McAfee VPN vs Surfshark

McAfee VPN and Surfshark both offer secure connections, but they target different user priorities. McAfee VPN is very cheap upfront for basic, simple protection. Surfshark is a feature powerhouse, providing coverage for unlimited devices and superior customer support. The critical difference is reliability; read user reviews before choosing McAfee VPN.

McAfee VPN
McAfee VPN

Necessary Features, Dangerous Billing Practices

Ciroapp review
1.2
#16 in VPN

We found that McAfee VPN offers necessary features like strong encryption and convenient automatic protection for unsecure public networks, fulfilling core security needs. However, this promising feature set is severely undermined by aggressive billing practices and overwhelming negative feedback concerning system performance and customer support infrastructure. Overall, we advise extreme caution due to the high reported risk of subscription issues and intrusive software design.

Pros

  • Includes robust bank-grade encryption to protect sensitive data.
  • Automatic protection activates instantly on unsecure public networks.
  • Supports major operating systems including Windows, Mac, Android, and iOS.
  • Available as an affordable standalone annual subscription ($29.99/year).

Cons

  • Widespread reports of intrusive pop-ups and resource consumption that slow down computers.
  • Major complaints concerning unauthorized and aggressive auto-renewal charges.
  • Customer support is widely reported as non-existent or unhelpful.
  • Significant difficulty securing authorized refunds or canceling subscriptions.
Pricing
$29.99/mo
Free trial
Money-back
Best for
Users needing basic, automatic protection only for brief usage on public Wi-Fi., Individuals seeking the absolute lowest introductory price for simple VPN functionality., Users who only shop or bank online occasionally and need bank-grade transaction protection.
Surfshark
Surfshark

Robust Security Suite for Unlimited Devices

Ciroapp review
4.7
#2 in VPN

We find Surfshark offers extensive value, combining a high-speed VPN with crucial identity protection tools like Incogni and Antivirus coverage for all your gadgets. External feedback confirms users appreciate the seamless multi-device coverage and consistently highlight the exceptional speed and patience of the customer support team. Overall, Surfshark stands out as a leading choice for users prioritizing extensive coverage and robust security features backed by excellent human assistance.

Pros

  • Protects an unlimited number of simultaneous devices.
  • Customer support is exceptionally fast, professional, and helpful.
  • Comprehensive cybersecurity bundles (Surfshark One) available.
  • Easy to install and simple user experience across multiple platforms.

Cons

  • Users occasionally report VPN connection dropouts.
  • Some third-party applications may conflict, requiring exclusion lists.
  • Setup can be complex with non-standard logins (e.g., Amazon ID) or specific devices (e.g., Fire Stick).
Pricing
Not explicitly stated
Free trial
Money-back30 days
Best for
Large families or households that need to secure an unlimited number of devices., Privacy advocates requiring audited No-Logs policies and advanced features like IP Rotator., Users who prioritize guaranteed, fast customer support and seamless billing/cancellation processes.
Quick verdict
Choose McAfee VPN if you only need basic, automatic protection for online banking and shopping at the lowest possible introductory price point
Choose Surfshark if you need to protect every connected device in a large family or household and want advanced identity and Antivirus features

AboutMcAfee VPN

The McAfee Secure VPN provides strong protection whether you are using Windows, macOS, Android, iOS, or ChromeOS. This tool is a smart virtual private network designed for anyone who prioritizes their digital security. You can browse securely and confidently, no matter your current location. The VPN keeps your personal data hidden from prying eyes and unwelcome advertisers. It works seamlessly across your supported devices, giving you important peace of mind. 💡

AboutSurfshark

Surfshark offers a complete toolkit for defending your digital life. The core service is a robust VPN that secures your connection and works tirelessly wherever you go. This intuitive design means you will master it quickly. 💡

Beyond the VPN, Surfshark shields your entire device with Antivirus. This real-time defense works in the backstage, scanning files before you open them to keep malicious threats out. It even includes webcam protection. Finally, identity tools like Incogni and Alternative ID help guard your personal information. Incogni removes your data from the lists of data brokers. Alternative ID gives you a virtual phone number and email address to use for online registrations instead of your private details. It’s an easy-to-use app you can download on all your devices.

