Comparing Calendly and Trafft reveals two very different scheduling philosophies. Calendly is the established B2B standard, focusing on simplifying meetings and sales routing. Trafft is built for comprehensive service businesses that need staff, location, and payment management. Your perfect choice depends entirely on whether you sell time or services.
Industry-leading, reliable scheduling automation.
We found Calendly remains the industry standard for automated scheduling due to its powerful core functionality and ease of use, connecting seamlessly with almost any calendar or tool. Overall, the platform is excellent for personal and small team scheduling, though advanced features and customer support require improvement to match the product's quality.
Feature-Rich Scheduling with World-Class Support
We find Trafft is a highly capable scheduling software that offers phenomenal feature depth, especially considering its value proposition compared to competitors. Overall, we recommend Trafft, particularly for businesses seeking extensive customization and responsive support, provided they can overlook some current mobile interface limitations.
Calendly is touted as the leading online appointment scheduling tool. It currently serves over 20 million professionals globally.
This powerful software connects multiple calendars—up to six—to ensure you only offer available times. While it’s simple enough for single users, it also meets the needs of enterprise organizations. Organizations, including 86% of Fortune 500 companies, rely on Calendly for secure, streamlined scheduling.
Trafft is a robust, all-in-one platform built to simplify appointment management for service-based businesses globally. It is much more than a simple scheduling app, offering a comprehensive solution for organizing staff, handling customer relationships, and managing finances. The platform is trusted by over 15,500 global customers. It's designed to be intuitive, ensuring both you and your clients find it incredibly easy to use and require no special training. 💡
We highlight the main differences and pick a winner for each feature.
Calendly simplifies B2B meetings; Trafft organizes service businesses.
Calendly is the powerhouse for sales teams and individual professionals needing simple scheduling. It connects up to six calendars to prevent frustrating double bookings quickly. Calendly's strength lies in its ability to automate the logistics of connecting people efficiently. || Trafft is designed as a complete management suite for service providers. It handles staff, payments, and client bookings from one dashboard 24/7. Trafft allows clients to easily book services themselves, making it perfect for salons or fitness studios. || The key difference is scope: Calendly schedules meetings, while Trafft runs a service-based operation. Trafft offers tools for business owners, not just individual schedulers. || If your primary goal is maximizing lead conversion, Calendly is ideal. If you manage multiple staff schedules, Trafft is the better fit.
Calendly excels at qualifying and instantly routing high-value sales leads.
Calendly offers specialized routing forms tailored for sales and marketing processes. These forms qualify leads instantly upon submission on your website. High-value prospects are routed immediately into a scheduled meeting with the appropriate rep. || Trafft is built for accepting immediate bookings for defined services, not complex qualification flows. Its focus is displaying availability for direct service delivery. Trafft does not offer the sophisticated filtering found in Calendly's routing tools. || Calendly is the clear winner for organizations prioritizing pipeline efficiency and sales conversion. This feature accelerates the time-to-meeting for valuable prospects. || If your revenue depends on instantly connecting leads to sales, Calendly provides superior automation.
Trafft natively supports unlimited locations; Calendly does not.
Trafft is fundamentally designed to manage complex operations with multiple physical venues. It allows users to manage unlimited locations from a single, centralized dashboard. You can assign staff specific schedules across different venues easily. || Calendly is optimized for internal team coordination, using features like round-robin scheduling. It lacks the built-in capability to manage distinct schedules and resources across separate physical addresses. || If you operate a multi-branch business, Trafft provides the essential administrative tools you require. Calendly is better suited for remote or single-location teams. || Running a chain of barbershops or studios requires Trafft’s integrated multi-location management.
Trafft offers invoicing and more payment gateways than Calendly.
Trafft supports five major payment gateways including Stripe, PayPal, and Square. Critically, Trafft can also generate and send detailed invoices to clients. This makes payments seamless for professional service delivery. || Calendly integrates with Stripe and PayPal to collect payment at the time of booking. However, Calendly does not offer native tools to generate formal client invoices afterward. || Service businesses often require formal invoicing for accounting and compliance purposes. Trafft wins by providing the complete financial workflow, including invoicing. || For collecting fees for coaching or consultations, Trafft handles both payment and documentation effortlessly.
