CyberGhost vs TunnelBear
This comparison pits the VPN powerhouse CyberGhost against the simplified security of TunnelBear. CyberGhost focuses on blazing fast connections and a massive global server network. TunnelBear prioritizes extreme simplicity and unique annual external security audits. Your choice depends on whether you prioritize performance or verified simplicity and unlimited devices.
Strong Security and Excellent Value.
We found CyberGhost delivers high speeds and robust security, backed by an independent Deloitte No-Logs audit and excellent long-term pricing. The application is highly user-friendly across most major platforms and covers a generous seven devices simultaneously. Overall, the service is a strong choice for users prioritizing speed and privacy across multiple devices, though Linux users may face integration difficulties.
Pros
- Audited No-Logs policy verified by Deloitte adds major credibility.
- Blazing fast speeds supported by next-gen 10 Gbps servers.
- User-friendly interface and easy cross-platform installation.
- Extensive network of servers in 100 countries worldwide.
Cons
- Sub-optimal or obsolete support for certain Linux distributions (both CLI and GUI).
- Lack of clear details regarding auto-renewal and foreign currency pricing (e.g., USD vs. CAD) in subscription ads.
- The Windows application currently lacks a Split Tunneling feature.
Strong Security Meets Stability Concerns.
We appreciate TunnelBear's commitment to verified privacy through annual security audits and a transparent no-logging policy. However, recent users consistently report severe stability flaws and unresponsive customer service, suggesting real execution issues within the core product experience. Overall, the foundational security is rigorously verified, but we cannot overlook the reported volatility in connection reliability and the difficulties reaching support.
Pros
- Unique commitment to annual, independent security audits.
- Strict no-logging policy guarantees user privacy.
- Extremely easy-to-use interface and fast, adorable setup.
- Generous Free plan provides 2GB of data and country selection.
Cons
- Frequent, recent reports of connectivity issues and constant disconnections.
- Software can be buggy (shows connected when service is dropped).
- Customer support is frequently non-existent or unresponsive to issues.
- Reports of misleading advertising for city-level link features.
AboutCyberGhost
A VPN, or Virtual Private Network, creates a secure tunnel for your data. CyberGhost VPN encrypts your traffic immediately after you connect to a server.
It masks your IP address so your real location stays hidden. This technology protects your digital identity everywhere you go.
It is an essential tool for avoiding snooping, tracking, and unwanted censorship online. Use it to keep sensitive information like passwords and financial transactions safe from cybercriminals, especially on public Wi-Fi.
AboutTunnelBear
TunnelBear is a strong service designed to make your internet connection secure across any network you access. It accomplishes this by encrypting all your data. This essential protection ensures your passwords and activity stay securely hidden, especially when you are connected to insecure public hotspots. Millions of people already trust TunnelBear for dependable security and privacy. 💡
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Speed and Reliability
CyberGhost uses 10 Gbps servers for speed; TunnelBear has noted stability issues.
CyberGhost focuses heavily on speed, using next-gen 10 Gbps servers everywhere possible. This ensures smooth 4K streaming and low-latency online gaming with unlimited bandwidth. TunnelBear offers 'premium' servers, but user reviews report frequent disconnections and software bugs. CyberGhost delivers far more reliable, high-speed performance for demanding activities like streaming. TunnelBear's reported stability flaws make it harder to trust for continuous, critical connections.
Global Server Reach
CyberGhost covers 100 countries; TunnelBear has a much smaller network.
CyberGhost provides maximum global coverage, featuring an impressive network spanning 100 countries. This is ideal for seamlessly accessing diverse geo-restricted content worldwide. TunnelBear selects specific locations but operates a significantly smaller, undisclosed server network. If global location variety is mandatory for unblocking content, CyberGhost is the superior option. The vast network ensures you almost always find a fast, nearby server source.
Audited Security
CyberGhost verified No-Logs once; TunnelBear performs unique annual full security audits.
CyberGhost’s No Logs policy received a credible audit by Deloitte, confirming no usage data is stored. TunnelBear holds the unique distinction of performing annual, independent security audits of its entire infrastructure. This consistent external verification boosts user confidence in TunnelBear immensely. CyberGhost proves compliance once, but TunnelBear proves continuous technical integrity yearly. This makes TunnelBear the leader for verifiable, ongoing security proof.
Device Coverage
TunnelBear offers unlimited devices; CyberGhost limits protection to 7 simultaneous connections.