Highlights

Quick winners by category at a glance.
Ease of Use
Surfshark wins by offering protection on unlimited devices without needing to manage multiple logins. McAfee VPN can be intrusive.
Feature Set
Surfshark includes Antivirus, Nexus technology, and data breach monitoring. McAfee VPN offers strictly basic connection security features.
Value for Money
Surfshark's unlimited device coverage and comprehensive security bundles provide dramatically higher long-term user value.
Customer Support
Surfshark's 24/7 Live Chat is consistently fast and helpful. McAfee VPN support is widely reported as unreachable and unhelpful.
Privacy & Trust
Surfshark is externally audited and uses RAM-only servers, committing to a clear no-logs policy.
Lowest Entry Price
McAfee VPN advertises a much cheaper stand-alone annual introductory subscription at $34.99.

Feature Comparison

Compare key features side by side
Simultaneous Connections
McAfee VPN:Not specified (Implied limited)
Surfshark:Unlimited devices
Surfshark
Lowest Annual Price (Introductory)
McAfee VPN:$34.99/year
Surfshark:Not explicitly stated (Likely higher)
McAfee VPN
Strict No-Logs Policy
McAfee VPN:Not stated / Unknown
Surfshark:Yes (Audited by Deloitte)
Surfshark
Server Type Used
McAfee VPN:Standard
Surfshark:RAM-only (Enhanced privacy)
Tie
Number of Countries
McAfee VPN:Not stated
Surfshark:100+
Surfshark
Number of Servers
McAfee VPN:Not stated
Surfshark:3200+
Surfshark
Antivirus/Malware Included
McAfee VPN:No (Requires suite)
Surfshark:Yes (In Surfshark One bundle)
Surfshark
24/7 Live Customer Support
McAfee VPN:Reported as unresponsive/difficult to contact
Surfshark:Yes (Fast, professional Live Chat)
Tie
Nexus Technology (MultiHop/Rotator)
McAfee VPN:No
Surfshark:Yes
Surfshark
Automated IP Change (Rotator)
McAfee VPN:No
Surfshark:Yes (Every 10 minutes)
Surfshark
Data Broker Removal (Incogni)
McAfee VPN:No
Surfshark:Yes
Surfshark
Data Breach Monitoring (Alert)
McAfee VPN:No
Surfshark:Yes
Surfshark
Proxy Email/Phone (Alternative ID)
McAfee VPN:No
Surfshark:Yes
Surfshark
Automatic Protection on Public Wi-Fi
McAfee VPN:Yes
Surfshark:Yes
Tie
Software Resource Consumption
McAfee VPN:High (Reported to slow systems)
Surfshark:Low / High Speed Focus
Tie
Money-Back Guarantee
McAfee VPN:Not explicitly stated
Surfshark:30-day guarantee
Surfshark
Feature Comparison Summary
1
McAfee VPN
4
Ties
11
Surfshark

Features Overview

We highlight the main differences and pick a winner for each feature.

Device Limits

Surfshark covers unlimited devices, offering massive family value. McAfee VPN only focuses on individual protection.

Surfshark

McAfee VPN supports major operating systems like macOS and Android. The standalone plan device limits are not officially specified. It's geared toward securing one user's primary gadgets. Surfshark offers unlimited simultaneous connections with every subscription. This allows you to protect your entire household on one single account. This feature provides huge cost savings for families. The key difference is scalability; Surfshark easily covers every phone, tablet, and laptop you own. McAfee VPN is fundamentally designed for individual use cases. This unlimited coverage makes Surfshark much better value for money for large households or gadget enthusiasts.

Customer Support

Surfshark's support is praised as fast and professional. McAfee VPN support is widely reported as unreachable and unhelpful.

Surfshark

McAfee VPN generates catastrophic user reviews about difficult billing and non-existent support agents. Users struggle immensely to achieve simple tasks like canceling or refunding. Surfshark receives stellar feedback for its 24/7 support via live chat and email. Customers frequently name agents who are quick, patient, and effective at resolving issues. This is a critical distinction based on overall company trust and reliability. Buying Surfshark means you get real people ready to help you quickly. Choosing McAfee VPN means potentially getting stuck in frustrating billing loops with no customer service assistance available.

Advanced Features

Surfshark offers next-gen Nexus technology. McAfee VPN provides only basic, necessary connection security.

