Connecteam vs Humi
Connecteam and Humi tackle team management from incredibly different angles. Connecteam is the all-in-one mobile app built specifically for deskless operations. Humi shines as an 'Employment OS,' integrating HR, payroll, and benefits seamlessly for Canadian companies. You must decide whether field operations or strategic, integrated HR is your top priority.
Essential Management Tool for Deskless Teams
We find Connecteam delivers an exceptionally comprehensive suite tailored perfectly for deskless teams, consolidating communication, scheduling, and HR tasks into a simple mobile application. Overall, it’s a highly valuable solution that offers unparalleled features, particularly through the generous free tier for small businesses.
Pros
- Incredible value provided by the permanent free plan (up to 10 users).
- Highly user-friendly interface that is easily customized for specific business needs.
- Excellent all-in-one platform replaces the need for using multiple, disparate tools.
- Streamlines essential operations like scheduling, shift management, and payroll prep.
Cons
- One strong critique noted isolated issues with customer support responsiveness.
- Some users found the scheduling feature lacked a traditional calendar view.
- Specific system integration options could be expanded in the future.
Unified HR, Payroll, and Performance Management
We find the centralized “Employment OS” model offers compelling infrastructure, claiming massive time savings and return on investment for Canadian businesses. The tiered pricing structure offers suitable plans from basic HR administration ($9) up to full managed payroll and advisory services ($65). Overall, this platform appears to be a powerful and efficient solution for streamlining the entire employee lifecycle.
Pros
- All-in-one Employment OS combines HR, Payroll, Hiring, and Benefits.
- Automated payroll is compliant and saves significant time (up to 90%).
- High reported ROI (89%) and efficiency gains (42% time saved on HR admin).
- Flexible, tiered pricing supports small SMEs to large corporations.
Cons
- No stated free trial or money-back guarantee; requires requesting a demo.
- Custom reporting and goal setting are locked behind higher-priced plans ($15+).
- The platform is undergoing rebranding (Humi to Employment Hero), which may cause minor confusion.
- Specific public reviews for the software’s performance are unavailable in provided sources.
AboutConnecteam
Connecteam is designed specifically to help managers of deskless teams. It provides an impressive suite of smart work tools all in one simple mobile app. This platform ensures your workforce stays connected wherever they are, right on their phone. You can simplify complex processes from scheduling to payroll, making work flow much easier for everyone. It’s built to fit your industry, whether you’re in Construction, Cleaning, or Security. 💡
AboutHumi
The Canadian platform Humi has transitioned into Employment Hero, creating a unified employment solution. This system is designed as an Employment Operating System (OS).
It combines HR, Payroll, Hiring, and Benefits under one dependable roof. Businesses of every size, from small SMEs to large corporations, trust this platform across many industries like hospitality and IT.
Employment Hero is already trusted by over 300,000 happy customers globally. They protect your client data with advanced encryption protocols and regular security audits.
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Payroll and Compliance
Humi offers native, compliant payroll; Connecteam relies on integration.
Connecteam helps gather accurate time data ready for external payroll systems. It focuses on ensuring precise hours for deskless teams. Humi is built around automated, compliant payroll processing that runs in minutes. Humi handles statutory pay, T4 generation, and dedicated Quebec compliance. If native payroll is essential, Humi provides a massive advantage over Connecteam. Humi users report huge time savings in post-payroll administration.
Target Workforce
Connecteam is for field staff; Humi is for integrated corporate HR.
Connecteam is explicitly designed for deskless teams like security or construction crews. It prioritizes mobile access and real-time operational efficiency. Humi works as an internal Employment OS for businesses of various sizes. Its features cater more to the corporate HR strategic functions. If most of your staff works outside an office, Connecteam provides better utility. If your team is primarily office-based, Humi offers deep HR features.
Pricing Accessibility
Connecteam offers a free plan; Humi's pricing is strictly per-employee.
Connecteam offers a free plan and very low starting rates based on feature hubs. This makes Connecteam very accessible to small and growing teams on a budget. Humi uses a per-employee pricing model, scaling from $7 to $65 per user monthly. You must pay based on your headcount for Humi's services. Connecteam is much more budget-friendly upfront and allows trying the product easily. Humi’s higher costs reflect the depth of its integrated payroll and managed expert services.
Advanced HR Tools
Humi includes strategic OKRs; Connecteam provides basic HR administration.
