Shiftie and Timely both solve scheduling headaches, but they're built for different worlds. Shiftie is a simple, per-employee rota tool for UK hospitality teams. Timely is an AI-powered time tracker for global teams chasing accurate billing. Here's which one fits your workflow.
Best for: UK-based hospitality, retail, and leisure businesses, Managers with teams of 5-50 employees who need simple shift scheduling
Best for: Professional services firms and agencies that bill by the hour, Teams needing automatic time tracking for accurate project billing
Simple, effective staff scheduling.
We found Shiftie to be a straightforward and focused platform for employee scheduling and time tracking. It clearly solves core administrative headaches for teams in sectors like hospitality. Overall, it's a solid, no-fuss tool that delivers on its promise to simplify workforce management.
Advanced Automation Met by Operational Growing Pains
Timely offers powerful, privacy-focused automatic time tracking that ensures high data accuracy for billing and project management. However, based on widespread user complaints, operational reliability and consistent support are ongoing concerns for many users. Overall, we recommend Timely for firms prioritizing advanced automation and design, provided they can tolerate potentially inconsistent customer service response times and isolated platform glitches.
Shiftie is a modern, all-in-one platform for scheduling employees and managing time & attendance. It’s built for managers and teams in sectors like hospitality, leisure, and retail who want to ditch outdated systems. Think of it as your digital rota, timesheet generator, and team hub combined. 👥
Timely is an automatic time tracking solution designed for businesses seeking to maximize their margins and drive profitability. It uses AI to capture work activity seamlessly in the background.
This approach eliminates manual input, ensuring you receive accurate, real-time data without interrupting current workflows. It is trusted by over 5,000 businesses and helps managers gain a complete, real-time view of resource allocation and project progress easily.
💡 Notably, Timely takes user privacy seriously; it operates with a strict anti-surveillance policy. Your tracked memories remain yours, and no manager can see them until you explicitly share them.
We highlight the main differences and pick a winner for each feature.
Shiftie is a digital rota for managing team shifts. Timely is an AI time tracker for accurate billing.
Shiftie combines scheduling, time tracking, and team management into one simple hub. It's designed for managers in sectors like hospitality who need to create rotas and approve timesheets quickly. Think of it as your digital staff planner. Timely focuses on capturing time automatically in the background. It uses AI to track activity across apps and websites, then drafts timesheets for you. This makes it ideal for teams that bill by the hour and need precise data. The key difference is the starting point. Shiftie starts with the schedule, then tracks time. Timely starts with the time, then informs the project. For a café needing to schedule baristas, Shiftie is the natural fit. For a consultancy tracking billable hours, Timely is the better choice. If your main pain is creating weekly rotas and managing absences, Shiftie is your tool. If you're losing money because time entries are guesswork, Timely solves that problem.
Shiftie tracks time via phone clock-ins. Timely tracks time automatically with AI.
Shiftie lets employees clock in and out on their phones or a portal. It can use GPS to verify they're on-site. The system then automatically creates digital timesheets you can approve for payroll. It's simple and works well for shift-based teams. Timely's Memory Tracker works in the background, capturing activity across over 100 apps. The AI then drafts timesheets based on your actual work. This eliminates manual entry and provides 100% accurate data for billing. The trade-off is automation vs. control. Shiftie gives you direct control over clock-in times, which is great for compliance. Timely removes the need to even think about logging hours, but some users find it less transparent. For a restaurant where staff have fixed shifts, Shiftie's clock-in system is perfect. For a team of consultants juggling multiple client projects, Timely's automatic tracking saves hours of admin each week.
Shiftie excels at shift planning with drag-and-drop. Timely doesn't offer shift scheduling.
Shiftie's core strength is its intuitive scheduling calendar. You can build rotas using templates or let staff volunteer for open shifts. Features like conflict detection and shift swapping help you manage last-minute changes without the usual stress. Timely is not designed for shift scheduling. Its focus is entirely on tracking time against projects and tasks. If you need to plan who works when, Timely won't help with that part of the job. This is a clear winner for Shiftie. If scheduling is a major part of your workflow, Shiftie is the only option here. Timely simply doesn't compete in this area. A retail store manager needing to schedule 20 employees across three shifts will find Shiftie indispensable. A marketing agency planning project timelines won't need shift scheduling features at all.