Surfshark

McAfee VPN offers reliable bank-grade encryption and basic automatic connection security. It’s a simple, reliable tool for protecting online transactions. Surfshark provides advanced tools like Dynamic MultiHop and IP Rotator (changes IP every 10 minutes). Nexus technology gives users total control over their anonymous connection pathways. Surfshark goes far beyond the fundamentals required of a simple VPN service. McAfee VPN keeps things basic and approachable for non-technical users. The advanced features in Surfshark are ideal for journalists or highly security-conscious users who need superior anonymity features.

Identity Protection

Surfshark bundles data removal and Antivirus capabilities. McAfee VPN does not include dedicated identity tools.

Surfshark

The standalone McAfee VPN only secures your network connection privacy. It does not include Antivirus or features to detect email data breaches. Surfshark One includes essential tools like Incogni, which contacts data brokers to remove your personal data. It also has Antivirus protection and webcam defense. Surfshark provides comprehensive digital defense for your presence and your device. McAfee VPN only secures the pipe you use to connect to the internet. Users looking for an all-in-one security toolkit for device performance and identity should strongly favor Surfshark One.

Privacy Commitment

Surfshark has an audited No-Logs policy and uses RAM-only servers. McAfee VPN makes no such explicit guarantees.

Surfshark

McAfee VPN asserts that it provides anonymity and strong security for browsing. They do not explicitly state a strict No-Logs policy or provide audit details. Surfshark guarantees a strict No-Logs policy, which Deloitte has successfully audited. They also use 3200+ secure, privacy-focused RAM-only servers. RAM-only servers increase data privacy since no data can be persistently stored long-term. Surfshark provides verifiable proof of strong privacy commitment. If absolute trust and transparent privacy standards are your priority, Surfshark is the superior choice for users demanding proof.

Our Verdict

Objective guidance based on features, pricing, and user fit.

The core choice between McAfee VPN and Surfshark pits low upfront cost against high reliability and robust features. Surfshark is the proven overall winner for delivering comprehensive security and exceptional service. While McAfee VPN has a tempting introductory price, Surfshark provides a significantly better user experience. McAfee VPN's superpower is its simple, automatic activation using strong bank-grade encryption. For only $34.99 annually, McAfee VPN offers basic protection that works hands-free on unsecured networks. It's a quick fix for sporadic online shoppers needing light-duty privacy. Surfshark excels by covering unlimited gadgets with integrated, powerful security bundles. You get Nexus connection tech, Antivirus, and identity tools like Incogni built right in. Crucially, Surfshark also provides lightning-fast 24/7 support and verified No-Logs privacy credentials. The deciding factor is customer experience and trust. Surfshark receives outstanding reviews and ensures easy billing and refunds. McAfee VPN receives disastrous ratings due to pervasive auto-renewal charges and unreachable customer support, making the low price a risky gamble. If you need comprehensive coverage for every connected gadget, choose Surfshark for its unlimited device count and stellar trust factor. Only choose McAfee VPN if the absolute lowest introductory price is necessary, and you are willing to overlook pervasive billing complaints.

Frequently Asked Questions

Which is better for securing unlimited devices: McAfee VPN or Surfshark?

Surfshark is better because every single subscription covers unlimited simultaneous devices. McAfee VPN does not specify unlimited connections in the standalone plan. Surfshark is perfect for securing large families and households easily.

Does McAfee VPN include Antivirus like Surfshark One?

No, the standalone McAfee VPN only provides connection security. Surfshark One is a bundle that includes real-time Antivirus protection. McAfee VPN users must purchase a larger, more expensive McAfee suite for Antivirus integration.

How reliable is the customer support for McAfee VPN versus Surfshark?

Surfshark customer support is consistently rated as professional, fast, and helpful via 24/7 live chat. McAfee VPN users report support is nearly impossible to contact. Surfshark wins this comparison overwhelmingly.

Is Surfshark's Incogni data removal feature available with McAfee VPN?

No, the identity protection tool Incogni is unique to the Surfshark One security bundle. Incogni automatically contacts data brokers to remove your personal information. McAfee VPN does not offer this personalized data removal service.

Why are McAfee VPN's user reviews so much lower than Surfshark's?

McAfee VPN suffers from catastrophic user reviews primarily due to predatory automatic renewal policies. Users complain about charges they cannot cancel and nonexistent support. Surfshark maintains excellent reviews across the board.

Which VPN is designed for faster connection speeds?

Surfshark is designed for high speed and uses modern protocols like WireGuard®. McAfee VPN is often reported by users to slow down their computer systems and consume excessive resources. Surfshark prioritizes performance.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.