Connecteam centralizes core HR tasks like records, PTO requests, and digital forms. It ensures compliance through digital documentation and audit-ready records. Humi offers a far deeper set of strategic HR tools in its high-end packages. This includes OKR goal setting, custom reporting, and 360-degree performance reviews. For strategic employee development and complex performance cycles, Humi is significantly more powerful than Connecteam.
Applicant Tracking
Humi has SmartMatch ATS; Connecteam’s focus is post-hire management.
Connecteam includes core HR administration but is not focused on finding new talent. Its main benefit starts after the employee is onboarded and working. Humi includes powerful Applicant Tracking System (ATS) features using SmartMatch technology. This helps generate quality candidate shortlists for open roles. If recruitment is a constant pain point, Humi offers a far more active solution than Connecteam. Humi helps streamline the entire talent acquisition process.
Customer Support
Connecteam emphasizes speed; Humi emphasizes expert advisory.
Connecteam advertises highly responsive 24/7 live support for all users. It promises issue resolution with a response time under five minutes. Humi offers unlimited online support and expert HR advisory services in its top tier. This high-level support assists with complex, strategic needs. Connecteam is arguably better for sudden day-to-day operational issues needing quick fixes. Humi is tailored for expert guidance on compliance and HR strategy.
Operational Forms
Connecteam excels at field forms; Humi focuses on administrative documentation.
Connecteam digitizes operational forms, checklists, and tasks for field work. This allows supervisors to track real-time progress and maintain oversight. Humi uses digital forms primarily for critical HR functions like onboarding and record keeping. Its strength is administrative, not operational workflow monitoring. If your employees fill out safety reports or work checklists onsite, Connecteam is the superior tool. Connecteam provides real-time visibility into field compliance.
Our Verdict
The core decision between Connecteam and Humi hinges entirely on your workforce and location. Connecteam dominates the deskless operations space; Humi excels with compliant, integrated HR and payroll. Connecteam’s superpower is connecting the frontline efficiently and affordably. It provides real-time GPS time tracking and seamless scheduling for field staff. Its all-in-one mobile app replaces messy internal communication and paper forms easily. Connecteam is outstanding value, even offering a capable free plan and fast 24/7 operational support. Humi’s superpower is offering Canada’s only true 'Employment OS' integration. It combines automated, compliant payroll with advanced strategic HR features effortlessly. Humi supports critical strategic initiatives like OKR goal setting and complex 360-degree reviews. Humi shines when you need deep HR compliance and comprehensive management tools. The deciding factor is native payroll and geographic need. If you are a Canadian company demanding integrated, expert payroll, Humi is explicitly built for you. If your workforce is constantly on the move, like a security guard or cleaner, Connecteam simplifies their day instantly and cheaply. Choose Connecteam if you manage a field-based team and need affordable, robust operational tools with excellent support. Select Humi if you are a larger Canadian SME that requires strategic HR depth and needs payroll and benefits unified and compliant.
Frequently Asked Questions
Which is better for small teams: Connecteam or Humi?
Connecteam is better for small teams focused on operations and budget. It offers a free plan and low starting costs through its hub-based pricing. Humi uses per-employee pricing which may quickly become expensive for small teams. Choose Connecteam if you have limited budget and need fast operational tools.
Does Connecteam include full payroll like Humi?
No, Connecteam does not include a full, native payroll engine. It gathers highly accurate time data for export to external payroll systems. Humi features fully automated, compliant payroll built right into its core platform. If you need unified payroll and HR, Humi is the necessary choice.
Is Humi's pricing structure better than Connecteam's for scaling?
Humi's per-employee structure scales predictably, reflecting feature depth like managed payroll. Connecteam offers budget flexibility but scales features via different 'hubs.' For strategic, enterprise-level scaling that includes advisory, Humi might offer better value at the top end.
Which platform has better support for field workers?
Connecteam is fundamentally built for the deskless workforce. Its features include GPS-verified time tracking and mobile forms for the field worker. Humi's mobile app focuses more on administrative tasks like viewing paystubs and PTO requests. Connecteam wins for active field use.
Which is better for strategic HR management?
Humi is significantly better for strategic HR management functions. It includes goal setting (OKRs), sophisticated 360-degree reviews, and an LMS. Connecteam focuses on foundational HR administration and compliance records. Choose Humi if performance tracking is critical.
Can Connecteam handle Quebec compliance?
Connecteam does not explicitly state dedicated compliance for specific Canadian jurisdictions. Humi, through its 'Humi by Employment Hero' solution, specifically ensures full compliance. Humi also provides French language support tailored for businesses in Quebec.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.