Shiftie provides real-time labor cost insights. Timely offers deep project and profitability reports.
Shiftie shows you live labor costs and hours worked as you build the schedule. You can filter by role or department to spot issues like being overstaffed. This helps you make budget-friendly staffing decisions quickly. Timely provides comprehensive, customizable reports on project health and team utilization. Managers get centralized dashboards for a real-time view of resource allocation. This data is crucial for accurate billing and optimizing profitability. The difference is in the focus. Shiftie's reports are about daily staffing and costs. Timely's reports are about project profitability and long-term efficiency. Both are valuable, but for very different business needs. If your main goal is to control daily labor costs, Shiftie's real-time insights are more useful. If you need to analyze project profitability and client billing, Timely's detailed reporting is essential.
Shiftie has limited integrations. Timely connects with 100+ apps and project tools.
Shiftie's integration details are not fully listed. The data mentions a testimonial referencing DigiTickets, but there's no comprehensive list. For most UK businesses, it may work as a standalone tool without needing many external connections. Timely integrates with over 100 apps and websites. Premium plans offer two-way sync with popular tools like Jira, Asana, monday.com, and QuickBooks Online. This makes it a strong fit for teams already using a project management stack. The gap here is significant. Timely is built to fit into a broader ecosystem of work tools. Shiftie appears to be a more self-contained solution focused on its core features. If your workflow relies on multiple connected tools, Timely is the clear winner. For a small café that just needs a rota and timesheets, Shiftie's lack of integrations isn't a problem. For a software development team using Jira, Timely's sync capabilities are a major advantage.
Shiftie offers 7-day support with consistent hours. Timely's support is mixed—some love it, others complain.
Shiftie provides unlimited support from 08:00 to 20:00 UK time, seven days a week. User testimonials praise the team as friendly and responsive. This reliable, accessible support is part of the service. Timely's support experience varies greatly. Some users report quick, helpful agents. Others complain about slow responses, lack of phone support, and unresolved bugs. Support quality seems to depend on your subscription plan. The consistency is the key difference. Shiftie offers a predictable, reliable support window. Timely's support can be a gamble. This makes Shiftie a safer choice for businesses that value guaranteed help. If you're a small business owner who needs to know you can get help on a Sunday, Shiftie's consistent hours are reassuring. If you're a larger team that can handle more variability, Timely's support might be acceptable.
Both tools are praised for being easy to set up and manage.
Shiftie is designed to be simple and intuitive. Users mention it's easy to manage and set up. The interface is straightforward, focusing on core tasks without unnecessary complexity. It's built to replace spreadsheets with minimal learning curve. Timely is also generally reported as easy to manage. The automatic tracking removes the need for manual data entry, which simplifies the process. However, some users report bugs that can be frustrating, like the 'today' button not working correctly. The difference is in the type of simplicity. Shiftie's simplicity comes from its focused feature set. Timely's simplicity comes from automation, but it can be undermined by occasional glitches. Both aim to be user-friendly, but in different ways. For a manager who wants to set it up and forget it, both are good options. For someone who values stability over automation, Shiftie's cleaner interface might be more reliable day-to-day.
Shiftie has a simple per-employee price. Timely has tiered per-user pricing with more options.
Shiftie pricing starts at £2.75 per employee per month. It's one comprehensive plan with all features included. There are no separate tiers, which keeps costs predictable and simple. Timely offers four plans from $9 to $28 per user per month. The price scales with features and user limits. You can save up to 22% with annual billing. This gives more flexibility but requires choosing the right tier. The value proposition is different. Shiftie offers a flat, inclusive rate for UK businesses. Timely's tiered model allows you to pay only for what you need, but it can become expensive at scale. For a small team, Timely's Starter plan is affordable, but for a large team, costs add up. If you're a 10-person café, Shiftie's £27.50/month is straightforward. If you're a 20-person agency needing project integrations, Timely's Premium plan at $320/month might be worth the investment for accurate billing.
