free, and it offers great ease of use for quick setup. Shopify POS can be very expensive, requiring a premium to unlock necessary features.

Does Shopify POS include a necessary offline selling mode like Square POS?

Square POS includes a robust offline payment mode that stores transactions for up to 24 hours. Shopify POS documentation focuses on platform reliability but does not explicitly guarantee a similar offline selling workflow.

How does the pricing model of Shopify POS compare to Square POS?

Square POS is priced on usage, charging only transaction fees with no monthly software fee. Shopify POS uses an expensive tiered subscription model, requiring monthly payments even for basic functionality.

Which POS system offers better tools for staff management?

Square POS is superior for staff management due to its cost structure. It includes team passcodes and permissions for free. Shopify POS requires the paid $89/month POS Pro add-on per location for these same features.

Can I use Square POS if I also sell products online?

Yes, Square POS integrates smoothly with Square Online for web sales through its centralized dashboard. However, Shopify POS offers a more seamless and native one-click integration for omnichannel inventory sync.

Which system has better customer support, according to user reviews?

Square POS receives significantly better user reviews regarding customer support and reliability. Many users report that support for Shopify POS is difficult to access or entirely unhelpful.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.