A single CyberGhost subscription allows you to secure up to 7 devices connecting at the same time. This limit is generous but may not cover large families or multi-gadget users entirely. TunnelBear's paid plans, however, support unlimited simultaneous device connections under a single account. If you need to secure every phone, tablet, and computer without counting, TunnelBear is the clear winner here. CyberGhost works well, but TunnelBear removes the counting hassle.
Free Access
TunnelBear has a permanent Free plan; CyberGhost offers trials and a 45-day guarantee.
TunnelBear offers an excellent Free plan that includes 2GB of secured browsing data every month. This is perfect for testing the service or for basic, occasional security needs. CyberGhost relies on device-specific free trials, lasting up to 7 days on some platforms. CyberGhost offers a generous 45-day money-back guarantee on all its longer commitment plans. If free access is essential before paying, choose TunnelBear for the monthly 2GB allowance.
Customer Support
CyberGhost provides reliable 24/7 live support; TunnelBear support is frequently non-existent.
CyberGhost guarantees professional, responsive 24/7 customer support via live chat and dedicated email channels. You can expect help right away, which is critical for connection issues. TunnelBear users consistently report that customer service is unresponsive or absolutely useless when problems arise. Relying on support heavily favors CyberGhost, as connectivity can be complex for beginners. TunnelBear must significantly improve its user support experience.
Business Features
TunnelBear offers a specific Teams plan; CyberGhost focuses exclusively on individual consumers.
TunnelBear features a dedicated Teams plan tailored for businesses needing two or more users ($5.75/user/mo). This plan includes central features like administrative control tools and consolidated billing. CyberGhost offers no equivalent business or central management functionality for multiple users. If you need to secure staff centrally, TunnelBear is the mandatory choice in this comparison.
Our Verdict
Choosing between CyberGhost and TunnelBear is a clear trade-off between power and simplicity. CyberGhost is the better, more reliable performer for serious VPN users. If you need blazing speed and advanced features, CyberGhost easily wins this comparison. TunnelBear is primarily suitable if you prioritize extreme ease of use and verifiable trust above all stability concerns. CyberGhost's superpower is combining speed with massive global reach and excellent value. They utilize next-gen 10 Gbps servers, ideal for lag-free 4K streaming and gaming. With VPN servers in 100 countries, CyberGhost offers maximum flexibility for geographical unblocking. Their $2.19/month long-term price is superb value for this level of performance. TunnelBear shines with its unparalleled commitment to transparent, audited security. They are the only VPN performing unique annual, public, independent security audits. TunnelBear is also incredibly simple to use and allows unlimited device connections on paid plans. The generous 2GB free plan is perfect for testing the service and occasional privacy boosts. The deciding factor is performance reliability versus verified trust. TunnelBear users report continuous bugs, disconnections, and unresponsive customer support. CyberGhost is the more mature platform, offering 24/7 live support and proven stability. Choose CyberGhost if you need a reliable connection that works every single time, without fail. For most people, CyberGhost provides superior speed, features, and overall stability. If you are a traveler, streamer, or demand 24/7 support, stick with CyberGhost. Only choose TunnelBear if you need the specific Teams business plan or if unlimited devices are your biggest concern.
Frequently Asked Questions
Which VPN is faster for streaming, CyberGhost or TunnelBear?
CyberGhost is demonstrably faster because it utilizes next-gen 10 Gbps servers. CyberGhost is built for seamless 4K streaming and gaming performance. TunnelBear users frequently report frustrating connectivity issues, making speed unreliable.
Does TunnelBear have a better free plan than CyberGhost?
Yes, TunnelBear offers a permanent, operational Free plan with 2GB of data monthly. CyberGhost does not offer a free plan but provides device-specific free trials up to 7 days. TunnelBear is better for users needing occasional, light-duty security.
Which service offers better security auditing, CyberGhost or TunnelBear?
TunnelBear performs unique annual, independent security audits of its service externally. CyberGhost had its No-Logs policy verified by Deloitte, a strong one-time audit. TunnelBear’s continuous verification might instill greater long-term trust.
Can I secure my entire family's devices with one subscription?
Only TunnelBear allows unlimited simultaneous device connections on its paid plans. CyberGhost limits users to a maximum of 7 concurrent device connections. TunnelBear is best for large households with many phones and tablets.
Which tool is better for businesses wanting central management?
TunnelBear is better as it offers a dedicated Teams plan at $5.75 per user per month. This plan includes centralized billing and specific administrative tools. CyberGhost is focused solely on individual consumer accounts.
CyberGhost vs TunnelBear: Which has better customer support?
CyberGhost wins easily, providing reliable 24/7 customer support via live chat and email. TunnelBear users frequently report that their customer support is non-existent or unresponsive. Reliability heavily favors CyberGhost.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.