Shiftie pricing: Shiftie keeps things simple with a monthly plan starting at £2.75 per employee. You'll get full access to all scheduling and HR features with no upfront card details required for your trial period.
To help your team hit the ground running, we offer a generous 28-day free trial along with seven-day UK-based support to answer any questions you might have. It's built to be flexible, so you're only billed for the active users on your account each month.
Plus, you can cancel at any time directly through your billing settings if your needs change. This approach ensures your costs scale naturally as your team grows or shrinks, keeping your budget predictable and your admin time low.

Timely costs between $9 and $28 per user, per month, with three defined subscription plans: Starter at $9 annually, Premium at $16 annually, and Unlimited at $22 annually (plus a custom Enterprise option).
Here’s a clear breakdown of the flexibility offered in each plan, allowing you to choose the perfect fit for your organization.
Price: $9 USD/mo per user (billed yearly) or $11 USD/mo per user (billed monthly) Best For: Teams aiming for fast timesheet completion and increased billable hours. Other Features:

We couldn't access any external user reviews for Shiftie on Trustpilot or Capterra during our research. The Capterra page returned a security error, and Trustpilot had no available data. Without this external feedback, our assessment is based solely on the product's features and the company's own presentation. We encourage you to try the free trial to experience the software firsthand and gather your own user feedback.
We switched from spreadsheets and the difference is night and day. Shiftie has saved our management team at least a few hours every week on scheduling alone.
Timely reviews present a stark contrast regarding user experience. Users frequently praise the software for its general ease of use and straightforward setup, often finding it intuitive for managing client appointments across salons of varying sizes.
However, customer support is arguably the most divisive topic. While several reviewers highlight individual support agents as quick and incredibly helpful 🤗, others complain about chronic issues, including a lack of 24-hour phone support and agents dismissing small bug reports as low priority.
I’ve been using Timely over three years and always felt well supported by their team. It's easy to manage and set up the system. When I need assistance, I always receive a helpful answer quickly!
For most UK-based teams needing simple staff scheduling and time tracking, Shiftie is the better choice. It's straightforward, affordable, and does exactly what it promises without overcomplicating things. However, if your business relies on accurate, automated time tracking for client billing and project management, Timely is the more powerful tool. Shiftie's superpower is its simplicity. It combines shift scheduling, time tracking, and team management into one easy-to-use platform. You can create rotas in minutes, track labor costs in real-time, and manage absences—all from your phone. It's perfect for hospitality and retail teams that want to ditch spreadsheets. Timely's superpower is its AI-powered automation. It captures work activity in the background and drafts accurate timesheets for you. This eliminates manual entry and ensures 100% accurate data for billing. It's ideal for consultancies and agencies that bill by the hour and need to maximize profitability. The deciding factor comes down to your core need. If your biggest challenge is creating weekly schedules and managing a team of shift workers, Shiftie is the clear winner. If you're losing money because time entries are guesswork and you need precise billing data, Timely is worth the investment. Final verdict: Choose Shiftie if you're a UK-based team that needs simple, reliable scheduling and time tracking. Choose Timely if you're a global team that needs advanced time tracking for accurate billing and project management. Both are good tools, but for different problems.
Shiftie is better for small UK teams. It's designed for hospitality and retail with simple, per-employee pricing starting at £2.75/month. Timely is better for teams needing automatic time tracking for billing.
No, Shiftie does not have AI-powered automatic time tracking. Employees clock in and out manually on their phones. Timely's Memory Tracker works automatically in the background to capture all activity.
Timely is worth it if you bill clients by the hour and need 100% accurate time data. Its AI automation can save hours of admin work each week. Shiftie is cheaper and simpler for basic scheduling needs.
No, Shiftie is not a project management tool. It focuses on staff scheduling, time tracking, and team management. Timely offers better project health monitoring and integrations with tools like Jira and Asana.
Shiftie has more consistent support, available 7 days a week from 08:00-20:00 UK time. Timely's support is mixed, with some users praising it and others complaining about slow responses and unresolved bugs.
Yes, both offer free trials. Shiftie gives you 28 days with no credit card required. Timely offers a 14-day trial with access to all features. This lets you test each tool before committing.
Both tools have their strengths. Choose based on your specific needs.