Calendly bills per seat; Trafft uses flat-rate user tiers for better value.
Calendly uses a strict per-seat pricing model, costing $10-$16 monthly for every user needing access. Scaling your team means purchasing new licenses for every single employee. This cost model can quickly become expensive for growing teams. || Trafft sells based on user tiers, including 5, 10, or 15 users for a flat rate. This protects you from unpredictable per-seat scaling costs. Trafft also includes a robust forever-free plan for up to five users. || Trafft generally offers superior value for money when managing a small-to-midsize staff team. Calendly’s cost increases directly with every employee added. || A growing team of 10-15 staff members will likely find Trafft significantly more cost-effective immediately.
Calendly offers superior security and governance features required by large enterprises.
Calendly serves 86% of Fortune 500 companies, providing essential security functionality. The Enterprise plan includes SSO/SAML, domain control, audit log compliance, and dedicated support. This ensures high-level data governance. || Trafft does not publicly list enterprise-grade features like mandatory SSO or domain control. Its focus is on operational utility for mid-market service businesses. Trafft is not positioned for the same security compliance level as Calendly. || Organizations with strict compliance and security requirements must choose Calendly. Trafft is adequate for smaller businesses but lacks advanced governance controls. || If security reviews are mandatory, Calendly is the only choice providing the necessary compliance features.
Trafft provides deep business KPIs; Calendly focuses on usage metrics.
Trafft delivers advanced performance dashboards crucial for business management. Users can track occupancy rates, customer return rates, earnings, and popular services. These KPIs provide actionable business insights. || Calendly offers strong reporting primarily centered on scheduling efficiency and meeting usage. It tells you who is scheduling what, but not necessarily your profitability or occupancy density. || Trafft's reporting suite directly supports business decision-making and optimization. Calendly's analytics are stronger for optimizing internal scheduling flows. || Managers needing to quickly see revenue trends and staff utilization should rely on Trafft's dashboards.
Choosing between Calendly and Trafft is straightforward, depending entirely on your business model. Calendly is the proven specialist for streamlining meetings and optimizing sales motions. Trafft is the operational suite built specifically for service-based businesses. Calendly’s superpower is its robust simplicity and enterprise-scale readiness. It instantly connects up to six calendars and excels at routing qualified leads into sales meetings. If you run a major B2B operation where lead conversion is paramount, Calendly dominates. Trafft focuses on becoming your all-in-one business organizer, not just a scheduler. It handles multi-location needs, manages staff calendars seamlessly, and generates invoices instantly. Trafft delivers crucial, comprehensive features that service businesses rely on. The deciding factor is complexity versus focus. If you require advanced features like staff reporting and invoicing, Trafft is your winner. If you need best-in-class security and sales team routing, stick with Calendly. Pick Calendly if your goal is internal efficiency and sales velocity at scale. Choose Trafft if you manage staff, locations, and client services where 24/7 online booking is the core of your growth.
Trafft is much better suited for small service businesses like salons or studios. Trafft offers multi-location support, staff management, and native invoicing. Calendly focuses more on B2B meeting logistics and sales routing forms.
No. Calendly is designed for coordinating individual or team meeting availability, not multi-venue logistics. Trafft provides full centralized management for separate, unlimited physical locations. This is a critical distinction between the two tools.
Trafft offers flat-rate pricing tiers that cap your cost for 10 users. Calendly’s strict per-seat model means you pay the fee for all 10 users individually. Trafft will likely be significantly more cost-effective for that team size.
Calendly is the clear choice for enterprise security and compliance. Its Enterprise plan includes necessary features like SSO/SAML enablement and comprehensive audit logs. Trafft does not publicly offer these advanced governance controls.
Trafft supports native invoice generation and management for client payments. Calendly allows you to collect payment via Stripe or PayPal, but it does not generate formal invoices. This gives Trafft an edge for service providers.
Yes, both offer permanent free plans, but their limits differ significantly. Calendly's Free plan limits you to one event type. Trafft's Free plan is more generous, supporting up to five team members and unlimited bookings.
Both tools have their strengths. Choose based on your specific needs.